Top Rated NICE Satmetrix CXM Alternatives
(3,137)
4.7 out of 5
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There are not enough reviews of NICE Satmetrix CXM for G2 to provide buying insight. Below are some alternatives with more reviews:
1
Medallia Customer Experience
4.5
(140)
Medallia's feedback management products are built on technology that's designed to capture users' attention, make solutions clear and motivate employees to act.
2
AskNicely
4.7
(993)
The simple way to measure and improve customer happiness using the Net Promoter Score (NPS) framework.
3
Qualtrics Customer Experience
4.4
(548)
With Qualtrics, hear and understand every customer, at every meaningful moment, and take actions that deliver breakthrough experiences. Easily uncover areas of opportunity, automate actions, and drive critical organizational outcomes with an extremely powerful, agile Experience Management Platform.
4
Gainsight Customer Success
4.5
(1,552)
Gainsight CS is a complete Customer Success Platform.
5
Totango
4.3
(1,005)
Enterprise Customer Success Platform that proactively drives adoption, retention, expansion, and strengthens reputation through actionable insights, scalable solutions, and meaningful customer engagement.
6
InMoment Experience Improvement (XI) Platform
4.7
(319)
InMoment is a cloud-based customer experience (CX) optimization platform that gives you the ability to listen to and engage with your customers to improve business results through better experiences.
7
Birdeye
4.7
(3,137)
Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.
8
Forsta
4.2
(331)
Forsta is the new frontier of Customer Experience and Market Research Technology. Formed in 2021 via the merger of industry leaders Confirmit, FocusVision and Dapresy, our global company powers the richest and most comprehensive set of research and insights solutions, spanning CX, enterprise feedback management, VoC (Voice of the Customer), VoE (Voice of the Employee), Qual, Quant, Data Visualization and more.
9
SurveySparrow
4.4
(2,012)
SurveySparrow is designed to enable users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.
10
Reputation
4.6
(2,315)
Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of public and private feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. We refer to this process as Reputation Experience Management, a category we created.
