---
title: NiceJob Reviews
meta_title: 'NiceJob Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 418 reviews by the users' company size, role or industry
  to find out how NiceJob works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 418
  scale: '5'
date_modified: '2026-07-19'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---

# NiceJob Reviews
**Vendor:** Paystone  
**Category:** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 418
## About NiceJob
NiceJob is the easiest way to become a top-rated business. It&#39;s a reputation marketing platform built to help you attract more leads, convert more sales, and grow through the power of reviews, referrals, and repeat customers. We automate review collection, amplify your best feedback across social media and search engines, and drive real revenue with features like Reviews, Social Proof, and Get Repeats—helping you build trust, re-engage past clients, and turn more visitors into paying customers. 🏆 The leading Reputation Marketing platform 🚀 Effortlessly boost reviews, grow repeat sales, and win more business 😍 Rated ⭐⭐⭐⭐⭐ and trusted by over 7,000 businesses Our platform also powers your social media with authentic customer content, improves your local SEO, and drives more traffic to your website by turning great experiences into powerful social proof. No contracts. 14-day free trial. Just $75/month for our Reviews plan. → Start your free trial at nicejob.com ←



## NiceJob Pros & Cons
**What users like:**

- Users value the **ease of use** of NiceJob, appreciating its seamless integration and automated processes that save time. (52 reviews)
- Users love how NiceJob effectively automates review requests, leading to a **remarkable increase in 5-star reviews**. (45 reviews)
- Users love how NiceJob&#39;s **automated review management** boosts their review count effortlessly, enhancing their small business success. (41 reviews)
- Users praise NiceJob for its **easy setup** , facilitating a hassle-free start to enhancing their business operations. (36 reviews)
- Users appreciate the **streamlined review process** of NiceJob, enhancing efficiency and allowing focus on other essential tasks. (33 reviews)
- Automation (29 reviews)
- Users highlight the **outstanding customer support** from NiceJob, noting the team&#39;s knowledge and friendliness throughout the process. (29 reviews)
- Users praise the **excellent customer service** of NiceJob, highlighting responsiveness and assistance throughout the process. (28 reviews)
- Customer Reviews (25 reviews)
- Automation Benefits (24 reviews)

**What users dislike:**

- Users express frustration over the **missing features** of NiceJob, wishing for enhanced functionalities and incentives. (7 reviews)
- Users find NiceJob a bit **expensive** , especially for solo operations, but still consider it worth the investment. (6 reviews)
- Users find NiceJob **limiting in its focus on reviews** , desiring a more versatile tool for comprehensive customer engagement. (6 reviews)
- Users experience significant **communication delays** with NiceJob, making support and onboarding frustratingly complicated. (5 reviews)
- Users find **client upload difficulties** frustrating, as relying on CSVs complicates the process of adding clients individually. (5 reviews)
- Users feel that the **high pricing** of NiceJob is challenging, especially for those with tight budgets. (5 reviews)
- Inadequate Support (4 reviews)
- Integration Issues (4 reviews)
- Users find NiceJob&#39;s focus on customer reviews **limiting** , wishing for more versatile features to enhance engagement. (4 reviews)
- Duplication Issues (3 reviews)

## NiceJob Reviews
  ### 1. Performing better that our previous Review partner

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2019

**What do you like best about NiceJob?**

We like the follow up emails sent after the first text message. We've noticed that some people rather do it later, so having both options is great! 

**What do you dislike about NiceJob?**

We missed the option to have upset clients contact us before spreading a bad word all over social media.

**Recommendations to others considering NiceJob:**

Our goal is to get 50% reviews of all jobs performed. Now we are around 35% and pretty confident we will get there!!

**What problems is NiceJob solving and how is that benefiting you?**

Getting more reviews, which means more people calling and booking jobs.

**Official Response from Connor Wilson:**

> 35% of your customers is amazing, great work! Unfortunately Google's terms of service prohibit review gating, but this is usually not a concern since you don't have to invite those customers, and we have a number of other methods to help automate this for you effectively. Give us a shout at hello@nicejob.co and we'd be happy to run you through that! :) 

  ### 2. Great to build your business 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christopher  P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2019

**What do you like best about NiceJob?**

Nicejob has done a great job with helping us build our business and SEO presents by asking for feedback from our customers.

**What do you dislike about NiceJob?**

We e haven't found anything that we currently dislike.

**What problems is NiceJob solving and how is that benefiting you?**

We are able to get more reviews on google, facebook and yelp with there assistance.

