Best Software for 2025 is now live!
View the Winners
  1. Home
  2. ...
  3. Enterprise Feedback Management Software
  4. Nicereply
  5. Nicereply Alternatives

Top 10 Nicereply Alternatives & Competitors

By Nice Reply s.r.o.
(431)4.5 out of 5

Research alternative solutions to Nicereply on G2, with real user reviews on competing tools. Enterprise Feedback Management Software is a widely used technology, and many people are seeking quick, top rated software solutions with brand design consistency, security, and system monitoring. Other important factors to consider when researching alternatives to Nicereply include email. The best overall Nicereply alternative is Delighted. Other similar apps like Nicereply are HubSpot Service Hub, UserTesting, Swell, and Simplesat. Nicereply alternatives can be found in Enterprise Feedback Management Software but may also be in Help Desk Software or Session Replay Software.

Best Paid & Free Alternatives to Nicereply

  • Delighted
  • HubSpot Service Hub
  • UserTesting
Show More

Top 10 Alternatives to Nicereply Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Nicereply stacks up to the competition, check reviews from current & previous users in industries like Computer Software, Information Technology and Services, and Internet, and find the best product for your business.
    #1

  1. Delighted

    By Delighted
    (60)4.7 out of 5

    2. Delighted uses Net Promoter System to gather feedback from customers to learn and improve business.

    Categories in common with Nicereply:

    Reviewers say compared to Nicereply, Delighted is:

    Easier to admin
    Easier to set up
    Easier to do business with
    See all Delighted reviews
    #2

  2. HubSpot Service Hub

    By HubSpot
    (2,492)4.4 out of 5

    3. Customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster. Service teams can show the value of their work and prove an actual return on investment because Service Hub is part of the HubSpot CRM platform.

    Categories in common with Nicereply:

    Reviewers say compared to Nicereply, HubSpot Service Hub is:

    Slower to reach roi
    More expensive
    See all HubSpot Service Hub reviews
    Canny
  3. SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

    Canny

    (95)4.6 out of 5

    4. Canny is your all-in-one solution for managing user feedback, where you can capture, organize, and analyze customer feedback in one place, so you can make informed product decisions. From managing feature requests and analyzing user insights, to building public roadmaps and announcing product updates, you can do it all with Canny. Stop letting ideas slip through the cracks and start building better products today with Canny! Features our customers love: • Automatically capture customer feedback from conversations with Autopilot. • Detect and merge duplicates so you can quantify ideas. • Score feedback and feature requests based on priority. • Build roadmaps based on which product feature request scores the highest. • Announce product updates with changelog to increase feature awareness. • Automatically follow up with people when you release a feature. • Wide-range of integrations available, works well with existing tech stack. To sign up for a free account: https://bit.ly/3vJFhce To book a demo: http://bit.ly/3vPGAqa

    Visit Website

    Reviewers say compared to Nicereply, Canny is:

    More expensive
    Easier to set up
    Better at support
    Visit Website
    #3

  4. UserTesting

    By UserTesting
    (748)4.5 out of 5

    5. UserTesting helps UX researchers, designers, product teams, and marketers gather actionable insights through research, testing, and feedback. 75 of the Fortune 100 companies rely on UserTesting to create insanely great customer experiences.

    Categories in common with Nicereply:

    Reviewers say compared to Nicereply, UserTesting is:

    More expensive
    See all UserTesting reviews
    #4

  5. Swell

    By SocialSwell, Inc.
    (372)4.5 out of 5

    6. Swell is helping businesses capture real-time customer experience feedback. Swell makes it easy for consumers to leave direct feedback with one click on with a mobile centric focus.

    Categories in common with Nicereply:

    Reviewers say compared to Nicereply, Swell is:

    Slower to reach roi
    Easier to admin
    Better at support
    See all Swell reviews
    #5

  6. Simplesat

    By Simplesat
    (145)4.8 out of 5

    7. SimpleSat is the fun and engaging survey tool for service businesses to gather insightful and actionable feedback from their customers.

    Categories in common with Nicereply:

    Reviewers say compared to Nicereply, Simplesat is:

    Better at support
    Easier to admin
    Easier to do business with
    See all Simplesat reviews
    #6

  7. Glassbox

    By Glassbox
    (748)4.9 out of 5

    8. Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX.

    Categories in common with Nicereply:
    Get a quote

    Reviewers say compared to Nicereply, Glassbox is:

    Easier to admin
    Better at support
    Better at meeting requirements
    See all Glassbox reviews
    #7

  8. Mouseflow

    By Mouseflow
    (676)4.6 out of 5

    9. With more than 190,000 happy clients, Mouseflow is the behavior analytics platform of choice for digital marketers, Product & UX professionals on startups and enterprises across the world. Mouseflow lets you record all your website visits, not a fraction of them. It also allows you to instantly-build 6 types of heatmaps on all your pages, analyze funnels, forms, launch feedback campaigns and much more.

    Categories in common with Nicereply:

    Reviewers say compared to Nicereply, Mouseflow is:

    Easier to admin
    See all Mouseflow reviews
    #8

  9. Heap | by Contentsquare

    By Heap
    (1,089)4.4 out of 5

    10. Heap’s mission is to power business decisions with truth. We empower product teams to focus on what matters — building the best products — not wrestling with their analytics platform.

    Categories in common with Nicereply:

    Reviewers say compared to Nicereply, Heap | by Contentsquare is:

    Slower to reach roi
    See all Heap | by Contentsquare reviews
    #9

  10. Salesforce Service Cloud

    By Salesforce
    (5,607)4.4 out of 5

    11. Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with Nicereply:

    Reviewers say compared to Nicereply, Salesforce Service Cloud is:

    More expensive
    See all Salesforce Service Cloud reviews
    #10

  11. LiveAgent

    By QualityUnit
    (1,509)4.5 out of 5

    12. LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Categories in common with Nicereply:

    Reviewers say compared to Nicereply, LiveAgent is:

    Better at support
    See all LiveAgent reviews
    Canny
  12. SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

    Canny

    (95)4.6 out of 5

    13. Canny is your all-in-one solution for managing user feedback, where you can capture, organize, and analyze customer feedback in one place, so you can make informed product decisions. From managing feature requests and analyzing user insights, to building public roadmaps and announcing product updates, you can do it all with Canny. Stop letting ideas slip through the cracks and start building better products today with Canny! Features our customers love: • Automatically capture customer feedback from conversations with Autopilot. • Detect and merge duplicates so you can quantify ideas. • Score feedback and feature requests based on priority. • Build roadmaps based on which product feature request scores the highest. • Announce product updates with changelog to increase feature awareness. • Automatically follow up with people when you release a feature. • Wide-range of integrations available, works well with existing tech stack. To sign up for a free account: https://bit.ly/3vJFhce To book a demo: http://bit.ly/3vPGAqa

    Visit Website

    Reviewers say compared to Nicereply, Canny is:

    More expensive
    Easier to set up
    Better at support
    Visit Website

Explore Articles

Google Cloud BigQuery reviews
Cloud Storage Security
RFP Templates
Microsoft Collaboration Tools
Best Payroll Software
Writeup

Spotlight Categories