# Top 10 Nexthink Alternatives & Competitors **Average Rating:** 4.6/5 **Total Number of Reviews:** 386 Research alternative solutions to Nexthink on G2, with real user reviews on competing tools. Other important factors to consider when researching alternatives to Nexthink include features and time data. The best overall Nexthink alternative is Dynatrace. Other similar apps like Nexthink are ThousandEyes, Splunk AppDynamics, WalkMe, and LogicMonitor. Nexthink alternatives can be found in [Digital Employee Experience (DEX) Management Software](https://www.g2.com/categories/digital-employee-experience-dex-management) but may also be in [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm) or [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform). ## Best Paid & Free Alternatives to Nexthink - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) - [ThousandEyes](https://www.g2.com/products/thousandeyes/reviews) - [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) - [WalkMe](https://www.g2.com/products/walkme/reviews) - [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) - [Whatfix](https://www.g2.com/products/whatfix/reviews) - [New Relic](https://www.g2.com/products/new-relic/reviews) - [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) - [NiCE CXone](https://www.g2.com/products/nice-cxone/reviews) ## Top 10 Alternatives to Nexthink Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Nexthink stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Oil & Energy, and Computer & Network Security, and find the best product for your business. ### 1. [Dynatrace](https://www.g2.com/products/dynatrace/reviews) By Dynatrace **Average Rating:** 4.5/5 **Total Reviews:** 1,363 Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. The world’s leading brands trust Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence. Reviewers say compared to Nexthink, Dynatrace is: - Slower to reach roi - More expensive - Better at meeting requirements Categories in common with Nexthink: [Cloud Infrastructure Monitoring](https://www.g2.com/categories/cloud-infrastructure-monitoring), [ServiceNow Store Apps](https://www.g2.com/categories/servicenow-store-apps) **Compare:** [Nexthink vs Dynatrace](https://www.g2.com/compare/dynatrace-vs-nexthink) **Compare Dynatrace with other alternatives:** - [Dynatrace vs ThousandEyes](https://www.g2.com/compare/dynatrace-vs-thousandeyes) - [Dynatrace vs Splunk AppDynamics](https://www.g2.com/compare/dynatrace-vs-splunk-appdynamics) - [Dynatrace vs WalkMe](https://www.g2.com/compare/dynatrace-vs-walkme) - [Dynatrace vs LogicMonitor](https://www.g2.com/compare/dynatrace-vs-logicmonitor) - [Dynatrace vs Datadog](https://www.g2.com/compare/datadog-vs-dynatrace) - [Dynatrace vs Whatfix](https://www.g2.com/compare/dynatrace-vs-whatfix) - [Dynatrace vs New Relic](https://www.g2.com/compare/dynatrace-vs-new-relic) - [Dynatrace vs IBM Instana](https://www.g2.com/compare/dynatrace-vs-ibm-instana) - [Dynatrace vs NiCE CXone](https://www.g2.com/compare/dynatrace-vs-nice-cxone) ### 2. [ThousandEyes](https://www.g2.com/products/thousandeyes/reviews) By Cisco **Average Rating:** 4.5/5 **Total Reviews:** 80 Contact ThousandEyes now to see why it is central to the global operations of the world's largest and fastest growing brands, including 355 of the Global 2000, 180 of the Fortune 500 and 10 of the 10 top US banks and so many more companies all make ThousandEyes a mission-critical part of their modern ops stack. Reviewers say compared to Nexthink, ThousandEyes is: - Better at meeting requirements - More expensive Categories in common with Nexthink: [Digital Employee Experience (DEX) Management](https://www.g2.com/categories/digital-employee-experience-dex-management), [Cloud Infrastructure Monitoring](https://www.g2.com/categories/cloud-infrastructure-monitoring) **Compare:** [Nexthink vs