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Next Caller Reviews & Product Details

Khushal B.
KB
Devops Engineer ll
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Next Caller?

next caller provides real-time call verification and fraud detection services. like spam calls or spam messages it automatically blocks fraud and spam calls and messages. Review collected by and hosted on G2.com.

What do you dislike about Next Caller?

Sometimes it's not working when the internet connects slowly and some popup screen issues I'm facing. need to improve for better customer support. as some bugs are still there. Review collected by and hosted on G2.com.

What problems is Next Caller solving and how is that benefiting you?

It provides real-time call verification and fraud detection services. when we got calls it verifies the caller id and SMS id. it's an awesome feature for the next caller. Review collected by and hosted on G2.com.

Next Caller Overview

What is Next Caller?

Next Caller, a Pindrop® Company, provides enterprise-grade ANI Validation and Spoof Detection for contact centers using VeriCall® Technology. VeriCall Technology analyzes the metadata on incoming calls to “green light” over 75% of customers, and also flags call spoofing. With Next Caller, businesses can save time, money, and avoid treating customers like criminals. Next Caller was founded in 2012 and acquired by Pindrop in 2021. Next Caller is a separately, operated subsidiary and is headquartered in New York City.

Next Caller Details
Languages Supported
English
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Product Description

Next Caller offers Advanced Caller ID ® & Fraud API support


Seller Details
Year Founded
2012
HQ Location
New York, NY
Twitter
@nextcaller
3,904 Twitter followers
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®

Sam E.
SE
Overview Provided by:
VP of Marketing

Recent Next Caller Reviews

Aman J.
AJ
Aman J.Small-Business (50 or fewer emp.)
4.0 out of 5
"The application is user friendly UI & very Good interesting Features"
It is very easy to use unlike other similar apps that couldnt even perform like this app also its fast blocking feature works smoothly love it
TM
tom m.Small-Business (50 or fewer emp.)
5.0 out of 5
"soft phone"
evolutionary caller identification service that has completely transformed the way we interact with incoming calls. As someone who receives numerou...
Puneet M.
PM
Puneet M.Small-Business (50 or fewer emp.)
4.5 out of 5
"Next Caller Fraud Call Detector"
Next caller comes with one of the best fraud call detection methodologies. It gives a pre caller id which helps in deciding whether its a spam or n...
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0 people requested security information

Next Caller Media

Next Caller Demo - Know Your Caller
With Next Caller's Advanced Caller ID ®
Next Caller Demo - Next Caller on Zendesk
The Next Caller app on Zendesk
Next Caller Demo - Next Caller on Salesforce
The Next Caller app on Salesforce
Answer a few questions to help the Next Caller community
Have you used Next Caller before?
Yes

5 out of 6 Total Reviews for Next Caller

4.8 out of 5
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5 out of 6 Total Reviews for Next Caller
4.8 out of 5
5 out of 6 Total Reviews for Next Caller
4.8 out of 5

Next Caller Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.
G2 reviews are authentic and verified.
Aman J.
AJ
Inside Sales Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Next Caller?

It is very easy to use unlike other similar apps that couldnt even perform like this app also its fast blocking feature works smoothly love it Review collected by and hosted on G2.com.

What do you dislike about Next Caller?

Please add pickup and hangup feature so that one can listen voice mail and instatnly cut the call Review collected by and hosted on G2.com.

What problems is Next Caller solving and how is that benefiting you?

Helping in Identyfing the spam calls Review collected by and hosted on G2.com.

TM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Next Caller?

evolutionary caller identification service that has completely transformed the way we interact with incoming calls. As someone who receives numerous calls every day, I have found this service to be a game-changer in terms of efficiency and security Review collected by and hosted on G2.com.

What do you dislike about Next Caller?

Gone are the days of blindly answering unknown numbers, only to be bombarded with unwanted sales pitches or scams. Next Caller's advanced algorithms and extensive database work seamlessly to provide real-time caller identificatio Review collected by and hosted on G2.com.

What problems is Next Caller solving and how is that benefiting you?

s someone who receives numerous calls every day, I have found this service to be a game-changer in terms of efficiency and security Review collected by and hosted on G2.com.

PRABHAT M.
PM
Senior Devops Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Next Caller?

The best I liked was while using the next caller I knew whether its a fake call or a genuine call. It used to save time for me this way while I am driving, or I am in office meetings. Review collected by and hosted on G2.com.

What do you dislike about Next Caller?

The only thing i disliked was sometimes their support was not so good. I felt they might be having a smaller team as of now so there was delayed response from the team. Review collected by and hosted on G2.com.

What problems is Next Caller solving and how is that benefiting you?

Next caller was helpful in saving a lot of time for me & especially saving me from many frauds as it automatically detects the spam & fraud call so that we can disconnect then & there. Review collected by and hosted on G2.com.

Puneet M.
PM
Regional Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Next Caller?

Next caller comes with one of the best fraud call detection methodologies. It gives a pre caller id which helps in deciding whether its a spam or not. It saves time. Review collected by and hosted on G2.com.

What do you dislike about Next Caller?

The app is quite heavyweight and not much supportable on lower configs. Rest everything was very good about next caller. Strongly recommended tool for fraud call detection. Review collected by and hosted on G2.com.

What problems is Next Caller solving and how is that benefiting you?

We wanted to have a fraud call detector as it used to be very irritating sometimes while in a meeting you get spam calls & after minutes of talking, we found that its a spam call. Next caller helped me lot in pre-detection for spam calls., Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about Next Caller?

Knowing who's calling me and knowing if it's going to be spam/fraud Review collected by and hosted on G2.com.

What do you dislike about Next Caller?

Small team there, so would like the have more support Review collected by and hosted on G2.com.

Recommendations to others considering Next Caller:

Great vendor. Great sales experience Review collected by and hosted on G2.com.

What problems is Next Caller solving and how is that benefiting you?

Now feel confident when I answer the phone, who will be on the other end of the line Review collected by and hosted on G2.com.