--- title: NinjaCat Reviews meta_title: 'NinjaCat Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 316 reviews by the users' company size, role or industry to find out how NinjaCat works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 316 scale: '5' date_modified: '2026-07-18' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # NinjaCat Reviews **Vendor:** NinjaCat **Category:** [Marketing Analytics Software](https://www.g2.com/categories/marketing-analytics) **Average Rating:** 4.2/5.0 **Total Reviews:** 316 ## About NinjaCat NinjaCat is the all-in-one performance data and AI agent platform built for enterprise marketing teams. We help agencies, media companies, and brands unify campaign data, automate reporting, and execute marketing workflows with intelligent agents. NinjaCat connects to 150+ marketing platforms, normalizes your data in a fully managed warehouse, and delivers real-time insights through dashboards and custom reports. And with our growing library of AI agents, teams can go from insight to action—faster than ever. No more data chaos. No more Frankenstack. Just marketing that moves. Key capabilities include: --150+ prebuilt marketing data connectors --Fully managed Data Cloud --ETL + semantic data modeling --Report templates & interactive dashboards --Budget and KPI monitoring --AI Agents for tasks like paid search, reporting, ad ops & more --Enterprise-grade security and scale ## NinjaCat Pros & Cons **What users like:** - Users find NinjaCat's interface to be **incredibly easy to use** , allowing for seamless dashboard and report creation. (3 reviews) - Users find the **customer support** at NinjaCat to be incredibly helpful during setup and usage, enhancing their experience. (2 reviews) - Users value the **easy integrations** of NinjaCat, allowing seamless connections for comprehensive dashboards and reports. (2 reviews) - Users appreciate the **seamless integrations** of NinjaCat, enabling effortless data connection across multiple platforms for reporting. (2 reviews) - Users find the **navigation ease** of NinjaCat incredibly helpful and straightforward, enhancing their overall experience. (2 reviews) - Reporting (2 reviews) - Connectors Quantity (1 reviews) - Content Creation (1 reviews) - Users value the **seamless data integration** with multiple sources, enhancing their dashboard and reporting experience. (1 reviews) - Easy Creation (1 reviews) **What users dislike:** - Users experience **application instability** , causing breakdowns that disrupt their ability to effectively use NinjaCat. (1 reviews) - Users experience **software bugs** in NinjaCat, which can disrupt functionality despite its sophisticated technology. (1 reviews) ## NinjaCat Reviews ### 1. Marketing bundle **Rating:** 5.0/5.0 stars **Reviewed by:** Luciana M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2023 **What do you like best about NinjaCat?** All marketing solutions are bundled into one single tool. Easy, attractive KPIs and graphs, great for presentations and understanding the marketing and the product. **What do you dislike about NinjaCat?** NinjaCat can be overwhelming with many options if you are not a Marketing person. The initial phase, when you want to create an account and have to go through an interview first, is also bothersome. **What problems is NinjaCat solving and how is that benefiting you?** It helps me understand how a product demand currently is in each different area I want it to be sold, making it easier for me to know how to properly handle its marketing. ### 2. NinjaCat has been a game changer for us! **Rating:** 5.0/5.0 stars **Reviewed by:** Chris P. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2023 **What do you like best about NinjaCat?** They help us provide critical campaign data back to our clients. They let us see trends and where we need to make adjustments internallly for campaign success. **What do you dislike about NinjaCat?** The setup can be a bit daunting, but well worth it once it's all done. **What problems is NinjaCat solving and how is that benefiting you?** The system has made our agency more efficient, we spend way less time now on reporting. **Official Response from Jacob Sanders:** > Thank you so much for this fantastic review, Chris! I'll be sharing this with the team to boost them up, and as always, let your account rep know of any issues or inspirations you might have that can level up your experience. Cheers! ### 3. Good tool for automating reporting **Rating:** 4.0/5.0 stars **Reviewed by:** Paulo d. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2023 **What do you like best about NinjaCat?** Automated reporting sent by email on a regular basis to stakeholders. There are also many native connectors that make setup pretty simple. **What do you dislike about NinjaCat?** We were unable to connect some of our non-native connectors. The template editor is slow and no auto-save! **What problems is NinjaCat solving and how is that benefiting you?** Secure platform that connects to most of our marketing stack and alows for all-in-one reporting. **Official Response from Jacob Sanders:** > Appreciate this balanced review, Paulo! Your notes about connections and auto-save have been forwarded to the product team. Thanks for giving us feedback we can use to make the experience better for all users. ### 4. Great support but tool lacking some standard reporting functionality **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2023 **What do you like best about NinjaCat?** The onboarding and training teams and customer support they have provided. **What do you dislike about NinjaCat?** That it cannot display data or calculate metrics in a single table across time periods or data sources. For all of our metrics, we want to see month over month or period over period and you can't do that in a single table or really within the platform. So we have to build that as a custom metric outside of NinjaCat and import them in. **What problems is NinjaCat solving and how is that benefiting you?** So far it is not solving any of our problems. We are hopeful that we will get it to the point where we have better visualization and can quickly send monthly reports to all parties. We aren't there yet. Setup is taking much longer than we anticipated. ### 5. Ninjacat Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2023 **What do you like best about NinjaCat?** Some potential aspects that I find valuable about NinjaCat include: Multi-channel reporting Customizable dashboards Data visualization Automated reporting Cross-channel data analysis Collaboration and client management **What do you dislike about NinjaCat?** Learning curve Complexity Integration limitations Cost Customization limitations Support and documentation **What problems is NinjaCat solving and how is that benefiting you?** NinjaCat is like having a trusty sidekick that helps businesses and marketers with their digital marketing reporting and analytics. It takes care of the nitty-gritty of data collection, analysis, and reporting, so users can focus on the bigger picture. With its data visualization and insights, customizable branding, and automation features, NinjaCat makes reporting more engaging, professional, and efficient. It's like having a reliable teammate that helps users understand their marketing performance, collaborate with clients or team members, and make data-driven decisions with ease. **Official Response from Jacob Sanders:** > A balanced and thoughtful review, thank you! As your trusty side-kick, we are always here to help make the platform work better for our users, so don't hesitate to reach out with any ideas you might have. Go team! ### 6. Very useful platform with a few bugs, but otherwise a helpful tool **Rating:** 4.0/5.0 stars **Reviewed by:** Bharath C. