Like the design, functionality of green color. Review collected by and hosted on G2.com.

If you leave the page after 15 minutes, it refreshes again, which is sometimes annoying because you have to enter the customer's data sometimes a second time. Sometimes not opening PEP windows.

Lithuanian characters do not work. Shows a coincidence for completely unrelated individuals. Review collected by and hosted on G2.com.

User-friendly design, quick and prompt customer support. Review collected by and hosted on G2.com.

Missing functionalities (for example, ability to rule out each potential sanctions/pep/adverse media matches, ability to close potential matches in bulk with 1 comment); lack of adverse media resources (compared to other providers). Review collected by and hosted on G2.com.

Ondato offers a wide range of verification methods, including document scanning, facial recognition, and biometric authentication, ensuring a high level of security and accuracy. Overall, Ondato's onboarding system is highly regarded for its ease of use and robust verification capabilities. Good and fast customer support. Review collected by and hosted on G2.com.

There are still areas for improvement in automation, such as automatic ongoing monitoring, matching accuracy etc. Review collected by and hosted on G2.com.

Very good and fast customer support. Easy to use. Review collected by and hosted on G2.com.

Doesn't process Italian and Greek paper IDs. Review collected by and hosted on G2.com.

Customer friendly interface - really easy to use and intuitive; great customer support - quick , comprehensive replies and helpful attitude. I prefer it to majority of the competitors Review collected by and hosted on G2.com.

I have encountered several cases where adverse media or pep status was missed during customer screening which was revealed after additional screening using another provider Review collected by and hosted on G2.com.

AML screening is easy to conduct, very helpful that you can choose a type between natural and legal. Review collected by and hosted on G2.com.

Some potential hits in AML screening section do not contain additional or any sources/information. Review collected by and hosted on G2.com.

It has been a positive ride working with the company. The pricing model is fair, which is especially important for companies just starting in the field. At the same time, we've received timely support during the integration phase. The same level of attention continues in our day-to-day activities as well. Review collected by and hosted on G2.com.

Features to support automated KYC/KYB for documents in arabic script are still in the works. This will help to have a truly global outreach. Review collected by and hosted on G2.com.

Thank you, Ondato, for a great experience!

I recently used Ondato's identity verification services, and I was thoroughly impressed. The process is amazing, with no bugs, and the communication with clients was really impressive. Their platform was easy to use, and the team was responsive and professional. I highly recommend their services for anyone in need of hassle-free and trustworthy identity verification. Review collected by and hosted on G2.com.

When I worked with Ondato I liked that they care about the client, they go extra mile, and can't think of one single thing I disliked Review collected by and hosted on G2.com.

AML regulations are quite strict while operating in the payments industry. We do not need to search for many service providers because Ondato has it all: provides all of the compliance tools in one! They provide identification verification checks, and age verification checks - which are always accurate, and also help us with KYB. They have an amazing support team, who are always happy to help, no matter time or day. Review collected by and hosted on G2.com.

We don’t have any issues present with Ondato. Review collected by and hosted on G2.com.

The continuous improvements, attention to customer Review collected by and hosted on G2.com.

Could be faster as it works just a bit slow. Review collected by and hosted on G2.com.