--- title: Okta Reviews meta\_title: 'Okta Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1366 reviews by the users' company size, role or industry to find out how Okta works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 1366 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Identity Management url: https://www.g2.com/categories/identity-management ---

### Okta Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Okta's **ease of use** remarkable, streamlining access and enhancing security across multiple sites. [(207 mentions)](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1338340&qs=pros-and-cons#reviews)

Users value the **flexible dual factor authentication** of Okta, enhancing security while simplifying access across multiple platforms. [(158 mentions)](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1338348&qs=pros-and-cons#reviews)

Users value Okta's **single sign-on security** that simplifies access, enhances security, and boosts overall productivity. [(153 mentions)](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1337946&qs=pros-and-cons#reviews)

Users benefit from **streamlined access** with Okta's Single Sign-On, simplifying login processes and enhancing security effortlessly. [(143 mentions)](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1337741&qs=pros-and-cons#reviews)

Users love Okta for its **easy access** , streamlining login processes and enhancing productivity with a single sign-on feature. [(140 mentions)](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1336874&qs=pros-and-cons#reviews)

Users report **authentication issues** with Okta, leading to frustrating delays and access problems across multiple applications. [(77 mentions)](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1336683&qs=pros-and-cons#reviews)

Users find the **login issues** with Okta frustrating, as it can be slow and tedious, impacting accessibility. [(64 mentions)](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1337332&qs=pros-and-cons#reviews)

Users find Okta's pricing to be **high and lacking transparency** , making it challenging for smaller organizations to manage costs. [(46 mentions)](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1337858&qs=pros-and-cons#reviews)

Users find the **setup process complex** , especially when managing policies and troubleshooting access issues. [(44 mentions)](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1338936&qs=pros-and-cons#reviews)

Users find the **frequent authentication prompts** disruptive, especially when logged in on the same device. [(39 mentions)](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1337897&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Okta

##### 1. Ease of Use

Users find Okta's **ease of use** remarkable, streamlining access and enhancing security across multiple sites.
[
See 207 mentions
](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1338340&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Deboye O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deboye O.")
DO

Deboye O.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless User Management with Okta"

What do you like about Okta?

I like using Okta for Single Sign-On because it solves the issue of multiple logins for several platforms. I appreciate the ability to set up new user

 ![Henrik P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Henrik P.")
HP

Henrik P.

Enterprise (\> 1000 emp.)

4.5/5

"All-in-One Convenience with a Super Handy Chrome Extension"

What do you like about Okta?

Everything I need is gathered in one convenient place, which I really appreciate. The Chrome extension is especially useful, as it allows me to quickl

##### 2. Security

Users value the **flexible dual factor authentication** of Okta, enhancing security while simplifying access across multiple platforms.
[
See 158 mentions
](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1338348&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Efficient SSO with Challenging Setup"

What do you like about Okta?

I appreciate Okta for its ease of use. It's much easier to sign in using a secure tool rather than having to create multiple sign-ons for each tool I

 ![Deboye O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deboye O.")
DO

Deboye O.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless User Management with Okta"

What do you like about Okta?

I like using Okta for Single Sign-On because it solves the issue of multiple logins for several platforms. I appreciate the ability to set up new user

##### 3. Authentication Security

Users value Okta's **single sign-on security** that simplifies access, enhances security, and boosts overall productivity.
[
See 153 mentions
](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1337946&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Efficient SSO with Challenging Setup"

What do you like about Okta?

I appreciate Okta for its ease of use. It's much easier to sign in using a secure tool rather than having to create multiple sign-ons for each tool I

 ![Deboye O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deboye O.")
DO

Deboye O.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless User Management with Okta"

What do you like about Okta?

I like using Okta for Single Sign-On because it solves the issue of multiple logins for several platforms. I appreciate the ability to set up new user

##### 4. Single Sign-On

Users benefit from **streamlined access** with Okta's Single Sign-On, simplifying login processes and enhancing security effortlessly.
[
See 143 mentions
](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1337741&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Deboye O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deboye O.")
DO

Deboye O.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless User Management with Okta"

What do you like about Okta?

I like using Okta for Single Sign-On because it solves the issue of multiple logins for several platforms. I appreciate the ability to set up new user

 ![Sunny B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunny B.")
SB

Sunny B.

