Cam R.
CR
Cam R.
CSM
Small-Business (50 or fewer emp.)
"Effortless Organization with Room for Improvement"
4/5
What do you like best about Notion?

I use Notion for managing work tasks, building a story bible for a book I'm writing, and journaling. It helps me stay organized and on track. I love being able to use AI to easily make updates without having to edit everything individually. I like the templates a lot; they help me learn what I can do and draw inspiration for my boards. Also, being able to connect Notion to AI is great. Setting up Notion was easy using the templates. Review collected by and hosted on G2.com.

What do you dislike about Notion?

I think it's just hard to find things or to navigate sometimes. I don't know how to make that easier. But I just sometimes want to jot down an idea or a task and not have to fill out a bunch of info or click into a bunch of pages to do it. Review collected by and hosted on G2.com.

Sharad K.
SK
Sharad K.
Product Manager
Small-Business (50 or fewer emp.)
"Flexible, Intuitive Workspace That Scales with Product Teams"
4/5
What do you like best about Notion?

As a Product Manager, what I value most about Notion is its flexibility for managing the entire product lifecycle. The UI is clean and intuitive, so it’s easy to maintain PRDs, roadmaps, sprint plans, meeting notes, and feature documentation in one place without adding unnecessary complexity.

Notion also integrates smoothly with tools like Jira, Slack, GitHub, Figma, and Google Drive, which helps keep product, design, and engineering teams aligned. Performance has been reliable for me even in documentation-heavy workspaces, and collaboration feels seamless thanks to comments, mentions, and real-time editing.

Notion AI has become a genuinely useful part of my workflow. I rely on it to summarize meeting notes, refine product requirements, brainstorm feature ideas, and quickly draft documentation, which saves me a significant amount of time.

From a pricing perspective, it delivers strong ROI—especially for startups and growing product teams that want to replace multiple documentation and knowledge management tools. The onboarding experience is excellent as well: the ready-to-use templates and intuitive interface help new team members ramp up quickly. Along with a comprehensive knowledge base and an active community, it’s a tool that’s easy to adopt and continues to scale well as teams grow. Review collected by and hosted on G2.com.

What do you dislike about Notion?

As much as I enjoy using Notion, there are a few areas where it could improve. When workspaces get very large, performance can start to feel sluggish at times, especially as databases grow more complex. And while its flexibility is one of its biggest strengths, that same openness can create a steeper learning curve for teams that don’t already have a clear workspace structure in place.

The AI features are helpful, but they still don’t feel deeply integrated into day-to-day product workflows. For instance, it would be smoother if meeting notes could automatically connect to related PRDs, user stories, or roadmap items without extra manual effort. Integrations with tools like Jira are fine for basic needs, but they aren’t always as capable as what you get in more native project management platforms. Review collected by and hosted on G2.com.

Pedro C.
PC
Pedro C.
Co-Director
Small-Business (50 or fewer emp.)
"Intuitive UX, Powerful Relations, and Fast Notion AI"
4.5/5
What do you like best about Notion?

What I find most helpful in Notion is the availability of tools like “Relations,” which enable me to connect different tables that contain different kinds of content.

On the other hand, I really like the intuitive UX/UI Notion offers for discovering new tools, updates, and integrations with other platforms like Sharepoint and Outlook. I also appreciate the speed at which Notion AI responds to the questions I ask.

One unexpected benefit I discovered is that I can ask Notion AI an unlimited number of questions. I’ve found this very useful and, in the long term, also cost-effective. In a context where AI costs are constantly increasing, having a tool like Notion—with a very complete interface, constant updates, and features that provide my team a lot of relief—makes a real difference.

Last but not least, I like Notion’s onboarding for anyone who has never used it before. Thanks to that, and to Notion’s UX, it becomes possible for anyone to gradually discover how to use Notion, even if they have never used it before. Review collected by and hosted on G2.com.

