Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Surprisingly efficient—once you learn the ropes."
4/5
What do you like best about NinjaCat?

The drag-and-drop editor actually works pretty well. (I was a bit of a skeptic.) It was easy to pull in multiple data sources (e.g., Google Analytics and Google Search Console) that can't be visualized efficiently within the Google Analytics UI or Google Data Studio. (For the latter, you can absolutely pull in those data sources, but it would take longer to build a report.)

There are a fair number of snap-to-grid features that avoid some of the tedium of reporting building. Review collected by and hosted on G2.com.

What do you dislike about NinjaCat?

It can take a while to update the data, so as you're tweaking a metric or reports, you often spend time waiting for things to load. I don't know if there's much that can be done about that, but, overall it makes the interface feel a bit clunky.

I find the division between dashboards, reports, and templates to be a bit unintuitive. Your first time in the NinjaCat interface, you should expect to spend some time getting your bearings. Even after that, it sometimes takes a few clicks to get where you want to go. Review collected by and hosted on G2.com.

Response from Jacob Sanders of NinjaCat

What a wonderful and thorough review; thank you for choosing NinjaCat! Appreciate hearing both the insights on benefits you find valuable about the product, like the snap-to-grid functionality, and also the behaviors you find frustrating, like loading times and UX issues you mentioned. I'll be sure to pass this on to product team, as we use these reviews to continually improve. Thank you for your testimonial, time, and attention. - Jake

Mario J.
MJ
Mario J.
Operations Manager
Small-Business (50 or fewer emp.)
"NinjaCat Review"
4/5
KH
Kyle H.
Small-Business (50 or fewer emp.)
"Great Reporting Features & Phenomenal Customer Service"
5/5
What do you like best about NinjaCat?

Ninjacat's reporting platform has everything you need to support small to large business and reporting needs for an agency of any size. A robust pre-built API integration with many major marketing channels along with custom integration with databases. Their customer service is top notch. They are extremely responsive and help resolve any hurdle you may encounter. Enabling our sales team to have real-time reporting and data-visualization has enabled us to grow our business. Review collected by and hosted on G2.com.

What do you dislike about NinjaCat?

None. Everything our agency needs has been meet or exceeded by Ninjacat. Review collected by and hosted on G2.com.

Anastasia F.
AF
Anastasia F.
Small-Business (50 or fewer emp.)
"NinjaCat meets all our needs and it's a pleasure to work with the NinjaCat support team!"
5/5
What do you like best about NinjaCat?

A great tool that enables us to integrate all the different sources that we use for advertising and information gathering (Bing Ads, Google Ads & Analytics, Facebook, GMB, Call Rail, Google sheets...) into the reports that we share with our clients and for internal purposes. It's super intuitive and easy to manage. All the metrics can be customized. Our account manager Karie and the support team have been of great help resolving and following up on any question or issue that we have. Review collected by and hosted on G2.com.

What do you dislike about NinjaCat?

The pricing is a bit out of our initial budget for reporting tools, but it's been totally worth it! It's the second year that we are using this tool and it has met all our expectations. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Neat & Organized , a digital marketing dream"
5/5
What do you like best about NinjaCat?

We have a lot of clients that keep us busy and its so nice to know that Ninjacat can help out in the blink of an eye. Our clients receive weekly reports about their campaigns that are organized and break down every piece of information. Review collected by and hosted on G2.com.

What do you dislike about NinjaCat?

Sometimes the information isn't pulled correctly and we have to pick and choose to find out what went wrong. Review collected by and hosted on G2.com.

Response from Jacob Sanders of NinjaCat

How about, "dream client?!" Thank you for this wonderful review, and thanks for choosing NinjaCat! The benefits you outlined are so well articulated, as well as the hand picked data issues that caused discomfort. Next time there is a data pull issue, get our support team on the phone so we can get you situated quicker, and cut down the workload on your end. I've shared your review with the team and we'll use it to continue making NinjaCat the digital marketing dream. - Cheers, Jake

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"NinjaCat Review"
3.5/5
What do you like best about NinjaCat?

Ninja cat is very easy to use and navigate through. I like how the reports are of great quality and customizable. Review collected by and hosted on G2.com.

What do you dislike about NinjaCat?

The cost is very expensive for a small company. I used NinjaCat at a company of around 50 people, and the total cost was not within budget. Review collected by and hosted on G2.com.

Christian K.
CK
Christian K.
Vice President, Client Success at Gannett | USA Today
Enterprise (> 1000 emp.)
"The best 3rd party ETL tool I've used"
5/5
What do you like best about NinjaCat?

With security protocols in place for large businesses, often time data portability can be problematic. NinjaCat simplifies the process of blending multiple data sources and then pushing them to their final destination. The point-in-time reporting is best in class. Being able to save time and money from an FTE perspective is a complete game changer. Review collected by and hosted on G2.com.

What do you dislike about NinjaCat?

The dashboard has come a long way but still has a way to go. Review collected by and hosted on G2.com.

Response from Jacob Sanders of NinjaCat

Christian! What a wonderful review, thank you for composing it and thank you for choosing NinjaCat! We've listened to the best parts of this, our ETL and reporting capabilities, and the not so best parts, the dashboard functionality, and we're using it to bring improvements to the platform for all users. Ask your account rep about our new Campaign Monitoring function, which may help bring more useful info into your dashboard. Thanks again for the review. - Jake

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Easy to work but could be more advanced in features"
3.5/5
What do you like best about NinjaCat?

Easy product, good service, quick responses Review collected by and hosted on G2.com.

What do you dislike about NinjaCat?

some features are not as easily acquired and are a bit harder to find Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
"Great reporting tool"
5/5
What do you like best about NinjaCat?

To be able to create reports and templates easily. I use Campaign Manager and DV360 a lot and I like that the data from DV360 is also available from CM.

I would like to create a template for my team to use to take actions on optimizations Review collected by and hosted on G2.com.

What do you dislike about NinjaCat?

There is sometimes some lag but not too bad. Review collected by and hosted on G2.com.

Response from Jacob Sanders of NinjaCat

Thanks for this lovely and balanced review. You mentioned the positive experience with templates, the ease of report creation, but also cited some data lag. Also appreciative of your specificity about data integrations, as we use these reviews to help enhance and improve the product. Thanks again for the testimonial. - Jake

JR
Julia R.
digital strategist
Small-Business (50 or fewer emp.)
"Review"
4.5/5
What do you like best about NinjaCat?

Once you understand it, it is fairly easy to use. KPI bars make it very easy to see where things are at a glance Review collected by and hosted on G2.com.

What do you dislike about NinjaCat?

Reports can break easily, and the system can often get overloaded easily and slow down reporting pull times Review collected by and hosted on G2.com.

Response from Jacob Sanders of NinjaCat

Julia - thank you for this insightful review, and thanks for choosing NinjaCat! Our on-boarding process is designed the way it is for exactly the reason you stated; informed users have an easier time with the product! Love hearing that KPIs are helping out and the GA integrations are coming in handy. Your issues regarding pull times and reports have been noted and delivered to product team. Thanks again for being so detailed, this helps us make NinjaCat better for everyone. - Cheers, Jake