Top 10 NICE Workforce Management Alternatives & Competitors

Top 10 Alternatives to NICE Workforce Management Recently Reviewed By G2 Community

#1

Verint Workforce Management
By Verint
(141)4.2 out of 5
Verint Workforce Management is web-enabled software that simplifies the complex task of forecasting and scheduling, and provides performance management and eLearning capabilities.
Categories in common with NICE Workforce Management:
• Workforce Management
• Contact Center Workforce
Reviewers say compared to NICE Workforce Management, Verint Workforce Management is:
Easier to set up
Better at support
Easier to do business with
See all Verint Workforce Management reviews
#2

Calabrio ONE
By Calabrio
(322)4.5 out of 5
Calabrio ONE is an integrated solution to help optimize the workforce in call centers by giving you accurate information in a multi-channel environment, under one system.
Categories in common with NICE Workforce Management:
• Workforce Management
• Contact Center Workforce
Get a quote
Reviewers say compared to NICE Workforce Management, Calabrio ONE is:
Easier to set up
Better at support
More usable
See all Calabrio ONE reviews

Sponsored
Celayix
(12)4.0 out of 5
Celayix is an all-in-one workforce management platform. It’s a unified hub for shift scheduling, time and attendance tracking and employee communication. Learn how Celayix can help you recover up to $4200 per employee annually and reduce time spent on scheduling by up to 95%. Book a live demo today!
Visit Website
Reviewers say compared to NICE Workforce Management, Celayix is:
Better at support
More expensive
Better at meeting requirements
Visit Website
#3

Assembled
By Assembled
(113)4.7 out of 5
Assembled is a modern workforce management platform built for rapidly scaling global support teams. We help teams forecast support demand, build and manage team schedules, track real-time performance and schedule adherence, and uncover insights to improve support operations. Most importantly, we provide schedule transparency not only to support managers/workforce managers, but also to the team handling calls/emails/chats. We allow your whole team to view schedules and overall performance metrics so that everyone can share ownership in success. We integrate with most major contact platforms, Google Calendar, and slack for seamless forecasting and scheduling. Our customers include Stripe, GoFundMe, Harry's, Monzo, and Slack. For a demo please visit: https://www.assembled.com/contact. We offer a free 2-week trial, during which we will work with you to ensure a speedy setup and seamless team rollout.
Categories in common with NICE Workforce Management:
• Workforce Management
• Contact Center Workforce
Get a quote
Reviewers say compared to NICE Workforce Management, Assembled is:
Easier to set up
Better at support
Easier to do business with
See all Assembled reviews
#4

Five9
By Five9
(511)4.1 out of 5
Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.
Categories in common with NICE Workforce Management:
• Workforce Management
• Contact Center Workforce
Get a quote
Reviewers say compared to NICE Workforce Management, Five9 is:
Easier to set up
Easier to do business with
Better at support
See all Five9 reviews
#5

Genesys Cloud CX
By Genesys
(1,396)4.3 out of 5
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
Categories in common with NICE Workforce Management:
• Contact Center Workforce
Get a quote
Reviewers say compared to NICE Workforce Management, Genesys Cloud CX is:
Easier to set up
More usable
Better at support
See all Genesys Cloud CX reviews
#6

Aspect Workforce
By Aspect (an Alvaria, Inc. portfolio brand)
(262)4.2 out of 5
Aspect Workforce is a high-performance contact center software solution that provides the forecasting, planning, scheduling, employee self-service and real-time agent tracking to ensure that all agents and supervisors are productive, engaged in their work and delivering an exceptional customer experience.
Categories in common with NICE Workforce Management:
• Contact Center Workforce
Reviewers say compared to NICE Workforce Management, Aspect Workforce is:
Slower to reach roi
More expensive
Easier to do business with
See all Aspect Workforce reviews
#7

Anaplan
By Anaplan
(391)4.6 out of 5
Anaplan provides a SaaS business modeling and planning platform for enterprise planning. It serves multiple functions across the business including: Finance, Marketing, Sales, Supply Chain, and Workforce.
Categories in common with NICE Workforce Management:
• Workforce Management
Reviewers say compared to NICE Workforce Management, Anaplan is:
Easier to set up
Easier to do business with
Better at support
See all Anaplan reviews
#8

ADP Workforce Now
By ADP
(3,502)4.1 out of 5
From basic payroll and helping with Affordable Care Act (ACA) compliance, to managing employees across borders, ADP Workforce Now is a simple, powerful solution that helps companies with 50 or more employees improve their business performance.
Categories in common with NICE Workforce Management:
• Workforce Management
Get a quote
Reviewers say compared to NICE Workforce Management, ADP Workforce Now is:
Easier to set up
More expensive
Better at support
See all ADP Workforce Now reviews
#9

Dayforce
By Dayforce
(833)4.1 out of 5
Dayforce is a cloud-based single application for HCM.
Categories in common with NICE Workforce Management:
• Workforce Management
Get a quote
See all Dayforce reviews
#10

Dixa
By Dixa
(388)4.2 out of 5
Dixa is a conversational customer engagement software that connects brands with customers through personal conversations by making it easy for them to reach you. Never miss a customer by replying to chats, emails, calls and social media messages from one unified platform.
Categories in common with NICE Workforce Management:
• Contact Center Workforce
Get a quote
Reviewers say compared to NICE Workforce Management, Dixa is:
Easier to set up
Easier to do business with
Better at support
See all Dixa reviews

Sponsored
Celayix
(12)4.0 out of 5
Celayix is an all-in-one workforce management platform. It’s a unified hub for shift scheduling, time and attendance tracking and employee communication. Learn how Celayix can help you recover up to $4200 per employee annually and reduce time spent on scheduling by up to 95%. Book a live demo today!
Visit Website
Reviewers say compared to NICE Workforce Management, Celayix is:
Better at support
More expensive
Better at meeting requirements
Visit Website