--- title: OneAdvanced Legal Reviews meta_title: 'OneAdvanced Legal Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 19 reviews by the users' company size, role or industry to find out how OneAdvanced Legal works for a business like yours. aggregate_rating: rating_value: 3.6 review_count: 19 scale: '5' date_modified: '2026-07-13' parent_category: name: Legal url: https://www.g2.com/categories/legal --- # OneAdvanced Legal Reviews **Vendor:** OneAdvanced **Category:** [Legal Case Management Software](https://www.g2.com/categories/legal-case-management) **Average Rating:** 3.6/5.0 **Total Reviews:** 19 ## About OneAdvanced Legal OneAdvanced Legal is a cloud-native software platform tailored for law firms in the UK and Ireland. It integrates practice and case management, financial management, compliance, document management, and AI-powered automation to address the unique challenges of legal professionals. Key features include time recording, billing, client collaboration, risk management, and task automation like file quality reviews and matter analysis. The software streamlines workflows, enhances productivity, and ensures compliance with legal regulations. It supports secure collaboration, document sharing, and scalability, making it ideal for firms of all sizes. Designed for various roles, it offers persona-based dashboards for everyone in the firm - providing the right operational and financial insight for each user. Managing Partners gain firm-wide visibility, Finance Leads access financial controls and reporting, and Practice Managers can standardise workflows across teams. Partners and Fee Earners can maximise billable time, while IT Leads benefit from robust security and connectivity. Risk and Compliance Leads, Knowledge Managers, and Legal Cashiers also gain tools for risk management, knowledge sharing, and financial reconciliation. With over 37 years of legal tech expertise and innovative tools, OneAdvanced Legal powers more than 40,000 legal practitioners every day and has supported the progression of over 2 million matters - helping firms modernise operations, enhance client service, and stay competitive so teams spend less time on admin and more time delivering exceptional results for clients. As part of OneAdvanced Legal platform, it also includes Legal Forms, The National Will Register, and OneAdvanced AI - bringing forms, will registration/search, and AI assistance into the same platform experience. ## OneAdvanced Legal Pros & Cons **What users like:** - Users find the **ease of use** of OneAdvanced Legal invaluable for efficient document creation and organization. (3 reviews) - Users commend the **exceptional customer support** of OneAdvanced Legal, appreciating their quick resolution of queries. (2 reviews) - Users value the **efficiency** of OneAdvanced Legal, praising its quick service and helpful support for estate management tasks. (2 reviews) - Users find the **intuitive interface** of OneAdvanced Legal enhances their experience and efficiency in managing cases. (2 reviews) - Users find **navigation easy** in OneAdvanced Legal, enjoying quick access to dashboards and effective support for queries. (2 reviews) - Users find the **search functionality** of the National Will Register invaluable for locating missing Wills efficiently. (2 reviews) - Access (1 reviews) - Centralization (1 reviews) - Users value the **collaborative capabilities** and comprehensive coverage of legal forms in OneAdvanced Legal. (1 reviews) - Document Management (1 reviews) **What users dislike:** - Users are frustrated with **missing features** that hamper workflow efficiency and complicate simple tasks. (2 reviews) - Users feel that the **email integration and reminders system** require significant improvement for better functionality. (1 reviews) - Users report **coding issues with forms** , causing reliance on other software for data entry and workflow interruptions. (1 reviews) - Users face significant **functionality issues** with OneAdvanced Legal, leading to confusion and time-consuming tasks. (1 reviews) - Users face **interface issues** with OneAdvanced Legal, leading to confusion, inefficiency, and frustration in daily tasks. (1 reviews) - Messaging Issues (1 reviews) - Notification Issues (1 reviews) - Not User-Friendly (1 reviews) - Poor Usability (1 reviews) - Users report **occasional glitches** within OneAdvanced Legal, which can disrupt their workflow and productivity. (1 reviews) ## OneAdvanced Legal Reviews ### 1. Straightforward Cloud Document Storage and Strong Accounting for Law Firms **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2026 **What do you like best about OneAdvanced Legal?