# NewsWhip Reviews **Vendor:** Sprout Social **Category:** [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools) **Average Rating:** 4.5/5.0 **Total Reviews:** 77 ## About NewsWhip NewsWhip is a sophisticated media intelligence solution designed to provide users with real-time insights into global news and social media narratives. By leveraging advanced monitoring capabilities, predictive analytics, and innovative AI technology, NewsWhip empowers brands and publishers to stay informed about emerging stories and trends as they unfold across various platforms. This tool is particularly valuable for organizations that need to navigate the fast-paced landscape of news and social media, ensuring they can respond effectively to shifting narratives. The target audience for NewsWhip includes global brands, media organizations, and publishers who require timely and accurate information to inform their strategies. Major companies like Google and Nissan, as well as prominent newsrooms such as Reuters and The Associated Press, utilize NewsWhip to enhance their editorial strategies and risk management efforts. By providing a comprehensive view of what is happening in real-time, NewsWhip enables these organizations to cut through the noise and focus on the stories that matter most to their audiences. Key features of NewsWhip include its lightning-fast monitoring system, which tracks news and social media activity across a wide range of platforms. This feature allows users to identify rising narratives and gauge public sentiment, providing a clear picture of how stories are evolving. Additionally, the platform's predictive analytics capabilities help users anticipate the potential impact of these narratives, allowing for proactive decision-making. The introduction of AI Agents, which function as embedded analysts, further enhances the platform's utility by offering actionable insights and recommendations tailored to specific situations. By utilizing NewsWhip, organizations can significantly improve their response times to emerging stories, ensuring they remain relevant in a rapidly changing media environment. The ability to track momentum and understand audience engagement with specific narratives allows brands and publishers to craft timely and impactful content. This not only aids in risk mitigation but also enhances overall editorial strategy, enabling users to make informed decisions that resonate with their target audiences. NewsWhip stands out in the media intelligence category by combining cutting-edge technology with a user-friendly interface, making it an essential tool for anyone looking to navigate the complexities of today's news landscape. ## NewsWhip Reviews ### 1. Intuitive Dashboards & Easy Setup for Social Monitoring **Rating:** 4.0/5.0 stars **Reviewed by:** George D. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about NewsWhip?** I use NewsWhip for monitoring social media conversations on Meta platforms. I like the intuitive UX, which makes it easy to learn and navigate. There's a lot of information available, which is very helpful. The custom dashboards with custom searches are great—they're easy to use and easy to explain to clients. The initial setup was super easy as well. **What do you dislike about NewsWhip?** It doesn't have TikTok data but to be fair no one does. **What problems is NewsWhip solving and how is that benefiting you?** I use NewsWhip to monitor social media conversations and centralize metrics from platforms like Facebook and Instagram. It has an intuitive UX and wealth of information, with easy-to-use custom dashboards for client presentations. **Official Response from Erica Benton:** > We're glad to hear that you find our UI easy to use and that our meta data integration is strong. We appreciate your feedback about the TikTok and Twitter data, and we are continuously working to improve our platform. Thank you for sharing your experience with NewsWhip! ### 2. Quick and intuitive for reports – with room for improvement in search for Instagram/TikTok **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2026 **What do you like best about NewsWhip?** Helpful are the speed and the search over specific time periods, allowing for cross-platform analysis and extraction of posts and topics without having to monitor the time periods 24/7. Navigation is intuitive, although a keyword search could be provided better/more clearly. The tool offers a variety of platforms, and in my experience, it works best on X; I currently miss the depth on Instagram and TikTok. Nevertheless, it is very helpful, especially in combination with additional search and research techniques. The general integration into the workflow has worked and supports you in the development and creation of reports, as the moods and news that are current at the time are listed organically and relevant developments are even highlighted via email. **What do you dislike about NewsWhip?** I would wish for a simpler search function or a better integration of a keyword search function. I miss the intuitive aspect like on the platforms themselves. In this context, a hashtag search would certainly be advantageous. Otherwise, I wish for greater depth in the search results on TikTok or Instagram. Here, fast-paced meta-discussions sometimes get lost because certain keywords are not explicitly mentioned in the title or text, but are thematically present in the video and/or discussed in the comments. **What problems is NewsWhip solving and how is that benefiting you?** Classic problem: Certain topics dominate the discourse on social media, and an overview is needed of which accounts are shaping and determining the discourse, influencing it, and setting arguments and accents. On X, for example, one is at the mercy of the local algorithm, and with larger topics, it is difficult to keep an overview. With NewsWhip, you have a better overview of the development and reach of the posts over a certain period. This saves you from manually filtering and allows you to efficiently gain an overview using the tool. **Official Response from Erica Benton:** > Thank you for taking the time to share your experience with NewsWhip. We're pleased to hear that the tool has supported your workflow and report development. Your feedback about the search function and the depth of results on Instagram and TikTok will be taken into account as we strive to make improvements. ### 3. Good job! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2023 **What do you like best about NewsWhip?** It is useful and comprehensive for multiple tasks such as staying informed about what is happening in a sector or brand or analyzing the most popular topics around a theme. I love that it has the option to search across different platforms and time periods. **What do you dislike about NewsWhip?** Sometimes it is a bit tedious to have to keep adding new media/content creators to the platform, especially for TikTok, which is a tool that has new relevant influencers every day. On the alerts side, it would be good to add an option to generate them for multiple data sources and not have to do them one by one. Currently, the shift to only dashboards is causing me conflicts in grouping different brands by sector, as many brands were already created and it does not allow me to add or group dashboards. **What problems is NewsWhip solving and how is that benefiting you?