ThousandEyes](https://www.g2.com/compare/nexthink-vs-thousandeyes) **Compare ThousandEyes with other alternatives:** - [ThousandEyes vs Dynatrace](https://www.g2.com/compare/dynatrace-vs-thousandeyes) - [ThousandEyes vs Splunk AppDynamics](https://www.g2.com/compare/splunk-appdynamics-vs-thousandeyes) - [ThousandEyes vs WalkMe](https://www.g2.com/compare/thousandeyes-vs-walkme) - [ThousandEyes vs LogicMonitor](https://www.g2.com/compare/logicmonitor-vs-thousandeyes) - [ThousandEyes vs Datadog](https://www.g2.com/compare/datadog-vs-thousandeyes) - [ThousandEyes vs Whatfix](https://www.g2.com/compare/thousandeyes-vs-whatfix) - [ThousandEyes vs New Relic](https://www.g2.com/compare/new-relic-vs-thousandeyes) - [ThousandEyes vs IBM Instana](https://www.g2.com/compare/ibm-instana-vs-thousandeyes) - [ThousandEyes vs NiCE CXone](https://www.g2.com/compare/nice-cxone-vs-thousandeyes) ### 3. [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) By Cisco **Average Rating:** 4.3/5 **Total Reviews:** 375 An application performance management solution that monitors every line of code to help resolve application issues, make user experience improvements, and monitor application performance. Reviewers say compared to Nexthink, Splunk AppDynamics is: - Slower to reach roi - More usable Categories in common with Nexthink: [Cloud Infrastructure Monitoring](https://www.g2.com/categories/cloud-infrastructure-monitoring), [ServiceNow Store Apps](https://www.g2.com/categories/servicenow-store-apps) **Compare:** [Nexthink vs Splunk AppDynamics](https://www.g2.com/compare/nexthink-vs-splunk-appdynamics) **Compare Splunk AppDynamics with other alternatives:** - [Splunk AppDynamics vs Dynatrace](https://www.g2.com/compare/dynatrace-vs-splunk-appdynamics) - [Splunk AppDynamics vs ThousandEyes](https://www.g2.com/compare/splunk-appdynamics-vs-thousandeyes) - [Splunk AppDynamics vs WalkMe](https://www.g2.com/compare/splunk-appdynamics-vs-walkme) - [Splunk AppDynamics vs LogicMonitor](https://www.g2.com/compare/logicmonitor-vs-splunk-appdynamics) - [Splunk AppDynamics vs Datadog](https://www.g2.com/compare/datadog-vs-splunk-appdynamics) - [Splunk AppDynamics vs Whatfix](https://www.g2.com/compare/splunk-appdynamics-vs-whatfix) - [Splunk AppDynamics vs New Relic](https://www.g2.com/compare/new-relic-vs-splunk-appdynamics) - [Splunk AppDynamics vs IBM Instana](https://www.g2.com/compare/ibm-instana-vs-splunk-appdynamics) - [Splunk AppDynamics vs NiCE CXone](https://www.g2.com/compare/nice-cxone-vs-splunk-appdynamics) ### 4. [WalkMe](https://www.g2.com/products/walkme/reviews) By SAP **Average Rating:** 4.5/5 **Total Reviews:** 566 WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today's overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe's transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website. Reviewers say compared to Nexthink, WalkMe is: - Better at meeting requirements Categories in common with Nexthink: [ServiceNow Store Apps](https://www.g2.com/categories/servicenow-store-apps), [Digital Adoption Platform](https://www.g2.com/categories/digital-adoption-platform), [Customer Self-Service](https://www.g2.com/categories/customer-self-service) **Compare:** [Nexthink vs WalkMe](https://www.g2.com/compare/nexthink-vs-walkme) **Compare WalkMe with other alternatives:** - [WalkMe vs Dynatrace](https://www.g2.com/compare/dynatrace-vs-walkme) - [WalkMe vs ThousandEyes](https://www.g2.com/compare/thousandeyes-vs-walkme) - [WalkMe vs Splunk AppDynamics](https://www.g2.com/compare/splunk-appdynamics-vs-walkme) - [WalkMe vs LogicMonitor](https://www.g2.com/compare/logicmonitor-vs-walkme) - [WalkMe vs Datadog](https://www.g2.com/compare/datadog-vs-walkme) - [WalkMe vs Whatfix](https://www.g2.com/compare/walkme-vs-whatfix) - [WalkMe vs New Relic](https://www.g2.com/compare/new-relic-vs-walkme) - [WalkMe vs IBM