HH
Hobert H.
Senior Content Writer
Mid-Market (51-1000 emp.)
"Straightforward Setup with High-Quality Video & Audio for Professional Meetings"
5/5
What do you like best about ON24?

The initial setup is simple, simplifying scheduling and joining meetings with an easy account creation process, allowing users to get started quickly. I love the high-quality video and audio, it makes meetings much more natural and engaging, helping to reduce misunderstandings-almost like being in the same room. Review collected by and hosted on G2.com.

What do you dislike about ON24?

Overall, it works well and has very few issues. I don’t really have anything negative to say about it; it delivers the atmosphere and sense of pressure you’d expect in a professional conference room. Review collected by and hosted on G2.com.

Lakshmi K.
LK
Lakshmi K.
"Seamless Salesforce Integration with High Learning Curve"
5/5
What do you like best about ON24?

I like how ON24 seamlessly integrates with Salesforce to provide deep engagement analytics across our global divisions and various regional webinar campaigns. It automatically sends our best, most interested leads to the team, which helps sales close deals faster. The automated process really highlights the best leads and speeds things up considerably. Review collected by and hosted on G2.com.

What do you dislike about ON24?

I find the pricing of ON24 to be high. Additionally, the interface can be quite complex for new users. The backend takes some time to learn, which adds a layer of complexity that requires initial training, especially for advanced console customization and Salesforce integration. Review collected by and hosted on G2.com.

SS
Steve S.
Salesforce Team Lead
Mid-Market (51-1000 emp.)
"Robust Security, Smooth UX, and Effortless Video Conferencing Setup"
5/5
What do you like best about ON24?

I really like its robust security features and the smooth user experience it provides. It lets me customize video calls to fit our needs and makes setting up video conferences incredibly easy. The video quality and overall feature set are excellent, and I especially appreciate how simple it is to create a new meeting room whenever I need one. Review collected by and hosted on G2.com.

What do you dislike about ON24?

I wish this platform had a dedicated whiteboard button, because screen sharing can sometimes cause delays in transmission. Also, when the group is larger, the connection quality occasionally drops, which can make the session less smooth. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Easy to Use, Perfect for Webinars"
4/5
What do you like best about ON24?

I like that ON24 is easy to use. It's very easy to create the webinar and copy it, which is the main reason why I prefer it. I also value the confirmation and registration emails, and I use tools within the console like certificates and reports, which are very comprehensive at the end of each webinar. Review collected by and hosted on G2.com.

What do you dislike about ON24?

I think there are still many things I can't do with the unpaid version, for example, I can't transcribe videos, and it's difficult to download videos because it takes a long time. I would like those two things to be improved. Review collected by and hosted on G2.com.

CI
Christian I.
Support Advisor
Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Intuitive, Reliable Call Quality and Seamless Connections"
4.5/5
What do you like best about ON24?

What immediately impressed me was its ease of use: the interface is intuitive and requires minimal training to get started. I appreciate the excellent call quality and connection, and finding objects is effortless. I also greatly appreciate how easily it connects people, making communication personal and meaningful. Review collected by and hosted on G2.com.

What do you dislike about ON24?

It’s been perfect for us—everything works flawlessly, from the ease of implementation to the integration. We haven’t run into any issues or problems so far. And whenever we’ve needed help, customer support has consistently been attentive and helpful. Review collected by and hosted on G2.com.

AL
Auriville L.
Software Developer
Mid-Market (51-1000 emp.)
"It facilitates the identification of trends and the prioritization of actions"
5/5
What do you like best about ON24?

I really appreciate the audio and video quality during video calls. I also like how easy it is to share my screen, view all participants, and control who has access to the microphone or camera. It’s especially helpful for keeping communication clear within teams, which makes day-to-day collaboration more efficient and less overwhelming. Review collected by and hosted on G2.com.

What do you dislike about ON24?

I have nothing negative to say. Its performance is incredible, and it adapts perfectly to our needs. The real-time notifications and the ease of sharing files have noticeably improved our productivity, helping keep the team coordinated, aligned, and engaged. Review collected by and hosted on G2.com.

GM
Gianluca M.
Head of International Marketing
"Effortless Webinar Management with Room for UX Improvement"
4/5
What do you like best about ON24?

I really appreciate ON24's ease of creating registration and lobby pages, which means I can create and launch webinars within hours. The product's strong integration with our CRM is another big plus. It also helps us with the synchronization of attendants and registrars to our CRM. Review collected by and hosted on G2.com.

What do you dislike about ON24?

The UX for speakers/producers is very difficult. Review collected by and hosted on G2.com.

PR
Pascal R.
Customer Service Representative
Mid-Market (51-1000 emp.)
"Crystal-Clear Audio and Seamless Meetings"
5/5
What do you like best about ON24?

I appreciate its crystal-clear audio quality, it really helps meetings feel more fluid. It offers excellent video and audio quality, and its intuitive interface makes scheduling easy. It provides meeting solutions tailored to our needs and offers a simple way yo connect via video. Review collected by and hosted on G2.com.

What do you dislike about ON24?

While there are certain areas that could use improvement, particularly in addressing occasional connectivity issues, the overall experience is positive. It enables more engaging and productive conversations. Review collected by and hosted on G2.com.

SR
Suzanne R.
Group Head of Marketing
Mid-Market (51-1000 emp.)
"Simu-Live Feature Sets This Platform Apart"
4/5
What do you like best about ON24?

The simulated live function is brilliant, as well as the option to go from simu-live to live questions. These are both functions that I have not seen done so well by any other platform and give us the freedom to choose live or pre-record parts of the webinar to avoid issues on the day/ Review collected by and hosted on G2.com.

What do you dislike about ON24?

It takes a little getting used to in the set up, but the support is good and once you have done a few, it's second nature. There are just more clicks/sections to edit than I'm used to on other platforms. Review collected by and hosted on G2.com.

SM
Stana M.
Mid-Market (51-1000 emp.)
"Very Easy to Use and Backend-Friendly"
5/5
What do you like best about ON24?

It is very easy to use, client and backend friendly Review collected by and hosted on G2.com.

What do you dislike about ON24?

Registration is very generic. It really doesn’t collect data. Review collected by and hosted on G2.com.