** I love that with one search I can cover all the data sources I might need. For us, it is very important to know what the media is saying both on the web and on social networks about the sectors with which we have relationships. This information provides us with powerful insights that are used for strategies or crisis prevention. **Official Response from Erica Benton:** > We're thrilled to hear that you find NewsWhip useful for staying informed and analyzing popular topics. We understand the challenges with adding new media/content creators and generating alerts for multiple data sources. Please revisit NewsWhip (and re-review us!) as we've made a number of improvements since this review was posted. ### 4. Time-Saving AI with Customizable Feeds **Rating:** 3.5/5.0 stars **Reviewed by:** Aisha D. | Engagement Producer, Enterprise (> 1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about NewsWhip?** I find that NewsWhip is very helpful in saving time with manually monitoring social media platforms. It allows me to have the feed optimized for how I need it, and I'm able to check-in regularly during the day on competitors and breaking news. It's really useful because I've been able to save so much time and also find stories that I wouldn't be able to without having access to the software. I like being able to personalize the feed to my specific needs, and the use of AI that highlights performance compared to the previous day is beneficial. The AI provides information that I would normally have to search for, allowing me to see what's working and what's not, and where our engagement is at a particular time. **What do you dislike about NewsWhip?** I don't have any dislikes at the moment! **What problems is NewsWhip solving and how is that benefiting you?** I find NewsWhip saves me time monitoring social media, centralizes accounts, and personalizes the feed. It uses AI to highlight performance and find stories I might miss. **Official Response from Erica Benton:** > We're thrilled to hear that NewsWhip is helping you save time and monitor social media more efficiently. Our customizable feeds and AI features are designed to provide personalized and valuable insights. Thank you for sharing your positive experience! ### 5. Time-Saver with a Steep Learning Curve **Rating:** 4.0/5.0 stars **Reviewed by:** Sydney W. | Enterprise (> 1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about NewsWhip?** I like NewsWhip for its time-saving aspect. Once I got past the initial learning curve and understood how to tailor the search, it really helped with time management. I could gather information for reports quickly, and this was huge for my work. The efficiency allowed me to deliver reports more quickly and search for conversations that might be problematic for the brand, letting me flag them early on. **What do you dislike about NewsWhip?** I think that the interface is a little bit tough to navigate. It takes a little bit of learning for sure. There are quite a few things that are just, you know, quirky, I would say, about the platform. The search in particular makes things very, very tough sometimes. It's tough to get it narrow enough, but also broad enough to capture all of the results that you need. **What problems is NewsWhip solving and how is that benefiting you?** NewsWhip cuts down on my monitoring time, eliminates missed content across platforms, and streamlines reporting with its tailored searches, improving my time management and flagging issues early. **Official Response from Erica Benton:** > We're glad to hear that NewsWhip has helped you save time and improve your efficiency in gathering information for reports. We understand that the learning curve can be steep, and we appreciate your feedback about the interface and search functionality. We're constantly working to improve the user experience, and your input is valuable to us. ### 6. Real-Time Alerts that Make a Difference **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about NewsWhip?** I really like how NewsWhip provides a summary of highlights that streamlines monitoring. I also appreciate the different forms of AI-driven alerts, which are very useful for receiving real-time notifications. The summary allows me to quickly see in a minute what's happening on my dashboard, helping me refine the search or review more thoroughly what interests me most without having to waste time going through everything. **What do you dislike about NewsWhip?** I have used it more for the media part and it works very well. If it also had the social media part integrated, it would be even better to have everything in one. Not only to see the buzz of topics in media on social networks, but to know what is generated on social networks without being linked to media. **What problems is NewsWhip solving and how is that benefiting you?** I use NewsWhip to monitor brands and receive early warnings. The summary of highlights and AI-driven alerts streamline my monitoring, allowing me to refine searches and optimize my time by quickly seeing what's important. **Official Response from Erica Benton:** > We're glad to hear that you find our summary of highlights and AI-driven alerts useful for streamlining your monitoring. We appreciate your feedback about integrating the social media part and will take it into consideration for future improvements. ### 7. Great for Trend Monitoring and Competitive Analysis **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Online Media | Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about NewsWhip?** I've worked in social media and analytics for 10 years and NewsWhip has been the best tool I've used for trend monitoring, competitor analysis, and historical lookbacks. We use it every day in my newsroom to monitor top stories, get ideas for formats we can try for social media content, anticipate future trends based on last year's top social posts, and many other use cases. We also make good use of the alerts as well as report builders to bring the insights off the tool and into other tools our wider team uses regularly like Slack and email. **What do you dislike about NewsWhip?** Currently there is only the ability to sort by Most Viewed videos for TIkTok and YouTube. It would be great if this sorting was available for other platforms too like Facebook, Instagram, X, etc. **What problems is NewsWhip solving and how is that benefiting you?** NewsWhip helps us determine what stories to cover in our newsroom, if there's still social interest in ongoing storylines, and how best to cover future events. **Official Response from Erica Benton:** > We're delighted to hear that NewsWhip has been such a valuable tool for your newsroom, helping you determine what stories to cover, gauge ongoing social interest, and plan coverage for future events. We appreciate your feedback about the sorting feature, and we'll take it into account as we continue to improve the platform. ### 8. Empowers News Tracking, Needs More Automation **Rating:** 4.0/5.0 stars **Reviewed by:** Laurence M. | Enterprise (> 1000 emp.) **Reviewed Date:** March 31, 2026 **What do you like best about NewsWhip?** I use NewsWhip to track news sources and the performance of our journalists' social media accounts. Newswhip helps me stay up to date with the latest news as it breaks. I like the alerts for overperforming posts and appreciate how the tool allows me to analyse social media in a more organised way. The breaking news alerts are particularly valuable for creating news content. **What do you dislike about NewsWhip?** We have to manually contact our account manager to onboard new accounts as sources, which is very time-consuming. Ideally, we would be able to add new sources and accounts to track ourselves. **What problems is NewsWhip solving and how is that benefiting you?** I use NewsWhip to track news sources and journalist performance on social media, stay updated on the latest news, and analyse social media effectively with alerts on overperforming posts. **Official Response from Erica Benton:** > Thank you for sharing your feedback! We're glad to hear that NewsWhip is helping you stay up to date with the latest news and analyze social media in a more organized way. We understand your concern about the manual onboarding process and will take this into consideration for future improvements. ### 9. Efficient Story Finder with Reliable Results **Rating:** 5.0/5.0 stars **Reviewed by:** Ruth W. | Head of Lifestyle Verticals - Green and Travel, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about NewsWhip?