Instana](https://www.g2.com/compare/ibm-instana-vs-walkme) - [WalkMe vs NiCE CXone](https://www.g2.com/compare/nice-cxone-vs-walkme) ### 5. [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) By LogicMonitor **Average Rating:** 4.5/5 **Total Reviews:** 643 LogicMonitor is the SaaS-based, automated performance monitoring platform that provides agile IT Ops teams with the visibility and actionable metrics they need to ensure the availability of services and applications running on complex and distributed infrastructure. Reviewers say compared to Nexthink, LogicMonitor is: - Better at meeting requirements - Easier to set up - More usable Categories in common with Nexthink: [Cloud Infrastructure Monitoring](https://www.g2.com/categories/cloud-infrastructure-monitoring), [ServiceNow Store Apps](https://www.g2.com/categories/servicenow-store-apps) **Compare:** [Nexthink vs LogicMonitor](https://www.g2.com/compare/logicmonitor-vs-nexthink) **Compare LogicMonitor with other alternatives:** - [LogicMonitor vs Dynatrace](https://www.g2.com/compare/dynatrace-vs-logicmonitor) - [LogicMonitor vs ThousandEyes](https://www.g2.com/compare/logicmonitor-vs-thousandeyes) - [LogicMonitor vs Splunk AppDynamics](https://www.g2.com/compare/logicmonitor-vs-splunk-appdynamics) - [LogicMonitor vs WalkMe](https://www.g2.com/compare/logicmonitor-vs-walkme) - [LogicMonitor vs Datadog](https://www.g2.com/compare/datadog-vs-logicmonitor) - [LogicMonitor vs Whatfix](https://www.g2.com/compare/logicmonitor-vs-whatfix) - [LogicMonitor vs New Relic](https://www.g2.com/compare/logicmonitor-vs-new-relic) - [LogicMonitor vs IBM Instana](https://www.g2.com/compare/ibm-instana-vs-logicmonitor) - [LogicMonitor vs NiCE CXone](https://www.g2.com/compare/logicmonitor-vs-nice-cxone) ### 6. [Datadog](https://www.g2.com/products/datadog/reviews) By Datadog **Average Rating:** 4.4/5 **Total Reviews:** 722 Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight. Reviewers say compared to Nexthink, Datadog is: - Better at meeting requirements Categories in common with Nexthink: [Cloud Infrastructure Monitoring](https://www.g2.com/categories/cloud-infrastructure-monitoring) **Compare:** [Nexthink vs Datadog](https://www.g2.com/compare/datadog-vs-nexthink) **Compare Datadog with other alternatives:** - [Datadog vs Dynatrace](https://www.g2.com/compare/datadog-vs-dynatrace) - [Datadog vs ThousandEyes](https://www.g2.com/compare/datadog-vs-thousandeyes) - [Datadog vs Splunk AppDynamics](https://www.g2.com/compare/datadog-vs-splunk-appdynamics) - [Datadog vs WalkMe](https://www.g2.com/compare/datadog-vs-walkme) - [Datadog vs LogicMonitor](https://www.g2.com/compare/datadog-vs-logicmonitor) - [Datadog vs Whatfix](https://www.g2.com/compare/datadog-vs-whatfix) - [Datadog vs New Relic](https://www.g2.com/compare/datadog-vs-new-relic) - [Datadog vs IBM Instana](https://www.g2.com/compare/datadog-vs-ibm-instana) - [Datadog vs NiCE CXone](https://www.g2.com/compare/datadog-vs-nice-cxone) ### 7. [Whatfix](https://www.g2.com/products/whatfix/reviews) By Whatfix **Average Rating:** 4.6/5 **Total Reviews:** 545 Whatfix is a platform to create interactive guides, which helps businesses reduce support queries and improve user on-boarding. Reviewers say compared to Nexthink, Whatfix is: - Better at support - More usable - Better at meeting requirements Categories in common with Nexthink: [Product Analytics](https://www.g2.com/categories/product-analytics), [Digital Adoption Platform](https://www.g2.com/categories/digital-adoption-platform), [Customer Self-Service](https://www.g2.com/categories/customer-self-service) **Compare:** [Nexthink vs Whatfix](https://www.g2.com/compare/nexthink-vs-whatfix) **Compare Whatfix with other alternatives:** - [Whatfix vs Dynatrace](https://www.g2.com/compare/dynatrace-vs-whatfix) - [Whatfix vs ThousandEyes](https://www.g2.com/compare/thousandeyes-vs-whatfix) - [Whatfix