# Top 10 Okendo Alternatives & Competitors
**Average Rating:** 4.6/5
**Total Number of Reviews:** 385
Explore the best alternatives to Okendo for users who need new software features or want to try different solutions. Review Management Software is a widely used technology, and many people are seeking sophisticated, high quality software solutions with response types, integration & apis, and customer service. Other important factors to consider when researching alternatives to Okendo include features and integration. The best overall Okendo alternative is Reviews.io. Other similar apps like Okendo are Yotpo, LoyaltyLion, Bazaarvoice, and Smile.io. Okendo alternatives can be found in [Review Management Software](https://www.g2.com/categories/review-management-software) but may also be in [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management) or [Loyalty Management Software](https://www.g2.com/categories/loyalty-management).


## Best Paid & Free Alternatives to Okendo
  - [Reviews.io](https://www.g2.com/products/reviews-io/reviews)
  - [Yotpo](https://www.g2.com/products/yotpo/reviews)
  - [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews)
  - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews)
  - [Smile.io](https://www.g2.com/products/smile-io/reviews)
  - [Klaviyo](https://www.g2.com/products/klaviyo/reviews)
  - [Birdeye](https://www.g2.com/products/birdeye/reviews)
  - [Typeform](https://www.g2.com/products/typeform/reviews)
  - [Experience.com](https://www.g2.com/products/experience-com/reviews)
  - [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews)

## Top 10 Alternatives to Okendo Recently Reviewed By G2 Community
Browse options below. Based on reviewer data, you can see how Okendo stacks up to the competition, check reviews from current & previous users in industries like Retail, Health, Wellness and Fitness, and Marketing and Advertising, and find the best product for your business.


  ### 1. [Reviews.io](https://www.g2.com/products/reviews-io/reviews)
By clearer.io
**Average Rating:** 4.8/5
**Total Reviews:** 649
Reviews.io has developed several review collection solutions including Merchant Review Collection, Product Review Collection & In-Store Review Collection. Reviews.co.uk is focused on providing the best social review experience for websites across the globe. Our developers are happy to create custom solutions to fit your individual business needs. We display all of our costs upfront and don’t tie you in with lengthy contracts. We don’t shy away from challenging projects and we love creating custom solutions for our clients.


Reviewers say compared to Okendo, Reviews.io is:
- Slower to reach roi
- More expensive
- Better at meeting requirements
Categories in common with Okendo: [Online Reputation Management](https://www.g2.com/categories/online-reputation-management), [Review Management](https://www.g2.com/categories/review-management-software)

**Compare:** [Okendo vs Reviews.io](https://www.g2.com/compare/okendo-vs-reviews-io)
**Compare Reviews.io with other alternatives:**
- [Reviews.io vs Yotpo](https://www.g2.com/compare/reviews-io-vs-yotpo)
- [Reviews.io vs LoyaltyLion](https://www.g2.com/compare/loyaltylion-vs-reviews-io)
- [Reviews.io vs Bazaarvoice](https://www.g2.com/compare/bazaarvoice-vs-reviews-io)
- [Reviews.io vs Smile.io](https://www.g2.com/compare/reviews-io-vs-smile-io)
- [Reviews.io vs Klaviyo](https://www.g2.com/compare/klaviyo-vs-reviews-io)
- [Reviews.io vs Birdeye](https://www.g2.com/compare/birdeye-vs-reviews-io)
- [Reviews.io vs Typeform](https://www.g2.com/compare/reviews-io-vs-typeform)
- [Reviews.io vs Experience.com](https://www.g2.com/compare/experience-com-vs-reviews-io)
- [Reviews.io vs G2 Marketing Solutions](https://www.g2.com/compare/g2-vs-reviews-io)

  ### 2. [Yotpo](https://www.g2.com/products/yotpo/reviews)
By Yotpo
**Average Rating:** 4.3/5
**Total Reviews:** 265
Yotpo’s integrated solution helps eCommerce brands collect customer reviews, photos, and Q&A from a single platform to increase traffic, social proof and sales. An official partner of Google, Facebook and Shopify Plus, Yotpo makes it easy for brands to leverage their customers’ content across every marketing channel and optimize customer experience to increase on-site conversion. Yotpo has raised $101 million in funding and has over 300 employees globally.


