Top Rated Onclusive Social Alternatives
211 Onclusive Social Reviews
Overall Review Sentiment for Onclusive Social
Log in to view review sentiment.
The ease of use, user interface, customer service and flexibility in trems of the set-up of the tool is really amazing.
I've worked with Radian 6, Sysmos, Brandwatch and Hootsuite but so far Digimind is the best tool.
It's a tool you really look forward to using unlike Radian 6 and Sysomos, which compard to Digimind are unnecessarily complex tools to use.
I really want to emphasize the excellent level of customer service by the Digimind team. A great example for the industry. Review collected by and hosted on G2.com.
The limited open search is somewhat dissapointing. By this I mean I can't do a Google-like search for certain keywords. It would be great if Digimind could integrate an open search field without the user having to specifiy a filter. Essentially I would like to search e.g. 'car' and subsequently see all related results to the word 'car', not just results based on the filters we as a brand have implemented. Review collected by and hosted on G2.com.
Easy to use and really smart to listen, engage, analyse and report to my clients and partners. Digimind can also be customized with the help of a dedicated team to provide much more specifics dashboards, easy to share. It's also a perfect tool to monitor what people are thinking when they search for brands online and to anticipated crisis. Review collected by and hosted on G2.com.
The workflow is really huge to analyse without a good segmentation of keywords. The number of topics to monitor with a single access is also a quite limited. Finally, it's a bit complicated if you have to monitor a topic in several languages. Review collected by and hosted on G2.com.
L'exhaustivité des données présentes dans le logiciel Review collected by and hosted on G2.com.
La complexité de l'interface, le nombre de rapports et la compréhension des données Review collected by and hosted on G2.com.
Easy to use interface and dashboard. Easy to navigate and to look up different information. Also like that there are many different filters to choose from for different combinations. Review collected by and hosted on G2.com.
It's not really a dislike. I actually really like the Sentiment function (filtering positive or negative functions), however, sometimes the filtering is not very accurate. Because from what I've observed, the positivity/ negativity is concluded based on the type of words used within a mention, but not the meaning that the mention carries. Would be great if the accuracy can be further improved.
Also, not sure if it's because I used a trial version, so the loading was a bit slow. Review collected by and hosted on G2.com.
The fact that the tool is super intuitive + the support (very fast answers from my contact person) Review collected by and hosted on G2.com.
The fact taht we cannot answer the Facebook comments with a company page, but only with a personal profile Review collected by and hosted on G2.com.
The usability of the Digimind tool, along with the great visual analysis, means that regular reporting can be done effectively with little manual work. The Dashboards are great and easy to setup - especially useful for monthly reports. So far Digimind Social provides us with what we need, and is flexible enough to customise sources and 'rules' specific to our needs. The support has also been friendly and fast. Review collected by and hosted on G2.com.
It would be great to have some industry specific sentiment libraries. We have had to create some manual rules based on what we are learning over time.
The dashboard creation is great, but it would be good to have a bit more flexibility. The pdf output creates a new page for every graph which can mean many pages. A bit more customisation with the dashboard would reduce even more reporting time (we currently output to ppt and then copy the graphs into a custom one pager). Review collected by and hosted on G2.com.
The simplicity of use and the dashboards Review collected by and hosted on G2.com.
The rules for setting up to remove certain sources are not always very practical. It would be preferable to be able to directly select the sources in the mentions and create a rule from that point. Review collected by and hosted on G2.com.
Digimind is a very powerful tool including all the CI functionalities.
Very intuitive and easy-to-use, you can set up Digimind to collect only the kind of information you really need.
Digimind includes thousands and thousand of sources in its URL store that you can select to monitor the most relevant websources. In addiiton, you can use very advanced search strategy to get the most important info for your daily work.
Every piece of info can be stored in dozens of customized folders to be used later for landscapes.
And best of all, a lot of analytical tools are at your disposal to visualize the collected information. A way to get very efficiently and quickly the key topics. In addition, highly appreciated by our customers.
Last point, you can create easily customised reports and send them to your clients. Review collected by and hosted on G2.com.
Nothing to be honest.... But of course, I would like to have more powerful analytical tools... Review collected by and hosted on G2.com.
The UX of Digimind Social is by far the best available on the market. This is pretty important when you want to have as many of your colleagues as possible also using the tool. Review collected by and hosted on G2.com.
The most annoying aspect of Digimind Social is not the tool itself but the limitation of having only admins in one country in the price plan. Review collected by and hosted on G2.com.
Great user interface, ready export functionality to Excel, easy customisation. I also like the 'suggestion' tab on every page to give direct feature feedback to the development team, Neat! Review collected by and hosted on G2.com.
Lack of online manual can get you stuck sometimes, but the great support team more than make sup for it. Review collected by and hosted on G2.com.
