ON24

By ON24

4.3 out of 5 stars

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ON24 Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

ON24 Media

ON24 Demo - GE Healthcare driving healthcare excellence
By providing ON24 digital experiences, GE was able to expand its clinician network, educate healthcare professionals about products and medical content, all while boosting sales.
ON24 Demo - ZoomInfo's masterclass in business results
ZoomInfo’s digital event program on the ON24 platform delivered the kind of results marketers dream of, outperforming benchmarks with a stellar 65% MQL rate and ultimately securing 10 closed won deals.
ON24 Demo - UCB elevating HCP engagement
With a 50%+ attendee conversion rate, UCB, is truly setting the bar for digital engagement. UCB provided seamless registration for attendees and routed the data insights collected straight to their sales team with the integration of ON24 and their CRM.
ON24 Demo - ON24 Analytics Dashboard
A real-time, dynamic dashboard allows you to understand the overall performance of your campaigns and programs across ON24 products including ON24 Webcast Elite, ON24 Engagement Hub and ON24 Target.
ON24 Demo - UnitedHealthcare prescribing efficiency
UnitedHealthcare utilized ON24 digital experiences and an always-on content hub to cut time spent on events in half and were able to achieve an 80% cost savings compared to previous years, all while increasing engagement and driving more members than ever before.
ON24 Demo - TCS innovation for manufacturing
The Tata Consultancy Services “AI Generated Content – Innovation for Manufacturing” set a new record for registration and participation. The event was held across 30 different countries with positive feedback from prospects and customers.
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ON24 Reviews (1,218)

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Reviews

ON24 Reviews (1,218)

View 3 Video Reviews
4.3
1,218 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the platform for its ease of use and high-quality audio and video, which enhance the overall experience during webinars and meetings. The intuitive interface and robust engagement features facilitate seamless communication and collaboration, making it a preferred choice for many organizations. However, some users note occasional connectivity issues that can impact performance during larger events.

Pros & Cons

Generated from real user reviews
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OE
Customer Service Support
Mid-Market (51-1000 emp.)
"Clear, All-in-One Control Panel That Optimizes Sessions"
What do you like best about ON24?

The control panel is very clear and has a great user interface. It lets me set quick response times, and I really like how much it has optimized my sessions. Having everything organized on a single page makes it easy to stay on top of things, and I can manage my interaction meetings quickly. Review collected by and hosted on G2.com.

What do you dislike about ON24?

I’d love to see improvements like better screen sharing and more control over the page’s branding. I’d also appreciate having more customization options for some of the existing features, so they can be tailored more closely to what I need. Review collected by and hosted on G2.com.

CS
Project Manager
Mid-Market (51-1000 emp.)
"Intuitive Engagement Tools and Reliable Performance for Large Virtual Events"
What do you like best about ON24?

I like the engagement tools because they’re intuitive and easy to use, which helps our attendees actively participate rather than simply disengage. I also appreciate how smooth and reliable the platform is, even with large audiences. We’ve hosted several virtual events without major technical issues or a complicated setup, and that consistency makes a big difference. Review collected by and hosted on G2.com.

What do you dislike about ON24?

I have nothing negative to say; it has been ideal for bringing together large groups of people in a dynamic way, whether for presentations, roundtables, or debate sessions. It also lets us manage large audiences without losing interactivity, so the experience still feels engaging and participatory. Review collected by and hosted on G2.com.

GS
Software Engineer
Mid-Market (51-1000 emp.)
"Reliable Collaboration Tools with Excellent Call Quality and Strong Privacy"
What do you like best about ON24?

I love the depth of these collaboration tools; they make it easy for both parties to interact. The video and audio quality are high, and I can participate in any conference without issues. Overall, they create a pleasant collaborative experience and feel reliable when it comes to privacy. The software also offers a wide range of features, which makes it even more useful. Review collected by and hosted on G2.com.

What do you dislike about ON24?

I haven’t had any major issues with this software. It’s very easy to use for meetings, works smoothly, and the call quality has been excellent. Review collected by and hosted on G2.com.

WS
Data Engineer
Mid-Market (51-1000 emp.)
"Intuitive, Seamless Software That Feels Like a True Business Partner"
What do you like best about ON24?

My experience has been truly amazing. I find it very intuitive and easy to use, and it has greatly simplified the way I interact with it. Overall, it delivers a seamless, comprehensive experience. I also appreciate that it feels like a business partner, providing the essential support I need to communicate with people and manage advertising effectively. Review collected by and hosted on G2.com.

What do you dislike about ON24?

Honestly, I’m very satisfied with our organization’s performance since we started using this software. We’ve received quite a bit of praise for improving access to customer service, and at the same time it has helped optimize the results in our workflow. Review collected by and hosted on G2.com.