Reviewers say compared to Okendo, Yotpo is:
- Slower to reach roi
- More expensive
Categories in common with Okendo: [Loyalty Management](https://www.g2.com/categories/loyalty-management), [Online Reputation Management](https://www.g2.com/categories/online-reputation-management), [Review Management](https://www.g2.com/categories/review-management-software), [Customer Advocacy](https://www.g2.com/categories/customer-advocacy)

**Compare:** [Okendo vs Yotpo](https://www.g2.com/compare/okendo-vs-yotpo)
**Compare Yotpo with other alternatives:**
- [Yotpo vs Reviews.io](https://www.g2.com/compare/reviews-io-vs-yotpo)
- [Yotpo vs LoyaltyLion](https://www.g2.com/compare/loyaltylion-vs-yotpo)
- [Yotpo vs Bazaarvoice](https://www.g2.com/compare/bazaarvoice-vs-yotpo)
- [Yotpo vs Smile.io](https://www.g2.com/compare/smile-io-vs-yotpo)
- [Yotpo vs Klaviyo](https://www.g2.com/compare/klaviyo-vs-yotpo)
- [Yotpo vs Birdeye](https://www.g2.com/compare/birdeye-vs-yotpo)
- [Yotpo vs Typeform](https://www.g2.com/compare/typeform-vs-yotpo)
- [Yotpo vs Experience.com](https://www.g2.com/compare/experience-com-vs-yotpo)
- [Yotpo vs G2 Marketing Solutions](https://www.g2.com/compare/g2-vs-yotpo)

  ### 3. [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews)
By LoyaltyLion
**Average Rating:** 4.6/5
**Total Reviews:** 598
With scaleable plans, support for major ecommerce platforms, and over 100 features, LoyaltyLion is the perfect loyalty solution for your business.


Reviewers say compared to Okendo, LoyaltyLion is:
- Slower to reach roi
- More expensive
Categories in common with Okendo: [Loyalty Management](https://www.g2.com/categories/loyalty-management), [Customer Advocacy](https://www.g2.com/categories/customer-advocacy)

**Compare:** [Okendo vs LoyaltyLion](https://www.g2.com/compare/loyaltylion-vs-okendo)
**Compare LoyaltyLion with other alternatives:**
- [LoyaltyLion vs Reviews.io](https://www.g2.com/compare/loyaltylion-vs-reviews-io)
- [LoyaltyLion vs Yotpo](https://www.g2.com/compare/loyaltylion-vs-yotpo)
- [LoyaltyLion vs Bazaarvoice](https://www.g2.com/compare/bazaarvoice-vs-loyaltylion)
- [LoyaltyLion vs Smile.io](https://www.g2.com/compare/loyaltylion-vs-smile-io)
- [LoyaltyLion vs Klaviyo](https://www.g2.com/compare/klaviyo-vs-loyaltylion)
- [LoyaltyLion vs Birdeye](https://www.g2.com/compare/birdeye-vs-loyaltylion)
- [LoyaltyLion vs Typeform](https://www.g2.com/compare/loyaltylion-vs-typeform)
- [LoyaltyLion vs Experience.com](https://www.g2.com/compare/experience-com-vs-loyaltylion)
- [LoyaltyLion vs G2 Marketing Solutions](https://www.g2.com/compare/g2-vs-loyaltylion)

  ### 4. [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews)
By Bazaarvoice
**Average Rating:** 4.2/5
**Total Reviews:** 809
Thousands of the world’s leading brands and retailers trust Bazaarvoice technology, services, and expertise to drive revenue, extend reach, gain actionable insights, and create loyal advocates. Bazaarvoice’s extensive global retail, social, and search syndication network, product-passionate community, and enterprise-level technology provide the tools brands and retailers need to create smarter shopper experiences across the entire customer journey.


Reviewers say compared to Okendo, Bazaarvoice is:
- Slower to reach roi
- More expensive
Categories in common with Okendo: [Online Reputation Management](https://www.g2.com/categories/online-reputation-management), [Review Management](https://www.g2.com/categories/review-management-software)

