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Onclusive Social Reviews & Product Details - Page 10

Onclusive Social Overview

What is Onclusive Social?

Onclusive Social is a cutting-edge social media intelligence platform that empowers marketing, PR, and communications teams to turn social media data into strategic insights. Our platform helps organizations make data-driven decisions that elevate their communications strategies and deliver measurable results, with unparalleled coverage across all major social networks, including LinkedIn and TikTok. Onclusive Social delivers the comprehensive social intelligence organizations need to drive business success. Our global presence and complete social media view enable teams to deeply understand brand conversations, analyze sentiment in real-time, and develop impactful strategies that set them apart from competitors. Learn more at https://onclusive.com/what-we-do/monitoring/social-listening/

Onclusive Social Details
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Product Description

Onclusive Social is a cutting-edge social media intelligence platform that empowers marketing, PR, and communications teams to turn social media data into strategic insights. Our platform helps organizations make data-driven decisions that elevate their communications strategies and deliver measurable results, with unparalleled coverage across all major social networks, including LinkedIn and TikTok. Onclusive Social delivers the comprehensive social intelligence organizations need to drive business success. Our global presence and complete social media view enable teams to deeply understand brand conversations, analyze sentiment in real-time, and develop impactful strategies that set them apart from competitors. Learn more at https://onclusive.com/what-we-do/monitoring/social-listening/


Seller Details
Year Founded
1998
HQ Location
New York, NY
LinkedIn® Page
www.linkedin.com
170 employees on LinkedIn®
Phone
800-510-3790

Adriahnna C.
AC
Overview Provided by:

Recent Onclusive Social Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Great tool for mid-size and large companies"
- Ease of use and responsive customer support - A lot of features compared to competitors and satisfiying data coverage - Customizable email aler...
Marina F.
MF
Marina F.Mid-Market (51-1000 emp.)
2.0 out of 5
"Not good for PR metrics"
The ease to use platform and the customer support agent
Verified User
I
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Smooth working experience & well accommodated"
Very comprehensive insights & recommendations provided from Digimind team
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211 Onclusive Social Reviews

4.5 out of 5
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211 Onclusive Social Reviews
4.5 out of 5
211 Onclusive Social Reviews
4.5 out of 5

Onclusive Social Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Onclusive SocialQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Laure F.
LF
Senior Community Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Onclusive Social?

I like best the fact that I can create models for reportings and export them easily and the fact that there are a lot of very useful indicators avalaible.

Furthermore, the team is really present and helpful. The first training programm is very interesting. Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

Sometimes, the mentions are slow to load, and I don't know if it's because of Digimind or the SI system here. Review collected by and hosted on G2.com.

Recommendations to others considering Onclusive Social:

Don't forget to check that you have enough requests for your needs. Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

I monitore the social mentions in order to answer customer's requests, I follow the KPIs of our social accounts. Review collected by and hosted on G2.com.

Serenella Sol A.
SA
Homework Club Coordinator
Individual & Family Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Onclusive Social?

It searches the web and social media to provide key information, but more importantly it makes it easy to display data into meaningful content. It is an important tool for any strategic decision we take in our business. Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

The sentiment is good, but when compared to other tools, it needs further development Review collected by and hosted on G2.com.

Recommendations to others considering Onclusive Social:

It's more affordable than other tools in the market. Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

To make a full analysis of our presence in social media and to have the control over our online presence in order to, for example, manage online reputation crisis. Review collected by and hosted on G2.com.

Todd S.
TS
Executive Director
Wireless
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Onclusive Social?

I love Digimind Social's user-friendly features. The platform on Digimind Social is also very visually appealing. The national trade association I work for utilized Digimind Social Media to track our social media efforts, listen to our competitors and track key analytics trends. Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

It takes awhile to get comfortable with certain features of the platform; specifically the feature of compiling competitive dashboard analysis. Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

We are utilizing Digimind Social Media to track our organization's social media growth. I have enjoyed the feature as it allows for a "one-stop shop" to track our entire industry's news and social media. Review collected by and hosted on G2.com.

Jules M.
JM
Technico-commercial itinérant
Information Technology and Services
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Translated Using AI
What do you like best about Onclusive Social?

A simple configuration for time-saving.

An intelligent tool for listening, analyzing, and reporting.

Simple and easy to use thanks to an intuitive platform. You will appreciate the ease with which one can create visuals and reports. Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

The software needs to collect data for a day, but it also allows the team to organize itself. Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

It is a must-have for SMEs as well as multinationals that take engagement in social networks and public relations seriously.