  ### 3. Simple automated review are rolling in!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kevin M. | Owner, Construction, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 14, 2019

**What do you like best about NiceJob?**

I love how it integrates with my CRM so I don't have to worry about getting new reviews. Just set it up and Nice job asks for me!

**What do you dislike about NiceJob?**

The website isnt the easiest to understand sometimes.

**What problems is NiceJob solving and how is that benefiting you?**

I've tripled my reviews since signing up for NiceJob!

  ### 4. Great service great software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Richard M. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 18, 2019

**What do you like best about NiceJob?**

The best automation system I've used and get results

**What do you dislike about NiceJob?**

Nothing software works amazing and customer service Is also amazing

**What problems is NiceJob solving and how is that benefiting you?**

The problems I was having before nice job was after a job I was unable to leave Au RL for review it would be later in the week now wants to job is finished they have the opportunity to leave a review and the best part is the follow up you provide. 

  ### 5. Great platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** David C. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 21, 2019

**What do you like best about NiceJob?**

Very efficient to ma age reviews and customers find it easy to leave my company reviews!

**What do you dislike about NiceJob?**

The only issue for me is not knowing about Nice job sooner! 

**What problems is NiceJob solving and how is that benefiting you?**

Lack of reviews, social media presence. Gained new organic customers based solely on reviews gained from NiceJob platf

  ### 6. Nice Job is amazing for building your online reputation! 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ian B. | Company Owner, Consumer Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 21, 2019

**What do you like best about NiceJob?**

I like the easy interface and works perfect for me and my team 

**What do you dislike about NiceJob?**

I don’t dislike anything! I would possibly add a few more sites to receive reviews on 

**What problems is NiceJob solving and how is that benefiting you?**

Increase in engagement and saving me time!

  ### 7. NiceJob has done wonders for my business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pamela W. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 22, 2019

**What do you like best about NiceJob?**

NiceJob is like the administrative person I need desperately. Followup is time consuming and tedious. NiceJob does all of the review followup for me.

**What do you dislike about NiceJob?**

I really can't say I dislike anything about NiceJob

**Recommendations to others considering NiceJob:**

Do the trial and see how great it works for you!

**What problems is NiceJob solving and how is that benefiting you?**

Time... I get back so much time by having NiceJob do my review followup. Our reviews have grown by 400%

  ### 8. It works.... well!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hiram B. | Strategic Eligibility Sales Specialist, Internet, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 29, 2019

**What do you like best about NiceJob?**

More reviews! The software delivers on its promises

**What do you dislike about NiceJob?**

Website not super easy to use. In regards navigation. 

**What problems is NiceJob solving and how is that benefiting you?**

Getting more work

  ### 9. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emerson D. | owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 24, 2019

**What do you like best about NiceJob?**

Nice job is very easy to use it's not complicated. It make stayimg on top of our social marketing very easy. 

**What do you dislike about NiceJob?**

We dont really have anything negative to say. 

**What problems is NiceJob solving and how is that benefiting you?**

Marketing. It allows our customers to easily leave feed back

  ### 10. Great addition to our team!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 23, 2019

**What do you like best about NiceJob?**

I’ve got a lot going on as a business owner and having the added support of automated review capture is a tremendous help. 

**What do you dislike about NiceJob?**

I’d love it more if each step of the review requesting process is via sms. 

**What problems is NiceJob solving and how is that benefiting you?**

We’re gaining a positive online reputation via these reviews

  ### 11. NiceJob - Excellent Outsource Option

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ben V. | Sergeant, Military, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 23, 2017

**What do you like best about NiceJob?**

Fast response from first contact to today, very responsive staff.

**What do you dislike about NiceJob?**

Nothing. This team has been great! I have been working with them for about a month now, using their Convert Website AND Review Management services.

**Recommendations to others considering NiceJob:**

If you want a solid website for your local business, which not only looks and functions well, but also has excellent SEO fundamentals... then NiceJob is a great option. Rather than pay a design firm thousands, we only paid a nominal setup fee, and we continue to pay to have the site fully managed by their professional team. This means they continuously monitor the site for conversions (people who go from looking at it, to taking action... like a phone call to the business), AND they are on hand to make changes to the site as needed. In addition, and this is KEY, their software allows you to generate and monitor positive reviews on an ongoing basis! They place these 5 star ratings on your site automatically, and can share to your social media pages as well! This means more reviews on your Google Business Listing, Facebook, Yelp, etc! I know it sounds like I am pitching for them, but this is exactly what I wanted for my client, who owns a tree removal service. For the money & level of service, it is a NO BRAINER.

