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Nimble CRM Reviews & Product Details - Page 25

Nimble CRM Overview

What is Nimble CRM?

Nimble is a relationship-focused CRM for your entire team. With customizable contact records and easy-to-use Kanban-style workflows, managing client information has never been simpler. Nimble effortlessly integrates with both Microsoft 365 and Google Workspace, gathering contacts and leads from all your platforms, while our automation tools handle the busy work. Focus on what matters most – growing your business and nurturing relationships, as Nimble streamlines your workflow for maximum productivity.

Nimble CRM Details
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English
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Product Description

With Nimble's social CRM, easily manage all your contacts, communications, activities and sales in one single place.

How do you position yourself against your competitors?

Nimble is a relationship-focused CRM for your entire team. It's designed for people who value building and nurturing relationships, not for sales managers.

Nimble allows you to bring contacts and leads from anywhere you work thanks to our inbox and browser extension, called Nimble Prospector.

Nimble offers everything you need to attract new customers and grow your business. Capture leads with custom web forms and outreach at scale with group messaging.

Increase efficiency and save time by enabling teams across departments to manage processes in graphical boards and list views.

Nimble was founded by Jon Ferrara, the co-founder of GoldMine, the pioneer of SFA, CRM, Relationship Management, and Marketing Automation.


Seller Details
Seller
Nimble
Year Founded
2008
HQ Location
Santa Monica, CA
Twitter
@Nimble
16,436 Twitter followers
LinkedIn® Page
www.linkedin.com
68 employees on LinkedIn®
Description

Nimble is the simple, smart CRM for small business teams using Microsoft 365 or Google Workspace. It combines the strength of CRM, contact management, social media insights, sales intelligence, pipeline management, and marketing automation into a unified relationship management platform that delivers valuable company and contact insights – everywhere you work.


Jon F.
JF
Overview Provided by:
Nimble Founder & CEO, #CRM Pioneer, Founder of GoldMine. Interests: #SocialSelling, #SocialBusiness #InfluencerMarketing

Recent Nimble CRM Reviews

Jonathan C.
JC
Jonathan C.Mid-Market (51-1000 emp.)
5.0 out of 5
"Already implemented into several associated business's"
Simple to use, easy to set up work flows and sequences. Very helpful back-end support. Learning tools and online library grows weekly! Very cost ef...
Liv D.
LD
Liv D.Small-Business (50 or fewer emp.)
5.0 out of 5
"Nimble is amazing!!"
I love how easy it is to sort through the contacts and how I can use tags to separate them. It makes finding and categorizing contacts o much easie...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"For me, the most user friendly CRM."
Intuitive and user friendly overall interface, efficient e-mail integration and mail marketing capabilities.
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1 person requested security information

Nimble CRM Media

Nimble CRM Demo - Nimble Today Page Dashboard
Get a clear, customizable dashboard of your sales pipeline, calendar appointments, tasks, and social signals.
Nimble CRM Demo - Relationship Insights Inside Gmail and Office 365
The Nimble Smart Contacts App enables you to use Nimble on any website, anywhere, automatically.
Nimble CRM Demo - Nimble Contact Record
Spend more time engaging your customers and less time logging CRM data. Nimble automatically syncs your team's Google Apps or Office 365 contacts, calendars, email and social interactions to give you the most accurate and current information.
Nimble CRM Demo - Manage your sales with contextual relationship insights
Open a deal to see your relationship history, tasks, events notes, and other social insights related to people and companies involved in the deal.
Nimble CRM Demo - Track Personalized Group Messages from Nimble and Save Time Using Templates
Save time while reaching out in a personalized and relevant manner with email templates in Nimble. Use custom merge tags for name, company, and job title within your templates to reach out in an authentic way.
Nimble CRM Demo - Sales Forecasting & Analytics
It’s easy to keep your finger on the pulse of your sales team with our deal forecasting and pipeline analytics. Check out your team’s historical or projected revenue, and let us inform you about deals that need your attention.
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Video Reviews

1,099 Nimble CRM Reviews

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1,099 Nimble CRM Reviews
4.5 out of 5
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Nimble CRM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Nimble CRMQuestion

Time to Implement
<1 day
>12 months
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<6 months
48+ months
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TL
Bachelor of Science - BS, Computer Science
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Nimble CRM?

I am very interested in the integration of Nimble with the sources of social networks since it is magnificent to be in contact with clients and future clients. The function of group messages is excellent for tracking emails that are scanned. Nimble makes me look exceptional online, let me know when it is time to communicate with someone with whom I have not been in contact for a long time. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

It discourages me a little that the mobile application is too slow and is not as good as the web application. Although it has a system to be in contact with your contacts if you have a very large database it becomes distressing so Access to contacts may fail and unwanted contacts would be displayed above. Review collected by and hosted on G2.com.

Recommendations to others considering Nimble CRM:

In our opinion, Nimble's greatest strength is the ability to update contacts through information from various social media platforms. It helps us locate meetings, agendas and make lists, as well as automatically update our email contacts to that we access easily to anyone who has contacted us. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

Nimble is an essential tool when it comes to accessing powerful customers by email or on social networks since, we can get important information quickly about our prospects from all social media platforms in which we are active. Review collected by and hosted on G2.com.

