NinjaOne Features

Supports differing operating systems and mobile devices

Supports Apple devices

Support Android devices

Centrally manages, configures, and oversees applications on employees' mobile devices

Separates work apps and data from personal apps and data

Implements whitelist policy to easily and securely deploy recommended or required applications

Implements blacklist policy to block unwanted or suspicious applications

Offers visibility into employee mobile device activity

Delegate backup settings to facilitate specific recovery in the result of a disaster.

The ability to store large amounts of data or scale capacity to fit storage needs.

Provides remote access dashboards designed to manage and store data from familiar applications.

Actively monitor status of work stations either on-premise or remote.

Gives users the abilitity to access or send backup files stored online.

The ability to set standards for asset and risk management.

Provides some level of encryption of data in transit and sensitive data while it lives online.

Registers employee-owned or company-distributed devices for IT access.

Configures devices to seamlessly work with business-required applications, WiFi, VPN, etc.

Ensures that employee devices are compliant with business regulations and requirements.

Offers visibility into employee device activity.

Separates personal data on devices from business-specific data.

Provides graphics, dashboards, and general reporting around IT service, assets, and incidents.

Provides administrative tools for routine maintenance, upkeep, and tracking.

Gives administrators control over user privileges and accessibility for IT assets.

Gives administrators control over hardware and software resource allocation and tracking.

Controls policies and configurations across business applications and hardware.

Sets a standard performance baseline by which to compare live network activity.

Charts or graphs live and historical network performance for quick status checking and analysis.

Gives insights into which specific network paths are performing suboptimally.

Provide immediate insights, information, and updates on IT assets from a central dashboard.

Design and implement custom or pre-built policies for asset management, onboarding, and maintenance.

Implement risk management policies, and push policy updates to various assets across a business network.

Integrate with other software solutions, such as spend management and software asset management.

Enable the remote locking down and encryption of employee mobile devices

Protects employee, company, and data from potential vulnerabilities or malware

Allows the IT team to oversee all possible endpoints in a single source of reference.

Automates the updating of security measures on enterprise devices.

Provides cloud backup or disaster recovery solution to protect enterprise data and applications.

Utilizes data to proactively identify and prioritize IT issues.

Creates new or streamlines existing workflows to better handle IT support tickets and service.

Creates custom reports and alerts about security updates, existing or upcoming software licenses, data access, and more.

Protects employee, company, and data from potential vulnerabilities or malware.

Remotely clears all data from compromised devices.

Implements encryption standards to secure data both in transit and at rest.

Provides compliance to multiple industry standards like HIPAA and GDPR.

Ensures that employees mobile devices are compliant with business regulations and requirements

Collects and curates data insight about the performance and health of a company's system.

Facilitates communication between users and administrators.

Allows end users to remotely access to company's IT database.

Helps organizations establish, implement, and adhere to ITIL regulation.

Tracks IT assets and financial data.

Integrates all IT service support functions for consistency and accuracy.

Tools to track and implement required IT changes in a system.

Tools to organize and manage all IT assets within an organization.

A means to view and analyze a large amount of data in order to gain business insights.

Provides screen sharing options to allow access to view or control real-time activities.

Provides easy and seamless file transfer and sharing capabilities to increase productivity and collaboration while working remotely.

Provides the ability to record remote access and support sessions.

Provides remote access to computers at any time, without an end-user present.

Provides multiple technician support simultaneously.

Allows users to switch between multiple end users’ monitors with a single click.

A place for users to submit tickets when they require IT help.

Reports based on IT incidents so IT members can prioritize high risk issues and maintain a record of problems and how often they occur.

The ability to create flowcharts and other means to outline specific processes to ensure that all requirements are met.

The ability to store information from filesystems.

The ability to backup data from relational and NoSQL databases.

Support for secure virtualized tape or disk storage.

Support for various backup storage and operational processes. Examples include system imaging, incremental backup, or differential backup.

Allows users to store up full disk image-level backups.

The ability to store information locally on a hard drive or similar device.

The ability to store multiple types of file formats or convert files to proper format.

The ability to set standards for asset and risk management.

Provides high quality and wide scope of in-cloud and offline data security capabilities.

The ability to store large amounts of data or scale capacity to fit storage needs.

Provides remote access dashboards designed to manage and store data from familiar applications.

Keeps track of incrementally changing versions of the same content, data, and files.

Provides a service desk for users to submit tickets for IT-related issues.

Tracks action-by-action asset performance with machine- or human-readable logs.

Creates alerts when tracked assets encounter errors or performance issues.

Automates repetitive tasks associated with IT service operations and maintenance.

Continuously monitors network performance across the entire span of a network.

Sends alerts via pop-up notifications, texts, emails, or calls regarding network issues or failures.