**What problems is NiceJob solving and how is that benefiting you?**

I provide SEO/PPC services to small service-based businesses. While I am capable of designing and building a website, I was enticed by what NiceJob offered. Review management AND a well optimized website that converts visitors. I would rather outsource the website building. They have proven to be everything they advertise. Great looking site, great sales copy, it loads fast! I will refer future clients of mine to NiceJob for sure.

  ### 12. Best Decision We've Made

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 06, 2017

**What do you like best about NiceJob?**

The NiceWork system is very easy to use and is a huge time-saver for us.  We have noticed an amazing jump in obtaining online reviews and customers love the emails and are happy to share. We've tried a lot of other methods to get reviews but we have never seen the reviews come in so quickly and effortlessly.   Sharing on social media used to be something we were either not doing or not doing well and it took a lot of time.  This automated program makes it easy to show off our work across multiple social media accounts, often on the same day we did the work.  
We also had our website redesigned through the Convert program.  While we did spend a good amount of time on providing up-to-date information, the Hatch team truly ran with what we gave them and came back to us with great results.   This was the easiest website overhaul experience by far- compared to other companies we've worked with.  We are extremely pleased with the fresh look, easy navigation, and quick and thorough support along the way. 

**What do you dislike about NiceJob?**

We haven't found anything we dislike about the software.  

**Recommendations to others considering NiceJob:**

We would recommend others who are thinking about Hatch to just make the leap - trust that these people know what they are doing and won't let you down.  We have no regrets.

**What problems is NiceJob solving and how is that benefiting you?**

We have been able to turn our stale, outdated website with broken links into a fully responsive, engaging and constantly updated site.  We have also been able to obtain customer reviews easily and quickly - something we previously struggled with.  Our social media accounts are consistently active now, easily updated with work photos and reviews if choose. 

**Official Response from Lars Kristensen:**

> Thanks Jennifer! Loved hearing your comments, and we have some great things in store in the next few months that will make it even easier to get more customer reviews!

  ### 13. Mark and Lars from NiceJob are the best!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Szymon T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 19, 2017

**What do you like best about NiceJob?**

From the first phone call I had with Lars I knew I wanted to work with their company. Super friendly and professional, I was sold. My website went live today and I couldn't be happier. It's super clean and fresh and I look forward to having it for years to come as I grow my business. 

**What do you dislike about NiceJob?**

Nothing at all, the process was very smooth. 

**What problems is NiceJob solving and how is that benefiting you?**

The problem I solved with NiceJob is finally having an up to date website, which also has features that work perfectly for my business like the reviews feature. 

  ### 14. Powerful title software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 28, 2017

**What do you like best about NiceJob?**

User friendly review management process with built website and complete outsource solution.also it has an excellent response time

**What do you dislike about NiceJob?**

Nothing so far so good. Very good app for business

**What problems is NiceJob solving and how is that benefiting you?**

None

  ### 15. Must have app to get customer reviews

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jim B. | Owner, Consumer Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 05, 2017

**What do you like best about NiceJob?**

Thie people at Hatch have developed an easy to use app for me and my customers to use so that my customers can easily post Google and Facebook reviews.  Hatch has made the importance of positive reviews part of my sales pitch when offering my service to customers and keeps great service front of mind in all of my jobs.  Get this app people trust third party reviews. 

**What do you dislike about NiceJob?**

They're great to contact online but I wish they had a live phone chat too. 

**What problems is NiceJob solving and how is that benefiting you?**

My SEO has skyrocketed and people choose me because I have so many great reviews.  In 2 years prior to Hatch I have none.  Now I soar over my competitors 


  ### 16. Lars and Mark at Hatch give top notch service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kyle W. | President / CEO, Consumer Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 10, 2017

**What do you like best about NiceJob?**

They will go over and above to provide the very best in service. As soon as you talk with them you know you can trust what they're saying. The Hatch website platform is the best in the industry. 

**What do you dislike about NiceJob?**

Nothing they are awesome:). As soon as I started talking with them I knew they were great!

**Recommendations to others considering NiceJob:**

Mark and Lars are authentic and do what they say there going to do. If you want one of the best websites out there and to gain great traction on Google. Give Mark and Lars a call at Hatch!

**What problems is NiceJob solving and how is that benefiting you?**

 Being at the top of Google for high searched terms and doing it authentically is awesome. Thanks to Lars and Mark at Hatch. 

**Official Response from Lars Kristensen:**

> Thank's Kyle! Really appreciate the comments, and just drop us a line anytime you need anything, we're always here to help!

  ### 17. Worth every penny

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shawn P. | Home service specialist, Consumer Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 30, 2016

**What do you like best about NiceJob?**

The folks at Hatch are very personal and knowledgeable. We hired them to take over our website seo and organize our projects in a viewer/use friendly way. Google ranking shot to first page and as a result we have had to problems growing as a company. Lars and Mark are spot on. 

