EA
Elina A.
CEO | Owner
Information Technology and Services
Small-Business (50 or fewer emp.)
"Improve business strategy in unique way"
5/5
What do you like best about Ondato?

Ondato streamlines our onboarding process and helps us to improve our business. It provides faster and hassle-free service. The valuable insights improve the insights and this is excellent. Review collected by and hosted on G2.com.

What do you dislike about Ondato?

I like the way Ondato delivers end-to-end onboarding with automated workflows. Video identity verification is my favorite feature for many reasons. It helps me to find out my sales approach fast. The advanced reporting tools keep the security safe. Its data security compliance is excellent. Review collected by and hosted on G2.com.

Augie  S.
AS
Augie S.
Founder
Venture Capital & Private Equity
Small-Business (50 or fewer emp.)
"Provide verification efficiency in an organised and effective way"
5/5
What do you like best about Ondato?

Verification efficiency is the most needed for digital telco service and Ondato provides it with flexibility. I appreciate that their identity verification system follows the privacy rules seriously and ensures it for the clients strictly. It has improved our work quality and sped up the game. Review collected by and hosted on G2.com.

What do you dislike about Ondato?

I don't like the adverse media findings or sanctions. It takes so much time to find out the reasons for sanctions and work thereby. Review collected by and hosted on G2.com.

Stacy-Claire I.
SI
Stacy-Claire I.
Senior Onboarding Analyst
Mid-Market (51-1000 emp.)
"Great tool for the live verification of online customers"
5/5
What do you like best about Ondato?

It is easy to use, and you can print out full reports with one touch of a button. It does auto prelimanary checks for you and is great for checking whether a document is fake or not. Review collected by and hosted on G2.com.

What do you dislike about Ondato?

Currently it is only able to do checks passports and Identity Documents in latin letters. The Grecian alphabet, Hebrew, Cyrillic script and Arabic it is unable to identify. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Easy to use verification software for regulated entities with great customer support."
4/5
What do you like best about Ondato?

It is easy to use, customizable, and provides an affordable, yet compliant solution for customer verification. Also, the support is very helpful and solves most issues in a matter of minutes. Review collected by and hosted on G2.com.

What do you dislike about Ondato?

I feel like the .gif solution for liveness verification, while compliant with EU laws, does not always provide us with enough of a view of the customers' surroundings (in cases of fraud, for example), as some other solutions on the market (which record a video). Review collected by and hosted on G2.com.

Elina B.
EB
Elina B.
Head of AML
Small-Business (50 or fewer emp.)
"Many years experience with Ondato in Finance and Gambling industry showed great results"
4/5
What do you like best about Ondato?

The first advantage of Ondato is their cooperation, time of response, and support, during many years in the banking and finance industry none of the third-party solutions showed such great cooperation, The Team is always responsive and helps with any issues and listens for advice for future product improvements. And the second is product itself and it's price. The product is one of the best in the market, during this years Ondato's growth has been great, product has always improved and the speed of system is user friendly. Prices are one of the best in the market. Review collected by and hosted on G2.com.

What do you dislike about Ondato?

There is always room for improvement in product itself, such as Risk scoring should be revised and improved a lot, the idea itself is very good, but it should be flexible and adjustable for your partner's business needs. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Flexible screening tool"
4/5
What do you like best about Ondato?

Navigation through Onfido is extremely simlpe - you do not need any form of training or introduction to start using it. All the features are easily accessible, the UX is seamless, and each button or section is self-explanatory. The layout is nice to look at. Review collected by and hosted on G2.com.

What do you dislike about Ondato?

If there is anything I could suggest, it would be possibility to display more than 12 results on one page - usually, websites have the option to set up the number of viewed elements, and users can choose between, e.g. 10, 25, 50 or 100. For checks which generate, e.g. 20 results, viewing them all in one page instead of reviewing two separate pages would be easier. Review collected by and hosted on G2.com.

OR
Odilija R.
Asistant
Enterprise (> 1000 emp.)
"Very good working"
5/5
What do you like best about Ondato?

The most helpful is business info searching Review collected by and hosted on G2.com.

What do you dislike about Ondato?

There is nothing that I dislike about Ondato Review collected by and hosted on G2.com.

IS
Ingvaras S.
AML manager
Small-Business (50 or fewer emp.)
"Quite nice the experience"
4.5/5
What do you like best about Ondato?

They ar eproactive and responsive, and although there sometimes errors (as with all service providers), this is solved always by their support. Review collected by and hosted on G2.com.

What do you dislike about Ondato?

The price to add a new country can be very expensive as you need to add different operators in that country and pay for each separate operator. Review collected by and hosted on G2.com.

MARTYNAS A.
MA
MARTYNAS A.
Finance Analyst
Small-Business (50 or fewer emp.)
"Great product & efficient service!"
5/5
What do you like best about Ondato?

We like the ease of use of their services and integration and implementation, we went live in 1 day with the product.

Customer, billing & accounting support is also super fast in responding the inquiries and helping with whatever is needed! Review collected by and hosted on G2.com.

What do you dislike about Ondato?

At first, their platform could be made a bit easier to understand and navigate. But once you've done it once, it's pretty self explanatory Review collected by and hosted on G2.com.

Andrei M.
AM
Andrei M.
MLRO
Small-Business (50 or fewer emp.)
"Identification and Verification"
4.5/5
What do you like best about Ondato?

Speed and accuracy of identification and verification process Review collected by and hosted on G2.com.

What do you dislike about Ondato?

Sometimes wrong decisions ( human factor) Review collected by and hosted on G2.com.