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Notion Pricing Reviews

(2)
SHASHANK GOWDA S I.
SI
Information Science Engineering Student
Small-Business (50 or fewer emp.)
"My Mind, Very Much Organized: Thanks to Notion"
What do you like best about Notion?

I am a fan of notion for their clean, minimalistic and user friendly nature that it offers. But now with their new ai features it got powerful (wanna see how their build feature will evolve). Also the way i can integrate my google calendar data, managing some of my clients meeting got super simplified. Also while making plans, the use of ai in the same platform makes it easier to write content and get data from. Also a few shortcuts that i can create using their automation tool simplified my boring and time consuming simple tasks. Review collected by and hosted on G2.com.

What do you dislike about Notion?

Notion's new AI features have amazed me, i regularly use the ask feature and it works flawlessly. But i would ask Notion to work on their research and build AI features as the are not on to the point. Also would ask Notion to integrate Microsoft teams to manage effectively the meetings along with already integrated google calendar. Also a few more ai features focusing on simplifying techies life and improving productivity. Review collected by and hosted on G2.com.

Aaron B.
AB
Director of Digital Strategy
Marketing and Advertising
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Beware: Notion Can and Will Block Access to Your Data"
What do you like best about Notion?

Great for tech-savvy users who like to build their own solutions. Customizable. Review collected by and hosted on G2.com.

What do you dislike about Notion?

Notion has the single worst customer policies I’ve ever experienced from a software company. I didn’t renew my annual subscription because I wanted to downgrade back to the free plan—a perfectly reasonable request. Instead of honoring that, Notion completely locked me out of my own account. I couldn’t even view my workspaces, despite the fact that I had already paid for over a year of service.

For context: I used Notion every single day for both my work and personal life. It was my central hub. When I asked if they could simply switch me to a monthly plan (which I was willing to pay for), their support team flat-out refused. They were rigid, dismissive, and offered zero real solutions. Their so-called “export” option is a joke—you just get a giant, unorganized dump of images and markdown files that are practically useless.

It would be one thing if Notion restricted me from creating new notes until I paid. Fine. But to lock away all of my existing data—the very data I created while paying them—is predatory and inexcusable. This is not just bad customer service; it’s a hostage situation for your information.

Notion’s product itself is good, but their policies make it a complete nonstarter. No tool, no matter how polished, is worth the risk of having your data held hostage by an inflexible company that refuses to work with paying customers. There are plenty of alternatives out there that respect their users far more. Save yourself the regret—go with literally any other option. Review collected by and hosted on G2.com.

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