We have a better idea of the audience we are targeting.

We have a better appreciation of online engagement and real impacts of our content and publications. Review collected by and hosted on G2.com.

Mohamed S.
MS
Senior Business Analyst
Information Technology and Services
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Onclusive Social?

The benchmarking capabilities of the tool are endless. Comparing how we perform in a specific segment of our market against competitors, comparing how our customers react to our campaigns on different channels among particular communities are just a few examples… Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

Like other listening tools, if you don’t spend the time, finding actionable information can be a challenge. Recommendations to others considering this product

Great resources on the helpdesk, very helpful for beginners Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

Understand consumer preferences related to specific product lines

Analyze performance of various owned social channels Review collected by and hosted on G2.com.

Johanan S.
JS
Strategy Director
Marketing and Advertising
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Onclusive Social?

The intuitive user experience and ability to slice into the data in different ways in the tool's dashboard. Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

Not much to dislike. Would love more granular control in the query stage for geographic locations. Review collected by and hosted on G2.com.

Recommendations to others considering Onclusive Social:

Take the time to have a conversation with the team about your specific needs, their recommendations are helpful. Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

The flexibility of the different packages / tiers has allowed us to get started a lot quicker and look at different ways of scaling up our Social offering. Review collected by and hosted on G2.com.

Kalvin c.
KC
Business Development Manager
Music
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Onclusive Social?

The interface is extremely user friendly allowing you to quickly navigate through the wealth of data, and making the information pulled from social media accounts such as Twitter, Facebook and all other add-ons simple to analyze. Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

The set-up can seem tiresome inserting all the individual accounts you want to analyze however this is more than worth it to ensure you have a perfect set up and don’t need to keep returning to tweak and edit the topic. Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

We use Digimind social to track online conversation about our brand. It allows us to see all this information from all different social channels in one place rather than having to individually visit these networks Review collected by and hosted on G2.com.

Odile R.
OR
Responsable veille
Information Technology and Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Translated Using AI
What do you like best about Onclusive Social?

Digimind offers numerous quite advanced graphs and allows viewing the results in various forms that are very clear for the end client. The personalized support by the Digimind teams and their responsiveness is also a positive point. Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

Some features like adding tags or tone are not simple enough to use when processing large volumes of data (several clicks required). Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

I use Digimind to conduct recurring monitoring (brand image surveillance of our clients) and to carry out e-reputation audits at a given time. The goal is to know what is being said about a brand or product on the web in order to engage in a customer relationship 2.0. Review collected by and hosted on G2.com.

Verified User in Hospitality
CH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Onclusive Social?

Con Digimind Social Analytics è semplice analizzare simultaneamente un numero illimitato di account social. Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

L’analisi del sentiment può essere un po’ complicata, ma è costantemente in fase di sviluppo e gli eventuali problemi spariscono rapidamente. Review collected by and hosted on G2.com.

Recommendations to others considering Onclusive Social:

Necessario per un’efficace strategia di business. Investire nella fase di set-up per ricavare il massimo beneficio. Approfitta del servizio di help desk se riscontri un problema, è meglio risolverlo all’inizio

Un’interfaccia agile e moderna, rispetto ad altri tool che ho utilizzato. Assolutamente da avere per ogni business, grande o piccolo, che prende in considerazione le attività di PR e social media engagement.

É semplice produrre una reportistica. Ti darà degli utili insights sulla tua performance sui social media, su come le persone reagiscono ai tuoi post, contenuti e prodotti. Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

A volte, il monitoraggio delle pagine Facebook è meno efficace rispetto a quello degli altri canali.

A volte ha bisogno di un maggior tempo di caricamento se ci sono tanti dati. Review collected by and hosted on G2.com.

Hervé L.
HL
Responsable des achats et du marketing
Consumer Goods
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Onclusive Social?

Easy to analyze and benchmark an unlimited number of social accounts simultaneously with Digimind Social Analytics.

Automatic distribution of results in reports with the company logos to different departments of your company.

I like the modern interface, which is easy to read Review collected by and hosted on G2.com.

What do you dislike about Onclusive Social?

Monitoring of Facebook pages is sometimes less effective than other channels

It can take a longer time than usual if there is a lot of data Review collected by and hosted on G2.com.

Recommendations to others considering Onclusive Social:

My favourite tool to save time on social media analytics and reporting Review collected by and hosted on G2.com.

What problems is Onclusive Social solving and how is that benefiting you?

We have a better idea of our target audience and we are now able to respond quickly and with more efficiency to negative commets or questions.

Review collected by and hosted on G2.com.