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2023 **What do you like best about NinjaCat?** It helps save significant time in putting together manual reports and displays information in a useful and eye-catching way. **What do you dislike about NinjaCat?** There are often bugs that cause information to be displayed inaccurately, and downloading reports to try and fix them manually leads to random changes. **What problems is NinjaCat solving and how is that benefiting you?** It is mainly a time-saving tool, and it saves us time by putting together reports to display information automatically so we don't have to add too many insights. **Official Response from Jacob Sanders:** > Thanks for this lovely review, Bharath! Your notes on bugs have been forwarded to the bug squashing team, as well as your positive takes on design & time saving. Appreciate your feedback and we'll take it to make improvements for all users. Cheers! ### 7. Clean-looking dashboarding results with sometimes clunky UI **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about NinjaCat?** Their support team was always very helpful and responsive, answering questions and concerns very quickly. Clients like the output from the dashboards which were much more details than your typical GDS dash. **What do you dislike about NinjaCat?** Sometimes the user interface could be a bit clunky and not as intuitive as other tools we have used previously. Nothing super tricky to figure out, just a bit more time consuming in the long run. **What problems is NinjaCat solving and how is that benefiting you?** Their alternative for dashboarding and data visualization was much preferred to the usual, standard Google Data Studio dashboard. A cleaner, more concise way to view existing data. ### 8. Connectivity, integration and vizualisation **Rating:** 3.5/5.0 stars **Reviewed by:** Eduardo H. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about NinjaCat?** The thing is that many customization options are beneficial for my reports. Also, I like how usseful it is to work together on the same information as my coworkers. **What do you dislike about NinjaCat?** The thing I like the most is that it is not very easy to use at the beginning, it isn´t intuitive. **What problems is NinjaCat solving and how is that benefiting you?** Visualizing the data helps me to analyze it and, based on that, make reports **Official Response from Jacob Sanders:** > Thank you for the review, Eduardo! Great to hear that we're helping you and the team all sing from the same reporting song sheet. If there are any questions or ideas on how we can help smooth the learning curve, reach out and let us know, we're here for you. ### 9. NinjaCat reporting **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2023 **What do you like best about NinjaCat?** The level of support during onboarding is very good. I was accompanied for several weeks in order to fully understand the platform. **What do you dislike about NinjaCat?** The user interface is sometimes slow and it is quite complex, it takes a long time before you can master the product. **What problems is NinjaCat solving and how is that benefiting you?** it allows you to analyze the performance of several campaigns on several platforms all in the same place ### 10. What makes NinjaCat special is their hands-on training and customer service. **Rating:** 4.5/5.0 stars **Reviewed by:** Nolan G. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2023 **What do you like best about NinjaCat?** NinjaCat's dashboards and reports offer scalability that aligns with our growing company and flexibility that aligns with our client requests. **What do you dislike about NinjaCat?** Honestly, nothing comes to mind. Their service and product has been excellent. **What problems is NinjaCat solving and how is that benefiting you?** Provides a more scaleable dashboard and reporting solution that will allow our team to focus less time on report building and more time developing data-driven insights. **Official Response from Jacob Sanders:** > How do you respond to a perfect review like this, Nolan? You can't! Thank you for noting what's working and for shouting out the service/support team, we will always be here to help you scale and flex with client requests. Cheers! ### 11. Great onboarding process. Excellent training and support. **Rating:** 4.0/5.0 stars **Reviewed by:** Josh W. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2023 **What do you like best about NinjaCat?** The integration of other reporting methods into a single, easy-to-read report for clients is wonderful. A visual story of how campaigns are performing helps bridge the gap between adops teams and clients. **What do you dislike about NinjaCat?** A dashboard for clients and reps would be helpful for real-time updates. **What problems is NinjaCat solving and how is that benefiting you?** We have a more consistent reporting platform that connects our product offerings. **Official Response from Jacob Sanders:** > Thank you for the balanced and thoughtful review, Josh! That excellent support you mention is here for anything you might need, so don't hesitate to reach out with any dashboard dreams you might have; we can work together to make them come true. ### 12. Great Reporting! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2023 **What do you like best about NinjaCat?** Ninja Cat allows me to provide my clients with more metrics in a more digestible way! Clients are loving reporting since we switched over to Ninja Cat. **What do you dislike about NinjaCat?** Sometimes the reports take some time to run but they are worth it! **What problems is NinjaCat solving and how is that benefiting you?** Giving my clients the value they are looking for when reporting on their marketing strategy! **Official Response from Jacob Sanders:** > A fantastic review! Thank you so much for sharing your feedback with us. ### 13. My Experience using the Ninjacat Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Carlos M. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2023 **What do you like best about NinjaCat?** It allows our team to see data in a more digestible manner. Clients also appreciate the presentation of data. **What do you dislike about NinjaCat?** Honestly, we cannot see where we can easily address an error message. **What problems is NinjaCat solving and how is that benefiting you?** Being able to manage our client Ad accounts in one centralized area. As the numbers grow, I see Ninjacat being a huge time saver! **Official Response from Jacob Sanders:** > Thank you for the review, Carlos! Glad to hear we're helping you and the team save time. Our error messages can be a bit cryptic; we're going to be working on making them more friendly and helpful. In the meantime, our Customer Advocacy Team is always happy to help you troubleshoot any error message and determine next steps. Cheers! ### 14. Good Training and Fun Reports **Rating:** 5.0/5.0 stars **Reviewed by:** Sami L. | Marketing Analyst/Digital Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2022 **What do you like best about NinjaCat?** When we first started using NinjaCat I found the onboarding/training to be very thorough, and while there is a pretty substantial learning curve support is very responsive and helps you learn new things as you go. They have always been patient with my questions while I was still learning the system. As a previous NinjaCat user I find the current version to be very easy to use and looks much nice than it did just a few years ago. **What do you dislike about NinjaCat?