Mid-Market (51-1000 emp.)

4.5/5

"Single Sign-On Makes Access Fast, Secure, and Effortless"

What do you like about Okta?

Single sign-on reduces the need to remember multiple passwords, speeds up access to systems, and improves security through consistent authentication c

##### 5. Easy Access

Users love Okta for its **easy access** , streamlining login processes and enhancing productivity with a single sign-on feature.
[
See 140 mentions
](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1336874&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Deboye O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deboye O.")
DO

Deboye O.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless User Management with Okta"

What do you like about Okta?

I like using Okta for Single Sign-On because it solves the issue of multiple logins for several platforms. I appreciate the ability to set up new user

 ![Henrik P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Henrik P.")
HP

Henrik P.

Enterprise (\> 1000 emp.)

4.5/5

"All-in-One Convenience with a Super Handy Chrome Extension"

What do you like about Okta?

Everything I need is gathered in one convenient place, which I really appreciate. The Chrome extension is especially useful, as it allows me to quickl

### 5 Cons or Disadvantages of Okta

##### 1. Authentication Issues

Users report **authentication issues** with Okta, leading to frustrating delays and access problems across multiple applications.
[
See 77 mentions
](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1336683&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Efficient SSO with Challenging Setup"

What do you dislike about Okta?

It's a bit annoying having to sign on like that every time. If it could keep you logged into trusted tools, that'd be great. Also, the initial setup w

 ![Sunny B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunny B.")
SB

Sunny B.

Mid-Market (51-1000 emp.)

4.5/5

"Single Sign-On Makes Access Fast, Secure, and Effortless"

What do you dislike about Okta?

If there’s an outage, MFA delay, or sync issue, access to multiple applications is affected at once, which can temporarily block work. The setup and t

##### 2. Login Issues

Users find the **login issues** with Okta frustrating, as it can be slow and tedious, impacting accessibility.
[
See 64 mentions
](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1337332&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Efficient SSO with Challenging Setup"

What do you dislike about Okta?

It's a bit annoying having to sign on like that every time. If it could keep you logged into trusted tools, that'd be great. Also, the initial setup w

 ![Nabin K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nabin K.")
NK

Nabin K.

Mid-Market (51-1000 emp.)

4.5/5

"Secure, Easy Access Across PC and Mobile with Okta"

What do you dislike about Okta?

Setting up SSO and MFA for the first time can be very tricky, and the same interface needs to be verified multiple times. Also, sometimes an authentic

##### 3. Expensive

Users find Okta's pricing to be **high and lacking transparency** , making it challenging for smaller organizations to manage costs.
[
See 46 mentions
](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1337858&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Sanket K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanket K.")
SK

Sanket K.

Small-Business (50 or fewer emp.)

5.0/5

"Strong SSO and Robust MFA for a More Secure Environment"

What do you dislike about Okta?

The high costs have affected our organization’s use of OKTA. In addition, the initial configuration is quite complex and takes significant effort to s

SS

Sanjeev S.

Small-Business (50 or fewer emp.)

4.0/5

"Robust Security, Seamless Integration"

What do you dislike about Okta?

Initial setup can be a bit complex, especially for advanced policies, and pricing becomes expensive when multiple features or add-ons are required. Re

##### 4. Complex Setup

Users find the **setup process complex** , especially when managing policies and troubleshooting access issues.
[
See 44 mentions
](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1338936&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Sunny B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunny B.")
SB

Sunny B.

Mid-Market (51-1000 emp.)

4.5/5

"Single Sign-On Makes Access Fast, Secure, and Effortless"

What do you dislike about Okta?

If there’s an outage, MFA delay, or sync issue, access to multiple applications is affected at once, which can temporarily block work. The setup and t

 ![Sanket K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanket K.")
SK

Sanket K.

Small-Business (50 or fewer emp.)

5.0/5

"Strong SSO and Robust MFA for a More Secure Environment"

What do you dislike about Okta?

The high costs have affected our organization’s use of OKTA. In addition, the initial configuration is quite complex and takes significant effort to s

##### 5. Frequent Authentication

Users find the **frequent authentication prompts** disruptive, especially when logged in on the same device.
[
See 39 mentions
](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1337897&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Efficient SSO with Challenging Setup"

What do you dislike about Okta?

