--- title: Next Matter Reviews meta_title: 'Next Matter Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 33 reviews by the users' company size, role or industry to find out how Next Matter works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 33 scale: '5' date_modified: '2026-07-17' parent_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # Next Matter Reviews **Vendor:** Next Matter **Category:** [Workflow Management Software](https://www.g2.com/categories/workflow-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 33 ## About Next Matter Next Matter is the only process orchestration platform that empowers business users to publish automated workflows—without relying on IT. Purpose-built for the AI era, it combines the flexibility of case management with the structure of enterprise-grade iBPMS, designed for business teams, governed by IT. With Next Matter, users orchestrate people, systems, and data through a visual drag-and-drop workflow builder, no-code interfaces for team and guest actions, and dashboards that deliver end-to-end transparency. Leading enterprises trust Next Matter to accelerate transformation: ✔ OBI empowers business teams to launch production-ready process prototypes in just days. ✔ Trade Republic rolls out compliant, customer-facing workflows in weeks—not months. ✔ Ocorian fully automates complex fund administration processes across geographies. ✔ O₂ Telefónica transforms employee service delivery—digitizing processes without developer bottlenecks. \_\_\_\_\_ Founded in 2019, Next Matter is a remote-first company backed by OMERS Ventures, Crane, and BlueYard. Our mission: to build the best orchestration and automation platform for the AI era. ## Next Matter Pros & Cons **What users like:** - Users laud the **ease of use** of Next Matter, enabling seamless workflow creation without coding skills. (3 reviews) - Users praise the **easy setup** of Next Matter, allowing for seamless workflow creation without coding requirements. (2 reviews) - Users commend the **process efficiency** of Next Matter, empowering automation and streamlined workflow management effortlessly. (2 reviews) - Users value the **automation control** of Next Matter, enhancing workflow management without needing coding skills. (1 reviews) - Users appreciate the **exceptional customer support** from Next Matter, aiding in efficient process automation and workflow management. (1 reviews) - Dashboarding (1 reviews) - Easy Creation (1 reviews) - Easy Integrations (1 reviews) - Efficiency (1 reviews) - Flexibility (1 reviews) **What users dislike:** - Users find **integrations complex** and lacking training resources, leading to slower performance and dependency on support. (1 reviews) - Users note **editing difficulties** in Next Matter, specifically regarding accidental mistakes and saving forms. (1 reviews) - Users find **editing issues** in Next Matter hinder effective use, particularly for internal users needing form corrections. (1 reviews) - Users find Next Matter **expensive** due to complex integrations and slow loading times for larger processes, requiring additional support. (1 reviews) - Users find the **form issues** in Next Matter challenging, specifically with saving, editing, and printing capabilities. (1 reviews) - Inadequate Saving Features (1 reviews) - Insufficient Training (1 reviews) - Insufficient Tutorials (1 reviews) - Integration Issues (1 reviews) - Learning Curve (1 reviews) - [View Next Matter pricing details and edition comparison](https://www.g2.com/products/next-matter/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-02+07%3A46%3A52+-0500&secure%5Bsession_id%5D=b3d7975a-d30f-4357-a6a8-3af4155eac44&secure%5Btoken%5D=ef7a7bfce36ffef16a163092c077702c17514116d7a39126a20cdb350558f8aa&format=llm_user) ## Next Matter Features **Setup** - Activities - Flows - Dependencies - Notifications **Task Tracking** - Activity Feed - Task Schedules - Comments **Digital Workflows** - Logic and Conditions - No-Code Or Low-Code - Document Management **Functionality - Process Orchestration** - Peak Demand Handling - Process Customization - Process Automation - Workflow Management - High-Stakes Process Automation **Workflow Design & Orchestration** - Task Logic and Sequencing - Visual Workflow Builder **User Interface Design** - WYSIWYG Editor - Customized Branding - App Templates - Workflow Management **Knowledge Base** - Q & A - Link Sharing - Searchable **Management** - Updates - Audit Trail - Integration **Checklist Options** - Templates - Native Forms - Downloadable Manuals **Forms** - Data Mapping - Templates - Mobile-Friendly Forms **Integration & Adaptability - Process Orchestration** - Third-Party Software Integration - Endpoint Integration - Intuitive Process Design - Real-Time Process Monitoring - Business Process Adaptation - Customer-Facing Process Management - Multi-Endpoint Execution - Regulatory Compliance Management **Integrations & Connectivity** - Pre-Built Integrations - Custom Integration Capabilities **Data Control** - Data Migration - Data Synchronization - Data Security **Security** - Verification - Role-Based Permission - Public vs Private **Software Availability** - Integrations - Permissions - Mobile Application - Desktop Application **Automation** - Workflow Automation - Workflow Mapping - Real-Time Updates - Robotic Process Automation **Generative AI** - AI Text Generation **Automation Execution & Intelligence** - AI-Powered Optimization - Trigger-Based Automation **Publishing** - Application Deployment - Platform Compatibility - Lifecycle Management **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Development & Customization** - Low-Code/No-Code Tools - Reusable Components **Agentic AI - No-Code Development Platforms** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Digital Process Automation (DPA)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Communication** - Social Features - Tagging - Upload - Comments **Governance & Security** - Audit Logging - Role-Based Access Control **Reporting & Analytics** - Real-Time Dashboards - Workflow Analytics **Agentic AI - Business Automation Platforms (BAPs)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Next Matter Alternatives - [Kissflow](https://www.g2.com/products/kissflow/reviews) - 4.3/5.0 (560 reviews) - [Process Street](https://www.g2.com/products/process-street/reviews) - 4.6/5.0 (451 reviews) - [Tines](https://www.g2.com/products/tines/reviews) - 4.7/5.0 (397 reviews)