** I like that NewsWhip has got a nice interface, which makes me more likely to use the website. It's always quick to load and quick to update, and I can trust it to find what I need. This is really important for me as a journalist because I need to use reliable sources. Plus, having lots of sources in one place reduces the time I need to spend on manual searching, which is super helpful. Setting it up was also very easy. **What do you dislike about NewsWhip?** I would like more information on how I can make my searches as useful as possible. **What problems is NewsWhip solving and how is that benefiting you?** I use NewsWhip to find stories by consolidating sources in one place, reducing my manual search time. Its nice interface and reliable results make it essential for a journalist like me. **Official Response from Erica Benton:** > Thank you for your positive feedback about NewsWhip's interface and reliable results. We understand your desire for more information on maximizing your searches, and we will work on providing additional resources to help you get the most out of our platform. ### 10. Convenient News Planning but with Dashboard Hiccups **Rating:** 3.5/5.0 stars **Reviewed by:** Gulshankumar W. | Senior Producer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about NewsWhip?** I find NewsWhip convenient for daily news planning, sourcing, and content management. I really appreciate how it curates competition and market surveys of news every morning all in one place. The curation of lists is another feature I enjoy. **What do you dislike about NewsWhip?** Sometimes the dashboard shows stories only from one source, while everything else is not shown at all. That causes chaos. This seems more like a bug than an algorithmic issue. Consistency in dashboard performance needs to be improved. **What problems is NewsWhip solving and how is that benefiting you?** NewsWhip curates competition and market surveys of news every morning, all in one place, which helps with daily news planning, sourcing, and content management. **Official Response from Erica Benton:** > We're happy to hear that NewsWhip is helping you with daily news planning and sourcing. We apologize for the inconvenience caused by the dashboard hiccups and are striving to improve its performance. Please keep the feedback coming! ### 11. Effortless PR Crisis Management with Excellent Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Gracie M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about NewsWhip?** I like how easy it is to build queries and track everything in a dashboard with NewsWhip. It's very organized, and I find it easy to view and manage all the information. Sending out a digest is made easy too, which helps in case of a major issue. The initial setup was great, and I would highly recommend it. **What do you dislike about NewsWhip?** Maybe suggestions on when a query is being built, offering suggestions, keywords, profile suggestions/platforms to track. **What problems is NewsWhip solving and how is that benefiting you?** I use NewsWhip for social listening, tracking incidents, and crisis management. It's easy to build queries, organize information, and manage everything in a dashboard, which simplifies sending out digests during major issues. **Official Response from Erica Benton:** > We're glad to hear that you find NewsWhip easy to use and organized. Thank you for recommending us! ### 12. Early Viral Topic Detection Across Taiwan’s Social Platforms **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about NewsWhip?** We can catch viral topics as early as possible, and it lets us monitor almost all social platforms in Taiwan (except Threads). It also serves as a substitute for Crowdtangle, helping us identify potential posts to report on and track video views or pageviews. **What do you dislike about NewsWhip?** Until March 2026, I still can’t track Meta Threads. It’s very popular in Taiwan, so this is really frustrating. **What problems is NewsWhip solving and how is that benefiting you?** Manually monitoring multiple social platforms to keep up with hot news and trending topics is very difficult and requires a lot of human resources. Newswhip offers a useful tool that helps solve this problem. **Official Response from Erica Benton:** > We're glad to hear that NewsWhip is helping you catch viral topics early and monitor social platforms in Taiwan. We understand your frustration about not being able to track Meta Threads, and we'll share your feedback with our team for future improvements. ### 13. Centralized Trends with UI Challenges **Rating:** 3.5/5.0 stars **Reviewed by:** Prit G. | Senior Producer, Media Production, Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2026 **What do you like best about NewsWhip?** I use NewsWhip for social listening. What I like most about NewsWhip is that it serves as a single place for trend listening, so we don't need to open multiple things. This helps us know what our competitors are doing and what things are working for them. **What do you dislike about NewsWhip?** The interface can be improved as it looks messy. It would be more helpful if it were simpler, like CrowdTangle. Also, the initial setup was a little difficult. **What problems is NewsWhip solving and how is that benefiting you?** I use NewsWhip for social listening, providing a single place for trend listening without needing multiple tools. It helps understand competitors and trends effectively. **Official Response from Erica Benton:** > Thank you for your review! We're pleased to know that NewsWhip is helping you with trend listening and competitor analysis. We'll take note of your comments to our product team about the interface and initial setup to enhance the user experience in the future. ### 14. Effortless Trend Analysis with NewsWhip **Rating:** 5.0/5.0 stars **Reviewed by:** Oliver L. **Reviewed Date:** March 11, 2026 **What do you like best about NewsWhip?** I love NewsWhip for its ease of use and how it allows me to compare different data sets efficiently. It helps me see how I'm doing and which trends align with different platforms. The setup was also very easy, which I appreciated. **What do you dislike about NewsWhip?** Nothing, it did take a while to get used to its layout, but now it's a breeze **What problems is NewsWhip solving and how is that benefiting you?** I use NewsWhip to analyze trends and make better social decisions by knowing what's trending. I love its ease of use and ability to compare different data sets, which shows how we align with various platforms. **Official Response from Erica Benton:** > Thank you for your feedback! We're glad to hear that NewsWhip's setup was easy for you and that it helps you make better social decisions by analyzing trends. ### 15. Effortless Setup, Essential Alerts **Rating:** 5.0/5.0 stars **Reviewed by:** Sharae W. | Social Media Engagement Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about NewsWhip?** I like that NewsWhip keeps everything in one place and saves time. It's easy to set up and customize, which is really handy. The alerts are pretty valuable because I'm able to get an overview of what's most important before starting my day right in my inbox. The initial setup was very easy. We got a dedicated consultant who walked us through everything and held multiple meetings to make sure everything was to our liking. **What do you dislike about NewsWhip?** Everything works as expected so no dislikes **What problems is NewsWhip solving and how is that benefiting you?