It's a bit annoying having to sign on like that every time. If it could keep you logged into trusted tools, that'd be great. Also, the initial setup w

 ![Nabin K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nabin K.")
NK

Nabin K.

Mid-Market (51-1000 emp.)

4.5/5

"Secure, Easy Access Across PC and Mobile with Okta"

What do you dislike about Okta?

Setting up SSO and MFA for the first time can be very tricky, and the same interface needs to be verified multiple times. Also, sometimes an authentic

 ![Sara M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sara M.")
SM

Sara M.

Demand Writer

Mid-Market (51-1000 emp.)

4/7/2026

"Super Simple and Effective for Password Management"

5/5

What do you like best about Okta?

What I love about Okta is that it’s super easy to use. The mobile app is very user-friendly and simple to set up, especially on the phone. You need to download it, and once it’s on your phone, in seconds you have your key to log in every day with your passwords and work credentials. It takes much less time to load the work tools to start the workday than if we had to manually type each password. Review collected by and hosted on G2.com.

What do you dislike about Okta?

My experience so far has been wonderful, I don't have any complaints or have found any downsides to this app. Review collected by and hosted on G2.com.

What problems is Okta solving and how is that benefiting you?

Okta helps me easily manage different passwords, unlocking all my work tools with just one. The app is simple to set up and use, allowing me to have everything ready in less than a minute to start my workday. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

NL

Nikhil L.

Specialist, Creative Design

Mid-Market (51-1000 emp.)

6/20/2026

"Reducing Friction in User Access Management"

4.5/5

What do you like best about Okta?

The best thing about Okta is its easy to use Single Sign-On (SSO) and strong security. It simplifies access to multiple applications while making user management much more efficient. Review collected by and hosted on G2.com.

What do you dislike about Okta?

The setup process can be a little complicated at first, and some advanced configurations require technical knowledge. Apart from that, the platform works well. Review collected by and hosted on G2.com.

What problems is Okta solving and how is that benefiting you?

Okta solves user access and authentication challenges by providing secure Single Sign-On (SSO) and Multi-Factor Authentication (MFA). Its intuitive UI, strong integrations, and reliable performance make it easy to manage access across applications. This improves security, reduces password-related issues, saves time, and helps teams work more efficiently. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: G2 invite

 ![Moran Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Moran Z.")
MZ

Moran Z.

Finance Operations Manager

Mid-Market (51-1000 emp.)

5/7/2026

"Robust, Reliable SSO with Endless Okta Integrations"

5/5

What do you like best about Okta?

Okta is very robust and includes endless integrations. Any tool today that respects itself supports SSO connectivity with Okta. It allows a lot of connections, management of users and access, the UI is easy and it's extremely reliable. Review collected by and hosted on G2.com.

What do you dislike about Okta?

As an admin of several tools (but not a full admin of Okta) - I sometimes require the help of a full admin (usually someone from IT) to support the more complex integrations or errors. You have to be extremely technical to be able to administrate Okta. Review collected by and hosted on G2.com.

What problems is Okta solving and how is that benefiting you?

It helps secure employees’ connections to the tools they use, giving us strong control and a high level of security. It’s also useful for anything involving more complex permissions, automations, and user provisioning. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Gabriele V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabriele V.")
GV

Gabriele V.

Marketplaces Implementation Lead | e-commerce API Integration | Custom Tools Design &amp; Automation

Computer Software

Mid-Market (51-1000 emp.)

3/27/2026

"Easy Setup and Powerful No-Code Onboarding Automation"

4.5/5

What do you like best about Okta?

Simple to set=up and configure, it works really well when you want to standardise onboarding especially when users are spread around locations, it can be used as a an automation platform using pre existing connectors to automate tasks such as new employee/user creation and subsequent administration tasks. The automation can be built via visual UI drag and drop feature hence no need to involve IT or tech users. We started with a basic plan, it can then grow per number of users later on as numbers of sits or requirements grow. Review collected by and hosted on G2.com.

What do you dislike about Okta?

You can hit the workflow or seat limits pretty quickly, especially if you’re a heavy user and rely on it for more than just password management. Review collected by and hosted on G2.com.

What problems is Okta solving and how is that benefiting you?

Credential management for many users in different geo-locations, solving 2FA code generation, and onboarding automation. Review collected by and hosted on G2.com.

