Easy-to-use tool for daily site merchandising management. The transfer tool is very practical for switching our modifications from one account to another. The Nosto team is very attentive and responsive to meet our requests as quickly as possible. Review collected by and hosted on G2.com.

What bothers me is that we do not have access to global data for all of our sites. We have an account per country/language and no possibility to obtain global data on all of our performances on the tool. Review collected by and hosted on G2.com.

Have been using Nosto for around 8 years on Magento and later Shopify. It was really easy to install on both platforms. A really solid addition to the website that just works. I primarily use it for on-site product recommendations but am also installing the search function. The support is first class, both the live chat on the website and through my CSM and responses are always really quick.

I would like to mention my CSM, Ala, as she has been brilliant in our review meetings and is always full of ideas to test out to optimize our site. Review collected by and hosted on G2.com.

The reporting functionality could be improved with a comparison tool for date ranges. Review collected by and hosted on G2.com.

Nosto is a great tool especially once you learn how to use the system. The functionality available is extensive and the extent of personalisation and segmentation in the system allows us to make the shopping experience for our customers more personal. I also really appreciate the level of support offered by the Customer Success Manager, it really feels like they have an interest in our account and cares about the success of the tools used. Review collected by and hosted on G2.com.

The new update to Nosto has made the back office a bit less intuitive to use. Review collected by and hosted on G2.com.

An advanced eMerchandising with numerous attributes and the possibility to segment according to customer typology! The connection with other apps to help us leverage all the data: customer reviews ... Review collected by and hosted on G2.com.

The data section with the reports could be more comprehensive to help us even better adapt our strategies. Review collected by and hosted on G2.com.

Many tools of the tool can be used to build a great presence for the website. We use recommendation sliders and trigger-based emails, that works great too. The tool is definitely user-friendly. We use Nosto every day. Review collected by and hosted on G2.com.

The price depends on sales - but the negotiations are always fair! Review collected by and hosted on G2.com.

Ease of integration and the ability to run AB tests. Review collected by and hosted on G2.com.

ANALYTICS and REPORTING are terrible. We need more features here. Review collected by and hosted on G2.com.

The dynamic and user friendly admin panel to make dynamic and automated product recommendations on the online store smoothly. The support team is super helpful. The analytics, category merchandising and A/B test feature make it a super convenient tool for the merchants of Shopify. Review collected by and hosted on G2.com.

Sometimes the default templates are not enough, or customization of styling are not that much and learning or coding effort neeeded to make really brand specific templates. Review collected by and hosted on G2.com.

Nosto is a real asset for the brand as it allows us to connect much more closely with our customers. Review collected by and hosted on G2.com.

Support is a bit complicated over time to be able to optimise the elements Review collected by and hosted on G2.com.

Intuitive platform and consideration of customer feedback in order to develop the tool! Review collected by and hosted on G2.com.

Some elements still need to be refined. Review collected by and hosted on G2.com.

We use nosto for personalised product recommendations and onsite content that is tailored to each user. The UI is very user friendly and I'm always able to set up campaigns easily and track its performance Review collected by and hosted on G2.com.

Nothing really, although it would be good to have a 2 way integration with DotDigital Review collected by and hosted on G2.com.