** NewsWhip keeps everything in one place and saves time. **Official Response from Erica Benton:** > Thank you for the positive feedback! We're glad to hear that NewsWhip's setup and alerts are meeting your needs. Our team is committed to providing a seamless experience for our users, and we're delighted to hear that you found the initial setup and support helpful. We appreciate your support! ### 16. Deep Insights and Easy Setup with NewsWhip **Rating:** 5.0/5.0 stars **Reviewed by:** Marni B. | Social Design & Strategy Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about NewsWhip?** I like using NewsWhip for searching by a specific event or topic, as it allows for an in-depth investigation rather than the surface-level insights that social platforms typically provide. The initial setup was pretty easy thanks to the guided tutorial. **What do you dislike about NewsWhip?** I don't like having to reset filters and restart the search often. **What problems is NewsWhip solving and how is that benefiting you?** I use NewsWhip to understand which brand content works and identify trends. It provides in-depth investigation beyond surface-level social platform data. **Official Response from Erica Benton:** > Thank you for sharing your positive experience with NewsWhip's in-depth investigation feature and easy setup process. We understand your frustration with having to reset filters and restart the search, and we'll work on enhancing the user experience on that. ### 17. Monitoring Made Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Daniel R. | Director of Social Monetisation and Growth, Enterprise (> 1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about NewsWhip?** Monitoring performance and competitors across time **What do you dislike about NewsWhip?** Uses public data and not account data which can differ significantly **What problems is NewsWhip solving and how is that benefiting you?** Competitor tracking and analysis **Official Response from Erica Benton:** > Thank you for your feedback about the use of public data. We are constantly working to improve our data sources to provide the most accurate insights. ### 18. Real-Time Alerts and Easy Dashboards, with Room to Grow **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about NewsWhip?** Real Time Alert the ease of creating dashboards and searches **What do you dislike about NewsWhip?** Lack of sentiment analysis for posts. Export is not in Excel format. Predefined widgets that don't allow for the inclusion of additional metrics. **What problems is NewsWhip solving and how is that benefiting you?** Real-time monitoring, easy access to the database, and the ability to easily modify searches to identify brand crises **Official Response from Erica Benton:** > We're glad to hear you're enjoying the real-time alerts and easy dashboard creation. We appreciate your feedback about the lack of sentiment analysis and export format, and we'll take it into consideration for future updates. ### 19. Great assistant in news production **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Enterprise (> 1000 emp.) **Reviewed Date:** March 30, 2026 **What do you like best about NewsWhip?** Helps us see what stories are working and reproduce them elsewhere **What do you dislike about NewsWhip?** icons quite small, can easily miss them / take a while to become familiar with where things are **What problems is NewsWhip solving and how is that benefiting you?** Which stories to focus on first - targeted results **Official Response from Erica Benton:** > Thank you for sharing your feedback! We're thrilled to hear that NewsWhip has been a great assistant in helping you identify successful stories, and appreciate your input regarding the size of icons and ease of navigation. We'll take this into account as we continue to iterate and improve our offerings over time. ### 20. All in one place **Rating:** 4.5/5.0 stars **Reviewed by:** ariel i. | Data officer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2024 **What do you like best about NewsWhip?** Without a doubt, the best feature of newswhip is being able to do a search on social networks and websites simply with one click. **What do you dislike about NewsWhip?** Dashboard management can be confusing, it has a very short menu of features and that makes them pack a lot into just a few functions. **What problems is NewsWhip solving and how is that benefiting you?** We can see any journalistic content with just a simple search, we can see social network trends and even search for our own content that is more complicated from the networks themselves. **Official Response from Erica Benton:** > Thank you for sharing what you like best about NewsWhip! We're glad to hear that the one-click search feature is helpful for you. ### 21. NewsWhip - a comprehensive platform for real-time analysis & great CSM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2023 **What do you like best about NewsWhip?** My team and I have been utilizing NewsWhip for quite some time now, and it has proven to be a great tool for staying ahead in the fast-paced world of news and social media. This platform offers a robust and intuitive interface, allowing us to track and analyze real-time news trends efficiently One of the standout features of NewsWhip is its powerful analytics tools, providing in-depth insights into social engagement, trending topics, and the overall impact of news stories. The ability to monitor competitors and industry influencers gives us a strategic edge in crafting timely and engaging content The tool's user-friendly design makes navigation a breeze, and the customizable dashboards cater to our specific needs. NewsWhip's alert system is particularly noteworthy, ensuring I am promptly notified of emerging trends or potential crises While the tool offers a comprehensive suite of features, its learning curve is relatively gentle. Our CSM is responsive and helpful, making the overall user experience positive. NewsWhip has become an important technology tool in our monitoring toolkit and it is continuously innovating by including new features and new platforms. Highly recommend it to anyone in need of a reliable, real-time news analysis solution **What do you dislike about NewsWhip?** Nothing really - I appreciate that the team consistently incorporates our feedback into their product roadmap **What problems is NewsWhip solving and how is that benefiting you?** NewsWhip revolutionized our global monitoring efforts, providing easily set up dashboards for our team to monitor important news and identify key influencers. Its alerts ensure instant awareness of news/topics that matters to us, replacing our previous time-consuming manual search method. With the ability to centralize searches and customize dashboards, we easily adjust scopes, conduct comparative analyses, and identify trends across various platforms. The valuable alerting system facilitates seamless insights sharing among different teams. **Official Response from Erica Benton:** > We're thrilled to hear that NewsWhip has been such a valuable tool for your team in staying ahead in the fast-paced world of news and social media. Thank you for highlighting the robust interface, powerful analytics tools, and user-friendly design as standout features. We're also glad to hear that our CSM has been responsive and helpful in providing a positive user experience. We appreciate your recommendation and look forward to continuing to innovate and meet your monitoring needs. ### 22. Positive Review of Newswhip **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah Y. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2023 **What do you like best about NewsWhip?