What do you dislike about Notion?

What I don't like about Notion is the fact that an anonymous user cannot leave a comment that gets saved. Review collected by and hosted on G2.com.

Chris N.
CN
Chris N.
Head of People & Talent
Small-Business (50 or fewer emp.)
"Notion has become the central workspace for how I organise and deliver my work"
5/5
What do you like best about Notion?

Notion has made a genuine difference to how I manage projects, meetings, recruitment activity, policies and ongoing action logs. The flexible database system allows me to build exactly what I need without being restricted by rigid templates, while the clean interface makes even quite detailed workspaces easy to navigate and maintain.

The AI functionality is where I have found the greatest value. I regularly use Notion AI to turn rough notes into structured documents, summarise lengthy meeting records, identify actions and blockers, improve written communication and create strong first drafts. Instead of spending time manually reorganising information after every meeting, I can quickly produce a clear summary with owners, priorities and next steps. It has saved me hours of administrative work and allows me to spend more time on decisions and delivery.

I also find the ability to ask questions about information already held within the workspace particularly useful. Rather than searching through multiple pages and databases, I can locate key details and bring related information together much more quickly.

The platform performs reliably, integrates well into our wider workflow and offers strong value when you consider the number of separate tools it can replace. There is a learning curve when first building more advanced databases, but the templates, documentation and intuitive drag-and-drop experience make onboarding straightforward.

Overall, Notion combines documentation, project management, knowledge sharing and AI assistance exceptionally well. It has become much more than a note-taking tool for me as it is a practical operating system for keeping work structured, visible and moving forward. Review collected by and hosted on G2.com.

What do you dislike about Notion?

It can sometimes feel a little clunky to navigate, particularly as a workspace becomes more complex. Some functionality is not immediately obvious, so there can be a learning curve when working out how to complete certain tasks. A little more consistency and simplicity across the interface would make the overall experience even better. Review collected by and hosted on G2.com.

Barbara N.
BN
Barbara N.
Operations Manager
Mid-Market (51-1000 emp.)
"Flexible, High-Performance Platform with Great Pricing"
5/5
What do you like best about Notion?

I adore the flexibility of the platform and the pricing of the paid packages. It's fast easy to reach both from browser, desktop app and also from mobile apps. It's easy to navigate as well and cowork with our team is practically seamless. Review collected by and hosted on G2.com.

What do you dislike about Notion?

There are moments when the desktop app fails to load the database and I need to refresh it a few times before I can continue my work. Automations need some more improvement as well, especially when it comes to integrating formulas and connecting databases to each other. For now it can be circumvented by time based automations most of the time, but they are not fool proof. Review collected by and hosted on G2.com.

angad t.
AT
angad t.
president
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Notion’s Flexibility Makes It Easy to Build Notes, Databases, and Wikis"
4.5/5
What do you like best about Notion?

My favorite feature of Notion is its flexibility. I can create a basic note, an extensive database, or an entire project wiki, all within Notion and everything is interconnected. It molds to my workflow rather than trying to constrain me into one way of doing things. Review collected by and hosted on G2.com.

What do you dislike about Notion?

The navigation can feel difficult at times. When I’m switching from one page to the next, I sometimes get stuck and end up feeling like I’m lost in a loop. Review collected by and hosted on G2.com.

Neeraj J.
NJ
Neeraj J.
Founder
Financial Services
Small-Business (50 or fewer emp.)
"Seamless Document Management with Intuitive Features"
5/5
What do you like best about Notion?

I love using Notion for preparing documents and managing my requirements. Its functionality makes it easy to communicate what needs to be done with my project manager, developers, front-end and back-end teams, and stakeholders. Everything is managed in one single place, which is incredibly helpful. The calendar feature is great for automatically updating my calendar and sending notifications before meetings, which definitely helps me stay organized. This email integration means I don’t have to open a browser, and the badging system filters emails in a nice way. I enjoy Notion’s ecosystem, which I find comparable to Apple’s, with its good features and tools. The setup was super easy, just like signing up, creating an account, and logging in. Overall, managing documents in Notion is amazing. Review collected by and hosted on G2.com.