** Our data is stored in the cloud by Advanced, which helps us avoid the cost of paying for servers. Overall, the system is straightforward and works well for what we do, it allows us to store documents and time record effectively. The Accounting side of the system is also really good and how an accounts system should work for a law firm. **What do you dislike about OneAdvanced Legal?** We are unable to drag documents out of the system and into emails. There’s currently no integration with PDF software, and there’s no automatic prompt to record time when sending emails. The system can also run a bit slow at times, depending on the file you’re working on, and the Outlook add-in can be temperamental. **What problems is OneAdvanced Legal solving and how is that benefiting you?** We have definitely reduced costs by using OneAdvanaced Legal. We migrated over from ALB, and the system is very similar, which made the transition straightforward. As a firm, our processes are quite simple, and the system does what we need it to do, although it still requires a few minor improvements. ### 2. Workflow Is Slowed by Clunky and Inconsistent Features **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2025 **What do you like best about OneAdvanced Legal?** moving between tabs the dash boards with favourite matters etc. **What do you dislike about OneAdvanced Legal?** - not being able to drag document off into emails or other docs, like we could on the old ALB. This makes all working take so much longer and I dont want want to email it out or save as a draft. - you can tell it has not been designed by someone using it. Some things to select you need to double click, others are a click and then click 'ok'. It is confusing, non-uniform, and time consuming - time recording is not in date order when you go onto time sheet, so you cannot quickly check if you just TR for something, like receiving an email, as on the time sheet you don't know if that was one you just did or one from earlier in the day as they all move around - you cannot have different ordering per each folder. e.g. i want my folders in alphabetic order, but the docs within emails to be in date order, but when you select one option, it changes all. Old alb allowed you to have one setting for each option. - time recording is longer having to go into an attendance note and then TR separately on the tab, selecting the dates twice etc. so that we still have out note on the file and it goes to billing. It is time consuming and not streamline **What problems is OneAdvanced Legal solving and how is that benefiting you?** it is a case management system **Official Response from Luke Sadler:** > Hello, I’m sorry to hear about the problems you’ve been having. If you can reach out to me at luke.sadler@oneadvanced.com – I’d love to put you in touch with our product team so they can work with you to understand the issues and find a resolution. Look forward to hearing from you, Luke ### 3. National Will Register **Rating:** 5.0/5.0 stars **Reviewed by:** Katherine M. | Solicitor, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2025 **What do you like best about OneAdvanced Legal?** The National Will Register is easy to navigate and the people "behind the screen" are fabulous to deal with and quickly resolve any queries that you may have. It is unfathomable that in this country, we have HM Land Registry which requires property to be registered, but there is no such obligation for Wills to be registered, despite Wills containing potentially more and at least equal, if not higher value, assets. The National Will Register is working tirelessly to plug this significant gap and we always advise clients to register Wills here. It is of equal importance for us to have the ability to search for previous Wills where a potential dispute arises and again, The National Will Register offers this service which is invaluable to our will dispute work. As well as the ability to register wills and search for wills, the National Will Register also great for knowledge sharing and education in this area of practice. **What do you dislike about OneAdvanced Legal?** That its registration service is not obligatory for all testators **What problems is OneAdvanced Legal solving and how is that benefiting you?** Registering Wills, searching for wills, sharing knowledge **Official Response from Steven Hughes:** > Hi Katherine, Thank you so much for the review of the National Will Register, part of the OneAdvanced Legal portfolio. It's great to hear about the benefit this is having for you. We'll be sure to pass on all of the above to the team. If there is anything further you need, please don't hesitate to reach out at steven.hughes@oneadvanced.com. Thanks, Steven ### 4. National Will Register **Rating:** 5.0/5.0 stars **Reviewed by:** Jane R. | Private Client Executive, Legal Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2025 **What do you like best about OneAdvanced Legal?