Olapic Reviews & Product Details

We now have a library of user generated content that we can use alongside our own images. Easy to use interface after the recent update and streamlined rights collection. Robust tagging and search features. Image recognition capabilities are cool. Fast and helpful technical support. Review collected by and hosted on G2.com.

The platform is at the mercy of Instagram APIs. If a feature gets cut off by Instagram (such as the ability to collect photos from a location tag) then you become unable to collect certain photos that you could before. It's quite expensive to licence, so probably wouldn't be suitable for smaller businesses. Review collected by and hosted on G2.com.

Olapic is a great way to collect UGC photos. Review collected by and hosted on G2.com.

It can't integrate with facebook and we had to take it off our mobile site, but they did work with our dev team to help speed back up the widgets. Review collected by and hosted on G2.com.

Olapic is great as it works like an alternative image bank. It also makes searching for relevant images really easy. Review collected by and hosted on G2.com.

There can be issues when Instagram make changes, but Olapic normally finds an alternative solution fairly quickly. Review collected by and hosted on G2.com.

Olapic used to be great. It was the first user generated content aggregation platform I ever used. It was efficient, had great customer service and really seemed to be on the cutting edge of technology. The curation process, prior to Instagram's API changes and GDPR issues, used to be painless. The media library used to be organized well and was easy to navigate. Review collected by and hosted on G2.com.

Since Instagram's API changes, GDPR and what seems like some internal changes at the company, Olapic has done a 180 in ease of use, efficiency and customer service. It takes weeks to get answers, things change on the platform and users are not told about it until after with a quick email. The process of asking for rights to UGC is now archaic and way behind other tools in the same class. Beyond this, there needs to be more elevated levels of access to the platform for varying types of users (think Facebook: admin, editor, moderator, etc.) Review collected by and hosted on G2.com.

ability to connect with out most loyal customers and get USG content up and organized Review collected by and hosted on G2.com.

platforms can somethign me be buggy, cant upload from facebook due to privacy policy which is annoying Review collected by and hosted on G2.com.

I love the analytics tab for Olapic. The amount of information you are able to pull from this is astonishing and really insightful. We were able to figure out what products we needed to market better and which ones we needed to push on social. The dashboard was quick and easy to use and all very self explanatory. Review collected by and hosted on G2.com.

I found it hard to figure out which pictures I needed to follow up on for the rights approval. Some of the people did approve to have us use their content but they just didn't type in the rights message the correct way. Maybe if there was a way to filter by the ones that are awaiting approval and then also pull in the comments so you can see if there are any responses. Review collected by and hosted on G2.com.

what I like most about olapic is how organized it makes getting information on social media Review collected by and hosted on G2.com.

what I dislike most about olapic is the price tag. its very pricey especially for a small company or business Review collected by and hosted on G2.com.

That it's real content and can be tagged directly to products. We have seen a great ROI on product pages that have the user generated content tagged. People like seeing the UGC. Review collected by and hosted on G2.com.

It doesn't pull content from Facebook, which is because of privacy settings. However, it would be nice to have it pull from there, because many users upload only on Facebook. Review collected by and hosted on G2.com.

Relationship with the account manager for our brand is solid. She is always willing to help and provide the right documentation or is ready to help us with our questions/concerns. New dashboard is easy to work in. Concept for driving revenue through UGC is on trend for our landscape. Review collected by and hosted on G2.com.

Moderation process takes a bit of time and the streams are a little buggy. I find that some content/imagery that I would like to show on the gallery won't pull through due to "off-brand" guidelines that were previously established but turnaround time is not always the quickest. Review collected by and hosted on G2.com.

The company is a great concept and they are always adding new features and services Review collected by and hosted on G2.com.

Some account managers are a little prone to up-selling before maximizing on current purchases/solutions. The solution is fairly buggy and inconsistent, but it is a really new technology so I give them the benefit of the doubt here. Review collected by and hosted on G2.com.