** Newswhip stands out as a beacon of efficiency and reliability. Their platform offers comprehensive monitoring across news and social media channels, ensuring that no vital piece of information escapes notice. The intuitive interface and versatile features make it an invaluable tool for businesses. Their customer service, however, truly sets them apart. Prompt, courteous, and knowledgeable, they address queries with the sort of attention and clarity that is all too rare in this industry. Highly recommended for anyone needing a finger on the pulse of the information age and looking to better improve an understanding of how one's business is being positioned online. **What do you dislike about NewsWhip?** Overwhelming Amount of Data: A service that delivers a vast amount of news updates can be seen as bombarding and overwhelming. However, this can also be perceived as thoroughness, ensuring that users don't miss any potentially relevant news piece. That said, it would be nice to know which taxonmy is triggering certain media to be displayed within a dashboard. This is a feature Newswhip is considering in their product roadmap. **What problems is NewsWhip solving and how is that benefiting you?** Reputation Management: Understanding if a negative or positive media item is being said about our organization. Understanding Partner Perspectives: Monitoring comments and mentions helps us understand our partner's engagement with our issues and sentiment, helping us foster better relationships. Strategic Decision Making: Helps us inform our broader external affairs program. Identify Opportunities: Helps us understand if there are future collaborations that might be worth engaging. **Official Response from Erica Benton:** > Thank you for your feedback on the overwhelming amount of data. We understand the importance of balancing thoroughness with usability and welcome you to revisit NewsWhip as we've made quite a few improvements on the interface that may improve your experience since this review was posted. ### 23. Newswhip helps us cut to the chase **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2024 **What do you like best about NewsWhip?** It aggregates exactly what we are looking for with a minimum of hassle. It is easy to customize searches and manipulate the results to tease out for our clients exactly what they need to know. **What do you dislike about NewsWhip?** How the ranking system works for results returned. **What problems is NewsWhip solving and how is that benefiting you?** Newswhip is guides us through where to focus our daily deliverable by pulling news reports in english and in foreign languages such that we aren't missing key datapoints that the client needs to know about and that needs to be factored into our analysis. **Official Response from Erica Benton:** > Thank you for sharing your positive experience with NewsWhip. We understand your concern about the ranking system and will work on enhancing it for a better user experience. ### 24. A great platform for media research and monitoring with superior customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Abigail N. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2023 **What do you like best about NewsWhip?** I use Spike NewsWhip to support our public relations outreach strategies and analyze our earned coverage results. NewsWhip is incredibly user friendly, and the team is constantly updating the platform to provide new features – like the new TikTok feature. My representative Olivia is INCREDIBLY responsive and helpful; on several occassions she's curated searches for us, provided demos for users and advised us on how we can best use the platform for our goals. I really enjoy the Alerts feature in NewsWhip and have found it helpful in client reporting. Additionally, dashboard widgets, especially the timeline widget, are incredibly helpful in assesing the effectiveness of our efforts. Dashboards are incredibly customizable based on your needs. I think NewsWhip stands out for its strong user experience and design. It also uses unique metrics like highest velocity to identify what's trending with insights that I haven't seen leveraged by competitor platforms. **What do you dislike about NewsWhip?** There's not much I dislike about NewsWhip, but there are a few capabilities I would love to see incorporated over time that would be useful for my objectives! I think it would be great to be able to easily take existing dashboards and bundle them into folders or categories. As it stands right now, we have several dashboards we created for a variety of reasons, and the sheer quantity can make it a tad difficult to navigate (though the search feature is helpful!) I also personally preferred when the curated searches were discoverable via the side tool bar, rather than through the Dashboard feature. It was great to be able to scroll through them for relevant and trending topics! **What problems is NewsWhip solving and how is that benefiting you?** - Easy identification of when trends are being covered and by which news outlets/journalists. This simplifies our strategic planning, as we often share these insights with our client to add credibility to our earned media strategies. - Clear coverage montioring via the Alerts feature. This eases our monitoring and reporting process by ensuring we're capturing key earned coverage mentions. - Trending topic identification. This keeps us smart for clients and helps us capitalize on reactive opportunities related to our clients' industries. **Official Response from Erica Benton:** > Thank you for your positive feedback! We're thrilled to hear that you find NewsWhip user-friendly and that our team, especially Olivia, has been incredibly helpful. We appreciate your suggestions for improvements and will definitely take them into consideration for future updates. We're glad to hear that NewsWhip is helping you with trend identification, coverage monitoring, and strategic planning. ### 25. Newswhip has transformed how we monitor our business **Rating:** 4.5/5.0 stars **Reviewed by:** Fern W. | Global Communications Executive, Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2023 **What do you like best about NewsWhip?** Newswhip is fast-moving, and instantly responsive, which is invaluable when monitoring a live situation and sharing updtes with key stakeholders. The extensive Boolean queries allows us to focus in on the exact stories we want to follow, and get instant results. The insigts the platform gives on predicted interactions, highest velocity etc. are also ideal for adding perspective to an unfolding story, and in helping us plan next reactive steps. **What do you dislike about NewsWhip?** Though I understand why social media is such a focus, it would be great if interactions on web articles could be accounted for, and if print clippings could also be monitored to get full view on where my business is being spoken about. **What problems is NewsWhip solving and how is that benefiting you?** Our business spans across the globe, and the scale of new news and potential issues we need to monitor is massive. Newswhip's easy to set up dashboards allow easy daily monitoring across our business all around the world, and the alerts are perfect for instant awareness of new articles published. Before Newswhip, we relied on manual search which required a lot of time and man power from an already stretched team. **Official Response from Erica Benton:** > Thank you for sharing your positive experience with NewsWhip. We're glad to hear that the platform's fast-moving and responsive nature, along with its insightful predictive analytics, have been valuable for monitoring live situations and planning reactive steps. We understand your feedback regarding the focus on social media interactions and will take it into consideration for future improvements. It's fantastic to hear that NewsWhip has streamlined your global business monitoring and provided instant awareness of new articles. ### 26. Amazing platform, simple to start and intuitive but also multilayered and functional **Rating:** 5.0/5.0 stars **Reviewed by:** Lazo G. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2023 **What do you like best about NewsWhip?** Customization, real time, alert system, ease of use, ability to get overview top level insights as well as down to a very granular level if needed. Overall an amazing platform to work with. **What do you dislike about NewsWhip?** Twitter isn't all accounts just the "influencers" that have been added specifically. Compared to a platform like sprout that pulls in everything it just has a tendency to miss some of the smaller accounts that may not have a huge following, but one time put out a relevant tweet. Very small issue but with as good as NewsWhip is you have to get into the small details to find a real gripe with the platform since it is so good to work with as a whole. **What problems is NewsWhip solving and how is that benefiting you?** Real time alerts, ability to have alerts go right into the appropriate slack channels to keep an entire team up to date, the ability to both see quick overview insights and get a pulse on any situation quickly as well as deep dive into the information to see how far it has spread and get into a very granular level of the story and where it originated. **Official Response from Erica Benton:** > We're thrilled to hear that you find NewsWhip intuitive and functional, with the ability to provide both top-level insights and granular details. We appreciate your feedback on the Twitter account coverage and invite you to revisit NewsWhip (and re-review us!) as we've made a number of improvements since this review was posted. ### 27. Great customization, brings the news to you **Rating:** 5.0/5.0 stars **Reviewed by:** Carrie R. | Rapid Response Director, Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2023 **What do you like best about NewsWhip?** For me, the biggest benefit of using NewsWhip is that it brings stuff to me. Getting custom alerts, including daily digests of top stories, straight to my email (where I'm already working all the time) is really useful. For specific stories or for more detailed info, I can always go into the platform and explore more details, but the alerts help me keep a finger on the pulse of the many, many daily searches I follow. **What do you dislike about NewsWhip?** NewsWhip can be a bit cumbersome to set up. The onboarding teams are great about helping you initially, which I really appreciate, but it can be overwhelming to learn everything or to understand how all of the (great) features can be employed for a specific use-case. **What problems is NewsWhip solving and how is that benefiting you?** I have to track news and social media engagement on more than a dozen topics every day. NewsWhip's custom searches and alerts help do that tracking far more efficiently than I would be able to without the platform. **Official Response from Erica Benton:** > Thank you for sharing your positive experience with our custom alerts and daily digests. We apologize for any difficulties you encountered during the setup process. We're continuously working to streamline the onboarding process and provide more comprehensive support to our users. ### 28. One of the comprehensive news crawler **Rating:** 4.5/5.0 stars **Reviewed by:** Juan L. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2023 **What do you like best about NewsWhip?** My works centered around research so NewsWhip has been very helpful for me since I can pull the historical data from few years back. The boolean query is quite powerful and beginner friendly. The newswhip spike also came with predictive analytics, which is very useful to research and manage crisis / issues. **What do you dislike about NewsWhip?** There are rooms for improvement, such as a more detailed filters on news portal website. The dashboard can only show the data for 1 year, which could be a little bit annoying when you want to get data for 2-3 years back because you have to repeat the process and export the data iteratively. **What problems is NewsWhip solving and how is that benefiting you?** NewsWhip can help me get the news article data really fast and clean enough for exploratory research. I could also export the data to further process it using external tools. **Official Response from Erica Benton:** > We're glad to hear that NewsWhip has been helpful for your research needs, especially with its powerful boolean query and predictive analytics. We invite you to revisit NewsWhip (and re-review us!) as we've made a number of improvements since this review was posted. ### 29. Best alerting functionality and company always eager for feedback to implement in prod updates **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** September 06, 2023 **What do you like best about NewsWhip?** The alerting functionality is among the best I've seen in the industry (having used other products like Synthesio, Brandwatch, Sprinklr, etc). I feel confident setting up alerts that i'm not going to end up spamming my stakeholders with too many or too few alerts. The predictive analytics for engagement is also very useful for us to keep track of emerging stories, and to easily put into context stories about our brand compared to trending stories in general. The NewsWhip team themselves are great to work with. Quick to respond to questions and eager to hear feedback and suggestions for features/requirements that are nice to haves for us, some of which have already been implemented. The platform itself is slick, intuititive, and easy-to-use. **What do you dislike about NewsWhip?** The only slight drawbacks is the limited Twitter universe the tool monitors. This is beneficial in some ways to help reduce the amount of spam that comes through in dashboards/alerts, but as we use other social listening tech that includes the full Twitter firehose, we can't always tell an apples-to-apples story when using both platforms to report on something. The NewsWhip Spike platform only lets you look at three months worth of data at a time. It would be useful to look at longer periods of time in one go in this view, and I understand NewsWhip are looking to make that happen. I should note it is possible to look at a longer period of time currently in NewsWhip's Analytics' platform. **What problems is NewsWhip solving and how is that benefiting you?** NewsWhip is providing a service, in particular for the alerts, that allows us to have confidence in what the technology can deliver. This allows us to reduce the need for human time curating / producing alerts around the clock, meaning our team can focus on other tasks. NewsWhip's focus on engagement as a dynamic measure to understand what stories are leading and defining the news agenda helps us better understand what stories matter, and which stories do not. **Official Response from Erica Benton:** > We're thrilled to hear that you find our alerting functionality to be top-notch and that our team is responsive to your feedback and suggestions. We understand your concerns about the limited Twitter universe and data viewing limitations, and we are actively working on addressing these issues. It's great to hear that NewsWhip is helping you save time and providing valuable insights for your team. ### 30. Tim's review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2024 **What do you like best about NewsWhip?** Easy to use, good functionality for sending alerts to slack and email **What do you dislike about NewsWhip?** Not enough functionality around finding content on Instagram and TikTok. Limited ability to find content on Facebook Groups. **What problems is NewsWhip solving and how is that benefiting you?