**Compare:** [Okendo vs Bazaarvoice](https://www.g2.com/compare/bazaarvoice-vs-okendo)
**Compare Bazaarvoice with other alternatives:**
- [Bazaarvoice vs Reviews.io](https://www.g2.com/compare/bazaarvoice-vs-reviews-io)
- [Bazaarvoice vs Yotpo](https://www.g2.com/compare/bazaarvoice-vs-yotpo)
- [Bazaarvoice vs LoyaltyLion](https://www.g2.com/compare/bazaarvoice-vs-loyaltylion)
- [Bazaarvoice vs Smile.io](https://www.g2.com/compare/bazaarvoice-vs-smile-io)
- [Bazaarvoice vs Klaviyo](https://www.g2.com/compare/bazaarvoice-vs-klaviyo)
- [Bazaarvoice vs Birdeye](https://www.g2.com/compare/bazaarvoice-vs-birdeye)
- [Bazaarvoice vs Typeform](https://www.g2.com/compare/bazaarvoice-vs-typeform)
- [Bazaarvoice vs Experience.com](https://www.g2.com/compare/bazaarvoice-vs-experience-com)
- [Bazaarvoice vs G2 Marketing Solutions](https://www.g2.com/compare/bazaarvoice-vs-g2)

  ### 5. [Smile.io](https://www.g2.com/products/smile-io/reviews)
By Smile.io
**Average Rating:** 4.6/5
**Total Reviews:** 442
Create a loyalty and rewards points program


Reviewers say compared to Okendo, Smile.io is:
- Slower to reach roi
- More expensive
- Easier to set up
Categories in common with Okendo: [Loyalty Management](https://www.g2.com/categories/loyalty-management), [Customer Advocacy](https://www.g2.com/categories/customer-advocacy)

**Compare:** [Okendo vs Smile.io](https://www.g2.com/compare/okendo-vs-smile-io)
**Compare Smile.io with other alternatives:**
- [Smile.io vs Reviews.io](https://www.g2.com/compare/reviews-io-vs-smile-io)
- [Smile.io vs Yotpo](https://www.g2.com/compare/smile-io-vs-yotpo)
- [Smile.io vs LoyaltyLion](https://www.g2.com/compare/loyaltylion-vs-smile-io)
- [Smile.io vs Bazaarvoice](https://www.g2.com/compare/bazaarvoice-vs-smile-io)
- [Smile.io vs Klaviyo](https://www.g2.com/compare/klaviyo-vs-smile-io)
- [Smile.io vs Birdeye](https://www.g2.com/compare/birdeye-vs-smile-io)
- [Smile.io vs Typeform](https://www.g2.com/compare/smile-io-vs-typeform)
- [Smile.io vs Experience.com](https://www.g2.com/compare/experience-com-vs-smile-io)
- [Smile.io vs G2 Marketing Solutions](https://www.g2.com/compare/g2-vs-smile-io)

  ### 6. [Klaviyo](https://www.g2.com/products/klaviyo/reviews)
By Klaviyo
**Average Rating:** 4.6/5
**Total Reviews:** 1,355
Klaviyo, a unified customer platform for email, SMS, and more, gives your online brand direct ownership of your consumer data and interactions.


Reviewers say compared to Okendo, Klaviyo is:
- Slower to reach roi
- More expensive
- Better at meeting requirements
Categories in common with Okendo: [Review Management](https://www.g2.com/categories/review-management-software)

**Compare:** [Okendo vs Klaviyo](https://www.g2.com/compare/klaviyo-vs-okendo)
**Compare Klaviyo with other alternatives:**
- [Klaviyo vs Reviews.io](https://www.g2.com/compare/klaviyo-vs-reviews-io)
- [Klaviyo vs Yotpo](https://www.g2.com/compare/klaviyo-vs-yotpo)
- [Klaviyo vs LoyaltyLion](https://www.g2.com/compare/klaviyo-vs-loyaltylion)
- [Klaviyo vs Bazaarvoice](https://www.g2.com/compare/bazaarvoice-vs-klaviyo)
- [Klaviyo vs Smile.io](https://www.g2.com/compare/klaviyo-vs-smile-io)
- [Klaviyo vs Birdeye](https://www.g2.com/compare/birdeye-vs-klaviyo)
- [Klaviyo vs Typeform](https://www.g2.com/compare/klaviyo-vs-typeform)
- [Klaviyo vs Experience.com](https://www.g2.com/compare/experience-com-vs-klaviyo)
- [Klaviyo vs G2 Marketing Solutions](https://www.g2.com/compare/g2-vs-klaviyo)

  ### 7. [Birdeye](https://www.g2.com/products/birdeye/reviews)
By Birdeye
**Average Rating:** 4.7/5
**Total Reviews:** 4,096
Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes.


