--- title: Onclusive Social Reviews meta_title: 'Onclusive Social Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 212 reviews by the users' company size, role or industry to find out how Onclusive Social works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 212 scale: '5' date_modified: '2026-08-04' parent_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # Onclusive Social Reviews **Vendor:** Onclusive **Category:** [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools) **Average Rating:** 4.5/5.0 **Total Reviews:** 212 ## About Onclusive Social Onclusive Social is a cutting-edge social media intelligence platform that empowers marketing, PR, and communications teams to turn social media data into strategic insights. Our platform helps organizations make data-driven decisions that elevate their communications strategies and deliver measurable results, with unparalleled coverage across all major social networks, including LinkedIn and TikTok. Onclusive Social delivers the comprehensive social intelligence organizations need to drive business success. Our global presence and complete social media view enable teams to deeply understand brand conversations, analyze sentiment in real-time, and develop impactful strategies that set them apart from competitors. Learn more at https://onclusive.com/what-we-do/monitoring/social-listening/ ## Onclusive Social Pros & Cons **What users like:** - Users find the **LinkedIn analytics** of Onclusive Social to be extremely helpful and beneficial for their needs. (1 reviews) - Users find the **LinkedIn analytics** of Onclusive Social to be extremely beneficial and insightful for their needs. (1 reviews) - Users find **LinkedIn analytics incredibly useful** , greatly enhancing their insights and understanding of social performance. (1 reviews) **What users dislike:** - Users find the **difficult learning** curve of Onclusive Social challenging, especially when setting up queries. (1 reviews) - Users find the **difficult setup** of Onclusive Social challenging, impacting their overall experience with the platform. (1 reviews) - Users find **difficult usability** with Onclusive Social, particularly struggling with setting up queries effectively. (1 reviews) - Users find the **lack of clarity** in Onclusive Social challenging, making setup and navigation cumbersome. (1 reviews) - Users find the **learning curve steep** , making it challenging to set up queries effectively on Onclusive Social. (1 reviews) ## Onclusive Social Reviews ### 1. Great On Boarding Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** October 04, 2018 **What do you like best about Onclusive Social?** My favorite thing about Digimind is their collection of knowledgeable representatives. From the on boarding process to account managers to the on going support, Digimind has a great team. **What do you dislike about Onclusive Social?** The tool is very expansive and not always easiest to get around in and find what you're looking for. That's why I think it's so important to at the support team of the tool and not just the tool itself. **Recommendations to others considering Onclusive Social:** Be prepared. Have a solid understanding of what your goals are for the tool, what queries will be used, how the information will be used, and identify information that you definitely don't want. The tool brings in so much, you'll lose a lot of time setting up and then discovering information that's not relevant to your organization. **What problems is Onclusive Social solving and how is that benefiting you?** We are able to accurately monitor crisis situations across a variety of channels in one place. We are using Digimind Social to follow trends and inform our content marketing and media relations strategies. ### 2. Strong solution, but limited **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** January 02, 2019 **What do you like best about Onclusive Social?** What I like best about Digimind is having the keyword automation rules that can easily help us mapped out the mentions to several topics that we can digest. **What do you dislike about Onclusive Social?** The cap of mentions is very limiting in some way that we have to set up strict filters to weed out the conversations to achieve below the mentions cap. Moreover, the ability to backtracking conversations would be great. **What problems is Onclusive Social solving and how is that benefiting you?** Digimind provides a clear view of the conversations about our brands that we can take actions based on what people currently perceived about our brands and be able to come up with a very relevant content for our audience. ### 3. I've implemented Digimind in my last two jobs **Rating:** 5.0/5.0 stars **Reviewed by:** Neus M. | Data & Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** January 06, 2019 **What do you like best about Onclusive Social?** The initial training and set up was very useful. It was in site and we could follow by email the next weeks to solve our doubts. Our consultant tried his best to help us to optimize the queries to collect all the possible publications. **What do you dislike about Onclusive Social?** We need help to add some specific sources (mainly forums) and to understand how to analyse the huge amount of data collected **What problems is Onclusive Social solving and how is that benefiting you?** Detection of product issues thanks to customer publications. Understand what our customers are talking in their social media profiles. Quickly predict trends. ### 4. powerful tool **Rating:** 5.0/5.0 stars **Reviewed by:** Ilse-Ana D. | intégrateur - valideur, Enterprise (> 1000 emp.) **Reviewed Date:** January 10, 2019 **What do you like best about Onclusive Social?** The access to many sources, on various topics **What do you dislike about Onclusive Social?** It would be nice if we could tune a little bit more our profile **Recommendations to others considering Onclusive Social:** Very powerful tool to stay tuned **What problems is Onclusive Social solving and how is that benefiting you?** I am aware of various tech news and can discuss them with my colleagues. ### 5. Under-rated tool that helps us every day! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** December 20, 2018 **What do you like best about Onclusive Social?