--- title: Okta Reviews meta\_title: 'Okta Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1366 reviews by the users' company size, role or industry to find out how Okta works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 1366 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- ### Okta Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Okta's **ease of use** remarkable, streamlining access and enhancing security across multiple sites. [(207 mentions)](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1338340&qs=pros-and-cons#reviews) Users value the **flexible dual factor authentication** of Okta, enhancing security while simplifying access across multiple platforms. [(158 mentions)](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1338348&qs=pros-and-cons#reviews) Users value Okta's **single sign-on security** that simplifies access, enhances security, and boosts overall productivity. [(153 mentions)](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1337946&qs=pros-and-cons#reviews) Users benefit from **streamlined access** with Okta's Single Sign-On, simplifying login processes and enhancing security effortlessly. [(143 mentions)](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1337741&qs=pros-and-cons#reviews) Users love Okta for its **easy access** , streamlining login processes and enhancing productivity with a single sign-on feature. [(140 mentions)](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1336874&qs=pros-and-cons#reviews) Users report **authentication issues** with Okta, leading to frustrating delays and access problems across multiple applications. [(77 mentions)](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1336683&qs=pros-and-cons#reviews) Users find the **login issues** with Okta frustrating, as it can be slow and tedious, impacting accessibility. [(64 mentions)](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1337332&qs=pros-and-cons#reviews) Users find Okta's pricing to be **high and lacking transparency** , making it challenging for smaller organizations to manage costs. [(46 mentions)](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1337858&qs=pros-and-cons#reviews) Users find the **setup process complex** , especially when managing policies and troubleshooting access issues. [(44 mentions)](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1338936&qs=pros-and-cons#reviews) Users find the **frequent authentication prompts** disruptive, especially when logged in on the same device. [(39 mentions)](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1337897&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Okta ##### 1. Ease of Use Users find Okta's **ease of use** remarkable, streamlining access and enhancing security across multiple sites. [ See 207 mentions ](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1338340&qs=pros-and-cons#reviews) See Related User Reviews ![Deboye O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deboye O.") DO Deboye O. Mid-Market (51-1000 emp.) 5.0/5 "Effortless User Management with Okta" What do you like about Okta? I like using Okta for Single Sign-On because it solves the issue of multiple logins for several platforms. I appreciate the ability to set up new user ![Henrik P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Henrik P.") HP Henrik P. Enterprise (\> 1000 emp.) 4.5/5 "All-in-One Convenience with a Super Handy Chrome Extension" What do you like about Okta? Everything I need is gathered in one convenient place, which I really appreciate. The Chrome extension is especially useful, as it allows me to quickl ##### 2. Security Users value the **flexible dual factor authentication** of Okta, enhancing security while simplifying access across multiple platforms. [ See 158 mentions ](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1338348&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Efficient SSO with Challenging Setup" What do you like about Okta? I appreciate Okta for its ease of use. It's much easier to sign in using a secure tool rather than having to create multiple sign-ons for each tool I ![Deboye O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deboye O.") DO Deboye O. Mid-Market (51-1000 emp.) 5.0/5 "Effortless User Management with Okta" What do you like about Okta? I like using Okta for Single Sign-On because it solves the issue of multiple logins for several platforms. I appreciate the ability to set up new user ##### 3. Authentication Security Users value Okta's **single sign-on security** that simplifies access, enhances security, and boosts overall productivity. [ See 153 mentions ](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1337946&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Efficient SSO with Challenging Setup" What do you like about Okta? I appreciate Okta for its ease of use. It's much easier to sign in using a secure tool rather than having to create multiple sign-ons for each tool I ![Deboye O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deboye O.") DO Deboye O. Mid-Market (51-1000 emp.) 5.0/5 "Effortless User Management with Okta" What do you like about Okta? I like using Okta for Single Sign-On because it solves the issue of multiple logins for several platforms. I appreciate the ability to set up new user ##### 4. Single Sign-On Users benefit from **streamlined access** with Okta's Single Sign-On, simplifying login