** The NinjaCat specialist (can't remember her actual title) whole built our initial report was a little flaky and hard to work with, she did some odd things to the report that I don't think other people at NinjaCat would have done. She no longer works for the NinjaCat but I think this was the only dislike from my team. **What problems is NinjaCat solving and how is that benefiting you?** NinjaCat helps us efficiently pull all of our data into one place to then send to our clients. Previously reporting was done manually by our CSMs and was very time-consuming, it was also not consistent from CSM to CSM. By using NinjaCat we are able to ensure every client gets the same quality report and save time for our CSMs. ### 15. Reports look good, adhoc reporting is cumbersome and difficult to learn quickly. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2023 **What do you like best about NinjaCat?** I think the information looks good and is presented in an easy-to-follow format. **What do you dislike about NinjaCat?** I wish it was easier to run comparison reports. Like year to year or Quarter to Quarter reports. **What problems is NinjaCat solving and how is that benefiting you?** It is helping me show clients the value our work brings to their business. **Official Response from Jacob Sanders:** > Appreciate the review! Love that you're able to show clients the value of your work. If there are any issues or ideas you have about reports you'd like to create, reach out to our support team and we'll work on it together. ### 16. Ninja Cat for Political **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2023 **What do you like best about NinjaCat?** The easy API integrations, workflow, and support team **What do you dislike about NinjaCat?** I wish there were more customization options for the visual/design components **What problems is NinjaCat solving and how is that benefiting you?** We typically have a handful of weekly ad reports for our political clients that need replicated and updated regularly and Ninjacat is great for that. **Official Response from Jacob Sanders:** > Thank you for this review! Glad to hear we're saving you time with API integrations and reporting, and your support team is always here to workshop any ideas you might have in regards to customizations. Thanks again! ### 17. Shape.io **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** April 25, 2023 **What do you like best about NinjaCat?** The budget tool is so helpful for adding or subtracting incremental from your budget and having the daily budget update accordingly. **What do you dislike about NinjaCat?** I wish some of the UI had more features, like ideal daily spend compared to actual daily spend in the same view. **What problems is NinjaCat solving and how is that benefiting you?** Budget Management **Official Response from Jacob Sanders:** > Thank you so much for the review! We're thrilled to hear about your positive experience with the budget monitoring. In regards to your comment about views, reach out to our CSM team and we'll be happy to help you work on that. ### 18. Overpriced for their "roadmap" and not what they actually deliver **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2022 **What do you like best about NinjaCat?** There are a fair amount of connectors that you can bring in. If you do not have the need to blend or manipulate, your data then this should present a decent enough connector for you to show data. **What do you dislike about NinjaCat?** Data - The capabilities are very limited, especially if you want to manipulate data - Their connectors are far from complete so, for example, if you want some basic Facebook data you will need to schedule daily emails which won't be parsed until EOD, making this far from real-time Visualization - Editing in the backend of NinjaCat is what I imagine using the very first version of PowerPoint ever made would be like - You can get to your end result, but it is unbelievably complicated and not user-friendly to get there, especially when free tools like Data Studio exist with SUBSTANTIALLY better visualization capabilities Price - If this was an all-in-one data and visualization tool it would still be pretty expensive, but the data use case pales in comparison to true data tools like Funnel - So using this primarily for visualization, compared to much better (and free) tools like Data Studio, there is just no way to justify the price point for this tool This platform is probably ok for agencies/brands who are very data remedial and want a quick way to get 101 data into a dashboard without it needing to look great **What problems is NinjaCat solving and how is that benefiting you?** To be completely honest, NinjaCat ended up creating more problems for us than they solved. We previously had excellent agency engagement with our dashboard, but since using NinjaCat our engagement has gone way down as the user-experience and inability to blend data has made this very challenging to use and not worth their expense **Official Response from Jacob Sanders:** > While of course no one likes a no-star rating, your illustration of the problems and frustrations you encountered are useful to our product and customer support teams, as we use these reviews to continue to enhance and improve the platform. We appreciate you taking the time to gather your thoughts and share them with us. ### 19. NinjaCat Great service for NinjaCat APIs **Rating:** 5.0/5.0 stars **Reviewed by:** Tom Y. | integration analyst, Enterprise (> 1000 emp.) **Reviewed Date:** July 25, 2022 **What do you like best about NinjaCat?** NinjaCat provided excellent service in assisting us (Torstar customers) to access and use the NinjaCat APIs efficiently, offering good guidance and customer service, enabling us to utilize the NinjaCat APIs effectively with minimal programming effort to accomplish our tasks. Thank you very much! **What do you dislike about NinjaCat?** Not much, thanks for the service NinjaCat provided. **What problems is NinjaCat solving and how is that benefiting you?** For our advertisers (accounts) checking and creation, and advertiser networks creation, NinjaCat provided excellent documentation, communication for questions, and demonstrations on how to use NinjaCat APIs. This allows us, as customers, to integrate with the NinjaCat system easily with much less effort and complete tasks much faster. ### 20. Easy to use + customize reports. Clients love it! **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle B. | Senior Campaign Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2022 **What do you like best about NinjaCat?** Easy to customize reporting. Easy to make client-facing reports + love the automated report sending feature! **What do you dislike about NinjaCat?** Some metrics + media platforms don't pull into the platform super easily. **What problems is NinjaCat solving and how is that benefiting you?** We have been using excel for client reporting + it was a very manual process. NinjaCat will help us save a ton of time by automatically creating + sending reports to clients! ### 21. Easy to use platform with great customer support! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2023 **What do you like best about NinjaCat?** - Simple tool - Customer support - Native connectors - Automatic reports **What do you dislike about NinjaCat?** - Improve loading speed - Enable bulk editing across templates **What problems is NinjaCat solving and how is that benefiting you?** We couldn't use Google Data Studio internally, so NinjaCat was a great alternative. **Official Response from Jacob Sanders:** > Thanks for the review! We're so proud of our customer support capabilities, and our Bulk Management continues to be an area of focus, so thank you for highlighting it in your feedback and look for improvements in this area soon, and/or reach out to your account manager so we can prioritize this work. Cheers! ### 22. Super Friendly Onboarding Specialists **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda F. | Director of Account Managers, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2022 **What do you like best about NinjaCat?