** Analytics & listening. A real added-value to tools we already have like media monitoring. **What do you dislike about Onclusive Social?** The customer service is not often reactive / reachable. **Recommendations to others considering Onclusive Social:** Very complete with really innovative products like IA implemented in the listening tool to improve the understanding of the tonality, notably. **What problems is Onclusive Social solving and how is that benefiting you?** Issues & crisis management thanks to the listening and KPIs to follow thanks to the analytics. We have many different brands and we are in a very touchy / competitive sector. Digimind helps us have a clear visibility on what’s going on on social media. ### 6. Walking into a candy store **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** January 08, 2019 **What do you like best about Onclusive Social?** very powerful to have all the data, from social listening to analyze social engagement. **What do you dislike about Onclusive Social?** Maybe the actionability to process all the data into more powerful insights, not really to blame on the tool. Also at the time of usage it was more useful to the USA teams rather than the teams in central america and Caribbean. **Recommendations to others considering Onclusive Social:** Really depends on what usage and objective of every user, however, my 2 cents would be to make sure to action on the data provided, not just simply react to one or 2 post, really action on the trends. **What problems is Onclusive Social solving and how is that benefiting you?** The biggest breakthrough was the ability to see first hand the social listening, extremely powerful. ### 7. Historical searches without the need for an extra payment **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2019 **What do you like best about Onclusive Social?** The interface is very friendly and the creation of queries becomes very simple. This helps those users who do not know how to use boolean operators **What do you dislike about Onclusive Social?** Not having historical data, it becomes very complicated to have to be buying credits and more when working in a global company and everything has to be approved before buying. **Recommendations to others considering Onclusive Social:** Free Historical Research **What problems is Onclusive Social solving and how is that benefiting you?** The interpretation of the KPIs that Digimind throws are quite good. **Official Response from Aurélien Blaha:** > Hi, thanks for the review :) Actually we do have a historical search option (called Digimind Historical Search) allowing to search back in time up to 24 months, without having to buy additional historical data credits. Feel free to get in touch with your Account Manager or the Digimind office in your region to learn more and enable this option. ### 8. Great tool to monitor social media **Rating:** 4.5/5.0 stars **Reviewed by:** Phirada N. | Digital Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2019 **What do you like best about Onclusive Social?** The tracking of hashtag and the trending topics. **What do you dislike about Onclusive Social?** Sometimes, the website is slow and error **What problems is Onclusive Social solving and how is that benefiting you?** Hotel. We can see the latest topic that people talk about us as well as about competitors. ### 9. Regional Sales Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Harvey S. | Regional Sales Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 19, 2019 **What do you like best about Onclusive Social?** I like the timely information that is relevant to my day to day work. It helps me add value to my sales calls and helps keep me in front of my customers. **What do you dislike about Onclusive Social?** The page loads a little slow for my organization. **What problems is Onclusive Social solving and how is that benefiting you?** Simply staying current with industry news, events, and research. ### 10. Digimind Social **Rating:** 4.0/5.0 stars **Reviewed by:** Chiayen Tina C. | Community Communications Intern, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2019 **What do you like best about Onclusive Social?** the world cloud part. it helps visualize data a lot. **What do you dislike about Onclusive Social?** the menu or dashboard on the left is somehow not that user-friendly **What problems is Onclusive Social solving and how is that benefiting you?** social marketing back-end analysis ### 11. Easily collect data being as precise as possible **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Printing | Enterprise (> 1000 emp.) **Reviewed Date:** January 08, 2019 **What do you like best about Onclusive Social?** The consultant helped us a lot the first 4 months optimizing the queries so the data collected was more accurate. They also helped us to better anlyse and extract conclusions. **What do you dislike about Onclusive Social?** It was difficult to collect data from some forums and webs because it wasn't working just adding the url. At the beginning is difficult to understand why some data is collected because the keywords doesn't appear in the first lines of the publication. **Recommendations to others considering Onclusive Social:** Very good customer service **What problems is Onclusive Social solving and how is that benefiting you?** Understand what our customers are talking about our brand and competitors. ### 12. My experience with DM **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Newspapers | Mid-Market (51-1000 emp.) **Reviewed Date:** January 10, 2019 **What do you like best about Onclusive Social?** The Data visualization is really friendly and comprehensive Influencers rate this was very useful Benchmarking analysis was key for our strategy **What do you dislike about Onclusive Social?** Not having real time listening, few ammount of mentions for my plan. **Recommendations to others considering Onclusive Social:** Real-time social listening **What problems is Onclusive Social solving and how is that benefiting you?** Top Argentinian newspaper. Pagina 12, we were launching the new site and we were doing social listening about the CEO of the newspaper and because a political timing he started receiving negative comments and a negative sentiment started to grow, so we change the release. ### 13. A depth tools for social listening **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** January 02, 2019 **What do you like best about Onclusive Social?