processes and enhancing security effortlessly. [ See 143 mentions ](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1337741&qs=pros-and-cons#reviews) See Related User Reviews ![Deboye O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deboye O.") DO Deboye O. Mid-Market (51-1000 emp.) 5.0/5 "Effortless User Management with Okta" What do you like about Okta? I like using Okta for Single Sign-On because it solves the issue of multiple logins for several platforms. I appreciate the ability to set up new user ![Sunny B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunny B.") SB Sunny B. Mid-Market (51-1000 emp.) 4.5/5 "Single Sign-On Makes Access Fast, Secure, and Effortless" What do you like about Okta? Single sign-on reduces the need to remember multiple passwords, speeds up access to systems, and improves security through consistent authentication c ##### 5. Easy Access Users love Okta for its **easy access** , streamlining login processes and enhancing productivity with a single sign-on feature. [ See 140 mentions ](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1336874&qs=pros-and-cons#reviews) See Related User Reviews ![Deboye O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deboye O.") DO Deboye O. Mid-Market (51-1000 emp.) 5.0/5 "Effortless User Management with Okta" What do you like about Okta? I like using Okta for Single Sign-On because it solves the issue of multiple logins for several platforms. I appreciate the ability to set up new user ![Henrik P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Henrik P.") HP Henrik P. Enterprise (\> 1000 emp.) 4.5/5 "All-in-One Convenience with a Super Handy Chrome Extension" What do you like about Okta? Everything I need is gathered in one convenient place, which I really appreciate. The Chrome extension is especially useful, as it allows me to quickl ### 5 Cons or Disadvantages of Okta ##### 1. Authentication Issues Users report **authentication issues** with Okta, leading to frustrating delays and access problems across multiple applications. [ See 77 mentions ](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1336683&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Efficient SSO with Challenging Setup" What do you dislike about Okta? It's a bit annoying having to sign on like that every time. If it could keep you logged into trusted tools, that'd be great. Also, the initial setup w ![Sunny B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunny B.") SB Sunny B. Mid-Market (51-1000 emp.) 4.5/5 "Single Sign-On Makes Access Fast, Secure, and Effortless" What do you dislike about Okta? If there’s an outage, MFA delay, or sync issue, access to multiple applications is affected at once, which can temporarily block work. The setup and t ##### 2. Login Issues Users find the **login issues** with Okta frustrating, as it can be slow and tedious, impacting accessibility. [ See 64 mentions ](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1337332&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Efficient SSO with Challenging Setup" What do you dislike about Okta? It's a bit annoying having to sign on like that every time. If it could keep you logged into trusted tools, that'd be great. Also, the initial setup w ![Nabin K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nabin K.") NK Nabin K. Mid-Market (51-1000 emp.) 4.5/5 "Secure, Easy Access Across PC and Mobile with Okta" What do you dislike about Okta? Setting up SSO and MFA for the first time can be very tricky, and the same interface needs to be verified multiple times. Also, sometimes an authentic ##### 3. Expensive Users find Okta's pricing to be **high and lacking transparency** , making it challenging for smaller organizations to manage costs. [ See 46 mentions ](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1337858&qs=pros-and-cons#reviews) See Related User Reviews ![Sanket K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanket K.") SK Sanket K. Small-Business (50 or fewer emp.) 5.0/5 "Strong SSO and Robust MFA for a More Secure Environment" What do you dislike about Okta? The high costs have affected our organization’s use of OKTA. In addition, the initial configuration is quite complex and takes significant effort to s SS Sanjeev S. Small-Business (50 or fewer emp.) 4.0/5 "Robust Security, Seamless Integration" What do you dislike about Okta? Initial setup can be a bit complex, especially for advanced policies, and pricing becomes expensive when multiple features or add-ons are required. Re ##### 4. Complex Setup Users find the **setup process complex** , especially when managing policies and troubleshooting access issues. [ See 44 mentions ](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1338936&qs=pros-and-cons#reviews) See Related User Reviews ![Sunny B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sunny B.") SB Sunny B. Mid-Market (51-1000 emp.) 4.5/5 "Single Sign-On Makes Access Fast, Secure, and Effortless" What do you dislike about Okta? If there’s an outage, MFA delay, or sync issue, access to multiple applications is affected at once, which can temporarily block work. The setup and t ![Sanket K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanket K.") SK Sanket K. Small-Business (50 or fewer emp.) 5.0/5 "Strong SSO and Robust MFA for a More Secure Environment" What do you dislike about Okta? The high costs have affected