Merab T.
MT
Merab T.
Python Developer
Small-Business (50 or fewer emp.)
"easy to set up, user-friendly interface, and it simply does what it’s supposed to do."
5/5
What do you like best about NordPass Business?

I’ve been using NordPass for a while now, and honestly it’s one of the easiest tools to get started with . The setup was super quick. What I like the most is how smooth and user-friendly the interface is—it doesn’t overwhelm you with too much, but still offers everything you need. The password generator is strong and really easy to use, and the email breach scanner has worked great so far, giving me peace of mind. I use it daily, and it integrates well across all my devices and browsers without any hassle. Even when I needed help, customer support was rvery helpful. Overall, NordPass strikes a great balance between simplicity and powerful features, making it a reliable password manager I genuinely enjoy using. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

I truly only have a problem with it being annoying on local projects or sites I'm working on and I have yet to find an easy way to turn it off for just those. I guess it could also just be a skills issue on my end—I'm probably just not exploring the settings thoroughly enough. Review collected by and hosted on G2.com.

Response from Customer Success Team of NordPass Business

Hello Merab,

We are grateful for the five stars! I’m glad to hear that you are enjoying NordPass and that you’ve had a positive experience. Your feedback means a lot to us.

As for Autofill behaviour, you can adjust it on each site according to your needs. Here is a quick guide on how to do it: https://support.nordpass.com/hc/en-us/articles/15174496360081-How-to-change-autofill-behavior

Verified User in Telecommunications
UT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
"Powerfull but lacking features"
3.5/5
What do you like best about NordPass Business?

The integration with multiple different browser is a great thing to have. The platform allows for secure password sharing among team members, reducing reliance on insecure methods like spreadsheets or email. Centralized control helps enforce strong password policies and manage access efficiently. Efficient Onboarding and Offboarding of new employee accounts. The features NordPass offers are very helpful and NordPass offers more than a regular user should ask for. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

NordPass lacks a meaningful subfolder structure which makes imports from let's say KeePass somewhat clunky and time consuming.

NordPass password filtering option is also lacking - the keywords in the search bar have to be typed in word for word and keyword searches are often difficult since you can't have two unrelated words (unordered) from an entry - KeePass did it better...

The user interface is quite bulky, in my opinion it should have a smaller font and a smaller preview window. Review collected by and hosted on G2.com.

Response from Customer Success Team of NordPass Business

Hello,

Thank you for taking the time to share such thoughtful feedback—we truly appreciate it. We're glad to hear you’re having a positive experience with NordPass.

We’d like to let you know that the ability to add folders within Shared Folders is on our roadmap. Please stay tuned for updates, as we hope this feature will further enhance your experience.

Thank you as well for sharing your thoughts on easier item filtering. Your feedback has been passed on to our product team for consideration in future improvements.

Regarding the user interface, we’ve recently updated our platforms with a new design aimed at improving both appearance and usability. If you have any suggestions for further enhancements, please don’t hesitate to contact our Customer Support team.

AW
Arron W.
Network Engineer
Mid-Market (51-1000 emp.)
"Super easy and secure solution for passwords."
5/5
What do you like best about NordPass Business?

The number of passwords required to manage day-to-day operations in any company or enterprise is substantial. This often leads staff to reuse the same password across multiple accounts, which poses significant security risks.

NordPass, with MFA (Multi-Factor Authentication) enabled, effectively addresses this issue by providing secure and convenient access to all passwords in one place. It was very easy to set up and integrated seamlessly with our team. It's now used daily across the business. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

Nothing really negative to say - it does what it needs to. Review collected by and hosted on G2.com.

Response from Customer Success Team of NordPass Business

Hello Arron,

We are grateful for the five stars! I’m glad to hear that your team is enjoying NordPass and that you’ve had a positive experience. Your feedback means a lot to us.

Verified User in International Trade and Development
UI
Verified User in International Trade and Development
Mid-Market (51-1000 emp.)
"Solid password manager and so easy to use"
4/5
What do you like best about NordPass Business?

I've used NordPass and Dashlane for work and various other systems for personal accounts, and NordPass is one of the better password managers. It has a simple and easy-to-navigate interface and intuitive ways to create, save, and later edit new logins/passwords. On my team, we've found the Shared Folders to be particularly useful - gone are the days of saving a passwords spreadsheet on the team drive! We also share Secure Notes and Credit Cards quite often, both dedicated features of NordPass. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

I have very minor complaints that truly don't affect my overall great experience with NordPass Business. The first is that the automatic password generator doesn't allow you to specify parameters, such as min/max length or special characters allowed/required, which is an issue for the occasional website. Also, sometimes I don't want to save a login on NordPass, but the prompt will keep popping up for the next 2-3 pages - I think one reminder popup would be sufficient. Review collected by and hosted on G2.com.

Response from Customer Success Team of NordPass Business

Hello,

Thank you for taking the time to share such thoughtful feedback – we truly appreciate it. We're glad to hear you’re having a positive experience.

As for the Password Generator, if your company sets specific password policy requirements, Password Generator acts according to those; that is the reason why you can fully adjust those requirements in your vault.

We really appreciate your feedback and will keep working to further improve performance based on your feedback.