vs Splunk AppDynamics](https://www.g2.com/compare/splunk-appdynamics-vs-whatfix) - [Whatfix vs WalkMe](https://www.g2.com/compare/walkme-vs-whatfix) - [Whatfix vs LogicMonitor](https://www.g2.com/compare/logicmonitor-vs-whatfix) - [Whatfix vs Datadog](https://www.g2.com/compare/datadog-vs-whatfix) - [Whatfix vs New Relic](https://www.g2.com/compare/new-relic-vs-whatfix) - [Whatfix vs IBM Instana](https://www.g2.com/compare/ibm-instana-vs-whatfix) - [Whatfix vs NiCE CXone](https://www.g2.com/compare/nice-cxone-vs-whatfix) ### 8. [New Relic](https://www.g2.com/products/new-relic/reviews) By New Relic **Average Rating:** 4.4/5 **Total Reviews:** 583 New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software. Reviewers say compared to Nexthink, New Relic is: - Easier to set up - Better at meeting requirements Categories in common with Nexthink: [Cloud Infrastructure Monitoring](https://www.g2.com/categories/cloud-infrastructure-monitoring) **Compare:** [Nexthink vs New Relic](https://www.g2.com/compare/new-relic-vs-nexthink) **Compare New Relic with other alternatives:** - [New Relic vs Dynatrace](https://www.g2.com/compare/dynatrace-vs-new-relic) - [New Relic vs ThousandEyes](https://www.g2.com/compare/new-relic-vs-thousandeyes) - [New Relic vs Splunk AppDynamics](https://www.g2.com/compare/new-relic-vs-splunk-appdynamics) - [New Relic vs WalkMe](https://www.g2.com/compare/new-relic-vs-walkme) - [New Relic vs LogicMonitor](https://www.g2.com/compare/logicmonitor-vs-new-relic) - [New Relic vs Datadog](https://www.g2.com/compare/datadog-vs-new-relic) - [New Relic vs Whatfix](https://www.g2.com/compare/new-relic-vs-whatfix) - [New Relic vs IBM Instana](https://www.g2.com/compare/ibm-instana-vs-new-relic) - [New Relic vs NiCE CXone](https://www.g2.com/compare/new-relic-vs-nice-cxone) ### 9. [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) By IBM **Average Rating:** 4.4/5 **Total Reviews:** 479 Instana automatically discovers, maps, and monitors all services and infrastructure components across on-prem and cloud, providing AI-driven application context, issue remediation to enhance IT operations. Instana’s zero-configuration dashboards help reduce toil for SRE and DevOps teams, helping them spend more innovating than troubleshooting. Its automated playbooks seamlessly address common issues and precise ML-driven alerts help manage rapid change, thereby enhancing infrastructure availability. These capabilities in help in predicting and managing IT budgets to support increase in demand during peak cycles.​ Reviewers say compared to Nexthink, IBM Instana is: - Easier to set up - More usable - Slower to reach roi Categories in common with Nexthink: [Cloud Infrastructure Monitoring](https://www.g2.com/categories/cloud-infrastructure-monitoring) **Compare:** [Nexthink vs IBM Instana](https://www.g2.com/compare/ibm-instana-vs-nexthink) **Compare IBM Instana with other alternatives:** - [IBM Instana vs Dynatrace](https://www.g2.com/compare/dynatrace-vs-ibm-instana) - [IBM Instana vs ThousandEyes](https://www.g2.com/compare/ibm-instana-vs-thousandeyes) - [IBM Instana vs Splunk AppDynamics](https://www.g2.com/compare/ibm-instana-vs-splunk-appdynamics) - [IBM Instana vs WalkMe](https://www.g2.com/compare/ibm-instana-vs-walkme) - [IBM Instana vs LogicMonitor](https://www.g2.com/compare/ibm-instana-vs-logicmonitor) - [IBM Instana vs Datadog](https://www.g2.com/compare/datadog-vs-ibm-instana) - [IBM Instana vs Whatfix](https://www.g2.com/compare/ibm-instana-vs-whatfix) - [IBM Instana vs New Relic](https://www.g2.com/compare/ibm-instana-vs-new-relic) - [IBM Instana vs NiCE CXone](https://www.g2.com/compare/ibm-instana-vs-nice-cxone) ### 10. [NiCE CXone](https://www.g2.com/products/nice-cxone/reviews) By NiCE **Average Rating:** 4.3/5 **Total Reviews:** 1,731 NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes. Reviewers