Reviewers say compared to Okendo, Birdeye is:
- Slower to reach roi
- More expensive
- Better at meeting requirements
Categories in common with Okendo: [Online Reputation Management](https://www.g2.com/categories/online-reputation-management), [Customer Advocacy](https://www.g2.com/categories/customer-advocacy)

**Compare:** [Okendo vs Birdeye](https://www.g2.com/compare/birdeye-vs-okendo)
**Compare Birdeye with other alternatives:**
- [Birdeye vs Reviews.io](https://www.g2.com/compare/birdeye-vs-reviews-io)
- [Birdeye vs Yotpo](https://www.g2.com/compare/birdeye-vs-yotpo)
- [Birdeye vs LoyaltyLion](https://www.g2.com/compare/birdeye-vs-loyaltylion)
- [Birdeye vs Bazaarvoice](https://www.g2.com/compare/bazaarvoice-vs-birdeye)
- [Birdeye vs Smile.io](https://www.g2.com/compare/birdeye-vs-smile-io)
- [Birdeye vs Klaviyo](https://www.g2.com/compare/birdeye-vs-klaviyo)
- [Birdeye vs Typeform](https://www.g2.com/compare/birdeye-vs-typeform)
- [Birdeye vs Experience.com](https://www.g2.com/compare/birdeye-vs-experience-com)
- [Birdeye vs G2 Marketing Solutions](https://www.g2.com/compare/birdeye-vs-g2)

  ### 8. [Typeform](https://www.g2.com/products/typeform/reviews)
By Typeform
**Average Rating:** 4.5/5
**Total Reviews:** 1,004
Make every interaction count


Reviewers say compared to Okendo, Typeform is:
- Slower to reach roi
- More usable
- More expensive
Categories in common with Okendo: [Survey](https://www.g2.com/categories/survey)

**Compare:** [Okendo vs Typeform](https://www.g2.com/compare/okendo-vs-typeform)
**Compare Typeform with other alternatives:**
- [Typeform vs Reviews.io](https://www.g2.com/compare/reviews-io-vs-typeform)
- [Typeform vs Yotpo](https://www.g2.com/compare/typeform-vs-yotpo)
- [Typeform vs LoyaltyLion](https://www.g2.com/compare/loyaltylion-vs-typeform)
- [Typeform vs Bazaarvoice](https://www.g2.com/compare/bazaarvoice-vs-typeform)
- [Typeform vs Smile.io](https://www.g2.com/compare/smile-io-vs-typeform)
- [Typeform vs Klaviyo](https://www.g2.com/compare/klaviyo-vs-typeform)
- [Typeform vs Birdeye](https://www.g2.com/compare/birdeye-vs-typeform)
- [Typeform vs Experience.com](https://www.g2.com/compare/experience-com-vs-typeform)
- [Typeform vs G2 Marketing Solutions](https://www.g2.com/compare/g2-vs-typeform)

  ### 9. [Experience.com](https://www.g2.com/products/experience-com/reviews)
By Experience.com
**Average Rating:** 4.8/5
**Total Reviews:** 382
Experience.com is an enterprise experience management platform.


Reviewers say compared to Okendo, Experience.com is:
- Slower to reach roi
- More expensive
- Better at meeting requirements
Categories in common with Okendo: [Online Reputation Management](https://www.g2.com/categories/online-reputation-management), [Review Management](https://www.g2.com/categories/review-management-software), [Survey](https://www.g2.com/categories/survey)

**Compare:** [Okendo vs Experience.com](https://www.g2.com/compare/experience-com-vs-okendo)
**Compare Experience.com with other alternatives:**
- [Experience.com vs Reviews.io](https://www.g2.com/compare/experience-com-vs-reviews-io)
- [Experience.com vs Yotpo](https://www.g2.com/compare/experience-com-vs-yotpo)
- [Experience.com vs LoyaltyLion](https://www.g2.com/compare/experience-com-vs-loyaltylion)
- [Experience.com vs Bazaarvoice](https://www.g2.com/compare/bazaarvoice-vs-experience-com)
- [Experience.com vs Smile.io](https://www.g2.com/compare/experience-com-vs-smile-io)
- [Experience.com vs Klaviyo](https://www.g2.com/compare/experience-com-vs-klaviyo)
- [Experience.com vs Birdeye](https://www.g2.com/compare/birdeye-vs-experience-com)
- [Experience.com vs Typeform](https://www.g2.com/compare/experience-com-vs-typeform)
- [Experience.com vs G2 Marketing Solutions](https://www.g2.com/compare/experience-com-vs-g2)