** Everyone was so friendly and helpful throughout the whole process, and they made everything super easy. They made the process more fun than just showing us what to do and us having to hope for the best. Their support has been super responsive and time-sensitive, so I would highly recommend them to anyone. The platform is also super intuitive making everything super easy. **What do you dislike about NinjaCat?** So far, we only have a few limitations with our CallRail integrations and making sure those metrics show up properly in the reporting. **What problems is NinjaCat solving and how is that benefiting you?** The metrics are more accurate than previous reporting software we've used, and it's much easier to use. **Official Response from Jacob Sanders:** > Thank you for this lovely review! Our customer support and onboarding specialists will be thrilled to hear this feedback. Cheers! ### 23. Learning Curve is High, but It's Worth It **Rating:** 4.5/5.0 stars **Reviewed by:** Carolyn M. | Freelance Copywriter / Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2022 **What do you like best about NinjaCat?** NinjaCat has a clean interface and the flexibility to pull the reports we want without jumping through hoops. We like that it can pull reliable metrics straight from Google Analytics quickly and also really enjoy the custom data source capability, allowing us to display data from sources we would have normally just screenshot before. **What do you dislike about NinjaCat?** The learning curve is very high - there is a lot of back end work to be done to get the tool to function properly, but they have a fantastic onboarding team to help with it. There were still a lot of hours spent on training and onboarding. **Recommendations to others considering NinjaCat:** The cost and onboarding time is lengthy but worth it if you value granular data, the ability to pull from multiple sources, and the ability to create custom, attractive templates. **What problems is NinjaCat solving and how is that benefiting you?** We wanted to be able to pull accurate data from multiple sources (Google Analytics, Facebook Ads, Google Ads, etc.) and showcase them in an easy-to-understand template for our clients. This has, so far, been the most attractive reporting tool we've used once set up was complete, and we've had no issues with data accuracy since launch. ### 24. The team at NinjaCat were very knowledgable, professional, and fun to work with. **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon B. | Digital Marketing Specialist, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2022 **What do you like best about NinjaCat?** By far, we love the visualization tools. The native and smart connectors work as they should! **What do you dislike about NinjaCat?** We wish there was an undo button in the report builder. **What problems is NinjaCat solving and how is that benefiting you?** We needed a way to organize and send reports monthly to our clients with a certain degree of customizability. NinjaCat does that! **Official Response from Jacob Sanders:** > Hey Brandon - Thank you so much for leaving this wonderful review! Your positive notes as well as the comment about the undo button have been passed onto the product team. Appreciate you taking time to share your thoughts and reflections! ### 25. NinjaCat - All Karate Chop, No Furball **Rating:** 5.0/5.0 stars **Reviewed by:** davis b. | Director, Marketing Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2022 **What do you like best about NinjaCat?** Customization, ease of use, customer service **What do you dislike about NinjaCat?** The templates' data visualizations are all images. Would be nice to have a template that I can actually use. **What problems is NinjaCat solving and how is that benefiting you?** Reporting and data storytelling. ### 26. Scammers - do not trust **Rating:** 0.0/5.0 stars **Reviewed by:** Jessica T. | Sr. Media Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2022 **What do you like best about NinjaCat?** Absolutely nothing - their dashboard insights are always off from the platforms, their customer service reps are not knowledgeable, and they will try to scam you into their year long contracts that auto-renew. **What do you dislike about NinjaCat?** Besides our numbers being wrong from what we see in platform, their customer service is poor. We had a dedicated rep and when he left we were told we just got to use general support going forward. Additionally, they are now trying to rope us into a year-long contract based on auto-renewal when another team member at NC told us we could cancel after 3 months. Absurd. **Recommendations to others considering NinjaCat:** Do not move forward with Ninjacat. **What problems is NinjaCat solving and how is that benefiting you?** No benefits, something is always broken. Problems are with customer service and billing. ### 27. Would not recommend. SUPER SLOW **Rating:** 0.5/5.0 stars **Reviewed by:** Justin J. | CEO / Founder, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2021 **What do you like best about NinjaCat?** Easy to use Many Features Clean interface **What do you dislike about NinjaCat?** We have been using it for about a year and a half. We have been just trying to get reports to load. They load slow, and when say slow meaning 10-15 minutes to load a report and many times they timeout and never load at all. Support thinks we should change the format and a few other things, so we did that, and it still does not work, so they offered to build them for us and still same issues. Sitting in meetings with a client and taking 10-15 minutes to get a basic report 1-page report to load or it will never load at all makes this $60,000 plus we gave them an actual waste of our time and money. We have over $60,000 and over 250 hours of our time to have a product that adds no value to our business. We moved back to our previous provider that does not have as many features, but more features are useless if they do not work. **What problems is NinjaCat solving and how is that benefiting you?** Pull data from various data sources into one place and automate some reporting. ### 28. I'm not happy **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2021 **What do you like best about NinjaCat?** When it works It gives me a quick snapshot of the information I've predetermined I need. **What do you dislike about NinjaCat?** It takes forever to load, and that's if it actually loads. I've let it run for over an hour with no results. Then I hit refresh and wait another 1/2 hour. Then I just give up and log out. **Recommendations to others considering NinjaCat:** don't waste your time or money **What problems is NinjaCat solving and how is that benefiting you?** Way too slow ### 29. Amazing Way To Pull Everything Together And An Unbeatable Customer Service Team **Rating:** 5.0/5.0 stars **Reviewed by:** Heather R. | Campaign Team Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2020 **What do you like best about NinjaCat?** The top 2 benefits for us are the customization available in the platform and the customer service team. The customer support team has impressive problem-solving skills, and they are super quick to respond. It's such a pleasure to work with a team that actually cares about solving the problem for us. We do many things other companies don't do, and this team has been so willing to stretch and work with us to make things happen. **What do you dislike about NinjaCat?