say compared to Nexthink, NiCE CXone is: - Slower to reach roi - More usable - Better at meeting requirements Categories in common with Nexthink: [Customer Self-Service](https://www.g2.com/categories/customer-self-service) **Compare:** [Nexthink vs NiCE CXone](https://www.g2.com/compare/nexthink-vs-nice-cxone) **Compare NiCE CXone with other alternatives:** - [NiCE CXone vs Dynatrace](https://www.g2.com/compare/dynatrace-vs-nice-cxone) - [NiCE CXone vs ThousandEyes](https://www.g2.com/compare/nice-cxone-vs-thousandeyes) - [NiCE CXone vs Splunk AppDynamics](https://www.g2.com/compare/nice-cxone-vs-splunk-appdynamics) - [NiCE CXone vs WalkMe](https://www.g2.com/compare/nice-cxone-vs-walkme) - [NiCE CXone vs LogicMonitor](https://www.g2.com/compare/logicmonitor-vs-nice-cxone) - [NiCE CXone vs Datadog](https://www.g2.com/compare/datadog-vs-nice-cxone) - [NiCE CXone vs Whatfix](https://www.g2.com/compare/nice-cxone-vs-whatfix) - [NiCE CXone vs New Relic](https://www.g2.com/compare/new-relic-vs-nice-cxone) - [NiCE CXone vs IBM Instana](https://www.g2.com/compare/ibm-instana-vs-nice-cxone) --- ## Nexthink Alternatives FAQs ### What are the best alternatives to Nexthink? According to G2 data, the best alternatives to Nexthink include [Dynatrace](https://www.g2.com/products/dynatrace/reviews) (4.5/5 stars, 1363 reviews), [ThousandEyes](https://www.g2.com/products/thousandeyes/reviews) (4.5/5 stars, 80 reviews), [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) (4.3/5 stars, 375 reviews), [WalkMe](https://www.g2.com/products/walkme/reviews) (4.5/5 stars, 563 reviews), [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) (4.5/5 stars, 637 reviews), [Datadog](https://www.g2.com/products/datadog/reviews) (4.4/5 stars, 708 reviews), [Whatfix](https://www.g2.com/products/whatfix/reviews) (4.6/5 stars, 529 reviews), [New Relic](https://www.g2.com/products/new-relic/reviews) (4.4/5 stars, 583 reviews), [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) (4.4/5 stars, 479 reviews), and [Talkdesk](https://www.g2.com/products/talkdesk/reviews) (4.4/5 stars, 2505 reviews). These alternatives offer strong capabilities in observability, monitoring, digital adoption, and customer experience management, with many featuring AI-powered insights, automation, and comprehensive integration ecosystems. ### What features do alternatives offer that Nexthink does not? Nexthink lacks the ability to directly modify or change system settings on users' devices from within the platform, requiring remote access for such changes. It also has limited RBAC options and less support for software development best practices such as stage gating and dev/test/prod environments. Additionally, Nexthink's data retention period is limited to 30 days, which can restrict comprehensive trend analysis. The platform has less capability in iOS mobile spaces and lacks native integration with some MDM solutions like Intune for leveraging existing configurations. ### Which Digital Employee Experience (DEX) Management tools do reviewers recommend instead of Nexthink? Reviewers recommend [Dynatrace](https://www.g2.com/products/dynatrace/reviews) for its AI-powered full-stack observability and automated root cause analysis, which simplifies troubleshooting and reduces mean time to resolution. [ThousandEyes](https://www.g2.com/products/thousandeyes/reviews) is praised for its unparalleled network visibility and path visualization, enabling precise identification of network issues beyond organizational control. [WalkMe](https://www.g2.com/products/walkme/reviews) is highly recommended for digital adoption, offering intuitive in-app guidance and analytics that reduce training time and support tickets. [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) is favored for its agentless, scalable infrastructure monitoring with AI-driven insights and customizable