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Onclusive Social Reviews & Product Details - Page 13

Onclusive Social Overview

What is Onclusive Social?

Onclusive Social is a cutting-edge social media intelligence platform that empowers marketing, PR, and communications teams to turn social media data into strategic insights. Our platform helps organizations make data-driven decisions that elevate their communications strategies and deliver measurable results, with unparalleled coverage across all major social networks, including LinkedIn and TikTok. Onclusive Social delivers the comprehensive social intelligence organizations need to drive business success. Our global presence and complete social media view enable teams to deeply understand brand conversations, analyze sentiment in real-time, and develop impactful strategies that set them apart from competitors. Learn more at https://onclusive.com/what-we-do/monitoring/social-listening/

Onclusive Social Details
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Product Description

Onclusive Social is a cutting-edge social media intelligence platform that empowers marketing, PR, and communications teams to turn social media data into strategic insights. Our platform helps organizations make data-driven decisions that elevate their communications strategies and deliver measurable results, with unparalleled coverage across all major social networks, including LinkedIn and TikTok. Onclusive Social delivers the comprehensive social intelligence organizations need to drive business success. Our global presence and complete social media view enable teams to deeply understand brand conversations, analyze sentiment in real-time, and develop impactful strategies that set them apart from competitors. Learn more at https://onclusive.com/what-we-do/monitoring/social-listening/


Seller Details
Year Founded
1998
HQ Location
New York, NY
LinkedIn® Page
www.linkedin.com
170 employees on LinkedIn®
Phone
800-510-3790

Adriahnna C.
AC
Overview Provided by:

Recent Onclusive Social Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Great tool for mid-size and large companies"
- Ease of use and responsive customer support - A lot of features compared to competitors and satisfiying data coverage - Customizable email aler...
Marina F.
MF
Marina F.Mid-Market (51-1000 emp.)
2.0 out of 5
"Not good for PR metrics"
The ease to use platform and the customer support agent
Verified User
I
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Smooth working experience & well accommodated"
Very comprehensive insights & recommendations provided from Digimind team
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211 Onclusive Social Reviews

4.5 out of 5
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211 Onclusive Social Reviews
4.5 out of 5
211 Onclusive Social Reviews
4.5 out of 5

Onclusive Social Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Onclusive SocialQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Information Technology and Services
EI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Onclusive Social?

I love the user interface, simple yet very powerful for deep dive analysis. Digimind clearly answers the questions I’m interested in: the what, where, when, who and how of my brand’s mentions. Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

The tool is very comprehensive, understanding what and where to look at the beginning can be challenging but the training team is very reactive and helped me build the dashboards I needed to succeed. Review collected by and hosted on G2.com.

Recommendations to others considering Onclusive Social:

The customer success team is very reactive and helpful, I would recommend this option. Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

Understand consumer behaviour on different social channels, different countries

Know where to focus our marketing efforts

Understand how our brand ambassadors interact with each other Review collected by and hosted on G2.com.

Sladjana D.
SD
Stagiaire Rédactrice et Community Manager
Marketing and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Translated Using AI
What do you like best about Onclusive Social?

A good tool ergonomics, its simplicity that allows us to save time and evaluate our e-reputation thanks to very comprehensive reports. Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

The fact of having to wait 24 hours before the software collects all the necessary data. Review collected by and hosted on G2.com.

Recommendations to others considering Onclusive Social:

It is the "must have" for a company that would like to improve its business strategy. Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

We now know what our consumers expect, and thanks to that, we can better adapt. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Onclusive Social?

The sentiment analysis and the influencers dashboard are a must-have for any business willing to properly monitor its brand image on the social networks and Digimind does a great job with those 2! Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

There is so many different data available that it might be difficult to know which ones to focus on Review collected by and hosted on G2.com.

Recommendations to others considering Onclusive Social:

Make sure to liaise with the Digimind consultant in order to ensure that the integration is complete to get the best out of the solution. Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

I try to have a better knowledge of my target audience behavior, their feeling about our services and how to best address my marketing efforts to target it. Review collected by and hosted on G2.com.

Verified User in Computer Software
IC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Onclusive Social?

- Dashboard customization

- Easy set up

- Relationship with the team

- Number of sources

Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

There is so many things we could do, sometimes it's hard to structure the analysis.

In the same way, difficult to choose the graph. Review collected by and hosted on G2.com.

Recommendations to others considering Onclusive Social:

It's a serious company.

The software is really powerful. Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

We listen everywhere what people says, not only twitter and Facebook.

Now we're sure that we don't miss some comments of customers. Review collected by and hosted on G2.com.

Frédéric U.
FU
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Onclusive Social?

Easy and practical, I can save a lot of time with it.

An easy set up to save time. Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

The data loading is pretty slow sometimes.

Too much data sometimes Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

We got a better about idea about the customer that we target.

It's helpful to choose and focus on the good market

We can handle quickly and easily the unsatisfied customer Review collected by and hosted on G2.com.

CC
Owner
Consumer Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Translated Using AI
What do you like best about Onclusive Social?

It is a powerful monitoring tool for listening to all online and social media conversations about our brand or our competitors. Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

The tool is very powerful, it is difficult to choose which KPIs are the most important for the analyses. Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

It is a must-have for SMEs as well as multinationals that take social media engagement and public relations seriously. Review collected by and hosted on G2.com.

Arnaud C.
AC
Télémarketeur
International Trade and Development
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Translated Using AI
What do you like best about Onclusive Social?

Easy to set up and simple to use. Dashboards that provide an overall view. Convenient charts for reports. Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

A lot of data to interpret. Data collection time. Review collected by and hosted on G2.com.

Recommendations to others considering Onclusive Social:

Take the time to properly configure the tool. Do not hesitate to contact support if needed. Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

Better strategy on social media. Better feedback and responsiveness to negative comments. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
IP
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Onclusive Social?

Outil simple d'utilisation, plutôt intuitif dans sa compréhension et osn utilisation.

Moderne et facile à interpréter.

Possibilité de créer des mise à jour automatiques de vos tableaux de bord Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

Créer les tableaux de bord est parfois complexe, et il faut faire appel aux consultants de Digimind.

Heureusement, il sont plutôt disponibles et compétents. Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

Cet outil est multi-tâches, vous pouvez par exemple étudier ce que les consommateurs pensent de votre marque en observant les réseaux sociaux un par un.

Vous pourrez améliorer votre service client ou bien évaluer les impacts de votre stratégie digitale. Review collected by and hosted on G2.com.

Antoine D.
AD
Directeur de projets / Chargé de développement
Civil Engineering
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Translated Using AI
What do you like best about Onclusive Social?

The possibility of creating dashboards to avoid doing the same searches multiple times Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

Not knowing which decisions to make after studying all the charts, there is too much data! Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

It is a must-have for SMEs as well as multinationals that take social media engagement and public relations seriously. Review collected by and hosted on G2.com.

Harmonie H.
HH
Assistante de direction / de production
Marketing and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Translated Using AI
What do you like best about Onclusive Social?

a top monitoring tool, I was able to discover all the conversations that took place about my brand on social media and I finally have feedback on the brand image I project Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

nothing to say, possibly the loading time which is a bit long Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

I know what my clients think. Review collected by and hosted on G2.com.