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Onclusive Social Reviews & Product Details - Page 12

Onclusive Social Overview

What is Onclusive Social?

Onclusive Social is a cutting-edge social media intelligence platform that empowers marketing, PR, and communications teams to turn social media data into strategic insights. Our platform helps organizations make data-driven decisions that elevate their communications strategies and deliver measurable results, with unparalleled coverage across all major social networks, including LinkedIn and TikTok. Onclusive Social delivers the comprehensive social intelligence organizations need to drive business success. Our global presence and complete social media view enable teams to deeply understand brand conversations, analyze sentiment in real-time, and develop impactful strategies that set them apart from competitors. Learn more at https://onclusive.com/what-we-do/monitoring/social-listening/

Onclusive Social Details
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Product Description

Onclusive Social is a cutting-edge social media intelligence platform that empowers marketing, PR, and communications teams to turn social media data into strategic insights. Our platform helps organizations make data-driven decisions that elevate their communications strategies and deliver measurable results, with unparalleled coverage across all major social networks, including LinkedIn and TikTok. Onclusive Social delivers the comprehensive social intelligence organizations need to drive business success. Our global presence and complete social media view enable teams to deeply understand brand conversations, analyze sentiment in real-time, and develop impactful strategies that set them apart from competitors. Learn more at https://onclusive.com/what-we-do/monitoring/social-listening/


Seller Details
Year Founded
1998
HQ Location
New York, NY
LinkedIn® Page
www.linkedin.com
170 employees on LinkedIn®
Phone
800-510-3790

Adriahnna C.
AC
Overview Provided by:

Recent Onclusive Social Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Great tool for mid-size and large companies"
- Ease of use and responsive customer support - A lot of features compared to competitors and satisfiying data coverage - Customizable email aler...
Marina F.
MF
Marina F.Mid-Market (51-1000 emp.)
2.0 out of 5
"Not good for PR metrics"
The ease to use platform and the customer support agent
Verified User
I
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Smooth working experience & well accommodated"
Very comprehensive insights & recommendations provided from Digimind team
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211 Onclusive Social Reviews

4.5 out of 5
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211 Onclusive Social Reviews
4.5 out of 5
211 Onclusive Social Reviews
4.5 out of 5

Onclusive Social Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Onclusive SocialQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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James B.
JB
Digital Marketing Manager
Marketing and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Onclusive Social?

Very impressed with how quick the results come out, that along with the fact that you can have them in real time will definitely help you have control over any online reputation crisis that might come out.

The product provides a streamlined, time efficient process to search, monitor and analyse market and competitive intelligence information. It scans the web and social media to provide and display information, but also helps to translate that data into meaningful content in a context that is visually pleasing. Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

I prefer that some features can be implementedin the future so the sentiment analysis can be accurate. Review collected by and hosted on G2.com.

Recommendations to others considering Onclusive Social:

I have to say it’s more affordable and efficient than many other similar tools in the market. Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

I wanted to use one tool that allows me to make a complete analysis about our presence in social media and to have the control over our online presence in order to, for instance, avoid an online reputation crisis. Review collected by and hosted on G2.com.

Jean C.
JC
Structural Engineer
Oil & Energy
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Onclusive Social?

The analytics part, to make sure I can measure the social engagement of each brand. Also, the influencers map is very useful to understant how each key player is in relation to others. Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

The comparison option can take long when comparing many aspects at the same time. Review collected by and hosted on G2.com.

Recommendations to others considering Onclusive Social:

You can always dig more into it with the help of their consultation services so you get the best out of the tool. Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

For reputation and crisis management, as well as to measure ROI social media. Review collected by and hosted on G2.com.

Verified User in Management Consulting
CM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Onclusive Social?

Versatility in data collection and presentation, and can be easily customised into standard reports. The power lies in the hands of users minus the complexity. Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

Not all mentions can be picked up, especially due to geographical limitations.

Without setting rules, mentions picked up cannot be manually classified by countries.

Minor lag time in loading. Review collected by and hosted on G2.com.