** The Who and Where dashboard showing who's to be listened to, and where should we put our social media effort more than other channel. **What do you dislike about Onclusive Social?** The analytics part is not sync with other platform that we used in terms of timezone. so we got lost on which day the actual post is happened. Sometimes it quits from login when we created a report. **What problems is Onclusive Social solving and how is that benefiting you?** Listen to what people are saying with their interests and which influencers that we need to take care. ### 14. Very in-depth and user friendly program, I enjoyed the way information is structured and easy to und **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2019 **What do you like best about Onclusive Social?** I like the segmentation of data into different information sets that make insights easy to comprehend and conclude. **What do you dislike about Onclusive Social?** Nothing really, I was pleased overall. The program is great. **Recommendations to others considering Onclusive Social:** What are you waiting for, it's a great listening tool. **What problems is Onclusive Social solving and how is that benefiting you?** Social listening, easy reporting functionality and a great user interface. ### 15. Love the product! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2018 **What do you like best about Onclusive Social?** Intuitive and easy to get analytics - quick response from the team **What do you dislike about Onclusive Social?** Sometimes I feel like the service is almost TOO robust, like there is too much info to look at **What problems is Onclusive Social solving and how is that benefiting you?** We're able to see directly how things we're doing impact our customers in a snapshot. ### 16. Manager **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2018 **What do you like best about Onclusive Social?** The visualization elements of the tool are great. They create interesting ways to look at digital listening data. **What do you dislike about Onclusive Social?** The backend of the tool is slightly more complicated than other tools, which makes it a bit more difficult to build complex searches. **What problems is Onclusive Social solving and how is that benefiting you?** Reputation monitoring, social campaign insights/tracking, validating/informing future social media marketing campaigns ### 17. Digimind **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** January 08, 2019 **What do you like best about Onclusive Social?** I like how easy the tool is and how downloadable the imagery is **What do you dislike about Onclusive Social?** The actual building of the query is difficult **What problems is Onclusive Social solving and how is that benefiting you?** Listening to what people are saying about specific topics and how scalable the conversation it ### 18. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2019 **What do you like best about Onclusive Social?** User Friendly interface and easy access for reports **What do you dislike about Onclusive Social?** Managing Tags, It can still be improved and revise for easier managing **Recommendations to others considering Onclusive Social:** Try it. Would help your company alot. **What problems is Onclusive Social solving and how is that benefiting you?** Social Media Analytics and monitoring ### 19. Awesome and Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2018 **What do you like best about Onclusive Social?** I like how interactive and dynamic this program is **What do you dislike about Onclusive Social?** Sometimes I do have to deal With slight program delays and crashes **Recommendations to others considering Onclusive Social:** Definitely worth a try **What problems is Onclusive Social solving and how is that benefiting you?** I’ve realized it has made intelligence gathering easier and smoother ### 20. Easy to use with great data **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren L. | Associate Social Media Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 27, 2017 **What do you like best about Onclusive Social?** How much data is available - mentions, location, sentiment, key concepts, who the top influencers are, etc. **What do you dislike about Onclusive Social?** I get logged out every now and then, cannot be logged in for the entire day. Also, for some reason it does not auto-log me in even when I ask it to remember me. **What problems is Onclusive Social solving and how is that benefiting you?** Learning more about key concepts we can take advantage of, where our consumers are, and so much more. ### 21. Good Tool for monitoring and Social properties **Rating:** 4.0/5.0 stars **Reviewed by:** Stefano C. | Analytics Director, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2017 **What do you like best about Onclusive Social?** Graphic and dashboard consolle. Possibility to auto tag contents through rules. **What do you dislike about Onclusive Social?** Possibility to separate (in the same query) without tagging, contents and interactions generated from social properties and others UGC contents. **Recommendations to others considering Onclusive Social:** Good tool and graphics. Not the easiest to set up **What problems is Onclusive Social solving and how is that benefiting you?** Covering OCM projects for some clients ### 22. Portal platform for competitive intelligence **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 28, 2017 **What do you like best about Onclusive Social?** Addresses dedicated needs for CI content capture, organization, analysis and delivery. **What do you dislike about Onclusive Social?** One of the more expensive solutions. Needs more integration with distribution channels like SFDC. **Recommendations to others considering Onclusive Social:** Compare to other dedicated CI portal vendord like GSA, not social news tracking tools. **What problems is Onclusive Social solving and how is that benefiting you?** Digital Intelligence includes capabilities for mining competitor news, press, and product announcements from the web through public sources. Large corpus of registered content sources. ### 23. Easy to use, powerful social listening tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2017 **What do you like best about Onclusive Social?