Nicereply Features
What are the features of Nicereply?
Survey Management
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness
Process Management
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action
System Management
- Security
- System Monitoring
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Nicereply Categories on G2
Filter for Features
Survey Management
Brand Design Consistency | Based on 121 Nicereply reviews and verified by the G2 Product R&D team. Creates feedback forms that are consistent with the design of the site. | 83% (Based on 121 reviews) | |
Survey Deployment | Based on 120 Nicereply reviews and verified by the G2 Product R&D team. Supports the creation and deployment of different survey types on different channels or devices. | 84% (Based on 120 reviews) | |
Feedback Collection | Based on 122 Nicereply reviews and verified by the G2 Product R&D team. Solicits, captures, and centralizes feedback from both structured and unstructured sources. | 87% (Based on 122 reviews) | |
Device Responsiveness | Based on 121 Nicereply reviews and verified by the G2 Product R&D team. Allows designs to adapt automatically to the device that users access the survey or software. | 87% (Based on 121 reviews) |
Process Management
Feedback Aggregation | Based on 117 Nicereply reviews and verified by the G2 Product R&D team. Aggregates feedback and transforms feedback into actionable insights. | 86% (Based on 117 reviews) | |
Trigger Alerts | Triggers creation of a new case after customer leaves feedback. 112 reviewers of Nicereply have provided feedback on this feature. | 83% (Based on 112 reviews) | |
Real-Time Analysis | Based on 117 Nicereply reviews and verified by the G2 Product R&D team. Analyze collected feedback near or in real-time. | 84% (Based on 117 reviews) | |
Real-Time Action | As reported in 117 Nicereply reviews. Trigger strategic workflows to quickly resolve issues and increase customer satisfaction. | 86% (Based on 117 reviews) |
System Management
Security | Based on 108 Nicereply reviews and verified by the G2 Product R&D team. Provides a secure and compliant system. | 86% (Based on 108 reviews) | |
System Monitoring | Based on 109 Nicereply reviews. Continually inspects, audits, and monitors system to keep it up to date. | 85% (Based on 109 reviews) |