alerting. [Datadog](https://www.g2.com/products/datadog/reviews) stands out for unified observability combining metrics, logs, and traces in a single platform, facilitating faster root cause analysis. [Whatfix](https://www.g2.com/products/whatfix/reviews) is recommended for its no-code interactive in-app guidance and strong analytics that improve user onboarding and reduce support costs. [New Relic](https://www.g2.com/products/new-relic/reviews) is valued for comprehensive real-time monitoring and intuitive dashboards that enhance application performance visibility. [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) is praised for its automated discovery, real-time service mapping, and AI-driven root cause analysis that accelerate incident resolution. [Talkdesk](https://www.g2.com/products/talkdesk/reviews) is recommended for its AI-powered call routing, unified communication channels, and ease of use that improve customer support efficiency. These tools are suggested as strong alternatives to Nexthink for organizations seeking advanced digital employee experience management and observability solutions. ### How does Nexthink compare to Dynatrace? According to G2 data, [Nexthink](https://www.g2.com/products/nexthink/reviews) holds a slightly higher average rating of 4.6/5 from 384 reviews compared to [Dynatrace](https://www.g2.com/products/dynatrace/reviews)'s 4.5/5 from 1363 reviews. Nexthink scores higher on better support (9.1 vs 8.7) and ease of doing business with (9.3 vs 8.7), while Dynatrace leads marginally in meeting requirements (8.8 vs 8.7) and ease of setup (both 8.4). Nexthink also scores 0.3 points higher in ease of admin (8.5 vs 8.2). Sentiment analysis shows Nexthink users frequently praise its ease of use (40 mentions), positive experience (40), insights (35), and automation (26), but note a steep learning curve (26 mentions) and higher cost (17). Dynatrace users highlight ease of use (112 mentions), insights (69), monitoring (63), debugging (62), and real-time monitoring (54), but also report a steep learning curve (56), missing features (53), and complexity (42). Both products face criticism for pricing and complexity, but Nexthink's support is rated stronger. Nexthink excels in digital employee experience monitoring with real-time visibility, proactive issue detection, and automation capabilities, while Dynatrace offers comprehensive full-stack observability with AI-driven root cause analysis and broad infrastructure monitoring. Both integrate well with ITSM tools like ServiceNow. Nexthink's AI features assist in troubleshooting and remediation, whereas Dynatrace's Davis AI focuses on anomaly detection and business impact insights. Overall, Nexthink is favored for support and ease of administration, while Dynatrace is preferred for extensive monitoring breadth and AI-powered diagnostics. ### Why do users choose Dynatrace over Nexthink? Users choose [Dynatrace](https://www.g2.com/products/dynatrace/reviews) over Nexthink primarily for its comprehensive full-stack monitoring capabilities and AI-driven root cause analysis. With 112 mentions of ease of use and 69 mentions of insightful analytics, Dynatrace provides a unified platform that consolidates application, infrastructure, and user experience monitoring, enabling faster issue detection and resolution. Its automated instrumentation via OneAgent simplifies deployment, and the Davis AI engine reduces manual troubleshooting effort by pinpointing exact causes of problems. Dynatrace's broad technology support, including cloud-native environments and microservices, appeals to organizations needing scalable observability across complex infrastructures. Users appreciate its seamless integration with third-party tools and the ability to visualize service dependencies and user sessions in real time. 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