** Good social listening tool, and visualisations such as word cloud, top influencers, looking at emojis for Facebook. **What do you dislike about Onclusive Social?** Nothing, works well enough for me. Be even better if they could support foreign languages. **What problems is Onclusive Social solving and how is that benefiting you?** Mainly Social Listening and observing sentiments and conversations around the brand. ### 24. The best solution to help us determine our next best action **Rating:** 4.5/5.0 stars **Reviewed by:** Imane H. | Product Marketing Field Manager, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2016 **What do you like best about Onclusive Social?** Digimind allowed us obtaining instantaneous, dynamic results allowing us to take real-time action. Thanks to the insights derived from social networks, we were able to gain deep consumer insights, detect new trends, react faster and make better decisions for our brand. **What do you dislike about Onclusive Social?** Social data from the likes of Facebook can be quite limited Sentiment function could be more accurate **Recommendations to others considering Onclusive Social:** Real experts on social media listening Proactivity of the teams Reactivity when starting to use the solution Guidance throughout our experience with them **What problems is Onclusive Social solving and how is that benefiting you?** Digimind is an amazing solution for monitoring our customers. It helps us gather real-time insights on what's being said about our brand from all across the web while allowing us to manage everything in their comprehensive platform. From tracking web mentions, blogs, authors, Twitter and Facebook, Digimind provides an outlet to really understand what's being said about our brands and products. ### 25. Managing Partner **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2017 **What do you like best about Onclusive Social?** Relatively easy to get to but difficult to navigate **What do you dislike about Onclusive Social?** Only on trial but found navigation and obtaining information a challenge for those serving professional service industries **What problems is Onclusive Social solving and how is that benefiting you?** Sales growth methods. Better shared experienced from those in providing professional services to senior executives have been useful, but sometimes challenging to determine which thoughts apply to various forms of business executives. ### 26. Fast, powerful and beautiful user interface **Rating:** 5.0/5.0 stars **Reviewed by:** Dov C. | Associate Director, Digital Communications, Higher Education, Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2014 **What do you like best about Onclusive Social?** Digimind has managed to create a product that is incredibly powerful and at the same time incredibly simple to use. **What do you dislike about Onclusive Social?** Digimind Social is extremely powerful as a monitoring tool, however we are looking forward to the time when it also integrates more comprehensive social media publishing tools and social media analytics. **What problems is Onclusive Social solving and how is that benefiting you?** Digimind Social has given us a huge amount of insight into the news and conversations happening around our brand. We are able to identify interactions across the web and social media which allows us to better engage with our audience. ### 27. My digimind experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2017 **What do you like best about Onclusive Social?** Easy data visualization and reporting. Powerful in distinguishing positive and negative sentiment on gathered mentions. Essential in retracing the reputational history of brands and people. **What do you dislike about Onclusive Social?** Limits to data gathering (depending on budget, of course). If you can't gather a conguous ammount of data (i.e. if you are working on a niche, or in a limited area) it is not easy to get a realistic picture of the situation (influencers, sentiment, etc...) **What problems is Onclusive Social solving and how is that benefiting you?** The best benefit I experienced in using Digimind is the saved time for the activities of data gathering, and first-round analysis. Obviously it's a tool, and Analyst are still useful! Digimind support team is great! ### 28. Digimind is the easiest tool when you do social listening. **Rating:** 4.5/5.0 stars **Reviewed by:** Alan V. | Head of Audience Development LATAM, Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2016 **What do you like best about Onclusive Social?** When you work with a social listening tool it could be difficult and in many times you will be lost in all the features that you have available to work. When you use Digimind, all the things that you need are showed and distributed in 5 things: What, When, Where, Who and How. In every section you will find all that you need to know about a topic, and I love that each graphic is clickable, so you can go deeper as you want. I think that the possibility to classify information gives you the opportunity to go from a general conversation to a particular one. **What do you dislike about Onclusive Social?** They have a lot of opportunities in their reports section. I prefer to make my own report based on the data that Digimind shows me. **Recommendations to others considering Onclusive Social:** Digimind gives you the things that you need to do social listening. In a few steps you can run a query and obtain data. Also the Digimind's people always have the best attitude to help you. **What problems is Onclusive Social solving and how is that benefiting you?** 1. Brand reputation. 2. Digital crisis management. 3. Monitoring conversation and obtain user insights to generate content based on user needs. 3. Product reports: what the people say about one product? it is good or bad? how can we change that opinions? ### 29. Very good software for business intelligence **Rating:** 3.5/5.0 stars **Reviewed by:** Giulio C. | Direttore Generale, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2017 **What do you like best about Onclusive Social?** The flexibility to update and analyze keywords **What do you dislike about Onclusive Social?