Loriann F.
LF
Director of Communications
Mid-Market (51-1000 emp.)
"Customization Shines, But Costs Dull the Experience"
What do you like best about ON24?

I like the customization of the platform. The ability to add widgets is great, and I find the integrated sales features to be nice. Review collected by and hosted on G2.com.

What do you dislike about ON24?

Their contract negotiations are terrible, and the customer service is lackluster. Everything is an upcharge. The back end is confusing, and we've had presenters refuse to use the platform because it's too hard for them to get into. They delete archives after a short period of time, and anything you want to get from them is always another charge. If you go over your session by just a few minutes, they charge you several hundred dollars. The initial setup was a little complicated. I've been using the platform for four years and still have a heard time finding things. Review collected by and hosted on G2.com.

HI
Program Development
Mid-Market (51-1000 emp.)
"Easy to Use, Secure, and the Automatic Task List Is a Huge Time-Saver"
What do you like best about ON24?

I like how easy it is to use. I don’t need to install anything, and I can easily access it through the browser without interruptions. So far, the best feature for me is the automatic task list: it identifies the key points and processes discussed in meetings, which makes note-taking quicker and easier. That’s a huge advantage for me. Review collected by and hosted on G2.com.

What do you dislike about ON24?

Overall, my experience has been excellent—fast and smooth. It’s official website software, and the security is quite good, which I really value for my day-to-day work. I haven’t run into any issues or problems so far, and I honestly have nothing negative to say. Review collected by and hosted on G2.com.

LL
Senior Web Developer
Mid-Market (51-1000 emp.)
"Intuitive Setup, Seamless Integration, and Excellent Call Quality"
What do you like best about ON24?

What immediately impressed me was how easy it is to use. The interface is intuitive and requires virtually no training to get started. Setup was straightforward, and integration with our existing systems was seamless. On top of that, the call quality and connection are excellent, and finding objects takes minimal effort. Review collected by and hosted on G2.com.

What do you dislike about ON24?

It's perfect, from ease of implementation to ease of integration, everything works flawlessly. I have nothing negative to say, I love its ability to provide instant, real-time connectivity, allowing me to maintain seamless professional communication. Review collected by and hosted on G2.com.

HG
Promotions Manager
Small-Business (50 or fewer emp.)
"Revolutionary, Secure Document Storage That Streamlines Global Collaboration"
What do you like best about ON24?

I appreciate how revolutionary this document storage system feels, since it reduces stress and gives me greater control. I also value its international reach and strong data protection features, which help ensure secure, reliable communication on a global scale. Review collected by and hosted on G2.com.

What do you dislike about ON24?

I have no complaints or issues to mention. The initial setup was quite simple, allowing for the centralization of connections from multiple participants in an intuitive and user-friendly way. All of this helps us to be more efficient in our workflow. Review collected by and hosted on G2.com.

TF
Digital Marketing Specialist
Mid-Market (51-1000 emp.)
"Easy to Use with Excellent UI and Superb Video Quality"
What do you like best about ON24?

I love how easy it is to use and the overall product quality. The platform has an excellent user interface, and the search function makes it simple to find learning content. Overall, it’s an excellent product with superb video quality. Video calls are straightforward, and messaging is just as easy. Review collected by and hosted on G2.com.

What do you dislike about ON24?

I’d like the option to increase the user limit, and the video customization tools currently feel a bit limited. The library content concept also needs improvement, since the examples provided come across as very basic and not especially helpful. Review collected by and hosted on G2.com.

HH
Senior Content Writer
Mid-Market (51-1000 emp.)
"Straightforward Setup with High-Quality Video & Audio for Professional Meetings"
What do you like best about ON24?

The initial setup is simple, simplifying scheduling and joining meetings with an easy account creation process, allowing users to get started quickly. I love the high-quality video and audio, it makes meetings much more natural and engaging, helping to reduce misunderstandings-almost like being in the same room. Review collected by and hosted on G2.com.

What do you dislike about ON24?

Overall, it works well and has very few issues. I don’t really have anything negative to say about it; it delivers the atmosphere and sense of pressure you’d expect in a professional conference room. Review collected by and hosted on G2.com.

Questions about ON24? Ask real users or explore answers from the community

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srojan s.
SS
srojan s
Last activity over 5 years ago

is there a way i can download the webinar ?

GU
Guest User

What is ON24 used for?

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

14 months

Average Discount

10%

Perceived Cost

$$$$$

How much does ON24 cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 12 purchases.

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ON24 Features
Branding
Role-based Access
Recording
Registration
Attendee Live Chat
Polls and Surveys
Event Analytics
Attendee Reports
Social Media Integration
Software Integrations
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ON24