** We could use a Second Street integration as well as one for Matchcraft. Also, the initial template setup can be pretty complicated. Because we customize our templates to such a degree, we spend a lot of time changing templates from month to month to keep up with campaign changes. Sometimes there are issues with the Powerpoint downloads, and we need to edit the templates to get rid of text boxes that fall out of place. **Recommendations to others considering NinjaCat:** This is a really great platform with some really smart people behind it. Where it may lack in being intuitive at times is more than made up for with the capabilities and support you receive from the teams. **What problems is NinjaCat solving and how is that benefiting you?** We were manually getting data from all our vendors and creating our reports that way. It's been a huge time saver to have this done for us. We are finally able to put our reporting time focus on strategizing for clients. There's a lot to be said in being able to look at the data to tell a story vs. pulling the data manually and then having the time and capacity to analyze it all. Plus, we take a very customized approach with the solutions we provide for our clients and we need a platform that is nimble enough to provide metrics on what we think is important. ### 30. Ninja Cat is very user friendly with a reliable customer support team. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2020 **What do you like best about NinjaCat?** I love the customer support team. I know they are reliable and will get back to me once they've reviewed my request. I even received a screen recording from a team member showing me how to fix something on a client report. Customer service is so important to me and my team. **What do you dislike about NinjaCat?** I don't always like how hard it is to troubleshoot why something isn't showing the correct data, but the customer service team always figures it out for me. I also REALLY wish there was a "back/undo" button. It's also impossible to paste things into a text widget unless you use CTRL+V. The main thing I'd like to see improved though is adding an undo button. **What problems is NinjaCat solving and how is that benefiting you?** Ninja Cat helps me display a ton of data to my clients in a digestible report. Our templates look beautiful, especially when viewed as the PDF by the client. It allows me to give more time to my work and less time to reporting because it automatically runs for me every month. ### 31. Don't fall for their sales tactics **Rating:** 1.5/5.0 stars **Reviewed by:** Duane B. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2021 **What do you like best about NinjaCat?** Unified reporting on one dashboard, ease of setup. **What do you dislike about NinjaCat?** The original account managers at NinjaCat were very good. The new account managers will hit you up for fictitious massive rate increases saying it's your annual review, then when you contest the rate increase and threaten to go to their competitors, will come back and say they got you a smoking deal to stay the same rate. Very used car salesmen feel about the whole process. Beware they will also "automatically renew" your contract for a year saying you agreed to it...however their Terms & Conditions are hyperlinked off the agreement you sign, so you have no recourse to contest. I do not recommend...there are way better and way less expensive alternatives out there that accomplish the same exact thing....at a fraction of the cost these guys charge. **What problems is NinjaCat solving and how is that benefiting you?** Client reporting from multiple platforms ### 32. NinjaCat has brought new reporting capabilities to our agency and our clients **Rating:** 4.5/5.0 stars **Reviewed by:** Landon P. | Paid Search Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2021 **What do you like best about NinjaCat?** The dashboard / report templates are a HUGE time-saver. Before we had to create dashboards from scratch so being able to re-use templates are great. Also, we had no ability to automate reports before NinjaCat so that is a new reporting capability for us as an agency. **What do you dislike about NinjaCat?** The Google Ads API is still using the old version so some newer campaign types (Local, Discovery, etc) are not supported. Also would be nice to have a dedicted TikTok API connector **Recommendations to others considering NinjaCat:** Ensure you understand all of the data connections you need to import and for those that may not have API's, make a plan early on how else you can import them. **What problems is NinjaCat solving and how is that benefiting you?** NinjaCat is allowing us to auotmate our reporting to clients which is saving us time and allowing us to share even more insights more frequently **Official Response from Jacob Sanders:** > Landon - Thank you so much for this review; insightful and delightful. Happy to hear the time-savings is happening and that automation of reports is on the horizon. Also grateful for the specific feedback in regards to the product and new integrations; passing this onto the developers. In regards to TikTok, we have some work to do on our choreo; but we'll get there! Thanks again for the feedback. - Jake ### 33. Nice UI but we're constantly having to reconnect ad networks **Rating:** 3.0/5.0 stars **Reviewed by:** Robert R. | Director of Business Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2021 **What do you like best about NinjaCat?** Great UI and reports that our customers appreciate. **What do you dislike about NinjaCat?** The main functionality, which is connecting to various ad networks and platforms, constantly has issues, which cause our reports to fail, and a lot of extra admin work. **What problems is NinjaCat solving and how is that benefiting you?** Getting all of our customers spend across networks in one easy to manage location. Creating reports and dashboards that those customers love. ### 34. Reporting for Any Client **Rating:** 4.0/5.0 stars **Reviewed by:** Jamaica E. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2021 **What do you like best about NinjaCat?** The onboarding was helpful, practical, and relevant. The platform itself is adaptable for specific clients or has the capability of using general reporting (which we utilized both approaches). The support has been amazing from the Ninja Cat team. **What do you dislike about NinjaCat?** Our biggest challenge was connecting the multiple platforms we use to import the data. There is quite a bit of set up, but the onboarding team was very helpful in accomplishing most of it. **Recommendations to others considering NinjaCat:** If you are looking for a place to house data from multiple platforms and present it in a clear format, NinjaCat offers that! **What problems is NinjaCat solving and how is that benefiting you?** We are now able to provide updated and consistent reporting to all of our clients. Partners can customize reports to their liking, but overall the standard template meets the needs of the majority of our clients. **Official Response from Jacob Sanders:** > Jamaica - Thank you so much for choosing NinjaCat, and for leaving this insightful and balanced review. We're glad the data integration worked out, and even more glad that customer service continues to give you the support you require as you get up and running in the platform. Also appreciated hearing the positive experience around customizing reporting templates. We'll pass on your comments to our staff and use it to continue making improvements. Thank you again for your time and commentary. - Jake ### 35. Immature Product **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2020 **What do you like best about NinjaCat?** It has a good interface, & therefore presentable to the clients. **What do you dislike about NinjaCat?