Rhonda J.
RJ
Rhonda J.
Sr. Systems Engineer
Enterprise (> 1000 emp.)
"Very engaging content for users, recent changes seem to be causing problems"
4/5
What do you like best about NINJIO Security Awareness?

The content is fun and the users look forward to getting the videos (me included). We are able to hand-pick the content we want them to focus on. Review collected by and hosted on G2.com.

What do you dislike about NINJIO Security Awareness?

We were asked a year or two ago to move from our IDP, Otka, to Azure. Recently on a help ticket I inquired on this and they said we could move back to Okta, but we were never informed by our account manager.

Additionally, some behind the scenes stuff keeps giving us glitches in delivery or access. More so than previous years. The last one was when only 10% of our users received their monthly video due to an email glitch. Review collected by and hosted on G2.com.

EE
Eric E.
Mid-Market (51-1000 emp.)
"NINJIO - A practical and FUN alternative to boring and tedious security training"
5/5
What do you like best about NINJIO Security Awareness?

My users appreciate the short, timely trainings that are about current or recent topics and are well explained. The animated videos don't require dedicated blocks of time and can be viewed without having to clear your calendar. The voice acting is top notch, the animation is engaging, and I've had numerous follow-up questions from my users looking at how to implement what they've seen for their personal assets after some of these videos as well.

NINJIO knocks the socks off of the old 30-60 minute training videos that were about as fun as watching paint dry. Review collected by and hosted on G2.com.

What do you dislike about NINJIO Security Awareness?

NINJIO's new admin interface could use some work. The interface is not intuitive at all and feels like functionality is missing. There have also been some hiccups after switching to their new platform. These items seem to be getting ironed out, but NINJIO needs to keep working on the admin interface for sure. Review collected by and hosted on G2.com.

AK
Adrian K.
Enterprise (> 1000 emp.)
"Eliminate Death by Powerpoint Training!"
5/5
What do you like best about NINJIO Security Awareness?

In the world of training, tons of fatigue exists. Corporate training slide decks are boring and not engaging, and people have continually lower attention spans. Ninjio is a solid product that offers RELEVANT videos on security events that recently happened. They're quick, fun, and memorable. I adore using them as part of our awarenss program since it provides us an opportunity to stand out and ensure our users are aware of current risks. Customer service has also been amazing, both during onboarding and throughout our agreement. This is the second time that I've brought Ninjio on board at an enterprise, and were I ever to shift to another org, they would be on the short list of phone calls I would make. Review collected by and hosted on G2.com.

What do you dislike about NINJIO Security Awareness?

There are no downsides about the product, specifically, however you may need to do some convincing at the senior management level to bring in some cartoons. That said, a very strong case can be made for that, and Ninjio provides lots of documentation that can be used when dicussing with senior management. Review collected by and hosted on G2.com.

AR
alicia R.
Enterprise (> 1000 emp.)
"The most engaging training platform I've implemented"
5/5
What do you like best about NINJIO Security Awareness?

There are so many things that make this a great platform. I am a consultant implementing this for my client.

1) The support team is great to work with. They are great at their job, have attentio to detail and always work to resolve any questions

2) The content is engaging. Since we have launched the training platform, we have received overwhelming positive response. People really WANT to take the training. This includes requests from some offices that want to leverage the back catalog to get "extra" training to their employees. Review collected by and hosted on G2.com.

What do you dislike about NINJIO Security Awareness?

I haven't found a downside yet We haven't been able to leverage all the features yet but we plan to continue our rollout in the coming months. Review collected by and hosted on G2.com.

AW
Alan W.
Mid-Market (51-1000 emp.)
"NINJIO Review"
5/5
What do you like best about NINJIO Security Awareness?

We have found the training videos and follow-up e-mails to be very good, as they are based on real-world incidents. Adding additional users is very easy. Creating customized and scheduled administrative reports was fairly straightforward. Review collected by and hosted on G2.com.

What do you dislike about NINJIO Security Awareness?

We've not experienced any major issues with the product. Our only issue was that they had an internal system problem when one of our reports was scheduled to be sent. This issue was promptly resolved by Ninjio and our report delivered. Review collected by and hosted on G2.com.

