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Nimble CRM Reviews & Product Details - Page 21

Nimble CRM Overview

What is Nimble CRM?

Nimble is a relationship-focused CRM for your entire team. With customizable contact records and easy-to-use Kanban-style workflows, managing client information has never been simpler. Nimble effortlessly integrates with both Microsoft 365 and Google Workspace, gathering contacts and leads from all your platforms, while our automation tools handle the busy work. Focus on what matters most – growing your business and nurturing relationships, as Nimble streamlines your workflow for maximum productivity.

Nimble CRM Details
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Product Description

With Nimble's social CRM, easily manage all your contacts, communications, activities and sales in one single place.

How do you position yourself against your competitors?

Nimble is a relationship-focused CRM for your entire team. It's designed for people who value building and nurturing relationships, not for sales managers.

Nimble allows you to bring contacts and leads from anywhere you work thanks to our inbox and browser extension, called Nimble Prospector.

Nimble offers everything you need to attract new customers and grow your business. Capture leads with custom web forms and outreach at scale with group messaging.

Increase efficiency and save time by enabling teams across departments to manage processes in graphical boards and list views.

Nimble was founded by Jon Ferrara, the co-founder of GoldMine, the pioneer of SFA, CRM, Relationship Management, and Marketing Automation.


Seller Details
Seller
Nimble
Year Founded
2008
HQ Location
Santa Monica, CA
Twitter
@Nimble
16,436 Twitter followers
LinkedIn® Page
www.linkedin.com
68 employees on LinkedIn®
Description

Nimble is the simple, smart CRM for small business teams using Microsoft 365 or Google Workspace. It combines the strength of CRM, contact management, social media insights, sales intelligence, pipeline management, and marketing automation into a unified relationship management platform that delivers valuable company and contact insights – everywhere you work.


Jon F.
JF
Overview Provided by:
Nimble Founder & CEO, #CRM Pioneer, Founder of GoldMine. Interests: #SocialSelling, #SocialBusiness #InfluencerMarketing

Recent Nimble CRM Reviews

Liv D.
LD
Liv D.Small-Business (50 or fewer emp.)
5.0 out of 5
"Nimble is amazing!!"
I love how easy it is to sort through the contacts and how I can use tags to separate them. It makes finding and categorizing contacts o much easie...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"For me, the most user friendly CRM."
Intuitive and user friendly overall interface, efficient e-mail integration and mail marketing capabilities.
Verified User
E
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Nimble is growing our business"
There are several features that are critical to our business 1) multiple and separate pipelines 2) multiple workflows with actions and 3) email seq...
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Nimble CRM Media

Nimble CRM Demo - Nimble Today Page Dashboard
Get a clear, customizable dashboard of your sales pipeline, calendar appointments, tasks, and social signals.
Nimble CRM Demo - Relationship Insights Inside Gmail and Office 365
The Nimble Smart Contacts App enables you to use Nimble on any website, anywhere, automatically.
Nimble CRM Demo - Nimble Contact Record
Spend more time engaging your customers and less time logging CRM data. Nimble automatically syncs your team's Google Apps or Office 365 contacts, calendars, email and social interactions to give you the most accurate and current information.
Nimble CRM Demo - Manage your sales with contextual relationship insights
Open a deal to see your relationship history, tasks, events notes, and other social insights related to people and companies involved in the deal.
Nimble CRM Demo - Track Personalized Group Messages from Nimble and Save Time Using Templates
Save time while reaching out in a personalized and relevant manner with email templates in Nimble. Use custom merge tags for name, company, and job title within your templates to reach out in an authentic way.
Nimble CRM Demo - Sales Forecasting & Analytics
It’s easy to keep your finger on the pulse of your sales team with our deal forecasting and pipeline analytics. Check out your team’s historical or projected revenue, and let us inform you about deals that need your attention.
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Video Reviews

1,098 Nimble CRM Reviews

4.5 out of 5
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1,098 Nimble CRM Reviews
4.5 out of 5
1,098 Nimble CRM Reviews
4.5 out of 5

Nimble CRM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Nimble CRMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
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CM
Head of Group Technology
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Nimble CRM?

Nimble brings together many amazing tools, including the separation of lead and social media. I can tell when I last interacted with them, helping me to choose the right time to intervene and provide relevant information. It has a good integration with other platforms. In addition, its configuration is very simple, easy to use and has a fast and intuitive interface. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

No problem, everything works fine. The combination of desktop, browser widget and mobile app makes Nimble excellent. Review collected by and hosted on G2.com.

