Anthony R.
AR
Anthony R.
IT Technical Project Manager
Small-Business (50 or fewer emp.)
"Simply the best Password Manager"
5/5
What do you like best about NordPass Business?

NordPass Business is easy to deploy, from integrating SSO with Azure AD (Entra ID) to provisioning users and groups, you can be up and running within 15 minutes.

Being able to centrally deploy the Browser extension from GPO policies, with support for all major browsers, makes it easy to ensure that users have the software available to them when they receive their invite e-mail.

The browser extension is fast and detects more autofill opportunities than competitors, which means my users are more likely to use the software daily compared to the previous solution which they found cumbersome.

Customer Service was excellent with a response to an initial question about syncing groups being answered within minutes of sending the e-mail. They have extensive guides on getting setup. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

At the moment there is nothing to dislike about NordPass Business, from initial contact about a demo/pricing, running a trial, buying licenses and implementing the product there are only positives. Review collected by and hosted on G2.com.

Response from Customer Success Team of NordPass Business

Hello Anthony,

Thank you for taking the time to share such thoughtful feedback – we truly appreciate it. We're glad to hear you’re having a positive experience, and we'll continue working to further enhance the product’s performance.

Michail P.
MP
Michail P.
Group Head of Information Technology
Mid-Market (51-1000 emp.)
"How NordPass Became Our Team’s Digital Vault (And Saved Me From Password Chaos)"
4.5/5
What do you like best about NordPass Business?

Managing passwords used to be a mess—notes, spreadsheets, and constant resets. NordPass made things so much easier. It’s super user-friendly, and setting it up for my department took minutes. Everyone got onboard quickly, even those who aren’t tech-savvy. The autofill works like a charm, syncing smoothly across devices, and the interface is clean and simple. Sharing passwords securely within teams is now effortless, and I love how easily I can manage access when someone joins or leaves.

We use NordPass every day—multiple times a day, actually. It’s fully integrated with our corporate browser setup, so it feels like a natural part of our workflow. From logging into internal platforms to accessing shared tools and services, everything just flows. It’s reduced the amount of time we spend hunting for passwords or dealing with login issues, which adds up quickly in a busy work environment. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

The only downside for me is the lack of integrated multi-factor authentication (MFA) like Bitwarden offers. It would’ve been great to manage 2FA codes directly inside NordPass, especially when dealing with multiple team accounts. It’s not a dealbreaker but having that extra layer built in would make it a near-perfect solution. Review collected by and hosted on G2.com.

Response from Customer Success Team of NordPass Business

Hello Michail,

Thank you for taking the time to share such a detailed review — we truly appreciate your feedback. It’s great to hear that you and your team are enjoying NordPass!

As for integrated multi-factor authentication, NordPass has its own built-in Autenticator that provides you the ability to use it as an authenticator app without the need for third-party apps. You can find more details here: https://support.nordpass.com/hc/en-us/articles/8053950757393-How-to-set-up-NordPass-Authenticator-for-your-organization

If you ever need any help, feel free to reach out to us anytime at support.business@nordpass.com.

Albert G.
AG
Albert G.
Lead Help Desk Technician
Small-Business (50 or fewer emp.)
"Secure Password Management and Effortless Team Sharing"
4/5
What do you like best about NordPass Business?

Allows us to be secure in our passwords. Also lets us share information with each other easily. We are also able to use it within our company and everyone has access to it. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

So far in its use we have not seen any dislike for the software. It has created a solution for our needs. Review collected by and hosted on G2.com.

NG
Nicolas G.
DSI
Mid-Market (51-1000 emp.)
"Very satisfied with NordPass Business – great collaborative tool"
5/5
What do you like best about NordPass Business?

NordPass Business is a great collaborative tool. It makes it easy for our team to securely share and manage passwords. The interface is user-friendly and intuitive, which makes onboarding new team members very simple. Overall, I’m very satisfied with how it improves our workflow and security. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

There are still some things that could be improved. I’d like to see better management of shared passwords within folders—especially the option to assign a co-owner to a shared folder instead of just one owner. Also, the Chrome plugin sometimes crashes or disconnects, which can be frustrating. Review collected by and hosted on G2.com.

Response from Customer Success Team of NordPass Business

Hello Nicolas,

Thank you for taking the time to leave a review! We're glad to hear the service is working well for your team. We really appreciate your feedback and will keep working to further improve performance based on your feedback.

Matt B.
MB
Matt B.
Editorial Copywriter & SEO Consultant
Small-Business (50 or fewer emp.)
"Well-priced solution for small, remote teams!"
5/5
What do you like best about NordPass Business?

The platform is intuitive and easy to use. A client of mine has used the tool in order to share specific passwords or groups of passwords (in folders) to individuals who focus on particular streams of a business, ensuring both safe sharing broadly and that no one has access to passwords irrelevant to their work. So long as each team member remembers their master password, everything is easy and smooth with NordPass Business. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

For reasons I am not privy to, the onboarding experience with our team hasn't been the smoothest. I would not say that most people want to use the tool, or perhaps, want to learn how to use it and change their habits/computer settings. For this reason, I don't believe the company will continue in the platform's use after the two years we pre-paid for at a notably wonderful price. Review collected by and hosted on G2.com.

JB
Joshua B.
Cyber Security Analyst
Enterprise (> 1000 emp.)
"Easy and secure way to manage all my passwords"
5/5
What do you like best about NordPass Business?

