NinjaCat Reviews & Product Details

The NinjaCat team has helped us in so many ways. Our agency is constantly evolving and the NinjaCat team is always one step ahead of us. When there are other things that we need that they don't have, they're always willing to get on a call and talk through our options. Review collected by and hosted on G2.com.

I can't say that I have any negative feedback about NinjaCat at the moment. Every team member I've talked to has been a tremendous help to me in my role and to our company. Review collected by and hosted on G2.com.

1-data Integration: Its often provide seamless integration with various data source and marketing problem ,allowing user to consolidate data for multiple channel

2-Client facing report : Ninjacat often provides clent facing reports that easy to understand ,helping agencies demostrate value to client

3- Scalibility : Ninjacan often scale to accommodate the need to both small marketing teams and larger agencies Review collected by and hosted on G2.com.

1-Performance and Speed : Depending on the volume of data and complexity of report

2-Mobile Experience : Mobile accessbilities for managing and view report may not be as robust as a desktop version

3- Limited Free trail : User interested in try ninjaCat might find the platform offer limted free trail period Review collected by and hosted on G2.com.

Ninjacat is very easy to learn, utilize at a fair level and to deliver reports and dashboards to clients. It's interface is very clean and easy to navigate. Competitors products that i have used have taken much more time to understand and to complete daily tasks Review collected by and hosted on G2.com.

Some of the features that I feel that ninjacat should have, it doesn't there's some issues with data load errors which can also cause some confusion between what we see in ad servers versus what clients see on the end user dashboards. Review collected by and hosted on G2.com.

The entire platform is incredibly user-friendly. We were searching for a tool to aggregate our reporting and provide a better visual narrative about client performance and results. NinjaCat helped provide it. Their onboarding process is incredibly supportive and encouraging, they're always available to answer questions, and their teams are always open to feedback. Review collected by and hosted on G2.com.

I wish the platform had more pre-built reports or templates for presentations.

Additionally, I wish I could change the lines on line graphs to be dotted or some other format and have more freedom with coloration and shapes to provide more customization with larger or more complex data sets. Review collected by and hosted on G2.com.

The ability to connect multiple channels together, and the flexibility to create our own dashboards, reports etc. I also think Ninjacat has a lot of data sources which we all use. The lack of Bing Webmaster tools is a little frustrating but I'll mention that in the dislike. Review collected by and hosted on G2.com.

Our CSM has been excellent, but I think stability is our biggest issue. We need something that can handle 60+ accounts in a dashboard at a time and Ninjacat is only stable at around the 10-20 accounts. This can be frustrating for our customers looking at a rollup dashboard because the dashboard will time out. Also lacking Bing metrics and a lack of Yext metrics. I also don't like how you can automate reports but you aren't notified when the reports are broken which can be frustrating because I've had clients expect a report and I'm not sure if they received it or not and I have to dig through our reports to see and I'd love to get an email notification that a data source/token needs to be updated. Review collected by and hosted on G2.com.

Our agency needed a platform to streamline our monthly client digital reporting and Ninjacat is our savior. It has allowed us to build robust scalable reports that have never looked more professional! Review collected by and hosted on G2.com.

The only downside would be the price and learning curve for our agency. As a one-woman digital team, I understand the value, but it is hard to relay that importance to higher-ups as an important investment. Review collected by and hosted on G2.com.

NinjaCat is highly customizable in its ability to bring in data sources via connecting to APIs directly or using Google sheets. In addition, the ability to customize metrics on the fly makes life easy when adding margins or creating unique equations.

Far and away the best part about NinjaCat is their support team. They are friendly and have a strong working knowledge of the platform. Many times they have built custom solutions to accommodate our specific requests Review collected by and hosted on G2.com.

NinjaCat has fixed many of their previous issues with APIs and load times. One of the issues the platform faces is scalability but as with all their issues, they are always being updated. Review collected by and hosted on G2.com.

I love how it pulls in our data across several different platforms into one cohesive report. This enables my team and me to see the data at a glance and be able to diagnose any campaign issues and/or make recommendations for improvement in a much more efficient way than we had previously. Review collected by and hosted on G2.com.

One of our pain points is that there is no incoming connection for our SEM vendor data, or data from our Social vendor. This has made it so there is some manual work on our end to fully prepare monthly reporting. Also, the platform can be somewhat complicated for some users - there is a lot involved with setting up new campaigns. Review collected by and hosted on G2.com.

The team provides a great onboarding experience that helps better understand the tool. The onboarding is great if you do not have prior experience using that type of tool. Following the onboarding process, I had a few questions and technical problems, and the support team was very reactive, friendly and helpful. Follow-ups were quick. Review collected by and hosted on G2.com.

When you get past basic reporting, many workarounds are needed. These workarounds prove to be quite time-consuming and frustrating.

Using the templates to build the reports and dashboard is also quite time-consuming as the data takes time to load. Some connectors might be missing what we thought to be basic metrics (e.g. video metrics for LinkedIn).

Lastly, the pricing model is based on a 12-month period. Thus, we were not able to test the tool beforehand to make sure it answered our needs. Review collected by and hosted on G2.com.

The onboarding for ninjacat with Jared was really thorough. He made sure to answer all of our questions and cover all of the ins and outs of the ninjacat reporting solution. Customer service with ninjacat 10/10 Review collected by and hosted on G2.com.

I found a lot of the functionality on Ninjacat to be really clunky, unfortunately things take a LONG time to process if you're adding more than one filter to a table.

Having to put templates into dashboards or reports also seems like an unnecessary UX step, it would be a lot easier to just be able to publish the templates directly. Additionally my least favourite part of the reporting solution was the lack of auto save, or co-working. Ninjacat crashes sometimes for us, and without autosave and coworking possibilities, it's caused us to lose time. Review collected by and hosted on G2.com.