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Onclusive Social Reviews & Product Details - Page 14

Onclusive Social Overview

What is Onclusive Social?

Onclusive Social is a cutting-edge social media intelligence platform that empowers marketing, PR, and communications teams to turn social media data into strategic insights. Our platform helps organizations make data-driven decisions that elevate their communications strategies and deliver measurable results, with unparalleled coverage across all major social networks, including LinkedIn and TikTok. Onclusive Social delivers the comprehensive social intelligence organizations need to drive business success. Our global presence and complete social media view enable teams to deeply understand brand conversations, analyze sentiment in real-time, and develop impactful strategies that set them apart from competitors. Learn more at https://onclusive.com/what-we-do/monitoring/social-listening/

Onclusive Social Details
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Product Description

Onclusive Social is a cutting-edge social media intelligence platform that empowers marketing, PR, and communications teams to turn social media data into strategic insights. Our platform helps organizations make data-driven decisions that elevate their communications strategies and deliver measurable results, with unparalleled coverage across all major social networks, including LinkedIn and TikTok. Onclusive Social delivers the comprehensive social intelligence organizations need to drive business success. Our global presence and complete social media view enable teams to deeply understand brand conversations, analyze sentiment in real-time, and develop impactful strategies that set them apart from competitors. Learn more at https://onclusive.com/what-we-do/monitoring/social-listening/


Seller Details
Year Founded
1998
HQ Location
New York, NY
LinkedIn® Page
www.linkedin.com
170 employees on LinkedIn®
Phone
800-510-3790

Adriahnna C.
AC
Overview Provided by:

Recent Onclusive Social Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Great tool for mid-size and large companies"
- Ease of use and responsive customer support - A lot of features compared to competitors and satisfiying data coverage - Customizable email aler...
Marina F.
MF
Marina F.Mid-Market (51-1000 emp.)
2.0 out of 5
"Not good for PR metrics"
The ease to use platform and the customer support agent
Verified User
I
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Smooth working experience & well accommodated"
Very comprehensive insights & recommendations provided from Digimind team
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211 Onclusive Social Reviews

4.5 out of 5
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211 Onclusive Social Reviews
4.5 out of 5
211 Onclusive Social Reviews
4.5 out of 5

Onclusive Social Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Onclusive SocialQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Public Relations and Communications
UP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Onclusive Social?

It's easy to set up and use, and I find the ability to input multiple keywords or filter noise under individual queries helpful. Also really like the alert system and ability to download reports direct from dashboard. Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

Not as easy to get customized templates to go live. Review collected by and hosted on G2.com.

Recommendations to others considering Onclusive Social:

It's value for money. Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

Helping client to monitor what's being said about their brand online as they expand into local markets. Digimind has helped me get news faster, and flag potentially negative posts to client for their action. Review collected by and hosted on G2.com.

Faiçal B.
FB
VP of Bugs Delivery
Information Technology and Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Onclusive Social?

This tool is such great when it comes to measure the performance of your own content, analyze and benchmark social platforms simultaneously; but most engage with your communities. Digimind Social lets you manage and act on social intelligence data with the integration of Digimind streams into the Hootsuite dashboard. I can Create dazzling reports in seconds in a variety of pre-designed templates or in my own customized version. Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

N/A The consulting team provides us all assistance required so many times. Review collected by and hosted on G2.com.

Recommendations to others considering Onclusive Social:

Digimind Social is pulling more data than most other platforms at the moment. Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

Digimind Social allows us to listen to what people are saying about services, see the conversations that matter most in real-time, across millions of online sources, in order to gain valuable insights to drive and improve our marketing strategy. It becomes easy to understand our online reputation at this moment; we follow in real-time what our customers want to know about us and those of our competitors, or any subjects that interest us. Review collected by and hosted on G2.com.

Verified User in Telecommunications
ET
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Onclusive Social?

The interface is user friendly, easy and quick to use. One of many advantages that I figure out is the flexibility to make changes by yourself, no need to pay each time you want to add a topic when other plateforms can charge you extra.

The consulting team will help you configure things and reach advanced usage of the platform. Digimind Social allows me to monitor everything in one tool at the same time and customize my reports. I can create as many folders and topics as I need, share dashboards with people easily or automate the sending of newsletters. Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

It's very powerful tool in terms of real time data, but the workflow can be sometimes complicated and huge to develop to a simple dashboard, but there's always an assistance for you to manage all the features. Review collected by and hosted on G2.com.