Recommendations to others considering Nimble CRM:

Nimble fits any business, I recommend it for the simple fact that it is easy to use, has a complete application for mobile devices and extracts appropriate information from social networks for sales. You will save a lot of time and have a complete follow up. Their technical support is very responsive and pricey when it comes to solving questions or problems. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

Nimble is used in our organization to be more efficient in our management of sales activities. Its group messaging functions and automatic search of the prospector's contact information make it possible to manage the information quickly. Nimble does the right thing by allowing me to register opportunity offers and instantly upload contact information. Essential for sales productivity. Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Nimble CRM?

The interface is easy to understand. The integration with social media is good (although it is too bad that LInkedIn and Facebook have blocked certain features) . I love the way it is easy to use tags to mark different aspects of people or companies, and the ease with which I can jump between people and associated companies. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

I wish there was better integration with other pieces of software/tech I use for work, especially Cisco Webex (video confrenceing) and Cisco Jabber (phone). Review collected by and hosted on G2.com.

Recommendations to others considering Nimble CRM:

Nimble has a great free trial with a tutorial that helps you better understand and take advantage of what it has to offer. Give it a spin! Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

Nimble is helping me do a much better job of keep track of and categorizing my contacts, leads, and clients. I am able to systemize how I interact with people that attend a webinar I put on and how I follow up with them. Review collected by and hosted on G2.com.

MG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Nimble CRM?

The user experience within Nimble is second to none. I have used many CRM platforms throughout my career and this is without doubt the most cost effective. I am a small business owner, but it honestly feels like I have an enterprise CRM experience. From contact management, through to pipeline analysis and reporting its so easy to use. My favourite part though is created detailed profiles from when I'm working directly from within Linkedin and my emails. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

This is not Nimble's fault, but the only pity is that Linkedin no longer, because of its API, allows profiles to pull through social signal info, as is possible with Twitter. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

Customer management and pipeline reporting. These are critical for my business. Review collected by and hosted on G2.com.

Lilian T.
LT
Project Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Nimble CRM?

What I like about Nimble is the fact that customer management is always monitored and imported easily, with integrations such as Gmail and LinkedIn being easily accessible in minutes. I love how the data is always comprehensive and insights are made so that we can learn more about our customers and how our business is improving in a customer scale.

Nimble integrates multiple tools in one single program, so that it makes the work easier and the process quicker. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

They don’t offer a good amount of storage for the price. Review collected by and hosted on G2.com.

Recommendations to others considering Nimble CRM:

Instead of using multiple softwares that can often end in losing valuable information, it’s best to use just a single solution that has all the tools needed. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

Improving customer relationships that later can bring amazing opportunities is something that Nimble has helped us achieve. With this CRM, I have noticed that the process in which we create, engage and form relationships with companies and customers tends to be pretty interactive and fast, and getting information from the web to create detailed contacts and profiles from partners can be really useful and comes in handy a lot of times. Nimble has offered me and my team a great start to a CRM software, with amazing tools that integrates with other social media to ensure all contacts are displayed in every channel, and allows us to schedule and sort our tasks depending on priorities and projects, creating emails and campaigns that can be reviewed before launching according to how our customers will react to it. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Nimble CRM?

Nimble has a capacity to reach customers with total ease can extract multiple data that release the workflow between networks through various platforms by importing contacts and helping them to develop processes triggers that improve the performance of the work of employees within their tasks in the management between directors and managers for the development of the organization to meet the standards and expectations of the company ensuring maximum satisfaction and compliance of online activities by meeting the needs in all areas making this a performance in each department based on information mail and technology Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

In the mail process does not work in the Macbook making this a delay in the concrete information for the performance between managers assigned to the development and compliance with the regulations of the company and all management expectations that improve the objectives of our employees and customers, thus achieving an optimal workflow in the different networks using the various platforms for our customers, another thing that plays against it is the data priorities are not made available before the results eliminating the need to have separate file servers for the browser results base and to be able to make a greater integration in the online technological advances easy and comfortable to reach the users Review collected by and hosted on G2.com.

Recommendations to others considering Nimble CRM:

Nimble provides you all the necessary information for the new connections maintaining the users between machines the biggest speed of communication to organize diverse tasks about the competent operations of the organization giving to their directors and managers bigger security and satisfaction to their clients by means of a single user using the best online tool, that's why if you want to maintain order inside your company Nimble is the indicated tool Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

Nimble improved the automatic operation with the contacts in the inbox of all our emails providing a better performance in all functions and to be able to stand out in our client portfolio to the maximum. Adding that their work tasks have given us a fulfillment of expectations between managers and directors through various online platforms making this a great tool for a single user to manage communication with different customers through the different separate file servers giving greater progress to the database and better management in the workflow regardless of their defects is very easy to use and customer relationships are simplified and very simple Review collected by and hosted on G2.com.