  ### 10. [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews)
By G2
**Average Rating:** 4.6/5
**Total Reviews:** 5,522
G2 Marketing Solutions is a buyer intelligence and demand generation platform that enables businesses to reach and engage software buyers who are actively researching solutions. Built on G2’s marketplace, which attracts millions of buyers each year, the platform provides access to verified reviews, buyer activity data, and insights into how customers evaluate products, categories, and competitors. The platform includes capabilities such as Buyer Intent data, product profiles, review collection, and market intelligence to help organizations identify in-market accounts, improve visibility, and support go-to-market strategies. By leveraging real-time buyer behavior signals and integrating with sales and marketing tools, businesses can prioritize outreach, align with buyer readiness, and drive more efficient pipeline generation.


Reviewers say compared to Okendo, G2 Marketing Solutions is:
- Slower to reach roi
- Better at meeting requirements
- More usable
Categories in common with Okendo: [Online Reputation Management](https://www.g2.com/categories/online-reputation-management), [Survey](https://www.g2.com/categories/survey)

**Compare:** [Okendo vs G2 Marketing Solutions](https://www.g2.com/compare/g2-vs-okendo)
**Compare G2 Marketing Solutions with other alternatives:**
- [G2 Marketing Solutions vs Reviews.io](https://www.g2.com/compare/g2-vs-reviews-io)
- [G2 Marketing Solutions vs Yotpo](https://www.g2.com/compare/g2-vs-yotpo)
- [G2 Marketing Solutions vs LoyaltyLion](https://www.g2.com/compare/g2-vs-loyaltylion)
- [G2 Marketing Solutions vs Bazaarvoice](https://www.g2.com/compare/bazaarvoice-vs-g2)
- [G2 Marketing Solutions vs Smile.io](https://www.g2.com/compare/g2-vs-smile-io)
- [G2 Marketing Solutions vs Klaviyo](https://www.g2.com/compare/g2-vs-klaviyo)
- [G2 Marketing Solutions vs Birdeye](https://www.g2.com/compare/birdeye-vs-g2)
- [G2 Marketing Solutions vs Typeform](https://www.g2.com/compare/g2-vs-typeform)
- [G2 Marketing Solutions vs Experience.com](https://www.g2.com/compare/experience-com-vs-g2)


---
## Okendo Alternatives FAQs

### How does Okendo compare to Reviews.io?

According to G2 data, [Okendo](https://www.g2.com/products/okendo/reviews) and [Reviews.io](https://www.g2.com/products/reviews-io/reviews) both receive high user satisfaction with average ratings of 4.6/5 from 370 reviews for Okendo and 4.8/5 from 644 reviews for Reviews.io. Reviews.io holds a slight advantage in meeting requirements (9.2 vs 8.9) and better support (9.6 vs 9.4), while Okendo leads in ease of setup (9.0 vs 8.6), ease of administration (9.1 vs 9.0), and ease of doing business with (9.3 vs 9.4, a marginal difference). Sentiment analysis highlights Okendo's strengths in ease of use (183 mentions), customer support (159 mentions), and feature richness (119 mentions), with some concerns about limited customization (29 mentions) and pricing (24 mentions). Reviews.io users praise customer support (82 mentions) and helpfulness (47 mentions), though some note higher costs (9 mentions) and occasional usability challenges. Both platforms are recognized for strong customer support and integration capabilities, with Okendo noted for seamless Shopify and Klaviyo integrations and Reviews.io for its effective review management and Google Store Ratings integration. Overall, [Okendo](https://www.g2.com/products/okendo/reviews) excels in usability and setup ease, while [Reviews.io](https://www.g2.com/products/reviews-io/reviews) slightly outperforms in meeting requirements and support responsiveness, making both competitive options depending on specific business priorities.