DW
Managing Partner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Nimble CRM?

The price point per user per month. Currently $25/user/month makes it a great starter CRM for small companies and non-profits. As well as the ability to track open/clicks on transactional emails NOT sent through HTML services. We love ability to quickly add people to Nimble through the browser add-in by highlighting an email address or phone number. There is also the ability to "Nimble" a companies website and scour for information on the WWW which is helpful before making sales calls or to gather additional information on key people. Nimble also has a feature called Nimble prospector where you can find missing contact information on people if it is publicly available on the web. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

Currently anyone following Microsoft's recommendation for O365 and mandatory for Microsoft resellers to "Block Legacy Authentication" breaks the connection to for emails and calendars, basically rendering the product useless for the time being. See problems for additional information Review collected by and hosted on G2.com.

Recommendations to others considering Nimble CRM:

Nimble is integrating with their 5.0 release the Microsoft suite of products through their common data model which will open a whole host of new opportunities when you can integration with SharePoint, Flows, etc. The problem with the integration with Office 365 currently is a show-stopper for us currently. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

O365 not connecting with Nimble. Since Microsoft's recommendation/mandatory security policy changes depending on your relationship with Microsoft we have not been able to integrate emails or calendars. Here is the response from my last email, "Our engineers continued to look into this issue and found that you've blocked the ability to connect IMAP/SMTP when you enabled the "Block legacy authentication" policy which blocks authentication through IMAP/SMTP.

Our engineers are developing a new mechanism that works through the Office 365 API. This will allow users to receive/send messages without using IMAP/SMTP protocols. This will be released later this year and I'll be sure to let you know once it has been." Review collected by and hosted on G2.com.

Flora D.
FD
Account Manager
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Nimble CRM?

Nimble is best tool for association management and for customer relation management, it comes with basic features let us manage project. It’s a customize tool so it also let us customize our product, it help us to find customer and we can create a strong relation with customer via this tool. It integrate very well with social media applications and it integration with mail let us chat with customer easily for further details about deal. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

Nimble CRM is an online application for customer relation management but it doesn't work perfectly on slow internet connection. Reports and dashboard features are still lacking and small bugs occur during work, so these points needs more improvements for better performance. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

Nimble CRM is amazing tool for manage customer relation and feature of this tool are stable for work. One of the best thing about this tool is that Nimble is low cost CRM tool and it easily fits in budget of company. Lead management, Campaign management, Pipeline management are its special features which let us manage business of sales. It install easily on our system and I set up this tool quickly for work. As my prospectus I found Nimble very effective tool for business management and I recommend other friends to experience this stable tool Review collected by and hosted on G2.com.

Nicole H.
NH
Owner
Marketing and Advertising
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Nimble CRM?

The bang for the buck. You get a lot out of Nimble without having to pay a lot. If you are a small business and need a simple yet effective CRM - - Nimble is the way to go. It is super easy to use and very effective. Love the send and track feature for email. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

I would like to have a few more bells and whistles. I get a lot of text messages from my clients and there is no easy way to get those messages into Nimble. I also wish that the activity notifications and reminders were a bit better. I don't see the reminders from email as I see them from my calendar. Lastly, a projects pipeline would be nice. One more thing... a few more app integrations. But I am very happy with what Nimble does Review collected by and hosted on G2.com.

Recommendations to others considering Nimble CRM:

If you are looking for a CRM and you are a small business with a limited budget, you will get what you need from Nimble without breaking your budget. It is simple and intuitive. Just what any small business needs. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

I keep track of when my clients actually see my emails - - HUGE HELP. I know when the last time I connected with a client is and Nimble reminds me when it is time to reach out again - - Wonderful! Nimble is helping me to connect with my clients better. Review collected by and hosted on G2.com.

Jordan G.
JG
Sales Team Leader
Sporting Goods
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Nimble CRM?

The ability to link social media, plan events, track emails & link up all calendars.

Also amazing that when you send an email on Gmail, it gets automatically logged. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

The storage space would be my only issue, we have already had to upgrade at the moment I am only running a team of 5 people. Review collected by and hosted on G2.com.

Recommendations to others considering Nimble CRM:

Go for it, it is a great product, it's well priced and the support is there if you need it.

The program also gives you several free video tutorials making it easy for the whole team to understand whats going on. Every salesperson has a love-hate relationship with the CRM system, Nimble makes this all love, giving you the opportunity to effortlessly track data and store it away.

It also automatically links all your contacts from your email account, I would advise adding the members of staff who have been with you the longest - in turn getting more contacts logged.

It also links all your social media accounts and will give you twitter trends whilst also linking prospects Facebook and LinkedIn pages making it easy to take the social approach also.

A major plus for me and my team is that you can also use the free app, you can even call out through the app again making the sales processes 10 times easier - you also have the option to send an email from your Nimble account should you want to. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

tracking sales processes, hit rates and storing all relevant data. Review collected by and hosted on G2.com.

