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Top 10 Ngage Live Chat Alternatives & Competitors

(27)4.6 out of 5

If you are considering Ngage Live Chat, you may also want to investigate similar alternatives or competitors to find the best solution. Other important factors to consider when researching alternatives to Ngage Live Chat include customer service. The best overall Ngage Live Chat alternative is Melu Managed Live Chat. Other similar apps like Ngage Live Chat are Peak Support, Smith.ai Live Chat, Helpware, and SureCall Experts. Ngage Live Chat alternatives can be found in Managed Live Chat Providers but may also be in Contact Center Outsourcing Service Providers or Virtual Receptionist Services Providers.

Best Paid & Free Alternatives to Ngage Live Chat

  • Melu Managed Live Chat
  • Peak Support
  • Smith.ai Live Chat

Top 10 Alternatives to Ngage Live Chat Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Ngage Live Chat stacks up to the competition, check reviews from current & previous users in industries like Law Practice, Legal Services, and Marketing and Advertising, and find the best product for your business.
    #1
  1. Melu Managed Live Chat

    By Melu
    (28)4.9 out of 5
  2. Live Chat Done for You - Turn your website visitors into customers today

    Categories in common with Ngage Live Chat:
    #2
  3. Peak Support

    (32)4.9 out of 5
  4. Peak Support is a rapidly growing services provider dedicated to providing exceptional support to high-growth companies. We offer a wide array of services including customer support, sales operations, and business process outsourcing. Our global delivery model enables us to provide service from the Philippines, the U.S., Latin America, and more. We hire the best agents in the business and we are relentlessly dedicated to helping our clients succeed.

    Categories in common with Ngage Live Chat:

    Reviewers say compared to Ngage Live Chat, Peak Support is:

    More expensive
    Easier to do business with
    More professional
    Connext
  5. SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

    (2)5.0 out of 5
  6. Connext helps companies build custom, dedicated, full time support teams in the Philippines, Colombia, and Mexico. This is the future of global staffing. Key Points of Difference in our Model: Client has absolute control over quality Pricing is completely transparent Stability of workforce and management team (Stability = Quality) Skill Diversity –we can fill any position clients would like, custom to your needs Built for small, high growth applications that need flexible and adaptive support High attentiveness, quality of support, and attention relative to larger BPOs

    Visit Website
    Visit Website
    #3
  7. Smith.ai Live Chat

    (21)4.8 out of 5
  8. Smith.ai is known for superior virtual receptionist & intake services by phone. It can also capture leads, book new clients, and complete client intake on your website.

    Categories in common with Ngage Live Chat:

    Reviewers say compared to Ngage Live Chat, Smith.ai Live Chat is:

    More expensive
    Easier to do business with
    Better at communication skills
    #4
  9. Helpware

    (29)4.9 out of 5
  10. Helpware specializes in customer service, marketing support, accounting support, and sales operations/on-boarding customer support.

    Categories in common with Ngage Live Chat:

    Reviewers say compared to Ngage Live Chat, Helpware is:

    More expensive
    Easier to do business with
    #5
  11. SureCall Experts

    (27)4.6 out of 5
  12. SureCall offers a wide range of BPO services designed to provide you with exceptional customer support experience. Outsourcing your Business Processes to SureCall allows you to focus on your core competencies. Let SureCall handle your technical support, customer service, and back-office functions anytime via any channel 24/7/365 days per year. SureCall will customize the best Business Process Optimization solutions to meet your needs. As a leading global outsourcing provider, SureCall makes outsourcing processes easy and seamless. We work hard to understand and exceed your goals and optimize your business performance.

    Categories in common with Ngage Live Chat:

    Reviewers say compared to Ngage Live Chat, SureCall Experts is:

    More expensive
    #6
  13. Chat Metrics | Managed Live Chat

    (21)4.8 out of 5
  14. With Chat Metrics, you enhance the customer journey and are able to influence their decision-making process with direct conversations earlier than ever before.

    Categories in common with Ngage Live Chat:

    Reviewers say compared to Ngage Live Chat, Chat Metrics | Managed Live Chat is:

    More expensive
    #7
  15. AnswerConnect

    (21)4.5 out of 5
  16. AnswerConnect offers live call answering customer support services.

    Categories in common with Ngage Live Chat:

    Reviewers say compared to Ngage Live Chat, AnswerConnect is:

    More expensive
    Better at communication skills
    #8
  17. Teleperformance

    (14)3.9 out of 5
  18. Teleperformance in Costa Rica currently has 1,400 employees and operations in six languages (Spanish, English, French, Italian, Portuguese, and German) on a 24X7 basis. We provide services to four continents.

    Categories in common with Ngage Live Chat:

    Reviewers say compared to Ngage Live Chat, Teleperformance is:

    More expensive
    #9
  19. Ruby Receptionists

    By Ruby
    (11)3.7 out of 5
  20. Ruby Receptionists offers call answering services.

    Categories in common with Ngage Live Chat:
    #10
  21. Go Answer

    (11)4.5 out of 5
  22. 1-888-GO-ANSWER has affordable answering services designed to help small businesses flourish

    Categories in common with Ngage Live Chat:

    Reviewers say compared to Ngage Live Chat, Go Answer is:

    More expensive
    Connext
  23. SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

    (2)5.0 out of 5
  24. Connext helps companies build custom, dedicated, full time support teams in the Philippines, Colombia, and Mexico. This is the future of global staffing. Key Points of Difference in our Model: Client has absolute control over quality Pricing is completely transparent Stability of workforce and management team (Stability = Quality) Skill Diversity –we can fill any position clients would like, custom to your needs Built for small, high growth applications that need flexible and adaptive support High attentiveness, quality of support, and attention relative to larger BPOs

    Visit Website
    Visit Website