** I have been using the National Will Register for many years on a very regular basis in assisting me to locate missing Wills or to confirm that no Wills have been made in connection with intestate estate administration matters. The service is invaluable in making sure that errors in distributing estates do not happen. The service is very easy to use and the team at the NWR are very helpful with any queries and deal with everything quickly and efficiently. **What do you dislike about OneAdvanced Legal?** It would be helpful for an asset search to be included in the services provided as this would make the National Will Register a one-stop shop for everything. **What problems is OneAdvanced Legal solving and how is that benefiting you?** Searching for missing Wills **Official Response from Steven Hughes:** > Good morning Jane, Thank you for taking the time to leave us this positive review of the National Will Register element of our OneAdvanced Legal Software. It's great to hear that not only the software has been of great use, but also the team are on hand to assist with queries quickly and effectively. I'll also be sure to pass on the feedback you have given to help us improve our service and products. If there is anything else you need at any point, don't hesitate to reach out on steven.hughes@oneadvanced.com. Thanks, Steven ### 5. Good **Rating:** 4.0/5.0 stars **Reviewed by:** Jacobo B. | Solicitor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2025 **What do you like best about OneAdvanced Legal?** The system works well. It access the database quickly and therefore it is very accessible wherever one is, provided there is an internet connection. It is easy to create and organise documents. **What do you dislike about OneAdvanced Legal?** The production of and acces to emails and the reminders system in particular need further work. **What problems is OneAdvanced Legal solving and how is that benefiting you?** It provides our casemanagement and accounts system and allows us to work remotely and without a server/network. **Official Response from Steven Hughes:** > Hi Jacobo, Thank you for taking the time to review our OneAdvanced Legal Platform. I'll be sure to pass on both the 'what works well' and 'what needs improvement' peces to our product team. Regards, Steven ### 6. Overall an excellent experience **Rating:** 5.0/5.0 stars **Reviewed by:** Alex P. | Solicitor, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2025 **What do you like best about OneAdvanced Legal?** I have had an excellent experience using the National Will Register, locating multiple missing Wills over the years utilising this service and so for me it has become an indispensable resource. The search functionality is easy to use and the team are approachable, efficient and helpful should any queries need to be dealt with. I could not ask for more as a solicitor dealing with intestate estate administration matters. **What do you dislike about OneAdvanced Legal?** There are occasional glitches within the system **What problems is OneAdvanced Legal solving and how is that benefiting you?** Missing wills **Official Response from Steven Hughes:** > Good Afternoon Alex, Than you for the review of the National Will Register, which is a part of our OneAdvanced Legal Software, It's great to hear the positive impact it's having on you and our organisation. Thanks, Steven ### 7. Easy to use, but does have some calculation issues **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about OneAdvanced Legal?** I love how it can be used collaboratively and it does cover every legal form **What do you dislike about OneAdvanced Legal?** There have been some coding issues with some of the forms, meaning that it sometimes leads to copy-typing on other software, but these issues are being looked at currently **What problems is OneAdvanced Legal solving and how is that benefiting you?** They are looking into how to fix the coding. Once this is fixed, it will be perfect **Official Response from Steven Hughes:** > Afternoon, Thank you so much for the review of our Legal Forms element of OneAdvanced Legal. It's great to hear that the product is offering you what you need. I have also passed on the feedback in regard to the coding, and like you have mentioned, this is very much being looked into. If there is anything else that you wish to discuss or any other suggestions, please don't hesitate to reach out to me on steven.hughes@oneadvanced.com. Thanks, Steven ### 8. CarpeDiem support **Rating:** 3.5/5.0 stars **Reviewed by:** Kamal O. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2023 **What do you like best about OneAdvanced Legal?** I required assistance from support to try and resolve an urgent issue with our environment. It took us some considerable time to resolve the issue, but we did fix it. Jimmy was professional, and very helpful. **What do you dislike about OneAdvanced Legal?** Online guides and support still needs to be improved. **What problems is OneAdvanced Legal solving and how is that benefiting you?** Time entries ### 9. New Update Made Huge Improvements **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2021 **What do you like best about OneAdvanced Legal?** New time-saving features make the process a lot more practical than before **What do you dislike about OneAdvanced Legal?** the calendar sync function appears to never really work. sometimes the system can be glitchy **Recommendations to others considering OneAdvanced Legal:** n/a **What problems is OneAdvanced Legal solving and how is that benefiting you?** problems solved: needing to keep track of time. benefits = things like worklist, nicknames, etc. ### 10. Carpe Diem Review **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2017 **What do you like best about OneAdvanced Legal?** I like how I am able to search for matter codes and that Carpe Diem tracks my most frequently used codes. It vastly cuts down on the amount of time it takes me to enter my billing entries for the week. I also enjoy that I am able to copy and paste entries, and then easily go back in to edit them. **What do you dislike about OneAdvanced Legal?** The interface of Carpe Diem is very outdated and not intuitive. I'm sure there are numerous other capabilities that I haven't even gotten into as they are not obvious within the software. I also wish there was a way to create custom reports by searching for keywords within the narrative of the entries. **Recommendations to others considering OneAdvanced Legal:** Once you get the hang of it and understand the interface, it is not terribly hard to use. Although I would not consider the software easy to use by any means. **What problems is OneAdvanced Legal solving and how is that benefiting you?** I have realized that keeping track of my time and entering it daily into carpe diem allows me to more accurately bill my time which benefits my company and my clients. ### 11. Billable hours **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2018 **What do you like best about OneAdvanced Legal?** The interface is easy to use. I like that it saves the matter and client codes so I don’t have to keep re-typing them **What do you dislike about OneAdvanced Legal?** I don’t like that to reopen a closed time entry the function is called “unclose” **What problems is OneAdvanced Legal solving and how is that benefiting you?** Billing hours to clients ### 12. Outdated program provides more frustration than benefit **Rating:** 1.5/5.0 stars **Reviewed by:** Dylan H. | Law Clerk, Law Practice, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2017 **What do you like best about OneAdvanced Legal?** Carpe diem does a great job of integrating with some practice-management software. **What do you dislike about OneAdvanced Legal?** Carpe diem is frustratingly slow and does not provide the types of options you would expect from a time-keeping software. **Recommendations to others considering OneAdvanced Legal:** I would recommend reviewing other time-keeping products before choosing Carpe Diem Classic. The interface is relatively outdated, the options are few and far between, and the software runs at a snails' pace. **What problems is OneAdvanced Legal solving and how is that benefiting you?** Tracking billable hours for legal projects ### 13. Carpe Diem - A Classic timekeeping experience **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2017 **What do you like best about OneAdvanced Legal?** The different methods of delivery were helpful. Carpe Diem Classic is intuitive. The web-based nature is always convenient. The timekeeping system lets one find all of their content in one area, which is easy to use. **What do you dislike about OneAdvanced Legal?** It incorporates too many elements at one time, which can seem cluttered. **Recommendations to others considering OneAdvanced Legal:** All-in-one solution. **What problems is OneAdvanced Legal solving and how is that benefiting you?** Timekeeping is solved with Carpe Diem Classic. Managing time all in one place is a benefit realized by this product. ### 14. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Cindy S. | Case Manager, Litigation Support, Law Practice, Enterprise (> 1000 emp.) **Reviewed Date:** October 19, 2017 **What do you like best about OneAdvanced Legal?