Recommendations to others considering Onclusive Social:

User-friendly, receptive to innovation and timely support. One of the most robust and value-for-money tools out there in the market. Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

As a consultancy that manages social media crisis, digital intelligence is critical to early crisis detection and crisis mitigation. It is reliable in giving us invaluable insights on the crisis velocity, crisis origins, the advocates (and detractors), and how to best contain it. Review collected by and hosted on G2.com.

Verified User in Management Consulting
UM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Onclusive Social?

Customization. I 've been able to create all types of dashboards based on my business needs. Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

Can take some time to ramp up the team to perform complex analysis. But Digimind has been really great in training them. Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

- Have a global overview of our digital footprints.

- Identify key information on social we can route to different teams

- Identify our strengths and weaknesses online to drive more revenue from social Review collected by and hosted on G2.com.

Shinnasin K.
SK
Senior Social Media Specialist
Marketing and Advertising
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Onclusive Social?

Compatibility with Thais language but not accurate. Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

Missing some data from FB.

Sometimes miss very important data. Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

Brand social expansion, we easily see the missing expansion and where do we need to engage. Review collected by and hosted on G2.com.

Arnaud G.
AG
Co-Founder & COO
Computer Software
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Onclusive Social?

I am able to create personalized dashboards to monitor my key metrics and insights. It saves me a lot of time. Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

It is easy to use but I had to invest some time to know how to use it. Well worth it now. Maybe more training videos would be helpful. Review collected by and hosted on G2.com.

Recommendations to others considering Onclusive Social:

Definitely worth trying. Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

Track trends and insights within our customer and prospects. We are a small company, it is helpful when we don't have a big marketing budget. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
CN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Onclusive Social?

The reporting feature is very handy, and it's easy to export your findings. I also like the influencer network, which gives a nice visual overview of how people are interacting with each other on Twitter. Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

I would like to see an update to monitor paid vs organic campaigns Review collected by and hosted on G2.com.

Recommendations to others considering Onclusive Social:

Definitely ask for a personalized trial, so you can see what kinds of useful data you'll be pulling specifically in your industry. Also, work with a consultant to get your queries optimized to filter noise and get the best results. Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

Getting an industry overview - I've seen how sentiment varies across the queries, which is very useful in assessing overall image. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Onclusive Social?

Un outil de monitoring puissant et simple à utiliser afin de pouvoir observer et analyser toutes les conversations en ligne et sur les réseaux sociaux à propos de notre marque ou de nos concurrents. Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

Il y a énormément de données donc cela peut prendre un certain temps, mais ce temps peut être utilisé pour s'organiser. Review collected by and hosted on G2.com.

Recommendations to others considering Onclusive Social:

Prenez le temps de paramétrer correctement l’outil pour vous assurer un bénéfice maximal et utilisez le service d’assistance si vous avez un problème, il vaut mieux le résoudre directement.= Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

Nous savons maintenant ce que les consommateurs pensent vraiment, donc nous pouvons savoir sur quel marché(s) se concentrer et améliorer notre service client. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Onclusive Social?

A modern and simple configuration for saving time, and an interface easy to read!

It is a powerful monitoring tool for listening to all the conversations online and on social networks about our brand or our competitors. It follows both earned and owned media, and delivers reports and interactive graphics.

Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

Sentiment analysis can be a bit tricky, but it is constantly improving to better use Review collected by and hosted on G2.com.

Recommendations to others considering Onclusive Social:

This is a musthave for SMBs as for multinationals who take seriously the commitment in social and public relations networks. This is necessary for an effective business strategy!

Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

We have a better appreciation of online engagement and real impacts of our content and publications. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
UO
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Onclusive Social?

Simple et facile à utiliser grâce à une plateforme intuitive, il est possible de créer des tableaux de bord et ainsi éviter de faire plusieurs fois les mêmes recherches. Vous allez apprécierez la facilité avec laquelle on peut créer des visuels et des rapports. Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

En fonction du volume des données traitées, le chargement de toutes les données peut prendre un peu de temps. Review collected by and hosted on G2.com.

Recommendations to others considering Onclusive Social:

Prenez le temps de paramétrer correctement l’outil pour vous assurer une meilleure productivité et une meilleure performance. Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

Avant nous pouvions regarder tous nos réseaux sociaux un par un, mais désormais nous sommes capables de les surveiller tous en même temps et au même endroit. Review collected by and hosted on G2.com.