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5 Novocall Reviews
I got the lifetime deal, so the pricing was great. The development team keeps updating the tool, which is really good. It has almost everything that Calendly has. They've improved the design in the last month, and now it looks more professional. It syncs with Google Calendar, Zoom, Google Meet, PayPal, and Zapier. Review collected by and hosted on G2.com.
The loading speed of the iframe when you embed it on your website. It's too slow considering today's user's requirements. I've contacted their development team several times on this matter, and they have made improvements, but it's still not there. It takes 3 - 4 seconds for the iframe to appear and then between 5-6 to get entirely usable.
The other thing that could be improved is the reminders. They are sent from their account "novocall" and not from my name. Review collected by and hosted on G2.com.
Customer support is phenomenal. I also admire how quickly this service makes progress. Review collected by and hosted on G2.com.
No Matomo Analytics integration. I'm talking about events. I use Google Analytics too and this one is supported, but Matomo gives me different data, so I use both. Event integration with Matomo is almost the same as integration with GA, so I hope it will be implemented one day. Review collected by and hosted on G2.com.
One of the best things about Novocall is probably their team - they listen to their users and JJ responded to me within seconds! Setup took less than 20 minutes and when I had questions these guys got back to me at 2 am in the morning! Professionally looking end product. It does exactly what it says. Widget sits nicely on my Weebly website, looks very good and works flawlessly. Review collected by and hosted on G2.com.
I can't integrate with my google calendar. The last thing I want is for a prospect to schedule a call with me and me not be able to return the call. Inability to handle different company names for different widgets and clients drives me nuts. No Zapier or webhooks yet so automation is out of reach for now. Review collected by and hosted on G2.com.
It was easy to use, it provides instant results which was able prove the value of my digital campaign in other channels that is hard to track. Review collected by and hosted on G2.com.
It works as it is described. There is nothing notably to dislike. Review collected by and hosted on G2.com.
Easy setup. Got it working in about 15 minutes and received first phone call the next day. Customizable widget (design and triggers). Review collected by and hosted on G2.com.
I don't like that configuring the SMS text is only in the Team subscription plan. Review collected by and hosted on G2.com.