** The lack of profound personalization for the export in PowerPoint or Excel, too standard **What problems is Onclusive Social solving and how is that benefiting you?** I m reselling this solution to create customized reports for my client with Great success ### 30. Good social monitoring / insights tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.) **Reviewed Date:** March 15, 2017 **What do you like best about Onclusive Social?** I love the variety of visualizations to gain insights. The images and graphics are a nice addition to help understand trends. **What do you dislike about Onclusive Social?** Since there is so much information it did take a little while to navigate the site and find where everything is. Once you get over the learning curve it is easy to navigate. **What problems is Onclusive Social solving and how is that benefiting you?** I help teams understand the impact of different campaigns and changes to our products. ### 31. A complete tool that offers a detailed view on a brand's performances as well as insights. **Rating:** 4.5/5.0 stars **Reviewed by:** Nicolas B. | Regional Digital Manager, Marketing and Advertising, Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2016 **What do you like best about Onclusive Social?** The Digimind platform tracks both earned and owned media performances, it is tracking accurately the necessary data across various Social Media Platforms (Facebook, Twitter, Instagram, YouTube, Trip Advisor, Blogs, News Platforms, etc...), Digimind is capable to track conversations in many different languages, including languages that any other competitors don't support in the Southeast Asia region. Finally it is easy to use, has a simple user experience and allows deep diving analysis. **What do you dislike about Onclusive Social?** The key to succeed, when using the Digimind, is the setup part. When first using the platform, it is necessary to have both an introduction, a tutorial as well as a technical support. However Digimind provides this support and helped me to become familiar with the tool in a short time spend. **Recommendations to others considering Onclusive Social:** While other platforms succeed as well at tracking owned social media properties performances, Digimind presents a very competitive advantage when it comes to tracking earned conversations on social media and platforms such as Trip Advisor. Also Digimind provides deep dives analysis which other platform don't provide. **What problems is Onclusive Social solving and how is that benefiting you?** Thanks to Digimind, I have: - monitored a possibleSocial Media crisis for one of our brands in India - tracked conversation around a potential presidential candidate in the Philippines - tracked Social Media performances for many brands before pitching for a business - tracked our agency's performances during campaigns and generated insights - tracked conversations around trends to define an overall country's sentiment on Social Media ### 32. Awesome insights. Collaborative and supportive team. **Rating:** 4.5/5.0 stars **Reviewed by:** Amy T. | CEO, Broadcast Media, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2016 **What do you like best about Onclusive Social?** The willingness of the team to always go over and above for any enquiry. Always available and ready to take on a new challenge. Easy to use. Great, slick reporting platform. Very interactive. **What do you dislike about Onclusive Social?** The fact that data collection isn't immediate. That the tools offers so much sometimes i don't know how to pick what information is the most relevant. **What problems is Onclusive Social solving and how is that benefiting you?** We're solving complex campaign problems and this tool allows us to deep dive in and monitor all stakeholders. We can see how our creative content performs that we're creating for clients to measure whether our creative is effective, whether client campaign language is being adopted. We can also respond in real time to the most trending conversations which allows us to enter/lead conversations on topics of interest. ### 33. A very good Social Media Monitoring tool to listen, engage, analyze, and report! **Rating:** 5.0/5.0 stars **Reviewed by:** Antoine F. | Chargé de projets - Développement de l'offre Innovation, Banking, Enterprise (> 1000 emp.) **Reviewed Date:** May 25, 2016 **What do you like best about Onclusive Social?** - The possibility to create dashboards to avoid performing the same searches multiple times. - Its modern and ergonomic interface. Digimind Social is a powerful monitoring tool to listen to all online and social media conversations about our brand or our competitors. **What do you dislike about Onclusive Social?** - The tool is very powerful, it is difficult to choose which KPIs are the most important for the analyses. - Let the software collect the data for a day, but it also allows the team to organize themselves. - Monitoring Facebook pages is sometimes less effective than other networks. **What problems is Onclusive Social solving and how is that benefiting you?** We now know what consumers really think, so we can improve our Customer Service. Optimize new campaigns by seeing which ones worked well before. We have a better understanding of online engagement and the real impacts of our content and publications. ### 34. A 360-degree analysis of our brand and our social media campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** August 19, 2016 **What do you like best about Onclusive Social?** In-depth analysis of both earned and owned media. The tool offers us the possibility to create intuitive dashboards to monitor our e-reputation and that of our competitors. We can also analyze the performance of our Facebook, Twitter, LinkedIn, and Instagram pages in order to optimize our content strategy. **What do you dislike about Onclusive Social?** Despite an extremely intuitive interface, the software offers dozens of different dashboards and it is easy to get lost during the first few days of use. However, Digimind offers training sessions and the ongoing support throughout the project by their consultants is highly appreciated. **Recommendations to others considering Onclusive Social:** I recommend attending the training sessions. The tool offers possibilities that Digimind consultants exploit wonderfully, and their usage recommendations are excellent. **What problems is Onclusive Social solving and how is that benefiting you?