Mildred L.
ML
Graphic Designer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Nimble CRM?

It is an excellent tool when it comes to reaching port customers by email or on social networks and has the ability to update contacts through information from various platforms. It is super affordable for companies of any size and, more importantly, I think the company, and the support staff are excellent. An excellent factor is the ability to work with several programs so that you can emphasize, update and improve emails. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

The only detail that could be improved is the synchronization immediately otherwise I am completely satisfied with the program. Review collected by and hosted on G2.com.

Recommendations to others considering Nimble CRM:

It seems to me the best platform that offers a great variety in its software, Nimble helps with the editing and organization of emails, as well as with its cloud storage, so there is never any loss of information. It is incredible for small business owners who are committed to the growth of relationships through social networks and their progress in real life.It is a great proposal to increase their sales level and design strategies for their relationship with customers. I believe that the key to this software is the enrichment of profiles and you can make the most of them. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

The communication with customers is the best is a very useful tool for quick and easy access with contacts from social networks. Nimble has been quite beneficial to automate our sales proposals and to manage our contact databases. Nimble is extensible with the addition of fields and lists to help manage and analyze any business. It is a simple social intelligence platform tool for a small business development team that is entering new data to use in their businesses. Its most important benefit is the integration with social networks. Review collected by and hosted on G2.com.

KB
Chief Marketing Strategist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Nimble CRM?

It's in the name - it really is nimble. The CRM fits into my email workflow, my sales process and plays well with others using it's lightweight and low hassle CSV importer. The pipeline is also nice and adding users is straightforward. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

It's so light that you can forget to use it - if there were more marketing CRM functions with forms, fields, and automations then it would be more valuable but then there would understandably be costs for that. Review collected by and hosted on G2.com.

Recommendations to others considering Nimble CRM:

A trial is worthwhile. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

No significant problems other than difficulty building processes to ensure that the product gets used but that's on me not the product for the most part. The benefits I've gotten is that I have a CRM with years of contacts that is maintained for a low cost and ready for me to use. Review collected by and hosted on G2.com.

RP
Master of Busines Administration
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Nimble CRM?

The ability to create some custom fields seems to me to be a very good option, it is also very excellent at the time of screen sharing, it allows us to share presentation links, nimble contains an ease of use, its storage is very efficient, as I also love the option that contains power Notify me when they click on the link. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

We have had some sound problems in video calls, I like that the other sources are included, It really bothers me that I have no more API connections and the ability to fill Nimble with external websites and forms. Review collected by and hosted on G2.com.

Recommendations to others considering Nimble CRM:

I recommend the platform based on the number of people using social networks and the need to create simple processes to get started. This is a basic and very useful solution in which you can grow with the user. I am using nimble in my company and this resolves at its highest level the CRM functionality we need for the company. The administration console is easy to use and offers information on the use and monitoring of the space, recommended platform Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

We use Nimble in the company as a traditional CRM and also track potential customers and offers. One of the best features we use is that Nimble improves data quality is fast and easy to manage storage, as well as using this platform to share presentations with internal stakeholders and with my clients. Review collected by and hosted on G2.com.

MW
Software Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Nimble CRM?

Nimble has a good search function as is his group messaging; since it allows me to select a database segment, I collect users and connect to my contacts using templates and google email accounts. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

The mail editor has to be improved while I send from gmail because Nimble has a good function as with Outlook. I would like to see tools such as Slack and Asana project management that integrates with the platform. Review collected by and hosted on G2.com.

Recommendations to others considering Nimble CRM:

Nimble allows us to grow with users. We integrate the collection of data with CRM tools which we consider to be the most appropriate and capable. It is an active platform that allows us to connect with multiple social network accounts. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

We live with potential customers, which is why Nimble became the best platform that saves us time in the company. It allows us to reach our customers by mail and social networks without any inconvenience. It provides us with instant information. Review collected by and hosted on G2.com.

Debbie P.
DP
Marketing Specialist
Marketing and Advertising
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Nimble CRM?

Nimble has a qualified adjective and is EFFICIENT. This CRM allows me to manage communication with potential customers thanks to the automated search of contacts and enrichment of their profiles to verify that they are the correct objectives. Doing this process manually would take away valuable time but Nimble takes care of it. The platform is easy to use, set up and manage for email marketing. I feel comfortable with Nimble and I recommend it. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

There are some aspects of Nimble that need to be improved and one of them is the email editor. I would like it to be synchronized immediately and messages to be sent correctly. The mobile version is highly useful but also requires an upgrade and more options. Review collected by and hosted on G2.com.

Recommendations to others considering Nimble CRM:

Nimble is a great proposal to increase your sales level and design strategies for your relationship with customers. I consider that the key to this software is the enrichment of profiles and you can get the most out of it. Access to the mobile platform will be of support to maintain the performance of your work. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

I think the most important benefit Nimble offers me is the integration with social networks. The platform discusses the customers I need to follow and what strategy to use to interact with them. I'm free to customize my marketing model with helpful reports. And it also helps me to be able to work with the software remotely. Review collected by and hosted on G2.com.