** Very easy to use and intuitive. It is fast. **What do you dislike about OneAdvanced Legal?** This software is great so I have no dislikes. **What problems is OneAdvanced Legal solving and how is that benefiting you?** Without it, billable time is lost. ### 15. Carpe DIem **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2017 **What do you like best about OneAdvanced Legal?** Easy to edit time before entry is closed **What do you dislike about OneAdvanced Legal?** Timer is difficult when multitasking, I usually didn't use the built in timer, I recorded time another way for multiple tasks and enter it manually at the end of the day. **Recommendations to others considering OneAdvanced Legal:** Not great for working on several projects at once, but otherwise fairly straightforward and easy to use. **What problems is OneAdvanced Legal solving and how is that benefiting you?** Time tracking. ### 16. Carpe Diem **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2015 **What do you like best about OneAdvanced Legal?** It is very easy to use to log your billable hours. It also opens quickly. It works well when I connect remotely. **What do you dislike about OneAdvanced Legal?** I wish my favorite clients list was longer so I did not have to search through the client lists as much as I do. **Recommendations to others considering OneAdvanced Legal:** Go for it. It works well and I enjoy using it. **What problems is OneAdvanced Legal solving and how is that benefiting you?** This software works wonders for Billing. It allows our law firm to make money ### 17. Solid product **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Enterprise (> 1000 emp.) **Reviewed Date:** June 25, 2015 **What do you like best about OneAdvanced Legal?** Easy to use interface makes time-keeping a breeze **What do you dislike about OneAdvanced Legal?** When time codes are mis-recorded, it can be a little clunky resetting the information **Recommendations to others considering OneAdvanced Legal:** If you need an efficient time-keeping tool in your business that's simple to use in realtime, then I'd strongly consider this products **What problems is OneAdvanced Legal solving and how is that benefiting you?** Efficiency in time capture is massive in our industry and this product helps save a lot of time (pun intended) ### 18. an efficient way to record billable hours **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Enterprise (> 1000 emp.) **Reviewed Date:** June 24, 2015 **What do you like best about OneAdvanced Legal?** the rapidity and ease of use of the software **What do you dislike about OneAdvanced Legal?** the old style and lack of interactivity of the software **What problems is OneAdvanced Legal solving and how is that benefiting you?** legal issues ### 19. gets the job done **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Enterprise (> 1000 emp.) **Reviewed Date:** June 12, 2015 **What do you like best about OneAdvanced Legal?** easy to use, customizable web interface **What do you dislike about OneAdvanced Legal?** can be cumbersome for timekeepers to enter data **What problems is OneAdvanced Legal solving and how is that benefiting you?** time entry and capture ## OneAdvanced Legal Discussions - [What is Carpe Diem Classic used for?](https://www.g2.com/discussions/what-is-carpe-diem-classic-used-for) - [View OneAdvanced Legal pricing details and edition comparison](https://www.g2.com/products/oneadvanced-legal/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-15+18%3A38%3A58+-0500&secure%5Bsession_id%5D=0166134d-b882-401b-91e1-eec355f511a3&secure%5Btoken%5D=a220d51776b6cd7df213c214e1c1c0efcd66e3b06228902144bba35b1a3181ac&format=llm_user) ## OneAdvanced Legal Integrations - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) ## OneAdvanced Legal Features **Platform Basics** - Reporting - Dashboard - Cloud - Mobility **Platform Basics** - Reporting - Dashboard - Cloud - Mobility - Contact Management **Agentic AI - Legal Billing** - Cross-system Integration - Decision Making **Content Management** - Document Management - Calendar Integration - Workflow **Content Management** - Document Management - Calendar Integration - Workflow **Time & Billing** - Time Tracking - Payments - Billing **Agentic AI - Legal Case Management** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Legal Practice Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top OneAdvanced Legal Alternatives - [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews) - 4.6/5.0 (991 reviews) - [Smokeball](https://www.g2.com/products/smokeball/reviews) - 4.7/5.0 (379 reviews) - [8am MyCase](https://www.g2.com/products/8am-mycase/reviews) - 4.4/5.0 (382 reviews)