** - Monitoring of our brand perception online - Competitive analysis - Analysis of the performance of our social media campaigns - Optimization of our content strategy ### 35. A very comprehensive tool for our social media monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** August 18, 2016 **What do you like best about Onclusive Social?** The interface is extremely intuitive compared to other social media monitoring platforms. It allows you to create dashboards to track our different KPIs in just a few clicks. **What do you dislike about Onclusive Social?** The expressions used in our industry are complex and sentiment analysis is not always consistent. This is a problem also encountered in other tools. **Recommendations to others considering Onclusive Social:** Digimind Social is very powerful and comprehensive. It is essential to establish a scope of action for your project and collaborate with Digimind consultants to ensure that the configuration is optimal. **What problems is Onclusive Social solving and how is that benefiting you?** We had no way to monitor all the conversations about our company and products on social media, blogs, forums, and news in general. Digimind allowed us to automate this process with targeted dashboards for our different markets and daily newsletters. We notably identified the beginning of a crisis in the media and were able to act accordingly. ### 36. Digimind is a tool that drive social success! **Rating:** 5.0/5.0 stars **Reviewed by:** Alex M. | Business Intelligence Analyst, Online Media, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2016 **What do you like best about Onclusive Social?** The influencer network functionality. Being able to view the number of followers from those that interact with your content is one of the best parts of Digimind **What do you dislike about Onclusive Social?** Not being able to customize dashboard widgets with company regalia. Look and feel is important to business user adoption at this company and without it adoption rates struggle. **Recommendations to others considering Onclusive Social:** This is a great tool with ever evolving features and top notch customer support. The team at Digimind is really great for analysts. There are blogs, videos, and many other training tools for every level of experience **What problems is Onclusive Social solving and how is that benefiting you?** The process of identifying the influencers across our many social channels. Being able to identify mid-level partnerships that can influence the conversation is invaluable to us as a business . ### 37. Save time reviewing your Social Media Marketing with Digimind Social **Rating:** 5.0/5.0 stars **Reviewed by:** Richard M. | Senior Online Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2016 **What do you like best about Onclusive Social?** The tool is very powerful and can generate a huge amount of information in a relatively short amount of time allowing you to use the tool often and efficiently to analyze social networks both owned and that of your competitors. **What do you dislike about Onclusive Social?** Occasionally you need to change the sentiment analysis to make it more accurate, however the ability to manually do this is effective. **Recommendations to others considering Onclusive Social:** The support team are always on hand and happy to help with any problems or questions which may arise. Do give a try, you will love it! **What problems is Onclusive Social solving and how is that benefiting you?** Anticipating and managing crisis management through tracking conversation online about our product, and reaction to the product, especially around an update release ### 38. A good tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2017 **What do you like best about Onclusive Social?** All the features and charts to be used easily for creating great analytic reports. **What do you dislike about Onclusive Social?** The collection of the mentions is often not complete. **What problems is Onclusive Social solving and how is that benefiting you?** Useful for both monitoring and alerting on actual Clients and understanding the perception of prospect Clients. ### 39. Finally, a complete and easy-to-use software for measuring e-reputation. **Rating:** 5.0/5.0 stars **Reviewed by:** Boris D. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2016 **What do you like best about Onclusive Social?** Having previously used Brandwatch to analyze the impact of my campaigns, I tried Digimind Social somewhat by chance hoping to find something a bit clearer and simpler to use, and I was not disappointed at all! The interface generates detailed reports for each campaign and achieves the feat of making them understandable even for novices in e-marketing. I particularly appreciate the ability to create customized dashboards, which allows me to define my own KPIs and saves me a lot of time every time I start a new campaign. **What do you dislike about Onclusive Social?** The user 'sentiment' analysis function is sometimes questionable because positive comments can be recorded as negative comments and vice versa. However, the software still correctly notes the majority of mentions. **What problems is Onclusive Social solving and how is that benefiting you?** I mainly use Digimind as a tool for optimizing my campaigns and identifying the main influencers of our brand. After switching to Digimind, I found it easier to target our potential customers and control our brand image. ### 40. Good product, great team. **Rating:** 4.0/5.0 stars **Reviewed by:** Jessica B. | Director of Consumer Insights, Online Media, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2016 **What do you like best about Onclusive Social?** We've enjoyed working with Digimind to better understand our growth on social as well as opportunities for future growth. We use analytics platform to track followers and engagement, and pace ourselves against our competitors. We've been able to leverage listening to understand how people are talking about our collection at Target, and we're starting to expand this effort further. The team at Digimind has been very responsive to our needs and has taken a very hands-on approach, which we have benefitted from. **What do you dislike about Onclusive Social?