What do you dislike about Notion?

The calendar in Notion needs improvement. It would be great if we could configure it with Zoom or Google Meet to schedule meetings in a more professional way. Also, adding features like cards, images for meetings, and notes could provide context about the meeting. These features are needed when scheduling a meeting. Review collected by and hosted on G2.com.

Aditya C.
AC
Aditya C.
Business Operations and Finance intern
Small-Business (50 or fewer emp.)
"Powerful Wiki Workbooks with AI That Keep Documentation Effortlessly Up to Date"
5/5
What do you like best about Notion?

A complete workbook that makes it very easy to maintain a company wiki. The sub-pages are quite powerful, and the new AI features make it easier to keep project documentation up to date.

Felxibility to create your own or use template is super powerful

The MCP connection with major LLM AI tools makes it super helpful to document insighful operating knowledge and break silos in the org.

The pricing is affordable, and even the free version covers a alot of features for early users.

Once the project overview is stored in the workbook, it saves me hours because I dont have to keep repeating the context whenever I write prompts or onboard a new team member.

I havent had any issues with scale or the number of workbooks I create. The performance is super reliable. Review collected by and hosted on G2.com.

What do you dislike about Notion?

Without the AI FEATURES, it can be a bit intimidating for new users. Review collected by and hosted on G2.com.

Thiago S.
TS
Thiago S.
Angel Investor
Small-Business (50 or fewer emp.)
"Powerful Relational Databases and Easy Adoption That Streamline Our Workflow"
5/5
What do you like best about Notion?

The relational database model is what makes it stick for us. I can link a client meeting note directly to the roadmap card it produced, and that card to the technical documentation for the corresponding automation. That traceability between "the client asked for this" and "the developer shipped it" is something I'd previously only seen with Jira plus Confluence plus a spreadsheet, and with far more administrative overhead.

For a small team, setup cost is close to zero. We built our structure for PRDs, development scheduling, and meeting notes without anyone dedicated to administering the tool.

Adoption by non-technical people is a genuine strength. Our sales and CS folks use it without formal training, because the interface reads like a document before it reads like a system.

The API and MCP support changed things over the past year. We connected AI agents that read and write directly to our databases, which turned Notion from a passive repository into something that participates in the workflow. Review collected by and hosted on G2.com.

What do you dislike about Notion?

Performance on dense pages is the biggest ongoing annoyance. Long pages with heavily nested blocks and embedded databases are noticeably slow to load and edit.

The API has rough edges that cost real development time. Update operations sometimes return a timeout error when they actually applied, which causes duplication if you retry without verifying first. There are also payload limits that aren't clearly documented, forcing you to chunk larger insertions.

Permissions are too coarse for sharing content with external clients. There's no granularity at the property or row level within a database. Review collected by and hosted on G2.com.

jaidev n.
JN
jaidev n.
Social Media Intern
Small-Business (50 or fewer emp.)
"User-Friendly with Handy AI Features"
4/5
What do you like best about Notion?

I find Notion very easy to use. The new AI features are quite handy and helpful most of the time. Being able to ask the AI to make changes that I might not have the technical ability to do is especially useful, and in most cases it does a fair job. The initial setup was also fairly straightforward, and as a new user, my experience has been smooth so far.

It’s also super easy to collaborate across teams, and it helps improve overall team performance. We're able to handle internal communications & external communication with ease.

It integrates well with our workflows & performs well even when sharing with multiple people. Solid ROI for our company. Review collected by and hosted on G2.com.

What do you dislike about Notion?

I think the AI in Notion could be better in terms of understanding and reasoning. However, I expect improvements as models get better. Review collected by and hosted on G2.com.