Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
"Dynamic Bundling"
4.5/5
What do you like best about Nosto?

I enjoy the dynamic bundling feature because it has boosted interest in some of our lesser-known products. Sean has made this a very fun feature to set up! Review collected by and hosted on G2.com.

What do you dislike about Nosto?

Sometimes the merchandising aspects can be a bit glitchy, but Sean has been very helpful in ensuring that these issues are taken care of. Review collected by and hosted on G2.com.

Regina .
R
Regina .
Enterprise (> 1000 emp.)
"Amazing e-comm tool & customer support"
5/5
What do you like best about Nosto?

Nosto's emphasis on data-driven personalization ensures that our customers receive tailored recommendations and content, making their interactions more relevant and engaging. Nosto stands out for its commitment to leveraging data for personalization and enhancing the overall merchandising process.

Nosto's customer support couldn't be better, our success manager is knowledgeable, attentive, and is always prepared to discuss better ways to optimize our brands. Review collected by and hosted on G2.com.

What do you dislike about Nosto?

Everything is great, just takes a bit of time to understand the entire platform and where all the elements are located. Also looking forward to Nosto expanding their search capibilites. Review collected by and hosted on G2.com.

yann a.
YA
yann a.
Chef de projet e-commerce
Small-Business (50 or fewer emp.)
"A very good, efficient, and intuitive automation platform"
5/5
What do you like best about Nosto?

The personalization and segmentation of recommendations. Review collected by and hosted on G2.com.

What do you dislike about Nosto?

Perhaps there is a lack of diversity in the recommendation templates. Review collected by and hosted on G2.com.

Verified User in Luxury Goods & Jewelry
IL
Verified User in Luxury Goods & Jewelry
Mid-Market (51-1000 emp.)
"Tip to Toe Nosto"
3.5/5
What do you like best about Nosto?

Nosto has very easy configuration changes and can be tweaked with logic easily Review collected by and hosted on G2.com.

What do you dislike about Nosto?

Even though Nosto has a lot of data that is captured by itself it does not give any API to access it every time if anything is required we have to log in and check. since it is not possible to give access to everyone it becomes a very tedious task to check and update data every time. Also, the customer support response is very slow, and getting technical issues solved takes time due to which the client has to bear losses incurred until the issue is solved Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"An interesting and intelligent tool"
1.5/5
What do you like best about Nosto?

A monitoring team and technicians not up to the task Review collected by and hosted on G2.com.

What do you dislike about Nosto?

bugs in English/French translation. information not coming up. Review collected by and hosted on G2.com.

BS
Brett S.
Small-Business (50 or fewer emp.)
"Nosto has been a game changer for us. Especially having the CX Optimization Package."
5/5
What do you like best about Nosto?

Nosto is a great tool but we love Julia who is the Director of CRO. We definitely would not get as much out of Nosto without the CX Optimization Package. Having Julia and this package have made Nosto a product that has grown our business exponentially. Review collected by and hosted on G2.com.

What do you dislike about Nosto?

Sometimes the back end can be a little clunky but that is where the CRO team helps us out. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Very dynamic; Great for generating $ in the background"
5/5
What do you like best about Nosto?

Nosto is an incredibly sophisticated tool that has many different options for meeting the needs of our business, while also offering simple solutions that can run in the background and generate money if you're too busy to put a lot of time or resources toward scaling the program. Essentially, there's solutions regardless of how much knowledge or time you have that can still make this a revenue generating tool. Review collected by and hosted on G2.com.

What do you dislike about Nosto?

I think it can feel overwhelming at first just how many options you can run in Nosto, which can be quite intimidating, especially if you're new to the tool. Luckily, between the Nosto Customer Academy and our Nosto Customer Success Manager, I've been able to bring ideas of what I want to do and have easily found instructions or solutions to put them into play. Review collected by and hosted on G2.com.

Thibault B.
TB
Thibault B.
Responsable Ecommerce
Small-Business (50 or fewer emp.)
"Very good customer services and a very good e-commerce tool"
5/5
What do you like best about Nosto?

I really appreciate all the possibilities that the tool offers us, no matter what our needs, there's always something that can be improved and that better matches our objectives. Our Customer Success Manager is also a great help in giving us best practices and advice on how to optimise what we already have. Review collected by and hosted on G2.com.

What do you dislike about Nosto?

I would say that the platform is sometimes difficult to get to grips with when you're looking for certain data. Apart from that, there have been a few problems with the display of our recommendations, but nothing too disturbing and above all they've always been sorted out very quickly! Review collected by and hosted on G2.com.

Verified User in Online Media
UO
Verified User in Online Media
Small-Business (50 or fewer emp.)
"Nosto a great e-commerce tool to provide an excellent service"
5/5
What do you like best about Nosto?

Nosto is a great e-commerce tool which provides a great top notch service. The tool has taglines , dashboards, and self customisable options. The websites are designed in s such a way that viewers find it user friendly. Nosto has an amazing feature of providing satisfactory browsing experience. The customers find taglines and dashboards and are able to purchase products needed according to weather and location. I would definitely recommend Nosto to all. Review collected by and hosted on G2.com.

What do you dislike about Nosto?

I have been using Nosto for a long time now. Initially I some difficulties but with the customer support provided by them like arranging webinars and multiple tutorials everything seem easy and better. Nosto easily manages single large store but sometime it fails to compile data a many franchise stores. These are minor problems. With a update everything can be resolved in a nick of time. Nosto does what it claims. I would definitely recommend it to all out there. Review collected by and hosted on G2.com.

MP
Michaela P.
Small-Business (50 or fewer emp.)
"Exceptional Support and User-Friendly Experience"
5/5
What do you like best about Nosto?

Nosto is an outstanding e-commerce personalization platform that exceeds expectations. Their exceptional customer support ensures prompt assistance, while the user-friendly interface simplifies campaign management. The comprehensive academy equips users with valuable resources, including tutorials and webinars. Nosto's advanced personalization capabilities drive customer satisfaction and conversions. For a seamless and successful e-commerce personalization experience, Nosto is highly recommended. Review collected by and hosted on G2.com.

What do you dislike about Nosto?

One area where Nosto could improve is in handling multiple shops. While the platform is excellent for managing a single shop, it can be somewhat cumbersome when it comes to handling multiple shops simultaneously. The process of setting up and managing campaigns across multiple stores can be time-consuming and could benefit from more streamlined functionality. However, despite this limitation, Nosto's overall performance and features remain highly commendable. Review collected by and hosted on G2.com.