** Sometimes the platform can take a while to load due to the volume of data we're retrieving. **What problems is Onclusive Social solving and how is that benefiting you?** So far our biggest win has been consolidating follower and engagement tracking. ### 41. Digimind is great for social listening. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2016 **What do you like best about Onclusive Social?** I like the easy-to-read listening streams and the ability to easily filter the stream. I love being able to block unlimited number of irrelevant sources. Radian6 had a cap on how many sources you could exclude and that was a big challenge. **What do you dislike about Onclusive Social?** There isn't a lot I don't like. I wish there was a mobile app for the social media monitoring and analytics. **What problems is Onclusive Social solving and how is that benefiting you?** We use it mostly for social media listening and keeping up on current trends and topics in our industry. We also use it to analyze our share of voice on social media. ### 42. A reliable and really usefool tool **Rating:** 5.0/5.0 stars **Reviewed by:** Laure F. | Senior Community Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2016 **What do you like best about Onclusive Social?** I like best the fact that I can create models for reportings and export them easily and the fact that there are a lot of very useful indicators avalaible. Furthermore, the team is really present and helpful. The first training programm is very interesting. **What do you dislike about Onclusive Social?** Sometimes, the mentions are slow to load, and I don't know if it's because of Digimind or the SI system here. **Recommendations to others considering Onclusive Social:** Don't forget to check that you have enough requests for your needs. **What problems is Onclusive Social solving and how is that benefiting you?** I monitore the social mentions in order to answer customer's requests, I follow the KPIs of our social accounts. ### 43. Digging into social intelligence **Rating:** 5.0/5.0 stars **Reviewed by:** Serenella Sol A. | Homework Club Coordinator, Individual & Family Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2016 **What do you like best about Onclusive Social?** It searches the web and social media to provide key information, but more importantly it makes it easy to display data into meaningful content. It is an important tool for any strategic decision we take in our business. **What do you dislike about Onclusive Social?** The sentiment is good, but when compared to other tools, it needs further development **Recommendations to others considering Onclusive Social:** It's more affordable than other tools in the market. **What problems is Onclusive Social solving and how is that benefiting you?** To make a full analysis of our presence in social media and to have the control over our online presence in order to, for example, manage online reputation crisis. ### 44. Digimind Social Review **Rating:** 4.5/5.0 stars **Reviewed by:** Todd S. | Executive Director, Wireless, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2016 **What do you like best about Onclusive Social?** I love Digimind Social's user-friendly features. The platform on Digimind Social is also very visually appealing. The national trade association I work for utilized Digimind Social Media to track our social media efforts, listen to our competitors and track key analytics trends. **What do you dislike about Onclusive Social?** It takes awhile to get comfortable with certain features of the platform; specifically the feature of compiling competitive dashboard analysis. **What problems is Onclusive Social solving and how is that benefiting you?** We are utilizing Digimind Social Media to track our organization's social media growth. I have enjoyed the feature as it allows for a "one-stop shop" to track our entire industry's news and social media. ### 45. A simple tool to visualize social networks **Rating:** 5.0/5.0 stars **Reviewed by:** Jules M. | Technico-commercial itinérant, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2016 **What do you like best about Onclusive Social?** A simple setup for time-saving. An intelligent tool to listen, analyze, and generate reports. Simple and easy to use thanks to an intuitive platform. You will appreciate the ease with which you can create visuals and reports. **What do you dislike about Onclusive Social?** It is necessary to let the software collect data for a day, but it also allows the team to organize themselves. **What problems is Onclusive Social solving and how is that benefiting you?** It is a must-have for SMEs as well as multinationals that take social media engagement and public relations seriously. Take the time to properly configure the tool to ensure maximum benefit. We have a better idea of the target audience. We have a better appreciation of online engagement and the real impacts of our content and publications. ### 46. Critical tool for brand reputation management **Rating:** 4.5/5.0 stars **Reviewed by:** Mohamed S. | Senior Business Analyst, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** May 10, 2016 **What do you like best about Onclusive Social?** The benchmarking capabilities of the tool are endless. Comparing how we perform in a specific segment of our market against competitors, comparing how our customers react to our campaigns on different channels among particular communities are just a few examples… **What do you dislike about Onclusive Social?** Like other listening tools, if you don’t spend the time, finding actionable information can be a challenge. Recommendations to others considering this product Great resources on the helpdesk, very helpful for beginners **What problems is Onclusive Social solving and how is that benefiting you?** Understand consumer preferences related to specific product lines Analyze performance of various owned social channels ### 47. Great Social Listening Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Johanan S. | Strategy Director, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2016 **What do you like best about Onclusive Social?