** Helps find some trending stories from the data set given and sends alerts and summaries that can be reviewed by our team **Official Response from Erica Benton:** > Thank you for your feedback, Tim! We're glad to hear that you find NewsWhip easy to use and appreciate the functionality for sending alerts to Slack and email. ### 31. Highly functional and easily customizable media monitoring solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2023 **What do you like best about NewsWhip?** NewsWhip is incredibly functional and highly customizable -- meeting a variety of media tracking and narrative monitoring needs across our organization. Everyone I've interacted with at NewsWhip, regardless of level of seniority or team has been a pleasure to work with and incredibly responsive to questions and needs. **What do you dislike about NewsWhip?** There's really not much to report in terms of dislikes. The product is consistenly improving, and everyone I've spoke with really listens to feedback on features new and old. Even if they can't offer an improvement on something, I've always found their willingness to help find solutions or workaround extremely helpful. **What problems is NewsWhip solving and how is that benefiting you?** For our use case, it's important to be able to monitor narratives across a variety of platforms and outlets. NewsWhip lets us centralize many of those searches and identify actionable insights from the resulting information. The levels of customization in terms of building searches and dashboards makes it easy to adjust your scope, run comparative analyses, and find trends worth tracking that may not have been visible otherwise. The alerting (and the customization availiable in that alerting) is also hugely valuable and helps us to share insights among different teams very easily. **Official Response from Erica Benton:** > Thank you for your feedback! We're constantly working on improving our product and it's great to hear that you've had a positive experience with our team and the customization options available. ### 32. Overall, a really great tool for very specific needs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 07, 2023 **What do you like best about NewsWhip?** We use it for specific needs that are great in tandem with other platforms we have. The UI is nice, though wish there was more custom abilities. The predictive analytics and the velocity speed are the real reason we moved forward with NewsWhip. Being able to understand how big a story will grow with a good amount of confidence but then pairing that with a real data point (velocity) that we can anchor has been helpful in times of crisis or even just general research. **What do you dislike about NewsWhip?** While it's great at those specific things, it lacks a lot in other areas. The seperation of Spike and Analytics can be a confusing workflow understanding what information can be gathered and clicked on within both. The date ranges are also confusing to use because all the data sources have different date ranges of data available so it's something to keep an eye on closely when building a search. A lot of the data in general is pretty tied up in the backend (compared to other tools we use). For example, the velocity scores for a story only shows the peak velocity score (never shows other moments in time and what the score was then). These are things that we could use for benchmarking and comparison that would be helpful. **What problems is NewsWhip solving and how is that benefiting you?** Understanding how a story grows online. Understanding what media outlets or journalists are engaged in a topic or about a brand at a high-level. **Official Response from Erica Benton:** > Thank you for sharing your experience with NewsWhip. We're pleased to hear that the predictive analytics and velocity speed have been valuable for your needs. We understand your feedback on the UI and customization, and we invite you to revisit NewsWhip (and re-review us!) as we've made a number of improvements since this review was posted. ### 33. Jake G.'s newswhip review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2023 **What do you like best about NewsWhip?** I use Spike the most of any NewsWhip product and it's hard to imagine there was a time we didn't have it. The best recommendation I can give anyone about NewsWhip is that it provides invaluable insight and data — if you want to understand what is happening across social and with your accounts/competitors, you have to use it. **What do you dislike about NewsWhip?** This is a small thing, but I really miss the ability to add more columns to my dashboards — the five or whatever limit in Spike is too few. I also wish Spike was more built out for other platforms like TikTok, Threads, etc. There are some capabilities, but it's not as strong as it is for FB/TW. I also wish NewsWhip was better at tracking engagement on visual posts — we still find that if we share a headline card, the engagement on those posts are not counted toward the overall engagement with the URL we're sharing in the post, which makes it difficult to measure share of voice across our competitors on certain storylines. **What problems is NewsWhip solving and how is that benefiting you?** It's the best tool I have found to monitor/listen to social, both at the account level and topic-level. Still, I wish it were better at tracking visual posts. **Official Response from Erica Benton:** > Thank you for sharing your feedback on Spike. We're glad to hear that it provides invaluable insight and data for understanding social activity. We appreciate your input on the limitations of adding columns and tracking engagement on visual posts, and invite you to revisit NewsWhip (and re-review us!) as we've made a number of improvements since this review was posted. ### 34. A tool that makes me a better consultant to my clients is a highly valued thing indeed **Rating:** 5.0/5.0 stars **Reviewed by:** Chris S. | Senior Strategist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2023 **What do you like best about NewsWhip?** NewsWhip enables me to get to insights at speed; by being able to use freeform keyword strings to analyse the media and social media news landscape at pace; and then to segment this data by sector, country, media type and more, I can quickly get from big picture to stand-out insight. Most importantly, it's focus on not just showing you volume (this happened) but contextualising the relationship between volume and impact (social media engagement, talkability of news) is absolutely critical; in today's modern communications landscape, too many people are still focused on raw output/volume of media. NewsWhip makes me a better consultant to all my clients because it helps me go beyond this. **What do you dislike about NewsWhip?** Lack of automated sentiment analysis is sometimes a frustration; whilst i understand the accuracy of such technology is poor, sometimes even a ballpark read could be valuable. The same goes for media reach; again, accuracy of any implementation would inevitably be poor, but being able to segment media data by sentiment and reach as well as the existing variables would provide added flexibility and ability to impress clients. **What problems is NewsWhip solving and how is that benefiting you?