** Immature team, misleading information, immature product. **What problems is NinjaCat solving and how is that benefiting you?** We are trying to see how our clients are performing in their digital campaigns. Not much of benefits. ### 36. NinjaCat saves you time so you can analyze and deliver stronger recommendations. **Rating:** 4.5/5.0 stars **Reviewed by:** Stevie S. | Content & Social Media Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2021 **What do you like best about NinjaCat?** From Facebook to Snapchat to Google Analytics, NinjaCat connects to tons of platforms and pulls the data in so you can easily create dashboards, reports, and more for your clients. There's less data pulling from numerous sources and more analysis to provide stronger recommendations. **What do you dislike about NinjaCat?** I would have given a 10/10, but there are some connections that NinjaCat currently doesn't have, which was disappointing because they are mentioned on their website. Additionally, the tool is pretty slow on the first Monday of every month due to many users scheduling their reports to run at that time. **What problems is NinjaCat solving and how is that benefiting you?** It's saving our team loads of time on pulling metrics for reports. We're able to quickly pull in all the data sources to analyze and provide solutions to our clients that will be impactful for their bottom line. **Official Response from Jacob Sanders:** > Stevie! Thank you for the honest, and almost awesome, review. ;) It's balanced and expert feedback like yours that can help us improve. Your experience with data lag and missing integrations has been noted and passed on to the crew, as well as the positive notes on quick turn around for reports. Grateful for your insights and comments. - Jake ### 37. NinjaCat Has Exceeded All Expectations! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2017 **What do you like best about NinjaCat?** Ease of use regardless of technical abilities. Unlike other platforms, no coding experience is required with NinjaCat so anyone can grasp it and become a power user in no time! NinjaCat has world-class customer service representatives, timely support, and a phenomenal self-serve training platform. **What do you dislike about NinjaCat?** Custom integrations via API used to be an issue but they have all been resolved as the platform evolves. **What problems is NinjaCat solving and how is that benefiting you?** NinjaCat has allowed us to create highly professional-looking reports and dashboards at scale. This has allowed us to standardize much of our reporting needs while allowing for the custom touch where required. ### 38. Quality platform with excellent service! **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon B. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2021 **What do you like best about NinjaCat?** The variety of data connections and widgets available for use + ability to import customized data are my favorite things about NinjaCat. On top of this, NinjaCat has an exceptional customer service team available at all times. If I ever have a question or an issue, I always get a response within 24hrs. No other platform provides that kind of service and is one of the reasons I continue to enjoy using it! **What do you dislike about NinjaCat?** There tends to be a lack of reliability of widget auto updates (they do not work well especially on the 1st of the month with automatic updates). I normally have to manually check widgets each month before I pull the reports to ensure they are all functioning properly and are not broken. I have to review the data anyways so it is not a huge deal; but, can be frustrating when the same widget breaks month over month for no apparent reason. I have also had some data connectivity issues with certain platforms that were unable to be fixed even with the help of the amazing support team. It seems to be a bug but again hinders my ability to submit. **What problems is NinjaCat solving and how is that benefiting you?** I am able to report real time data to clients and have realized the benefit of widget variety which allows me to present it to my clients in a digestible way even if they are not well versed in it. I enjoy the dashboard features as well - they are easy to share and toggle back and forth between different timeframes when providing data insights to my clients. **Official Response from Jacob Sanders:** > Shannon! Thank you for the comments and thank you for choosing NinjaCat! A lovely review here; balanced feedback, specific notes on product, an ever-flowing fountain of love for our customer support staff, and detailed examination of your widget issues. I will definitely pass this on to the support crew, they don't get 11-stars for nothing, and this will brighten their day. I've noted your experience with data connectivity as well and passed that on to product team. We're making some tweaks to the platform soon that may address some of the issues you experienced; your account rep will keep you informed. Thanks again! - Jake ### 39. Nicest reporting platform and great/fun support staff **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2020 **What do you like best about NinjaCat?** The platform is user friendly, comes with good training and great support staff for the most part **What do you dislike about NinjaCat?** We were promised that they could work out TheTradeDesk reporting showing ads along with importing the data correctly. After a year of trying they were unable to do it. **Recommendations to others considering NinjaCat:** highly customizable and easy to learn/use **What problems is NinjaCat solving and how is that benefiting you?** It solves a problem of unifying reporting across paid search, analytics, and social media platforms pretty well. The reports are colorful and easy to read, and if not pretty easy to fix. You can setup a template in about an hour or so from scratch. ### 40. The best digital advertising reporting platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole T. | Sr. Manager Search & Social, Enterprise (> 1000 emp.) **Reviewed Date:** February 02, 2021 **What do you like best about NinjaCat?** The platform goes beyond the typical dashboard report, it allows for a high degree of report and dashboard customization tailored to your client's needs. The platform also has extensive native digital advertising and analytics platform integrations to bring all of your marketing channel reporting into one report. The UX is fantastic, easy to navigate and understand. Ninjacat support is also fantastic, responsive and knowledgeable. **What do you dislike about NinjaCat?** None. Ninjacat is a platform that supports all of our client reporting needs from local business to international clients. **What problems is NinjaCat solving and how is that benefiting you?** We use NinjaCat for reporting & account analysis. The best part is the automation: once you have a report template, you can scale that across your client based and ensure reporting is sent to clients on time and accurate! This has helped tremendously to save time and increase productivity for our client services team. **Official Response from Jacob Sanders:** > While it isn't professional to cry about a review, this 5-star punch to the gut got us weepy! Thank you Nicole for this fantastic review, and thanks for choosing NinjaCat! Your detailed notes on the dashboards, ad integrations, and UX have been passed on to the product team, as well as the positive comments on the customer service team. Really appreciate the mention of automation and how it's helped increase productivity. I wish we could rate this review! Thanks again for the insightful and inspiring notes. - Cheers, Jake ### 41. Surprisingly efficient—once you learn the ropes. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2021 **What do you like best about NinjaCat?** The drag-and-drop editor actually works pretty well. (I was a bit of a skeptic.) It was easy to pull in multiple data sources (e.g., Google Analytics and Google Search Console) that can't be visualized efficiently within the Google Analytics UI or Google Data Studio. (For the latter, you can absolutely pull in those data sources, but it would take longer to build a report.) There are a fair number of snap-to-grid features that avoid some of the tedium of reporting building. **What do you dislike about NinjaCat?** It can take a while to update the data, so as you're tweaking a metric or reports, you often spend time waiting for things to load. I don't know if there's much that can be done about that, but, overall it makes the interface feel a bit clunky. I find the division between dashboards, reports, and templates to be a bit unintuitive. Your first time in the NinjaCat interface, you should expect to spend some time getting your bearings. Even after that, it sometimes takes a few clicks to get where you want to go. **Recommendations to others considering NinjaCat:** The more data sources you have to report from, the higher the value of the product. If you need to build reports only from Google Analytics data, you probably don't need a third-party reporting tool like this. **What problems is NinjaCat solving and how is that benefiting you?** We use NinjaCat for reporting at a digital marketing agency. It's quicker than creating manual reports, and the customization saves a bit of time compared to, say, for example, building out similar reports in Google Data Studio. We spent several years trying to build our own reporting system, and, ultimately, trying to manage (internally) all the API connections (which constantly break and change) proved to be inefficient. NinjaCat definitely pushes that burden to their team, which allows us to focus on other things. **Official Response from Jacob Sanders:** > What a wonderful and thorough review; thank you for choosing NinjaCat! Appreciate hearing both the insights on benefits you find valuable about the product, like the snap-to-grid functionality, and also the behaviors you find frustrating, like loading times and UX issues you mentioned. I'll be sure to pass this on to product team, as we use these reviews to continually improve. Thank you for your testimonial, time, and attention. - Jake ### 42. NinjaCat Review **Rating:** 4.0/5.0 stars **Reviewed by:** Mario J. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2020 ### 43. Great Reporting Features & Phenomenal Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle H. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2020 **What do you like best about NinjaCat?** Ninjacat's reporting platform has everything you need to support small to large business and reporting needs for an agency of any size. A robust pre-built API integration with many major marketing channels along with custom integration with databases. Their customer service is top notch. They are extremely responsive and help resolve any hurdle you may encounter. Enabling our sales team to have real-time reporting and data-visualization has enabled us to grow our business. **What do you dislike about NinjaCat?** None. Everything our agency needs has been meet or exceeded by Ninjacat. **What problems is NinjaCat solving and how is that benefiting you?** The ability to have real-time dashboards along with automated reporting has improved our reporting turnaround times for clients. Having the ability to give access to clients to see their marketing spend and ROI. Before switching to Ninjacat our reporting was a manual process and was not in real-time or easily customizable. ### 44. NinjaCat meets all our needs and it's a pleasure to work with the NinjaCat support team! **Rating:** 5.0/5.0 stars **Reviewed by:** Anastasia F. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2020 **What do you like best about NinjaCat?** A great tool that enables us to integrate all the different sources that we use for advertising and information gathering (Bing Ads, Google Ads & Analytics, Facebook, GMB, Call Rail, Google sheets...) into the reports that we share with our clients and for internal purposes. It's super intuitive and easy to manage. All the metrics can be customized. Our account manager Karie and the support team have been of great help resolving and following up on any question or issue that we have. **What do you dislike about NinjaCat?** The pricing is a bit out of our initial budget for reporting tools, but it's been totally worth it! It's the second year that we are using this tool and it has met all our expectations. **Recommendations to others considering NinjaCat:** Totally recommended! **What problems is NinjaCat solving and how is that benefiting you?** We use NinjaCat for reporting & account analysis. The best part is the automation: once you have a report template, you can have it sent to the whole pool of clients on a regular basis without lifting a finger! We have automated the clients' reports and our internal reports for accounts analysis. ### 45. Neat & Organized , a digital marketing dream **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2021 **What do you like best about NinjaCat?** We have a lot of clients that keep us busy and its so nice to know that Ninjacat can help out in the blink of an eye. Our clients receive weekly reports about their campaigns that are organized and break down every piece of information. **What do you dislike about NinjaCat?** Sometimes the information isn't pulled correctly and we have to pick and choose to find out what went wrong. **What problems is NinjaCat solving and how is that benefiting you?** Keep our digital marketing reports streamlined. Our clients have access to the platform so they can look at the data whenever they wish and change the date range. This helps clients visualize our work and their campaigns' progress. This saves us from having to constantly update our clients/ memorize every single campaign. Ninjacat keeps everything in one place and we can oversee any campaign so easily! **Official Response from Jacob Sanders:** > How about, "dream client?!" Thank you for this wonderful review, and thanks for choosing NinjaCat! The benefits you outlined are so well articulated, as well as the hand picked data issues that caused discomfort. Next time there is a data pull issue, get our support team on the phone so we can get you situated quicker, and cut down the workload on your end. I've shared your review with the team and we'll use it to continue making NinjaCat the digital marketing dream. - Cheers, Jake ### 46. NinjaCat Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2021 **What do you like best about NinjaCat?** Ninja cat is very easy to use and navigate through. I like how the reports are of great quality and customizable. **What do you dislike about NinjaCat?** The cost is very expensive for a small company. I used NinjaCat at a company of around 50 people, and the total cost was not within budget. **What problems is NinjaCat solving and how is that benefiting you?** NinjaCat is an all-in-one solution for analytics, reporting, and call tracking. One is able to combine data from various sources into one cohesive report. ### 47. The best 3rd party ETL tool I've used **Rating:** 5.0/5.0 stars **Reviewed by:** Christian K. | Vice President, Client Success at Gannett | USA Today, Enterprise (> 1000 emp.) **Reviewed Date:** February 08, 2021 **What do you like best about NinjaCat?