Onclusive Social Reviews & Product Details - Page 17

-Smart software to listen, analyze, and report.

-Modern, easy to read interface.

Review collected by and hosted on G2.com.

Not knowing what decisions to make after looking at all the data! Review collected by and hosted on G2.com.

It is easy and intuitive - you don't miss any function - Support team is always available and they really focus on sorting your queries out. The reporting process really helps to provide relevant info at a glance in a very short period of time and in a very visual way, which makes them attractive to your internal and external stakeholders. Review collected by and hosted on G2.com.

continuous refreshing - sometime you have to play with refresh and delete cookies to have some changes in place.The setup and training session could offer more possibilities in terms of dates, although we arrange it in a couple of weeks. Review collected by and hosted on G2.com.

- Neat and visually-pleasing UI that's easy to navigate and make sense of.

- Easily customizable filters to drill down exactly what information you're looking for. I'm able to set up filters to find feedback and comments based on themes like pricing and hotel location, for example.

- The boolean search function is easy to set up to find only what is relevant to your brand.

- Easily generated reports. Review collected by and hosted on G2.com.

The initial setup process takes some time to tweak as the system doesn't collect historical data, and you need to let the system collect data for a day or so before you can find out what terms you need to adjust to avoid to filter out the junk posts. After your tweak, you'll need to let it go for another day to test your new search terms. Reminds me of rendering shots in visual effects. Review collected by and hosted on G2.com.

- Easy to read Data

- Relatively user friendly

- Comprehensive coverage

- Highly customizable in terms of specifying what are 'negative' & 'positive' terms unique to each brand

- Generates data with relevant charts relatively quickly Review collected by and hosted on G2.com.

There were minor technical hiccups as the IT team were optimizing the system which lead to some reports not being able to be generated promptly but that was sorted out really quickly!

I would prefer historical data to be included in our tracking especially if the clients would like to view historical mentions about their brand. That would make the product even more sellable & feasible.

Would prefer more white labelling options & features for client manager accounts. Review collected by and hosted on G2.com.

This tool is easy to use to monitor what are people telling about your brands and products. it's a one stop shop to follow influencers, media... to produce dashboards and reports and receive alerts Review collected by and hosted on G2.com.

actually Digimind social has the most powerful analysis i have seen comparing to others but i wish they can add more features to act on things to change them Review collected by and hosted on G2.com.

When I saw Digimind first time in action, the interface made a greta impression. Its a clean approach to online media monitoring. Main window of the service is quite clean, still you find more then enough why to go into very detailed analysis. Of cause you need time to really get used to operate it with all offered options

Especially the available reports for What, When, Where, Who and How tell you everything you need to know for a quite overview on whats going on with your brand online. Also the available options for exporting data are sufficient to continue analysing and prepare information in my office suit.

Review collected by and hosted on G2.com.

At some point I found to much content to look at. So also difficult select whats really important to look at.

Digimind is the first service we are using for online monitoring. So its difficult to compare. As a user of a service you allways wish for more features to be implemented.

Review collected by and hosted on G2.com.

There are several things I really like about Digimind. First of all, it was very easy to get started: I thought I'd be overwhelmed with data, but it's organized in a simple menu and there are many cues to help you along the way. Also, their step-by-step videos are so easy to follow and useful!

Secondly, there are many services and analytics I haven't found in another software so far. If you're, like me, constantly being asked what's the value of Social Media marketing, then this is going to help show you. Not only that, but also to adjust your campaigns based on what's working best and what your competitors are doing. Review collected by and hosted on G2.com.

1 thing I dislike is not really knowing what decisions to take after looking into so much data! But of course, that's not Digimind's fault :) Seriously, I find it a very comprehensive tool so I really like it, but if I were to say something bad is that the sentiment analysis isn't 100% accurate (the software detects some keywords and assumes it's a bad mention, but often times it's not). Review collected by and hosted on G2.com.

The possibility to:

Monitor VK, Xing, Digg, Forums and media news.

Do up to 20 analysis at the time

Do benchmarking in your industry and compare similar products.

Receive allerts 24/7 Review collected by and hosted on G2.com.

Wish I could have the whole interface in spanish so I can share it with business partners in latin america Review collected by and hosted on G2.com.

The interface is beautiful and the dashboards seem infinitely customizable to meet the needs of my audience. Review collected by and hosted on G2.com.

I think setup could be easier. The account person i work with is terrific but I wish I knew how to do some of it myself. Review collected by and hosted on G2.com.

1. the "mention" function > very clear to show

2. able to add different sources by our own

3. will send people to teach and discuss, not only emails

4. the consultation is fast to feedback Review collected by and hosted on G2.com.

1. some functions are easy to use; but some of them aren't > if Digimind doesn't send people to teach us, think that we never know the specific functions.

2. sometimes, the time they shown in the platform about the results might not correct. Review collected by and hosted on G2.com.