KC
Katie C.
Managing Director, Events and Experiences
Mid-Market (51-1000 emp.)
"Great platform and UX"
4.5/5
What do you like best about ON24?

Loads of customization features, particularly to enhance the audience experience. The platform is very polished and the result is an elevated video call/webinair. Review collected by and hosted on G2.com.

What do you dislike about ON24?

Sharp learning curve for production and audience attendees Review collected by and hosted on G2.com.

SL
Sumner L.
Visual Marketing
Small-Business (50 or fewer emp.)
"Everything is fluid, intuitive and just works"
5/5
What do you like best about ON24?

On24 is reliable, easy to use, and a pleasure to work with. Highly recommended if you're looking for a robust and easy-to-use webinar solution. ON24 is very easy to use and has exceeded our expectations. Review collected by and hosted on G2.com.

What do you dislike about ON24?

I had a few issues, but the support was extremely helpful and friendly. I'm also very impressed with the price compared to other platforms. Review collected by and hosted on G2.com.

CB
Chris B.
Digital and Marketing Operations Manager
Small-Business (50 or fewer emp.)
"A Great Webinar Platform for our Company"
5/5
What do you like best about ON24?

ON24 is an easy to setup system, which allows us to integrate into our Marketing automation system with ease. The support team are always on hand to offer help, even in short time notice ahead of a live event/webinar. Review collected by and hosted on G2.com.

What do you dislike about ON24?

Some elements within the ON24 console are over complicated, but the majority are easy to use and self explanatory. Review collected by and hosted on G2.com.

GV
Giuseppe Vitorio V.
Global Advisor II, Webinar Support
Enterprise (> 1000 emp.)
"It's pretty straightforward"
4.5/5
What do you like best about ON24?

The UI is easy to handle for any level user. Setting it up and on-the-day usage is a breeze. Their customer support team is also easy to reach. Review collected by and hosted on G2.com.

What do you dislike about ON24?

Sometimes their interface changes all of a sudden. And it looks cleaner, better, but a heads-up would be nice. Review collected by and hosted on G2.com.

Verified User in Computer Software
IC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Large, Robut Tool, slightly dated, Lots of Add-on charges"
3/5
What do you like best about ON24?

The stability and quality of the streaming video Review collected by and hosted on G2.com.

What do you dislike about ON24?

They've built their solution, at least the package we had with a lot of add on charges. They told us we needed multiple workspaces at a lot of additional cost, but we didn't really. They separate forums (engaging events) from webinars. Ideally this should be all one seamless platform with the ability to pivot and adapt on the fly. I also think that in most cases, the windows layout of the user experience looks extremely messy and cluttered unless you can do some very high quality design. Most users are expecting a more streamlined UX in their day to day meeting/event tools. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Review On24"
5/5
What do you like best about ON24?

ON24 provides a complete webinar experience to keep our audience engaged while providing an extremely easy to use format that is simple for both the attendees and presenters to use. I love the ability to change the appearance to our fit our business, add resources to an event in several formats, customize polls/surveys. The automated email reminders are extremely useful, freeing up my valuable time before the event so I can be fully prepared to present.

The resources available to me from ON24, to guide you through any kind of event are plentiful, easy to understand and a great way to host events in ways we hadn’t originally planned. We love the On-Demand option! They offer great support team, and they are quick to resolve issues. Review collected by and hosted on G2.com.

What do you dislike about ON24?

I wish our PowerPoint slides could have animation within an On24 event. I'd also like to have a pointer feature or the ability to draw on the presentation slides while presenting. Review collected by and hosted on G2.com.

John Paul O.
JO
John Paul O.
Advisor II, Transaction Processing
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Easy, convenient, and innovative way of doing Webinar."
5/5
What do you like best about ON24?

How it always evolves through modern times needs like AI enhancements. Review collected by and hosted on G2.com.

What do you dislike about ON24?

It has back-end design limitations such as Font Options and alignment of consoles. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Powerful platform for webinar content"
4/5
What do you like best about ON24?

Using ON24 streamlines and simplifies the process of hosting webinars, but the subscription our team has also allows us to automatically create additional AI-generated content to use in the promotion of our content, including engaging nurture pages and written content that can easily be repurposed across multiple channels. Review collected by and hosted on G2.com.

What do you dislike about ON24?

From a development standpoint, a lot of what I've used in ON24 is pretty out-of-the-box, without a lot of room for much customization. I would like to be able to get more creative with the nurture pages specifically, or even host them on our website rather than as a subdomain to have more control over the presentation. Review collected by and hosted on G2.com.

AG
autumn g.
Global Digital Marketing Manager
Mid-Market (51-1000 emp.)
"ON24 is the best platform out there."
5/5
What do you like best about ON24?

ON24 is the best webinar platform out there. There are lots of things to like about it... when you have a live or sim2live webinar, it automatically converts to on-demand... your links don't change. All of the options to make the webinars interactive. It's fairly easy to set up webinars. The customer support is great. Integrates with HubSpot. Review collected by and hosted on G2.com.

What do you dislike about ON24?

The feedback i've received is people don't like you can't have the speaker's face on screen on sim2live and on-demand. They also don't like you have to call in to record... they'd rather use their computer. Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate
UC
Verified User in Commercial Real Estate
Mid-Market (51-1000 emp.)
"Take your webinars to the next level..."
4/5
What do you like best about ON24?

The number one thing is stability—we had many issues with Zoom cutting out during presentations (which also ruined the recording). On24 has never once cut out - it's a clear feed that you can trust.

Bells and whistles - ton of engagement options to increase visibility into who is most interested in your product(s). Review collected by and hosted on G2.com.

What do you dislike about ON24?

Difficult to get a grasp of, it took me a couple months. Once you get the hang of it, it's smooth sailing. Review collected by and hosted on G2.com.