**What do you dislike about NiceJob?**

If I had to write about something I dislike it would be that there is no local phone number to call to chat with them as our business is in the US. 

**What problems is NiceJob solving and how is that benefiting you?**

Making the phone ring is key in our business and Hatch eliminated that problem. We have many customers because of our placement on Google. 

  ### 18. Best Website Company Around!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jesse G. | Owner of Atlas Services - Exterior Cleaning Specialists, Consumer Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 12, 2015

**What do you like best about NiceJob?**

I love their customer service and responsiveness to questions. I get compliments about my site regularly, and they did all the work for me! My Hatch website generates so much work for my company that I have a hard time keeping up with it all.

**What do you dislike about NiceJob?**

i really have nothing to say here. My experience with Hatch has been nothing but positive since day 1.

**Recommendations to others considering NiceJob:**

Don't let the cost scare you off. I almost went with another company that was much, much cheaper, but O am so glad I spent the money with Hatch......You really get what you pay for with them!

**Official Response from Lars Kristensen:**

> Thanks Jesse! Love hearing your feedback. And we've just rolled out a huge product update so now your marketing automation tools will be faster, easier to use, and more powerful!


## NiceJob Discussions
  - [Can we get the &quot;Thumbtack Reviews integrated or The Thumbtack app integrated as well](https://www.g2.com/discussions/can-we-get-the-thumbtack-reviews-integrated-or-the-thumbtack-app-integrated-as-well) - 1 comment, 1 upvote
  - [One of the best allocation of advertising funds, and it is well worth the money](https://www.g2.com/discussions/35285-one-of-the-best-allocation-of-advertising-funds-and-it-is-well-worth-the-money) - 1 comment, 1 upvote
  - [How do I become a reseller for NiceJob?](https://www.g2.com/discussions/resellers) - 2 comments, 1 upvote
  - [How does NiceJob compare to other platforms?](https://www.g2.com/discussions/competitors-af701756-7201-46a8-841a-b8bd4c02cb80) - 1 comment, 1 upvote
  - [How do I contact NiceJob?](https://www.g2.com/discussions/contact-edec52ca-88c2-443e-a305-a294323e106a) - 1 comment, 1 upvote

- [View NiceJob pricing details and edition comparison](https://www.g2.com/products/nicejob/reviews?page=9&section=pricing&secure%5Bexpires_at%5D=2026-07-19+20%3A59%3A19+-0500&secure%5Bsession_id%5D=71f4b248-be3a-4250-ac20-e9146d1e0f53&secure%5Btoken%5D=fc6f6dec7bece14916313f469d73d172eff1cd3b6b439001569e8678c300fd08&format=llm_user)
## NiceJob Integrations
  - [Facebook for Business](https://www.g2.com/products/facebook-for-business/reviews)
  - [HoneyBook](https://www.g2.com/products/honeybook/reviews)
  - [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews)
  - [Jobber](https://www.g2.com/products/jobber/reviews)
  - [JobTread](https://www.g2.com/products/jobtread/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [Service Fusion](https://www.g2.com/products/service-fusion/reviews)
  - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)

## NiceJob Features
**Social Analytics**
- Competitor Analysis
- Follower Analysis
- Post Performance
- Paid Campaign Tracking
- Attribution
- Hashtag Analytics
- Sentiment Analysis

**Content & Collaboration**
- Content Calendar
- Content Library
- Shared Inbox
- Approval Workflows
- Users and Permissions
- Content Creation

**Agentic AI - Customer Advocacy**
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance

**Social Management**
- Social Analytics
- Social Publishing
- Campaign Optimization
- Social Engagement
- Social Ads
- Campaign Planning
- Hashtag Capabilites

**Reports & Dashboards**
- Report Customizability
- Report Exporting
- Scalability
- White Label

**Consumer Intelligence**
- Customer Feedback
- Sentiment Analysis

**Discovery**
- Referral Program
- Incentives
- 3rd-Party Trends

**Reporting**
- Corporate Reporting
- Dashboard

**Media Monitoring**
- Social Networks Monitoring
- Social Media Management

**Insight**
- Monitoring
- Adoption Insight
- Engagement Analysis

**Agentic AI - Social Media Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Social Media Analytics**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Mobile**
- Mobile Optimization

**Platform**
- Multichannel Sharing
- Forum
- Integration
- Content Distribution

**Generative AI**
- AI Text Generation

**Agentic AI - Online Reputation Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

## Top NiceJob Alternatives
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