SL

Simen Strømme L.

Traffic Manager

Small-Business (50 or fewer emp.)

3/10/2021

"Good and easy to use platform. Great customer service."

4.5/5

What do you like best about Nosto?

The product recommendations, which contributed to improving both our AOV and CR.

Our account manager was also very helpful, offering guidance and assistance to help set up our A/B testing and other new features on the platform. Review collected by and hosted on G2.com.

What do you dislike about Nosto?

Nothing in particular stands out as we were in general very pleased with this provider. Review collected by and hosted on G2.com.

KS

Keith S.

Small-Business (50 or fewer emp.)

12/14/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"More than just recommendations and first class customer support"

4.5/5

What do you like best about Nosto?

Ease of use and flexibility to add functionality and recommendations to every step of the funnel. We can already see conversion lifts and Jemma, our account manager, is always on hand to help. Review collected by and hosted on G2.com.

What do you dislike about Nosto?

It can be overwhelming - there are so many opportunities! Review collected by and hosted on G2.com.

EL

Elari L.

Marketing Content Manager

Mid-Market (51-1000 emp.)

11/18/2020

"Synonym search words"

5/5

What do you like best about Nosto?

The most helpful and upside thing is that it is very easy and understandable. Adding the synonyms in one or two way is very easy and it improves the search results massively. Review collected by and hosted on G2.com.

What do you dislike about Nosto?

I havent seen any downside at the moment. All the downsides are related to our homepage and how the products are named, no fault for searchnode here. Review collected by and hosted on G2.com.

GR

Geeta R.

Mid-Market (51-1000 emp.)

9/10/2020

"Exceptional Customer Service"

5/5

What do you like best about Nosto?

Nosto, specifically our Customer Success Strategist, are pro-active in suggesting ideas that can maximise success for our online eCommerce programs. They take time to train the Champion team to harness their platform independently - and this makes the team feel empowered. As a solution, Nosto elevates the on-site experience for our consumers by helping us deliver personalised experiences. Review collected by and hosted on G2.com.

What do you dislike about Nosto?

I wish we could be at 100% platform utilisation already to truly harness the platforms capabilities already, but some features, quite rightly, depend on machine learning. Review collected by and hosted on G2.com.

Recommendations to others considering Nosto:

Map Nosto's capabilities to your eComm internal roadmap so that you can activate the features sequentially & based on what can make a difference quickly. Review collected by and hosted on G2.com.

What problems is Nosto solving and how is that benefiting you?

Nosto allows us to turnaround on-site content & promotions incredibly quickly & independent of needing development support. It's synchronisation between email marketing platforms specifically, (from a content & creation of segments POV) has allowed us to serve exclusive members only content. Review collected by and hosted on G2.com.

MT

Michael T.

Small-Business (50 or fewer emp.)

12/11/2020

"Outstanding Service for Implementation"

5/5

What do you like best about Nosto?

The level of service and the product sophistication Review collected by and hosted on G2.com.

What do you dislike about Nosto?

Quite a complex app to start using but the support helps overcome the complexity. Also required some development input on our side to enable Nosto recommendations to display as required. Review collected by and hosted on G2.com.

EL

Ethan L.

ecommerce director

Small-Business (50 or fewer emp.)

2/18/2021

"AMazing product and even better service"

5/5

What do you like best about Nosto?

Great features. Maxime is one of the best most trusted guys ever! pleasure working with him Review collected by and hosted on G2.com.

What do you dislike about Nosto?

Nothing so far. Everything looks really good so far. Review collected by and hosted on G2.com.

AB

Alexandru B.

Small-Business (50 or fewer emp.)

8/26/2020

"Very usefull software"

5/5

What do you like best about Nosto?

As an online store, you need your clients to find the products as soon as possible. With SearchNode this is very easy, because they show you the right results even when you miss some charachters. Also, it gives you recommandations about similar products, if what your are looking for is not available It's one of the most used tools on our website.

SearcdNode team is very responsive to any problems that may occur and try to solve them as fast as possible Review collected by and hosted on G2.com.

What do you dislike about Nosto?

There are rare updates that sometimes affects the search, but nothing major untill now. Sometimes, the search display different products than the clients are looking for, but as i said before, the SearchNode team is very opperative and solve the problem quickly - usually, within hours or 1 working day. Review collected by and hosted on G2.com.

Recommendations to others considering Nosto:

If you have lots of products and categories, SearchNode it's the software that will make your life easier Review collected by and hosted on G2.com.

What problems is Nosto solving and how is that benefiting you?

For some of our clients, the menu can be difficult, especially if they are used with other platforms. With SearchNode, all he they have to do is search for the product they are looking for and they are just one click away from it. Sometimes, it even helps them find better or similar products. So, the most important benefit is gaining time for our clients and giving them mor buying options. Review collected by and hosted on G2.com.

RS

Robert S.

Small-Business (50 or fewer emp.)

6/2/2020

"very committed company, they really supports you by any problems"

5/5

What do you like best about Nosto?

First of all the mega great support from the Nosto team! If you have questions or problems, they are really quick to ask and help you.

The price-performance ratio of Nosto is really great, you really get something for your money. Often there are always big promises beforehand and then not even half of them are kept, that wasn't the case with Nosto!

Nosto is also very innovative, I loved the new A / B testing feature. So you can really test where and what is best received by customers. And you didn't even need your agency or a programmer. Review collected by and hosted on G2.com.

What do you dislike about Nosto?

I am very satisfied with Nosto and have not found anything where I was dissatisfied Review collected by and hosted on G2.com.

Recommendations to others considering Nosto:

Nosto is great software that delivers what it promises! And the support is really great.

On my part, 120% recommendation! Review collected by and hosted on G2.com.

What problems is Nosto solving and how is that benefiting you?

We use the recommendations of Nosto very much. In the categories, landing pages or on the product details page.

At the beginning we were skeptical that it would work, but we were instructed otherwise. We were able to significantly increase our sales. And have also found that it is well received to give customers recommendations because we now have no everyday range. Review collected by and hosted on G2.com.

MM

Marc M.

Small-Business (50 or fewer emp.)

6/1/2020

"Very useful tool for stores with a large SKU Count"

5/5

What do you like best about Nosto?

Easily allows me to automate recommendations per category and browsing history while simultaneously A/B testing to find the best results. For a company like ours that has a huge amount of products the segmentation tools are invaluable, allowing us to put different product in front on selected users. Review collected by and hosted on G2.com.

What do you dislike about Nosto?

I have a multk-store set up on Shopify and it would be really handy to be able to switch to each account more easily. Review collected by and hosted on G2.com.

Recommendations to others considering Nosto:

If you are looking for a simple way to control and optimize product recommendations as well as segmmet your customers into groups to target them with more relevant content then Nosto is the best. Review collected by and hosted on G2.com.

What problems is Nosto solving and how is that benefiting you?

We are solving the problem of what products to put in front of certain customers from a huge range of products. This creates a more seamless browsing experience and increased conversion. Nosto also allows us to manipulate what products show near the top in category listings dependant on certain criteria chosen by us. All A/B testable also. Review collected by and hosted on G2.com.

TW

Terence W.

Corporate Director, E-Commerce and Digital Marketing

Small-Business (50 or fewer emp.)

1/20/2021

"Life saver"

5/5

What do you like best about Nosto?

Ease of use, solid integration support, good value Review collected by and hosted on G2.com.

What do you dislike about Nosto?

not much. more of the fact that they are dependent on facebook's policies which could limit their function (as with other similar platforms) Review collected by and hosted on G2.com.