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Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon
4/8/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Industrial Automation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Industrial Automation")
UI

Verified User in Industrial Automation

Enterprise (\> 1000 emp.)

7/28/2026

"Enhancing Security and User Experience with Okta"

5/5

What do you like best about Okta?

What I like best about Okta is its seamless Single Sign-On (SSO) and Multi-Factor Authentication (MFA) capabilities, which significantly improve both security and user experience. The platform makes it easy to manage identities and access across a wide range of applications from a centralized console. Its extensive integration ecosystem, ease of deployment, and reliable performance help reduce administrative overhead while ensuring secure access for employees, partners, and customers. The user-friendly interface and strong automation capabilities further streamline identity and access management processes Review collected by and hosted on G2.com.

What do you dislike about Okta?

While Okta is a powerful identity and access management platform, some advanced configurations and integrations can be complex and require additional expertise to implement effectively. Troubleshooting authentication or provisioning issues can occasionally be time-consuming, especially in large enterprise environments. Additionally, the administrative interface for certain advanced features could be more intuitive, and licensing costs may be a consideration for smaller organizations. Review collected by and hosted on G2.com.

What problems is Okta solving and how is that benefiting you?

Okta helps us solve identity and access management challenges by providing a secure, centralized platform for authentication, Single Sign-On (SSO), and Multi-Factor Authentication (MFA). It eliminates the need for users to manage multiple credentials while giving administrators greater control over access policies and user provisioning. This has improved security, reduced the risk of unauthorized access, simplified onboarding and offboarding processes, and enhanced the overall user experience. As a result, our IT and security teams spend less time on manual access management and more time on strategic initiatives. Review collected by and hosted on G2.com.

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8/1/2026
Validated ReviewerIncentivizedSource: G2 invite

 ![Aditi P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aditi P.")
AP

Aditi P.

HR Coordinator

Mid-Market (51-1000 emp.)

4/9/2026

"Identity & Access Management: Okta"

5/5

What do you like best about Okta?

Okta is our centralized Identity and Access Management (IAM) solution, providing a secure Single Sign-On (SSO) experience across our recruitment tools, including Greenhouse and Salesforce. It has clearly streamlined our onboarding process by automating user provisioning, which reduces manual IT effort and helps prevent “password fatigue” for new hires. Its adaptive Multi-Factor Authentication (MFA) also supports a high-security, Zero Trust approach, helping ensure sensitive candidate data remains protected. Lastly, the built-in AI capabilities proactively detect and mitigate identity-based threats, so our security posture can keep pace with modern risks. Review collected by and hosted on G2.com.

What do you dislike about Okta?

While Okta is a market leader, its high per-user licensing costs and the complexity of managing custom integrations remain significant operational hurdles. As a centralized access point, it also creates a 'single point of failure' where any service disruption can result in a total loss of productivity across all linked platforms like Greenhouse and Salesforce. Additionally, the administrative interface requires specialized technical expertise, often leading to delays when troubleshooting sync issues between the ATS and the CRM. Review collected by and hosted on G2.com.

What problems is Okta solving and how is that benefiting you?

Okta resolves the operational overhead of manual user management by providing a centralized Single Sign-On (SSO) platform for all recruitment tools. It eliminates 'password fatigue' for the team while securing candidate data through Adaptive Multi-Factor Authentication (MFA) that triggers only during high-risk login attempts. By automating the provisioning and de-provisioning of accounts, Okta ensures that new hires have Day 1 access to Greenhouse and Salesforce, while instantly revoking access for offboarded employees to maintain total data integrity. Review collected by and hosted on G2.com.

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Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon
5/14/2026
Validated ReviewerIncentivizedSource: G2 invite

 ![Sai Sumanth C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sai Sumanth C.")
SC

Sai Sumanth C.

Customer support specialist

Mid-Market (51-1000 emp.)

7/23/2026

"Okta Delivers Centralized Access Management with Robust Security and Smart AI"

5/5

What do you like best about Okta?

Okta constitutes a highly effective solution for centralised access management and authorisation across all authentication processes within the organisation. Its interface is designed to be intuitive and user-friendly, providing an optimised user experience. The AI integration within the Okta system is implemented with a high level of sophistication, and the system's security protocols are robust and meticulously maintained. Review collected by and hosted on G2.com.