Kevin Vognstoft K.
KK
Kevin Vognstoft K.
Office assistant
Small-Business (50 or fewer emp.)
"Nordpass business"
4/5
What do you like best about NordPass Business?

One of the best features of Nordpass is how easy it is to share passwords with other in the organisatiozion. It is also easy for new users to sign up and use it daily without vory of what their passwords areq. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

I do not like that i can't use the one time password in the brwoser extention. But have to use the mobile app. Review collected by and hosted on G2.com.

NH
Nathan H.
Onsite Technician
Small-Business (50 or fewer emp.)
"A great way to manage your passwords"
4/5
What do you like best about NordPass Business?

I like using NordPass business for its ease of use and the fact that it keeps all my passwords together in one place. Its great when you have to create and account on a website and you can use the password generator function and it allows you to define how detailed the password needs to be. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

The only thing that is slightly annoying is it often signs you out after a period of time and you need to log back in but that doesn't take very long to do Review collected by and hosted on G2.com.

Response from Customer Success Team of NordPass Business

Hello Nathan,

Thank you for taking the time to leave a rating – it truly means a lot to us. We’re glad to hear that the service is working well for you and your team.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Very helpful for keeping our employees secure."
4/5
What do you like best about NordPass Business?

An easy to onboard application that allows our employees to securely store their credentials and share internal secrets (e.g. api keys). Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

When off boarding an employee, I could not find an easy way to un-share items with said employee. So I still get other employees asking, why is this item shared with So and So that has been off-boarded. Review collected by and hosted on G2.com.

Tan An  B.
TB
Tan An B.
Content Marketing Manager
Mid-Market (51-1000 emp.)
"Efficient and Secure Password Management Solution"
3.5/5
What do you like best about NordPass Business?

What I like best about NordPass Business is how easy it is to use and how secure it feels. The interface is intuitive, and our team quickly adapted to it. Sharing passwords safely and knowing they are protected with strong encryption gives us peace of mind. Plus, the customer support is always quick to help out whenever we have questions.

Generated with AI Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

What I dislike about NordPass Business is that the autofill feature can be slow or not work well on some websites. It’s a bit annoying when you have to enter passwords manually. Also, the setup process could be simpler for new users. Review collected by and hosted on G2.com.

Response from Customer Success Team of NordPass Business

Hello Tan An,

Thank you for taking the time to leave a review! We're glad to hear the service is working well for your team. We are constantly working on improving the autofill experience for our users. If you still experience problems with autofill, don't hesitate to contact our support team at support.business@nordpass.com with more details.

Regarding the setup process, we have assistive materials for admins that can be helpful: http://assets.nordpass.com/Admin_Owner_Guide.pdf, as well as the User Guide: https://assets.nordpass.com/nordpass-business-onboarding.pdf

Verified User in Higher Education
AH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Fine, but could be better"
3.5/5
What do you like best about NordPass Business?

It does the job, but not the most user friendliness. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

Don't like how each password has to be shared individually and can't batch share by multiple-selection or share a whole folder of passwords to others, like LastPass. In lastpass, you can share entire folders to any number of people and then can even set the access rights for each of those passwords within the folder individually all on one screen, just by ticking checkboxes. No need to go through the sharing processing and different interfaces again and again when you're working with a bunch of different groups of people who need access to a groups of different things. Review collected by and hosted on G2.com.

Response from Customer Success Team of NordPass Business

Hello,

Thank you for taking the time to leave a rating – we truly appreciate it. Regarding the sharing issue you mentioned, NordPass allows you to share Shared Folders with multiple individuals or groups. You can also customize their access levels or set time limits for how long they can access the items.

The same applies to sharing with individuals: you can select multiple items and manage access permissions for different people accordingly.

For more details, please visit our Help Center: https://support.nordpass.com/hc/en-us/articles/7395736184849-Shared-Folders

You can always reach our support team at support.business@nordpass.com — we’re here to help.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Secure, Simple, and Scalable Password Management for Teams"
5/5
What do you like best about NordPass Business?

NordPass Business offers a clean, intuitive interface that makes it incredibly easy to manage passwords across teams. I particularly appreciate the zero-knowledge architecture and biometric login support. The ability to securely share credentials among team members and organize them into collections has streamlined our internal security processes significantly Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

The admin dashboard, while functional, could offer more advanced reporting and audit features. Additionally, integration options with third-party services and SSO providers feel somewhat limited compared to enterprise competitors. Mobile sync occasionally lags, which can be frustrating in urgent cases. Review collected by and hosted on G2.com.

Response from Customer Success Team of NordPass Business

Hello,

Thank you for choosing us and for taking the time to share your experience.

We appreciate your feedback and would be glad to hear more about the reporting and auditing features you would like to see in NordPass. Recently, we introduced the Sharing Hub management feature, which allows you to view all shared credentials and Shared Folders and manage user access. If you have suggestions for similar features, please don’t hesitate to reach out to our Support Team.

Regarding third-party services and SSO, we are actively working to expand our integration options. Your input on which services you’re missing would be very helpful.

We're sorry to hear that your mobile experience hasn’t been smooth. Since several factors could be affecting performance, we encourage you to contact our Customer Support team with specific details. This will help us better understand the issue and assist you more effectively.