AK
Anita K.
V.P. Administration
Small-Business (50 or fewer emp.)
"Ninjio is an amazing program! Absolutely perfect and essential for these technology driven times!!"
5/5
What do you like best about NINJIO Security Awareness?

I love the fact that Ninjio helps to keep our network and employees safe. I regularly have staff call me to ask about suspicious emails. I am certain Ninjio has helped us stay safe by educating my users. Review collected by and hosted on G2.com.

What do you dislike about NINJIO Security Awareness?

There is nothing to dislike about Ninjio, it's short and covers important topics. I can't imagine anything that would make it better. Review collected by and hosted on G2.com.

AD
Andrew D.
Small-Business (50 or fewer emp.)
"NINJIO Security Awareness training is an excellent product for continuous employee training."
5/5
What do you like best about NINJIO Security Awareness?

I really like the unique approach that Ninjio takes to keep training front-of-mind for my users. It keeps employees engaged by utilizing current security topics and the animated short videos arent overwhelming. We have a lot more success with employee engagement levels with Ninjio vs other products because employees enjoy watching the videos and look forward to the next month's training videos. Review collected by and hosted on G2.com.

What do you dislike about NINJIO Security Awareness?

I wish Ninjio would do a better job with customer success engagements. I had an inital onboarding and then I felt like I was dropped over to just support tickets after that. The Office 365 document is old and out of date. It also may not actually be setup the most secure as it could possibly be. Review collected by and hosted on G2.com.

EV
Eric V.
Mid-Market (51-1000 emp.)
"Informative, Instructive."
4/5
What do you like best about NINJIO Security Awareness?

As the name appears "Security Awareness". it's a great program for user awareness, in particular nowadays, that we keep hearing Cyber Threats and Hacking all over the industries.

At first it was not easy to use, but as it goes along, it gets better, there are still rooms for improvements, but on the whole it's a good program. Review collected by and hosted on G2.com.

What do you dislike about NINJIO Security Awareness?

Sometimes it's hard to find your answer, in fact when you search, you find everything but what you are looking for, and sadly when you call support, it's not easy to find a live person, and you have to create a ticket and wait to be heard, a day or two later, nor there is a chat windows to get help Review collected by and hosted on G2.com.

JH
John H.
Mid-Market (51-1000 emp.)
"Fun & well produced animated cyber security training"
5/5
What do you like best about NINJIO Security Awareness?

Trainings are well produced, animation is great, and our users have responsded well to it. We've seen them become more cyber aware and better about reporting issues to us. Support has been fantastic as well. We currently push out trainings once a month, and simluations 4x a year. Review collected by and hosted on G2.com.

What do you dislike about NINJIO Security Awareness?

The admin console was recently changed and in my opinion it wasn't for the better. I heard it's being worked on though, so i'm hopeful some features that are difficult to find or non-existent will be adjusted/added soon. Review collected by and hosted on G2.com.

AP
Alex P.
Head of IT Security
Mid-Market (51-1000 emp.)
"Awful service and management platform since migration"
0/5
What do you like best about NINJIO Security Awareness?

When we signed up to Ninjio, we were very impressed with the quality of the videos and the ease of management in the platform. We have noticed far more discussions about cyber in general around each of the offices and recieved positive feedback from most users. Review collected by and hosted on G2.com.

What do you dislike about NINJIO Security Awareness?

Since Ninjio have migrated to the new platform, management has become extremely clunky. We have also had multiple issues on the managed services side, with users randomly recievign a dump of extra videos or none at all. Review collected by and hosted on G2.com.

Response from Clayton Southerly of NINJIO Security Awareness

Hello Alex,

Thank you for taking time to provide this feedback. I’m happy to hear that your team has enjoyed the training content and that cybersecurity awareness is up in general, but am so sorry that your experience with us hasn’t met expectations. I’ve passed your comments on to your dedicated Client Success Manager and she looks forward to your upcoming call so we can make things right.

Thank you for being on Team NINJIO - your input is extremely valuable to us.

Best,

Clayton