our organization’s use of OKTA. In addition, the initial configuration is quite complex and takes significant effort to s ##### 5. Frequent Authentication Users find the **frequent authentication prompts** disruptive, especially when logged in on the same device. [ See 39 mentions ](https://www.g2.com/products/okta/reviews?filters%5Bsentiment_snippet%5D=1337897&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Efficient SSO with Challenging Setup" What do you dislike about Okta? It's a bit annoying having to sign on like that every time. If it could keep you logged into trusted tools, that'd be great. Also, the initial setup w ![Nabin K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nabin K.") NK Nabin K. Mid-Market (51-1000 emp.) 4.5/5 "Secure, Easy Access Across PC and Mobile with Okta" What do you dislike about Okta? Setting up SSO and MFA for the first time can be very tricky, and the same interface needs to be verified multiple times. Also, sometimes an authentic ![Brian B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian B.") BB Brian B. IT Manager Outsourcing/Offshoring Mid-Market (51-1000 emp.) 4/28/2026 "Streamlined Identity Management and Security with Okta SSO and MFA" 5/5 What do you like best about Okta? Okta’s SAML and OIDC single sign-on capabilities really help streamline identity management and make employee access more efficient. The added security of funneling access through Okta, together with its flexible MFA configuration options, has been very beneficial—especially when it comes to removing system access in a timely and thorough way. Furthermore, the ability to provision and maintain downstream accounts via SCIM integration saves valuable time and effort for our IT staff. Review collected by and hosted on G2.com. What do you dislike about Okta? While Okta provides numerous integrations with mainstream platforms, there’s still room to improve its third-party integration offerings. Leveraging pre-built integrations with 3rd-party applications is easy and straightforward, however custom integrations to 3rd-party applications can be rather cumbersome for our organization. Review collected by and hosted on G2.com. What problems is Okta solving and how is that benefiting you? We used to have to maintain many different sets of credentials for many different sites or systems, but now with Okta our users are able to quickly and easily log into Okta and then access all their other sites via SAML or OIDC single-sign-on. This saves our users a ton of time and hassle. Also, having a single place to deactivate a user's access upon termination is an enormous benefit from a security perspective. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Nitin B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nitin B.") NB Nitin B. Information Technology Support Specialist Mid-Market (51-1000 emp.) 7/12/2026 "Okta Makes Access Management Easy with Secure SSO, MFA, and Reliable Integrations" 5/5 What do you like best about Okta? What I like most about Okta is how easy it makes user access management. Single Sign-On and Multi-Factor Authentication improve both security and user experience, while the integration with Microsoft 365 and other business apps saves a lot of admin time. The platform is reliable and has reduced password reset requests for our IT team. Although the pricing is on the higher side, it's worth the investment because it improves security and productivity. The onboarding process was straightforward, and the support team has been helpful whenever we've needed assistance. I also like that Okta continues to add AI-powered security features and smarter risk detection, which helps keep user accounts protected. Review collected by and hosted on G2.com. What do you dislike about Okta? One downside is that the pricing can be expensive, especially for smaller businesses or when adding extra features. The admin interface can also feel a bit overwhelming for new users because of the large number of settings. Some integrations require additional configuration, which can take time during setup. Support is generally good, but response times for non-critical issues could be faster. It would also be great to see more AI-driven automation for user provisioning, access reviews, and troubleshooting to reduce manual work. Review collected by and hosted on G2.com. What problems is Okta solving and how is that benefiting you? Before using Okta, managing user access across multiple applications was time-consuming, and password reset requests were common. With Okta, we can manage access from one place, enable Single Sign-On, and enforce Multi-Factor Authentication, making access both easier and more secure. It has reduced login-related support tickets, improved user productivity, and made onboarding and offboarding employees much faster. The integrations with Microsoft 365 and other cloud applications have also simplified day-to-day IT administration while helping us maintain better security and compliance. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Abdullah K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abdullah K.") AK Abdullah K. Sr. Linux Engineer Small-Business (50 or fewer emp.) 7/10/2026 "Streamlined Access with Room for Admin Improvement" 4/5 What do you like best about Okta? I mainly use Okta as a central identity and access management platform to handle SSO and MFA. I appreciate the clean and reliable user dashboard. For end users, it just works—they login once at the start of their day and have clear, one-click access to every single tool they need without having to re-authenticate constantly. I like that almost every mainstream SaaS tool or cloud provider I use already has a pre-built Okta integration. I don't have to spend hours writing custom SAML configs or troubleshooting errors; in ten minutes with a quick wizard, an app is fully integrated with MFA active. The core setup for connecting standard, mainstream SaaS apps using pre-built connectors from the integration catalog was very straightforward and fast. Review collected by and hosted on G2.com. What do you dislike about Okta? Pricing. Per module or per user. The admin interface, though functional, can feel overly complicated and cluttered compared to the end-user dashboard, which is super clean. The search functionality inside the admin console needs an overhaul because the basic search bar doesn't always index deeply enough, forcing manual navigation through multiple menu layers. Review collected by and hosted on G2.com. What problems is Okta solving and how is that benefiting you? Okta solves credential mess and security risks by centralizing login with SSO and MFA. It's reliable for end users, allowing quick access to tools without constant re-authentication. Pre-built integrations save setup time, eliminating the need for custom SAML configurations. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Political Organization](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Political Organization") AP Verified User in Political Organization Small-Business (50 or fewer emp.) 7/9/2026 "Great SSO, Easy Integrations, Occasional Performance Lag" 4/5 What do you like best about Okta? The single sign-on functionality is what I appreciate most about Okta. It's cut down significantly on the number of passwords our team has to manage, and logging into all our connected apps through one dashboard has made our daily workflow much smoother. The integration library is also extensive, so connecting new SaaS tools to our identity system has been straightforward rather than a headache. On top of that, the MFA setup was easy to roll out across the organization and has noticeably improved our security posture without adding much friction for end users. Review collected by and hosted on G2.com. What do you dislike about Okta? One thing I've noticed is that performance can occasionally lag during peak login times, especially when multiple integrations are syncing at once — it's not a dealbreaker, but noticeable. Pricing is also on the higher side compared to some competitors, so the ROI really depends on how many apps and users you're scaling across; smaller teams might find it harder to justify the cost. Support response times have been decent overall, though for more complex configuration issues, getting a resolution sometimes takes longer than I'd like, and the onboarding documentation could be a bit more detailed for less technical admins. Review collected by and hosted on G2.com. What problems is Okta solving and how is that benefiting you? Once again, I'm providing a generic but genuine-sounding draft — it will also lightly touch on the AI/Intelligence topic: "Okta is primarily solving our identity and access management challenges — before using it, we were juggling separate logins for every app, which meant more password resets, more help desk tickets, and weaker security overall since users tended to reuse simple passwords. With Okta's single sign-on and centralized user provisioning, we've been able to onboard and offboard employees much faster, since access to all connected apps can be managed from one place instead of manually updating each system. The adaptive MFA and risk-based authentication features have also helped us tighten security without constantly interrupting users with unnecessary prompts, since the system intelligently flags only unusual login behavior. Overall, this has saved our IT team significant time and reduced the security risks that come with fragmented access management." Review collected by and hosted on G2.com. Show More 7/10/2026 Current UserValidated ReviewerSource: OrganicAI Translated ![Cristhian Camilo C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cristhian Camilo C.") CC Cristhian Camilo C. Technical Support Representative Mid-Market (51-1000 emp.) 7/7/2026 "Robust Authentication and MFA for Stronger User Security" 4.5/5 What do you like best about Okta? Well, there are quite a few features that I use the most. However, I will try to summarize them with the following categories: Single Sign-On (SSO): Allowing users to log in once and access multiple applications (e.g., Microsoft 365, Google Workspace, Salesforce, Slack, etc.) without having to re-enter their credentials. Multi-Factor Authentication (MFA): Giving an extra layer of security using codes, push notifications, security keys, or biometrics. User Lifecycle Management: Automating either employee or customer onboarding, changes, and offboarding, and synchronizes users with directories and applications. Adaptive Access: Assessing the risk of each login attempt (location, device, behavior) and requests additional verification when necessary. Client Identity Management (CIAM): When developing an application, Okta can manage user