What do you dislike about Okta?

There are some inconveniences with the app and my account. Review collected by and hosted on G2.com.

What problems is Okta solving and how is that benefiting you?

Login and account management for every employee in the organization. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
UC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

7/7/2026

"Trusted, Familiar UI with Standardized Integrations, Helpful User Trainings and Conferences"

4/5

What do you like best about Okta?

We find it a good fit because a lot of folks use it and easy to find talent when hiring. Trusted over many years and has a UI that is familiar and the errors are helpful. Many integrations to choose from and integration is standardized. Annual conference and certifications allows for users to stay in the know on the latest and greatest in the space. Looking forward to testing AI. Review collected by and hosted on G2.com.

What do you dislike about Okta?

overrides with CRM, not customizable per user and need to create custom groups sometimes. Sometimes there is no clear confirmation of syncs or errors and that causes user confusion and impacts performance trust and reliability. Review collected by and hosted on G2.com.

What problems is Okta solving and how is that benefiting you?

Single sign on, access requests, group management, user onboarding and offboarding. CRM integrations for quicker user set up. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

Enterprise (\> 1000 emp.)

7/28/2026

"Robust Identity Management with Stellar Integration"

5/5

What do you like best about Okta?

I like Okta's strong foundation and the great support it provides for Infrastructure as Code. Its workflow capabilities are impressive, and I am fond of the great UI. The amazing integration catalog is a big plus for me, allowing integration with most of our tools, limited only by licenses that don't cover SSO or SCIM. The SCIM feature is particularly valuable, as it helps automate access and license management, streamlining manual tasks and freeing up time for more complex work. Okta's Professional Services were also instrumental during our initial setup, and now we are autonomous with new configurations. Review collected by and hosted on G2.com.

What do you dislike about Okta?

I find the lack of correct status on the login page from the user's perspective to be an issue. Sometimes when a user gets locked, it's not shown to them clearly, only a generic message is displayed. Similarly, if a password is incorrect, the message is vague and just says it can't connect. Review collected by and hosted on G2.com.

What problems is Okta solving and how is that benefiting you?

With Okta, we manage the employee lifecycle and app access, automate tasks, and integrate tools while triggering workflows via SCIM. It reduces manual work, streamlines processes, and enhances efficiency. We leverage its integration catalog and workflow capabilities for a comprehensive identity management solution. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Sarah A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah A.")
SA

Sarah A.

Owner

Small-Business (50 or fewer emp.)

7/16/2026

"Okta Makes Secure Single Sign-On Simple and Convenient"

5/5

What do you like best about Okta?

Okta makes it easy to securely access all my applications in one place. The single sign-on experience is convenient, and the multi-factor authentication features help keep accounts secure without being overly complicated. Review collected by and hosted on G2.com.

What do you dislike about Okta?

The setup and administration can be complicated, and troubleshooting login issues can sometimes be difficult. Some useful features are only available in higher-priced plans. Review collected by and hosted on G2.com.

What problems is Okta solving and how is that benefiting you?

This benefits me by saving time, improving security, reducing login frustrations, and making it easier to manage access across multiple applications from one platform. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

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##### Categories on G2

[AWS Marketplace](https://www.g2.com/categories/aws-marketplace)[Identity and Access Management (IAM)](https://www.g2.com/categories/identity-and-access-management-iam)[Single Sign-On (SSO)](https://www.g2.com/categories/single-sign-on-sso)

[AWS Marketplace](https://www.g2.com/categories/aws-marketplace)[Identity and Access Management (IAM)](https://www.g2.com/categories/identity-and-access-management-iam)[Single Sign-On (SSO)](https://www.g2.com/categories/single-sign-on-sso)[User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools)[Cloud Directory Services](https://www.g2.com/categories/cloud-directory-services)[Customer Identity and Access Management (CIAM)](https://www.g2.com/categories/customer-identity-and-access-management-ciam)[Zero Trust Networking](https://www.g2.com/categories/zero-trust-networking)[Non-Human Identity Management (NHIM) Solutions](https://www.g2.com/categories/non-human-identity-management-nhim-solutions)[Other Development](https://www.g2.com/categories/other-development)[Identity Threat Detection and Response (ITDR)](https://www.g2.com/categories/identity-threat-detection-and-response-itdr)

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