KH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about Nimble CRM?

user interface. Structure focused on contacts (as opposed to accounts or activities), and good tools for gathering and storing information about contacts. Tags. good export facility. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

E-mail client is horrendous - formatting tools are terrible and it is not WYSIWYG - I send e-mails that look fine in the editor that arrive a total mess.

Inability to quickly (1 or 2 clicks) change the dates on tasks is a terrible time killer. What I don't get done today, I want to move to tomorrow, but it takes 7 clicks to change the date on each incomplete task. Terrible. Review collected by and hosted on G2.com.

Recommendations to others considering Nimble CRM:

Basically positive, but I have not seen much change in the almost two years I have been using it. I don't see that they are making improvements. It is a stagnant product. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

Able to systematically target customers and execute sales plans. Review collected by and hosted on G2.com.

SG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Nimble CRM?

I love how visual Nimble is. I love reviewing my pipeline at a glance through the graphs. I also love the dashboard set up. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

I wish the contacts were a bit more customizable and I could search a little better between individual and company contacts. I also wish the phone app was more user friendly to be able to see dashboard items and move things in the pipeline easier. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

I'm keeping a better eye on multiple platforms of client management. It helps me manage all of my existing to dos but also helps me see things I need to pay attention to! Review collected by and hosted on G2.com.

MS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Nimble CRM?

1. The customer service and help are great because, like with every platform, there ARE growing pains. It's good to be able to solve them without drama.

2. The email capabilities are great, especially being able to use my company email easily.

3. The widget to get info on people by hovering over their name is also great.

4. The price is right for a small agency like ourselves. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

The initial screen gives you the feeling that it is "scolding" you sometimes.

Some of the tasks can be complex. Review collected by and hosted on G2.com.

Recommendations to others considering Nimble CRM:

You need to dedicate some time to learning. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

We needed a CRM to help us keep on track. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Nimble CRM?

Nimble represents today one of the most capable and efficient CRM platforms in the market, its strong point are the tools for contacting and searching for potential clients. With this application you will be able to have a complete and detailed record of all the contacts, analyze all the interests of the potential clients to know what type of product to sell them, program events and coordinate calendars since it is always important to maintain an organization of all our projects and meetings with our potential clients, I would also like to emphasize the interface of Nimble which I consider to be very innovative and has a design which is striking for the user, giving him a better experience when working Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

As all Nimble software can present some deficiencies that can be visualized when you take time using this program as is its mobile application which is very slow and does not work my well as the web application, the tools to assign tasks are complicated and do not have a good agile methodology, another point that is worthwhile to highlight is the price which is considered relatively expensive for a software of this type, Nimble does not offer enough integrations I would like to be taken into account is point for a possible upgrade Review collected by and hosted on G2.com.

Recommendations to others considering Nimble CRM:

Nimble was made so that organizations of any kind can have tools that allow them to capture more customers and increase their sales. The strengths of this application and why I would recommend it are to manage contacts, manage large databases of customers, generate proposals and make advertising emails, as for the price of application I must say that is a little expensive reason why I would not recommend it for small businesses especially if they do not handle a large number of customers Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

Nimble is one of the most used solutions in my organization to capture potential customers has a fundamental use in marketing and sales department because it allows us to have accurate and detailed information of all our potential customers functions such as contact management, channelers and opportunity management are constantly used in our department as well as the monitoring of agreements all this has allowed us to create profiles of each of our customers so that it is easier to interact with them and offer a professional service and quality to finish is very useful for advertising emails Review collected by and hosted on G2.com.

Laura W.
LW
Business Coach, Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Nimble CRM?

Nimble has been relatively easy to learn. The tutorials are helpful. When I have reached out to the service team for help, their response has been quick. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

It took me awhile to learn how to think about a CRM. A tutorial providing some context to using CRM's in general would be helpful. My email has frequently disconnected from Nimble for no reason. Reconnecting it has been an inconvenience. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

I am now staying on top of my follow up activities. Whether networking or selling, fewer things are falling through the cracks. I really like the social media connections. Importing additional information into contact records is easier. Review collected by and hosted on G2.com.