Recommendations to others considering Onclusive Social:

I have to say Digimind is a fantastic company with a great service to to boost your competitive intelligence ! Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

We are very concerned by consumers expectations, as a first instinct, they turn to the Internet to discuss brands and find information, leaving behind a trail of data across the web. We base our communications on information delivered by Digimind Social to understand behaviors, identify sales opportunities, questions or complaints; and manage crises as they unfold. Social platforms are constantly changing nowadays; we must work with a tool that can incorpore all of them and give an accurate perception of what happening around us. Review collected by and hosted on G2.com.

Gabriel K.
GK
Consultant
Public Relations and Communications
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Onclusive Social?

how easy it is to use, its user friendly interface and its quick turnaround Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

still can't fully track facebook, but that's just like any other platform. it would be great to get keyword searches from social media Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

we get social listening from the ground in real time. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Onclusive Social?

I like the fact that Digimind Social enables around the world to instantly understand our online presence and competitive standing, and use these insights to inform marketing, communications and audience engagement strategies. Digimind Social incorporates data from both social platforms and search engines giving us a more complete picture of their digital footprints. Digimind is currently stronger in the area of data visualisation. Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

Perhaps, at first sight, the top reputation is a too complicated to be understand, hope they will figure out some features to simplify the process for users, not most of them are familiar with it. Review collected by and hosted on G2.com.

Recommendations to others considering Onclusive Social:

The product provides a streamlined, time efficient process to search, monitor, manage, analyse and disseminate market and competitive intelligence information. Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

Most of social listening platforms scans the world of the web to provide and display information, but Digimind social helps to translate that secondary data into meaningful content in a visually pleasing context. I can rely on this informtion in real time data to make decisions about our strategy and when it comes to crisis communication with our online audience. Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Onclusive Social?

The tool offers great insights to be integrated into strategic thinking. One important pre-requisite when you're aiming to do social listening is to have a clear understanding of company reputation and Digimind Social is more effective to bring value around performing competitive and industry analyses. In some cases, Digimind Social report can replace any market research. I have seen many different tools, this one has a very nice dashboard and the sentiment analysis is better along with a very easy navigation. Top Reputation is another great feature that allows you to know what online audiences are looking for, identify issues and adapt your campaigns to match consumers needs. Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

I think the sentiment analysis is a tricky task for any tool on the market, while Digimind social is much better but still hope they keep developing its capabilities. Review collected by and hosted on G2.com.

Recommendations to others considering Onclusive Social:

Digimind Social enables you to:

Be alerted about all changes in your industry

Collaborate and share with your team

Visualize trends and impactful events

Boost your intelligence and get results faster Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

I am very satisfied by the flexibility that Digimind Social offers for my purposes; proved to be a solid tool that effectively show users the value of social media listening; requires little time and training to get started. I can monitor changes to any online source, analyse unlimited sources of data and have in real time a comprehensive view of what happenning and quickly shares results with any area of concern. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Onclusive Social?

You can not only keep track of the brand's online reputation and everything that is going on in social media around your brand, but also understand key concepts and topics of interest. The filtering of information on classification lists make all the big data so easy to visualize. Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

There are no weaknesses that I experienced so far. Review collected by and hosted on G2.com.

Recommendations to others considering Onclusive Social:

Make sure the keywords you are using are relevant and constantly review the queries you have put in to make sure you are getting the right data. Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

E-reputation and social listening for social media campaigns. Review collected by and hosted on G2.com.

Christophe T.
CT
Owner
Marketing and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Translated Using AI
What do you like best about Onclusive Social?

Comprehensive monitoring tool with effective data collection on discussion forums.

The data restitution graphs are very advanced. Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

The overall graphics of the software could be improved. Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

Use of the tool on e-reputation audit phases and also on daily monitoring within the framework of customer relationship 2.0. Review collected by and hosted on G2.com.

Verified User in Sporting Goods
US
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Onclusive Social?

I find the integration with other tools very usefull. For example, with Zendesk you can easily assign tickets and really provide a connected follow up to customers. It is very user-friendly, which is important when many people in our team use it. Also, graphics and visuals are great for reporting. Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

The analytics section takes long sometimes and presents bugs when too much data loads. Review collected by and hosted on G2.com.

Recommendations to others considering Onclusive Social:

You can rely a lot on their service team for any extra analysis or special reports you may need to do Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

Benchmarking of key competitors. Review collected by and hosted on G2.com.

Verified User in Higher Education
CH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Onclusive Social?

UI/UX is excellent. The interactive boards and the reports are really well detailled and gather all the info I need. It's beautiful and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

There is a lot of data so you will need time to figure out what is really important for you and what is not. Review collected by and hosted on G2.com.

Recommendations to others considering Onclusive Social:

Spend some additional time in the software to understand everything. There is a lot of data and features. Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

We know our clients better than ever. It helps us to make decisions on daily basis. Review collected by and hosted on G2.com.