I use NordPass several times a day. It creates secure passwords for all my services and offers to log in for me. I can also securely share passwords with others in my organization. It syncs across platforms so I can log in no matter what device I'm using. It also notifies me if one of my usernames or passwords appears in a breach. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

Sometimes NordPass will offer to save one-time access codes as if they were passwords. I have two NordPass passwords to remember: one for my NordPass account and a Master Password. Review collected by and hosted on G2.com.

Response from Customer Success Team of NordPass Business

Hello Joshua,

Thank you for your review. We are glad that you are happy with our service.

In order to assist you more effectively, we kindly ask that you provide us with additional details regarding the auto-save issue you’re experiencing.

You can always reach our support team at support.business@nordpass.com — we’re here to help.

As for two passwords, you can always enable biometrics if your device supports them for your login process; this way, you will only need to remember your Business Account password.

Gabriela R.
GR
Gabriela R.
Executive Administrative Assistant
Small-Business (50 or fewer emp.)
"Secure and User-Friendly – NordPass Gets the Job Done"
5/5
What do you like best about NordPass Business?

NordPass offers a sleek, intuitive password management experience backed by the security of zero-knowledge architecture and encryption standards developed by Nord Security (the team behind NordVPN). With features like password health reports, secure item sharing, and multi-device sync, it’s a solid choice for individuals and teams looking to boost their online security without hassle.

Pros:

End-to-end encrypted, zero-knowledge architecture

Easy-to-use interface with autofill and password generator

Cross-platform support (Windows, macOS, Linux, iOS, Android, browser extensions)

Breach scanner and password health check

Affordable pricing with a family and business plan option Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

Cons:

Lacks some advanced features found in competitors (e.g., full custom form filling)

Offline access is limited to desktop app

Free version is somewhat restricted (e.g., only one device at a time) Review collected by and hosted on G2.com.

Response from Customer Success Team of NordPass Business

Hello Gabriela,

Thank you for taking the time to share such a detailed review — we truly appreciate your feedback.

Erik V.
EV
Erik V.
Data Security Coordinator
Small-Business (50 or fewer emp.)
"Centralized Password Management for Firms"
4.5/5
What do you like best about NordPass Business?

Excellent and easy to use tools for sharing passwords. Similarly, adjusting passwords for employees with the dashboard is very straightforward.

Global security policies are customizable down to individual users, a level of granularity that our business needs. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

Desktop application lacks the ability to save passwords for programs on the computer itself. Similarly, any passwords which are used for websites and shared to applications cannot be utilized through the password vault on that application.

When we encountered initial issues with our account (setup issues, but have never received an explanation) there was no real-time support available. Having to wait 24 hours for a server-side issue to be addressed is incredibly problematic. The type of issue which would see our firm change products, were it to occur during business hours. Review collected by and hosted on G2.com.

Response from Customer Success Team of NordPass Business

Hello Erik,

Thank you for taking the time to share such thoughtful feedback – we truly appreciate it. We're glad to hear you’re having a positive experience.

We are sorry that you encountered problems solving your issue with our support team. I can assure that now our business support team is available 24/7, so if any issues occur - don't hesitate to contact us and we will assist you.

Alyssa C.
AC
Alyssa C.
Financial Secretary
Small-Business (50 or fewer emp.)
"Works pretty well -- good for the price!"
4/5
What do you like best about NordPass Business?

I appreciate the options to keep some information personal, while also being able to share some passwords with my colleagues. I work in finance, so many of my passwords are only for the higher "management" of our charity, while I need access to some of the less sensitive passwords of other people I work with as well. Being able to determine what different people in our organisation have access to is valuable. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

I have had a little trouble over the last year or so with NordPass not supporting some websites, or having trouble logging in. For the most part, NordPass logs be right in to the my frequently used sites, and it is very convenient, but every now and then I come across something that it just doesn't seem to connect with. But usually a while later it will just begin to work... Review collected by and hosted on G2.com.

Response from Customer Success Team of NordPass Business

Hello Alyssa,

Thank you for taking the time to share such thoughtful feedback – we truly appreciate it. We're glad to hear you’re having a positive experience, and we'll continue working to further enhance the product’s performance.

Rafay K.
RK
Rafay K.
Web Developer
Small-Business (50 or fewer emp.)
"Secure and intuitive password management for teams"
5/5
What do you like best about NordPass Business?

NordPass Business offers a clean and easy-to-use interface, which makes onboarding new team members effortless. The ability to share credentials securely within our team has significantly improved our productivity. I also appreciate the zero-knowledge architecture, ensuring our data stays encrypted and private. Features like password health reports and breach monitoring are valuable additions for maintaining strong security practices. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

One limitation I’ve noticed is that the mobile experience occasionally lags behind the desktop version in terms of responsiveness and feature parity. Additionally, the lack of deeper integrations with some third-party apps we use, like Asana or ClickUp, is a slight inconvenience. A few more customization options for user roles and access levels would also be helpful. Review collected by and hosted on G2.com.

Response from Customer Success Team of NordPass Business

Hello Rafay,

Thank you for taking the time to share such thoughtful feedback – we truly appreciate it. We're glad to hear you’re having a positive experience.

Regarding the improvements, we kindly ask that you provide us with more information on your suggestions on how the mentioned features can be improved. You can always reach our support team at support.business@nordpass.com.