Suggests potential remedies or improvements to slowdowns, errors, or failures.

Provides monitoring capabilities for multiple networks at once.

Unifies endpoint management of employee devices

Maintains detailed records of network assets and their activity; detects new assets accessing the network

Supports implementation and adherence to ITIL processes and regulations

Monitor IT asset activity remotely from an administrator terminal.

Tracks IT assets and financial data.

Releases applications for access on desktop or mobile devices.

Automates the updating of security measures on enterprise devices.

Tracks IT assets including financial and lifecycle data.

Enables creation and optimization of workflows for IT support and service delivery

Controls access to legacy applications, web based applications, networks resources while employees are outside the local area network.

Analyzes operational data to proactively identify and prioritize IT issues.

Provides tools for creating and managing support tickets across departments

Manages numerous endpoint types, including mobile, desktop, IoT, and wearable.

Supports diverse operating systems across several endpoint types.

Monitors systems constantly in real-time.

Alerts users of incidents and issues as soon as they arise.

Generates accurate incident reports.

Utillizes AI to monitor and report on incidents in real-time.

Assigns tickets to relevant team members.

Cultivates a standardized workflow for enhanced organization.

Grants transparent overviews for the lifecycle of each incident.

Create an inventory of a company's hardware assets.

Create an inventory of a company's software assets.

Create an inventory of a company's cloud assets.

Detect new assets as they enter a network and add them to asset inventory.

Remotely wake, restart, and install applications on sleeping devices.

Print files from remote computer onto the local printer, without having to transfer the file between computers.

Connects instantly via group chats, web-based chats, offline messaging, persistent chat groups, and customer-initiated chat.

Allows to draw, highlight, encircle, and box certain areas on the screen of the remote computer to enhance support and communicate better.

Allows mobile device access to provide support or connect to your computer from anywhere.

Provides support across iOS, Mac, Android, PC and other devices.

Allows cross-platform device support, supporting Windows, Mac, Linux, iOS, Android, and Chromebook devices.

Provides robust reporting capbilities like session details, technician performance information, and end users’ survey summaries.

Creates multiple restore points to record different system states so users can restore to any time point when there is a need.

Backs up any file size, file type, external drive, and network share.

Backup process doesn't slow down or interrupt workflow.

Routinely backs up the changed files instead of the whole system to save space.

Adds backup to the boot menu so that users can launch the application in Pre-OS environment and restore when operating system cannot start.

Creates a bootable USB drive to start up computer and restore system when OS is corrupted.

Restores backup through online or cloud storage.

Provides powerful filtering, tagging, and indexing to quickly locate relevant documents across complex IT environments.

Maintains a history of changes and allows admins to revert documentation to a previous version.

Ensures that only authorized personnel can view or edit content.

Seamlessly connects with existing IT service management and monitoring platforms, streamlining ticket resolution and ensuring real-time updates.

Offers ready-to-use templates and automated workflows, standardizing documentation creation and speeding up routine procedures

Provides dashboards and reports to track documentation quality, regulatory compliance, and alignment with internal policies.

Offers full observability of all network environments, including on-premises, cloud, SD-WAN, WLAN, and edge computing.

Automatically detects and maps all network devices and architectures, reducing manual effort and improving visibility.

Provides true real-time network monitoring to detect and resolve issues instantly, rather than relying on near-time data.

Uses AI-driven analysis of historical and real-time data to forecast network issues before they impact performance.

Combines packet and flow analysis techniques to provide a comprehensive view of network traffic and performance.

Ensures all monitored network data is securely encrypted both in transit and at rest.

Supports integration with Zero Trust frameworks and identity management solutions to enhance network security.

Unifies network performance monitoring with security intelligence to identify and mitigate threats in real-time.

Continuously analyzes and adjusts network configurations to optimize performance and reliability.

Automates routine network monitoring tasks, reducing operational overhead and human error.

Uses machine learning to identify network anomalies, preventing security and performance issues before they escalate.

Automates corrective actions for common network issues, reducing downtime and manual intervention.

Leverages AI to anticipate hardware failures, capacity issues, and performance bottlenecks before they occur.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Creates detailed models of normal user and device behavior across endpoints.

Generates new security policies or modifies existing ones to adapt to evolving threats.

Analyze patterns and predicts potential endpoint failures or security breaches before they occur to proactively perform maintenance tasks or apply security patches, reducing downtime and preventing incidents.

Automatically deploys software updates and security patches to ensure all endpoint devices remain up-to-date with the latest protection against vulnerabilities.

Automatically discovers and maintains an updated inventory of all endpoints within the network, ensuring accurate asset management.

Equips endpoints with the ability to self-diagnose and repair certain issues without manual intervention.

Provides centralized monitoring of endpoint status and health, enabling remote troubleshooting and management for IT teams.