** The intuitive user experience and ability to slice into the data in different ways in the tool's dashboard. **What do you dislike about Onclusive Social?** Not much to dislike. Would love more granular control in the query stage for geographic locations. **Recommendations to others considering Onclusive Social:** Take the time to have a conversation with the team about your specific needs, their recommendations are helpful. **What problems is Onclusive Social solving and how is that benefiting you?** The flexibility of the different packages / tiers has allowed us to get started a lot quicker and look at different ways of scaling up our Social offering. ### 48. Digimind - The only choice for Social Media Monitoring solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Kalvin c. | Business Development Manager, Music, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2016 **What do you like best about Onclusive Social?** The interface is extremely user friendly allowing you to quickly navigate through the wealth of data, and making the information pulled from social media accounts such as Twitter, Facebook and all other add-ons simple to analyze. **What do you dislike about Onclusive Social?** The set-up can seem tiresome inserting all the individual accounts you want to analyze however this is more than worth it to ensure you have a perfect set up and don’t need to keep returning to tweak and edit the topic. **What problems is Onclusive Social solving and how is that benefiting you?** We use Digimind social to track online conversation about our brand. It allows us to see all this information from all different social channels in one place rather than having to individually visit these networks ### 49. Effectively monitor your online reputation and obtain relevant charts **Rating:** 4.0/5.0 stars **Reviewed by:** Odile R. | Responsable veille, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2016 **What do you like best about Onclusive Social?** Digimind offers numerous quite advanced charts and allows viewing the results in various forms that are very clear for the end client. The personalized support by the Digimind teams and their responsiveness is also a positive point. **What do you dislike about Onclusive Social?** Certain features like adding tags or tone are not simple enough to use when processing large volumes of data (several clicks required). **What problems is Onclusive Social solving and how is that benefiting you?** I use Digimind to conduct regular monitoring (brand image surveillance for our clients) and to carry out e-reputation audits at a given time. The goal is to know what is being said about a brand or product on the web in order to engage in a client relationship 2.0. ### 50. Monitoring the network is finally easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2016 **What do you like best about Onclusive Social?** With Digimind Social Analytics, it is simple to simultaneously analyze an unlimited number of social accounts. **What do you dislike about Onclusive Social?** Sentiment analysis can be a bit complicated, but it is constantly being developed and any issues quickly disappear. **Recommendations to others considering Onclusive Social:** Necessary for an effective business strategy. Invest in the set-up phase to gain the maximum benefit. Take advantage of the help desk service if you encounter a problem, it's better to solve it at the beginning. An agile and modern interface, compared to other tools I have used. Absolutely a must-have for any business, large or small, that considers PR activities and social media engagement. It is simple to produce reports. It will give you useful insights into your social media performance, how people react to your posts, content, and products. **What problems is Onclusive Social solving and how is that benefiting you?** Sometimes, monitoring Facebook pages is less effective compared to other channels. Sometimes it needs more loading time if there is a lot of data. ## Onclusive Social Discussions - [What is Digimind Social used for?](https://www.g2.com/discussions/what-is-digimind-social-used-for) - [View Onclusive Social pricing details and edition comparison](https://www.g2.com/products/onclusive-social/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+09%3A51%3A23+-0500&secure%5Bsession_id%5D=fa6919e4-025e-40f1-b3eb-bed9d4449ea4&secure%5Btoken%5D=711dab3e9c7cc0cf3914e4e80e46e315e39543c78a78617bb0c718c880e0ef71&format=llm_user) ## Onclusive Social Features **Social Analytics** - Competitor Analysis - Follower Analysis - Post Performance - Paid Campaign Tracking - Attribution - Hashtag Analytics - Sentiment Analysis **Platform Basics** - Centralized Platform - Web Tracking **Data collection** - Natural Language Processing (NLP) - Data Sources - Custom Research Sources - Lead Enrichment - Advanced Data Collection **Monitoring & Listening** - Social Measurement - Influencer Identification - Brand Monitoring - Keyword Tracking - Trend Analysis - Competitor Analysis **Agentic AI - Competitive Intelligence** - Autonomous Task Execution **Agentic AI - Social Media Listening Tools** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Reports & Dashboards** - Report Customizability - Report Exporting - Scalability - White Label **Platform Data** - Product Details - Customer Feedback & Reviews - Channel Acquisition **Segment Trending** - Web - Social - Benchmarks - Finance **Data Management & Analysis** - Sentiment Analysis - Social Reporting - Alerts and Notifications - Advanced Data Filtering **Platform Content ** - Battlecards **Analysis** - Custom Dashboards - Reports - Integrations **Agentic AI - Social Media Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Platform Reporting** - Customizable Dashboard - Benchmark Reporting **Platform** - Search - User, Role, And Access Management - Mobile User Support - Alerts - Collaboration - Compliance **Agentic AI - Market Intelligence** - Cross-system Integration - Proactive Assistance ## Top Onclusive Social Alternatives - [Meltwater](https://www.g2.com/products/meltwater/reviews) - 4.1/5.0 (2,636 reviews) - [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) - 4.4/5.0 (709 reviews) - [Sprout Social](https://www.g2.com/products/sprout-social/reviews) - 4.4/5.0 (6,798 reviews)