### What are the best alternatives to Okendo?

According to G2, the best alternatives to Okendo include [Reviews.io](https://www.g2.com/products/reviews-io/reviews) (4.8/5 stars, 644 reviews), [Yotpo](https://www.g2.com/products/yotpo/reviews) (4.3/5 stars, 265 reviews), [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews) (4.6/5 stars, 592 reviews), [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) (4.2/5 stars, 809 reviews), [Smile.io](https://www.g2.com/products/smile-io/reviews) (4.6/5 stars, 440 reviews), [Klaviyo](https://www.g2.com/products/klaviyo/reviews) (4.6/5 stars, 1354 reviews), [Birdeye](https://www.g2.com/products/birdeye/reviews) (4.7/5 stars, 4065 reviews), [Typeform](https://www.g2.com/products/typeform/reviews) (4.5/5 stars, 1002 reviews), [Experience.com](https://www.g2.com/products/experience-com/reviews) (4.8/5 stars, 377 reviews), and [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) (4.6/5 stars, 5519 reviews). These alternatives offer strong customer support, ease of use, and additional features such as loyalty programs, AI-powered insights, and multi-channel integrations.



### What features do alternatives offer that Okendo does not?

Okendo users report limitations in customization options, lack of advanced analytics such as theme and keyword extraction from review content, and absence of more flexible loyalty and rewards incentive structures like cashback models. Additionally, Okendo lacks native automated review response personalization and more robust backend analytics for long-term sentiment trends. Users also desire better integration capabilities, such as with Slack and re:amaze, and enhanced review syndication features.



### Which Review Management tools do reviewers recommend instead of Okendo?

Reviewers recommend [Reviews.io](https://www.g2.com/products/reviews-io/reviews) for its superior customer support (82 mentions), ease of use (34 mentions), and effective review management with 644 reviews and a 4.8-star rating. [Yotpo](https://www.g2.com/products/yotpo/reviews) is favored for its integrated loyalty and review platform, seamless Shopify integration, and strong customer support with 265 reviews and a 4.3-star rating. [Birdeye](https://www.g2.com/products/birdeye/reviews) is highly recommended for multi-location businesses due to its AI-driven automation, centralized review management, and excellent support, boasting 4065 reviews and a 4.7-star rating. Additionally, [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews) and [Smile.io](https://www.g2.com/products/smile-io/reviews) are suggested for robust loyalty program features and ease of administration. These platforms consistently outperform Okendo in ease of administration, usability, and support according to G2 user feedback.



### Why do users choose Reviews.io over Okendo?

Users choose [Reviews.io](https://www.g2.com/products/reviews-io/reviews) over [Okendo](https://www.g2.com/products/okendo/reviews) primarily for its higher scores in meeting requirements (9.2 vs 8.9) and better customer support (9.6 vs 9.4), as reflected in 82 mentions of excellent support and 47 mentions of helpfulness in Reviews.io reviews. Reviews.io is also favored for its effective integration with Google Store Ratings and Google Shopping, which enhances online reputation management. Additionally, users appreciate Reviews.io's straightforward review collection process and the platform's ability to consolidate reviews across multiple channels. Despite some mentions of higher pricing, users value the responsive and knowledgeable support team, with specific praise for agents like Trilok and Maddox, which contributes to a smoother onboarding and issue resolution experience. The platform's ease of use and comprehensive feature set, including customizable widgets and analytics, also influence users to prefer Reviews.io, especially when cost savings compared to alternatives like Trustpilot are considered. In summary, users select [Reviews.io](https://www.g2.com/products/reviews-io/reviews) for its superior support quality, strong integration capabilities, and value for money, which collectively enhance their ability to manage customer reviews effectively and build trust with their audience.




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- [Which AP automation tools are top-rated by software companies](https://www.g2.com/discussions/which-ap-automation-tools-are-top-rated-by-software-companies)
- [What are the top-rated DBMS tools for security and compliance?](https://www.g2.com/discussions/what-are-the-top-rated-dbms-tools-for-security-and-compliance)
- [What's the best software for managing team passwords](https://www.g2.com/discussions/top-enterprise-password-managers-what-s-worked-best-at-scale)
- [Top rated DXP software for enhancing customer engagement](https://www.g2.com/discussions/top-rated-dxp-software-for-enhancing-customer-engagement)
- [Top automated software testing platforms for QA teams](https://www.g2.com/discussions/top-automated-software-testing-platforms-for-qa-teams)
- [Best partner management system for increasing revenue](https://www.g2.com/discussions/best-partner-management-system-for-increasing-revenue)

## Spotlight Categories
- [A/B Testing Tools](https://www.g2.com/categories/a-b-testing-tools)
- [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation)
- [Employee Recognition Software](https://www.g2.com/categories/employee-recognition)