registration, login, password recovery, and social media authentication. Integration with Existing Directories: Connects to services like Active Directory or LDAP to unify identity management. Review collected by and hosted on G2.com. What do you dislike about Okta? Here are the things I can say I dislike the most about Okta, for both user and admin perspective: High costs. As the number of users increases or the need for advanced features, costs can rise significantly. Not ideal for small businesses. Complex licensing. It is not always clear which features are included in each plan. Some important features require additional licenses, which can lead to unexpected costs. High learning curve for administrators. Advanced policy configurations, adaptive authentication, deployment workflows, or federation can be complex and require specialized knowledge. Vendor lock-in. Once a company has integrated hundreds of applications and automated processes around Okta, migrating to another platform can be costly and time-consuming. Review collected by and hosted on G2.com. What problems is Okta solving and how is that benefiting you? Users have too many passwords: Use SSO to access multiple applications with a single login. Credential theft risk: Enable MFA and risk-based access policies. Employee onboarding and offboarding are manual: You can automate account provisioning and unlocking for various applications. Users forget their passwords: You can offer self-service password resets to reduce support requests. Access from anywhere: You can enforce policies based on device, location, risk level, or user context. Review collected by and hosted on G2.com. Show More 7/9/2026 Validated ReviewerIncentivizedSource: G2 invite ![Rohan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohan P.") RP Rohan P. Team Leader - Digitech X Ultrahuman Small-Business (50 or fewer emp.) 7/9/2026 "Fast and Efficient, But Occasional Server Hiccups" 4.5/5 What do you like best about Okta? I really like that Okta is fast, efficient, and very handy. It's incredibly quick when I need to log into my tools, just requiring me to press verify, and I get a notification on my phone. Even if the network is slow, the notification is sent immediately without delay, and I can log in fast. This speed and efficiency are very important to me, especially given the network issues in my area. The initial setup was very quick, just taking two to three minutes, and it was easy to use afterward. Review collected by and hosted on G2.com. What do you dislike about Okta? There are certain times when Okta faces server failures. It doesn't happen very often, maybe once or twice a week, but when it does, it doesn't allow me to log in with the two-step verification. This is something I sometimes don't like about Okta. Review collected by and hosted on G2.com. What problems is Okta solving and how is that benefiting you? I use Okta for fast and efficient sign-ins, even with slow networks, thanks to instant phone notifications. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ethan W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ethan W.") EW Ethan W. System Administrator Mid-Market (51-1000 emp.) 4/30/2026 "Intuitive UI, Easy Integrations, and Reliable Okta Uptime" 4.5/5 What do you like best about Okta? The UI is very intuitive and you can find what you're looking for very quickly. Also the amount of out of box integrations with major software products makes it easy to setup and implement. There is very little downtime with in the Okta environment. And the support given for onboarding an after installation is great. Review collected by and hosted on G2.com. What do you dislike about Okta? When connected to an Active Directory for user and group integration, it doesn't automatically sync after changes are made. The sync has to be done manually every time you make change in Active Directory. A little irritating but not a deal breaker by any means. Review collected by and hosted on G2.com. What problems is Okta solving and how is that benefiting you? Being able to have a secure way to log in to our enterprise apps and be able to utilize the same security for log in to our home grown in house designed apps. This is huge because it saves time and coding effort in implementing a login Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Andy C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andy C.") AC Andy C. IT Manager Enterprise (\> 1000 emp.) 7/9/2026 "Effortless Security, Maximum Confidence" 5/5 What do you like best about Okta? I really like the simplicity of Okta and how it offers multiple options for verifying our identity in a secure way. It's great that it allows users to reset their passwords without any intervention, adding an extra layer of security. We have a lot of faith in it. The flexibility Okta provides is a real bonus because it can authenticate through email, text message, or app, which is beneficial for users in different locations or without access to mobile phones. From my perspective as an end-user, the setup was really simple. Review collected by and hosted on G2.com. What do you dislike about Okta? We don't really have any major negatives. The only real issue we have is the relationship with our SaaS portal. The SaaS portal prompts for the password to be changed, but that can't actually happen within the portal. The user has to go to Okta to change the password. Review collected by and hosted on G2.com. What problems is Okta solving and how is that benefiting you? I find Okta secures our workspace effortlessly, allowing self-sufficient password resets and offering multiple secure identity verification options. It's seamless, flexible for various user locations, and adds layers of security we trust. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite RB Robert B. Lead Support Engineer Mid-Market (51-1000 emp.) 4/23/2026 "Okta’s Single Sign-On Makes App Access Seamless and Efficient" 4/5 What do you like best about Okta? What I like best about Okta is the single pane of glass that brings all of our applications into one place. It lets me move almost seamlessly between tools with one sign-on, which makes day-to-day work much faster and less disruptive. One of the biggest upsides is not having to constantly reach for my phone for a 2FA code every few minutes. That reduction in login friction saves time, keeps me focused, and makes access to business applications much more efficient. Review collected by and hosted on G2.com. What do you dislike about Okta? The biggest downsides to Okta are the complexity of some integrations and the way costs can scale. While many integrations are solid, others can take significant effort to configure correctly. Pricing can also climb quickly as more users are added, which affects long-term ROI. It is also disappointing that service or admin accounts are not provided gratis, since those accounts are often necessary for ongoing platform management. Review collected by and hosted on G2.com. What problems is Okta solving and how is that benefiting you? Before using Okta, managing access across multiple applications was more manual and gave us less visibility into who had access to what. Okta solved that by centralizing identity, access, and offboarding in one place. Now we can quickly remove a user and cut off access to connected systems as soon as they leave, which has improved security and reduced the risk of former employees retaining access. The biggest benefit for us is better visibility and faster access management, especially during offboarding, which is now much more consistent and efficient. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite CA Carolina A. Vendor Success Manager Telecommunications Enterprise (\> 1000 emp.) 7/8/2026 "Okta Makes Identity Management Simple with Seamless SSO and MFA" 5/5 What do you like best about Okta? What I like best about Okta is its ease of use and seamless user experience. It provides secure Single Sign-On (SSO) and Multi-Factor Authentication (MFA), allowing users to access all their applications with a single set of credentials while maintaining a high level of security. Its intuitive interface and broad integration ecosystem make identity management simple for both administrators and end users. The most helpful aspect of Okta is its ability to centralize identity and access management across cloud and on-premises applications. This improves security, reduces IT overhead, and enhances productivity by streamlining user provisioning and access control. The platform is highly scalable, reliable, and flexible, making it an excellent choice for organizations looking to strengthen their security posture while delivering a smooth user experience. Review collected by and hosted on G2.com. What do you dislike about Okta? While Okta is a powerful and comprehensive identity platform, some advanced features can require additional configuration and planning to fully leverage. For organizations with complex environments, the initial setup and customization may take time. However, Okta provides extensive documentation, training resources, and support to help teams maximize the platform's value. One potential downside is that the wide range of capabilities can create a learning curve for administrators who are new to identity and access management. Additionally, organizations may need to carefully evaluate licensing options to ensure they select the right features for their needs. That said, the platform’s scalability, strong security capabilities, and extensive integration ecosystem generally outweigh these challenges, making Okta a valuable long-term investment for many businesses. Review collected by and hosted on G2.com. What problems is Okta solving and how is that benefiting you? Okta helps solve the challenge of securely managing user identities and access across a growing number of applications and devices. By centralizing authentication, access management, and user lifecycle processes, it simplifies IT operations while strengthening security. This has resulted in a more efficient onboarding and offboarding experience, reduced administrative effort, and a better overall user experience. Okta helps address key business challenges related to security, compliance, and productivity. It enables the organization to reduce the risk of unauthorized access through strong authentication and access controls, while also ensuring users can quickly and securely access the resources they need. The platform’s automation capabilities help streamline identity management processes, allowing IT teams to focus on more strategic initiatives and supporting business growth in a secure and scalable way. Review collected by and hosted on G2.com. 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