** With security protocols in place for large businesses, often time data portability can be problematic. NinjaCat simplifies the process of blending multiple data sources and then pushing them to their final destination. The point-in-time reporting is best in class. Being able to save time and money from an FTE perspective is a complete game changer. **What do you dislike about NinjaCat?** The dashboard has come a long way but still has a way to go. **Recommendations to others considering NinjaCat:** I have ZREO hesitations with recommending NinjaCat to business that need thoughtful, elegant, point in time reporting. **What problems is NinjaCat solving and how is that benefiting you?** Point in time reporting and ETL work is where NinjaCat shines. **Official Response from Jacob Sanders:** > Christian! What a wonderful review, thank you for composing it and thank you for choosing NinjaCat! We've listened to the best parts of this, our ETL and reporting capabilities, and the not so best parts, the dashboard functionality, and we're using it to bring improvements to the platform for all users. Ask your account rep about our new Campaign Monitoring function, which may help bring more useful info into your dashboard. Thanks again for the review. - Jake ### 48. Easy to work but could be more advanced in features **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2017 **What do you like best about NinjaCat?** Easy product, good service, quick responses **What do you dislike about NinjaCat?** some features are not as easily acquired and are a bit harder to find **What problems is NinjaCat solving and how is that benefiting you?** reporting on a monthly bases, analytics is a bit harder to retrieve data from ### 49. Great reporting tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2021 **What do you like best about NinjaCat?** To be able to create reports and templates easily. I use Campaign Manager and DV360 a lot and I like that the data from DV360 is also available from CM. I would like to create a template for my team to use to take actions on optimizations **What do you dislike about NinjaCat?** There is sometimes some lag but not too bad. **What problems is NinjaCat solving and how is that benefiting you?** easy way to pull reports without pulling a ton of excel sheets from different platforms comparing results between channels (Facebook vs programmatic) at the same place **Official Response from Jacob Sanders:** > Thanks for this lovely and balanced review. You mentioned the positive experience with templates, the ease of report creation, but also cited some data lag. Also appreciative of your specificity about data integrations, as we use these reviews to help enhance and improve the product. Thanks again for the testimonial. - Jake ### 50. Review **Rating:** 4.5/5.0 stars **Reviewed by:** Julia R. | digital strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2021 **What do you like best about NinjaCat?** Once you understand it, it is fairly easy to use. KPI bars make it very easy to see where things are at a glance **What do you dislike about NinjaCat?** Reports can break easily, and the system can often get overloaded easily and slow down reporting pull times **What problems is NinjaCat solving and how is that benefiting you?** The library for integrating GA rules is very useful, the set up of widgets is also pretty straightforward which makes them easy to troubleshoot if data is pulling in wrong or not at all **Official Response from Jacob Sanders:** > Julia - thank you for this insightful review, and thanks for choosing NinjaCat! Our on-boarding process is designed the way it is for exactly the reason you stated; informed users have an easier time with the product! Love hearing that KPIs are helping out and the GA integrations are coming in handy. Your issues regarding pull times and reports have been noted and delivered to product team. Thanks again for being so detailed, this helps us make NinjaCat better for everyone. - Cheers, Jake ## NinjaCat Discussions - [What is the best way to implement filtering for Google Analytics location data?](https://www.g2.com/discussions/30757-what-is-the-best-way-to-implement-filtering-for-google-analytics-location-data) - 1 comment, 1 upvote - [Do you offer customer Integration?](https://www.g2.com/discussions/custom-integrations) - 1 comment, 1 upvote - [View NinjaCat pricing details and edition comparison](https://www.g2.com/products/ninjacat/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-19+09%3A57%3A46+-0500&secure%5Bsession_id%5D=8f54c8fd-6eff-4373-84cd-f49ac2e27426&secure%5Btoken%5D=4a57cdac943fc21e48dd9cb849267f9437457a768a3e3f44a399a7f3e17d3284&format=llm_user) ## NinjaCat Integrations - [Basis](https://www.g2.com/products/basis/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Google Ads](https://www.g2.com/products/google-ads/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [illumin](https://www.g2.com/products/illumin-illumin/reviews) - [Instagram for Business](https://www.g2.com/products/instagram-for-business/reviews) - [Yext](https://www.g2.com/products/yext/reviews) ## NinjaCat Features **Reports** - Reports Interface - Steps to Answer - Graphs and Charts - Score Cards - Dashboards **Management** - Reporting - Auditing **Responses** - Personalization - Route To Human - Natural Language Understanding (NLU) **Reports** - Reports Interface - Share Reports - Steps to Answer **Generative AI** - AI Text Generation - AI Text Summarization **Automation - AI Agents** - Sales Follow-Up - Customer Interaction Automation - Lead Generation - Document Processing - Feedback Collection **Customization - AI Agent Builders** - Natural Language Configuration - Tone Customization - Security Guardrails **Marketing Operations** - ROI Tracking - Data Collection - Customer Insights - Multi-User Access - Spend Management - White Label **Functionality** - Extraction - Transformation - Loading - Automation - Scalability **Platform** - Conversation Editor - Integration - Human-In-The-Loop **Visualization** - Graphs and Charts - Score Cards - Dashboards - Formats **Autonomy - AI Agents** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **Functionality - AI Agent Builders** - Omni-channel Support - Agent Branding - Proactive Response Capabilities - Seamless Human Escalation **Data Updates** - Historical Snapshots - Real-Time Updating **Generative AI** - AI Text Generation - AI Text Summarization **Data and Analytics - AI Agent Builders** - Analytics & Reporting - Contextual Awareness - Data Privacy Compliance **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Campaign Activity** - Campaign Insights - Reports and Dashboards - Campaign Stickiness - Multichannel Tracking - Brand Optimization - Predictive Analytics **Collaboration** - Sharing - Co-Editing - Devices **Integration - AI Agent Builders** - Workflow Automation - API Usage - Platform Interoperability - CRM Data Integration **Agentic AI - Marketing Analytics** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Self Service ** - Calculated Fields - Data Column Filtering - Data Discovery - Search - Collaboration / Workflow - Automodeling **Advanced Analytics** - Predictive Analytics - Data Visualization - Big Data Services **Building Reports** - Data Transformation - Data Modeling - WYSIWYG Report Design - Integration APIs **Platform** - Mobile User Support - Customization - User, Role, and Access Management - Sandbox / Test Environments - Performance and Reliability - Breadth of Partner Applications **Data Updates** - Historical Snapshots - Real-Time Updating - Email Reports ## Top NinjaCat Alternatives - [TapClicks](https://www.g2.com/products/tapclicks/reviews) - 4.3/5.0 (315 reviews) - [AgencyAnalytics](https://www.g2.com/products/agencyanalytics/reviews) - 4.7/5.0 (448 reviews) - [Funnel](https://www.g2.com/products/funnel/reviews) - 4.5/5.0 (163 reviews)