** The ability to look beyond volume and into actual impact and talkabiity of news stories, coverage and campaigns is critically important and adds a whole new area of analysis for us. The stong UI and speed at which we can go from research mode to finding something interesting or insightful, is also fantastic, and it helps us understand better the relationship between media and impact. **Official Response from Max Pete:** > We're thrilled to hear that NewsWhip enables you to analyze the media and social media landscape at pace and gain valuable insights for your clients. We understand your frustration with the lack of automated sentiment analysis and media reach segmentation, and we'll explore ways to enhance these features for added flexibility. ### 35. A Game-Changer for Management Consultants in the Competitive Media Intelligence Arena **Rating:** 5.0/5.0 stars **Reviewed by:** David S. | Brand Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about NewsWhip?** In my experience with NewsWhip, its remarkable predictive power truly sets it apart and makes it an invaluable asset. The platform's ability to forecast the stories and trends that will capture public attention in the coming hours enables us to stay ahead of the curve and make well-informed decisions. Spike, in particular, has become indispensable to our work, allowing us to monitor the rapidly changing media landscape and capitalize on emerging opportunities. This level of foresight and real-time insight is unparalleled and has undeniably enhanced our strategic media monitoring and analysis approach. Nothing beats 80% certainty. **What do you dislike about NewsWhip?** Of course, all analytic platforms have limitations and constraints, and NewsWhip is no exception. As global advisory and management consultants, we acknowledge that NewsWhip is an elite performer in an increasingly commoditized space. Nevertheless, one area where we see room for improvement is the data processing time frame in Spike's public interest and media interest analytics. Extending the time frame beyond the current 90-day constraint would provide a more comprehensive view of trends and patterns, which could prove invaluable for long-term strategic planning. However, it is worth noting that we have successfully adapted our approaches to work around this limitation, and the overall value delivered by NewsWhip remains exceptional in our industry. **What problems is NewsWhip solving and how is that benefiting you?** NewsWhip lacks bloatware features and provides the perfect mix of just-in-time, valuable analytic support. NewsWhip is solving several critical problems in the media intelligence and monitoring space, which has proven to be highly beneficial for us. Some of the main problems it addresses include real-time media monitoring, predictive analytics, crisis, and issue management, research and strategy development, and competitive analysis. By far, the underdog becomes the victor in any environment full of stubborn and bloated analytic systems. Ultimately NewsWhip leads to better outcomes for our clients and in our agency. **Official Response from Max Pete:** > We understand your feedback regarding the data processing time frame in Spike's analytics. We are continuously evaluating ways to improve our platform, and your input is valuable in this process. We'll take your suggestion into consideration as we work to provide a more comprehensive view of trends and patterns for long-term strategic planning. ### 36. Data at your fingertips **Rating:** 5.0/5.0 stars **Reviewed by:** Aubrey Q. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2023 **What do you like best about NewsWhip?** NewsWhip is simple to use and provides profound - and immediate - insights. When I am in crisis monitoring mode, this is always my first and primary tool for gathering information and making recommendations. **What do you dislike about NewsWhip?** I wish it pulled from additional social channels, like Twitch and Discord and LinkedIn. **What problems is NewsWhip solving and how is that benefiting you?** NewsWhip allows me to see which topics and trends are bubbling to the surface. It also empowers me to react (or not react) to specific stories by providing information on any given story's virality. One especially important aspect for me, given the small size of my team, is that our dedicated account person is incredibly responsive and helpful. Our account rep behaves like an extension of our team, which is all the more important when working with a SaaS product that we will never know as well as the in-house team. **Official Response from Erica Benton:** > Thank you for sharing your positive experience with NewsWhip. We understand the importance of having access to a wide range of social channels and will explore ways to incorporate more sources for comprehensive insights. ### 37. NewsWhip has been very helpful for our daily news business. **Rating:** 5.0/5.0 stars **Reviewed by:** Lena T. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2023 **What do you like best about NewsWhip?** NewsWhip helps us to have a good overview about trending topics, interesting articles and hidden stories. The differentiation between the platforms is very helpful, especially for our video editing team. **What do you dislike about NewsWhip?** There s nothing in particular that we don't like about using NewsWhip. The team is always happy to help, if we have any questions about the tool. **What problems is NewsWhip solving and how is that benefiting you?** Since we are a general interest news portal, it is sometimes hard to have a good overview about all topics that come up. NewsWhip helps us to monitore the Social Media Platforms and other media. **Official Response from Erica Benton:** > Thank you for your positive feedback! We're happy to hear that the team has been helpful and responsive to your questions about the tool. ### 38. Newswhip use in tracking disinformation **Rating:** 5.0/5.0 stars **Reviewed by:** Amil K. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2023 **What do you like best about NewsWhip?** Intuitive user interface and designed to surface useful insights. Many other tools tend to focus on eye-catching graphics but utility to end users has not been fully thought through **What do you dislike about NewsWhip?** Adding accounts to be tracked means it's not possible to look at historical data of accounts recently identified. But we understand this is an API related issue **What problems is NewsWhip solving and how is that benefiting you?** We identify accounts engaged in manipulation efforts online. Once we identify accounts, we use Newswhip Analytics to monitor their activity and Newswhip Spike to alert us to specific posts **Official Response from Erica Benton:** > We're glad to hear that you find NewsWhip's user interface intuitive and insightful. We strive to provide a tool that is both visually appealing and highly functional for our users. ### 39. One of the best holistic monitoring products out there **Rating:** 5.0/5.0 stars **Reviewed by:** Hesham N. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2023 **What do you like best about NewsWhip?** Very simple and intuitive to use - creating dashboards and search strings could not be easier. The best part though is the team - extremely helpful, very friendly, and 9.9 times out of ten are able to provide the support that I need. **What do you dislike about NewsWhip?** Not much I don't dislike. As has been shared with the team, it would be great if there was an option to share a live dashboard with clients - without exposing the rest of my (confidential) client dashboards. **What problems is NewsWhip solving and how is that benefiting you?** An understanding of what is trending in the news - and most importantly - how the public are reacting. Helps to narrow down campaigns, and is especially useful for crisis monitoring and advisory. **Official Response from Erica Benton:** > Thank you for your kind words about NewsWhip and our team. We're glad to hear that our platform is helping you understand what's trending in the news and how the public is reacting, and that it's beneficial for your campaigns and crisis monitoring. ### 40. Newswhip Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2023 **What do you like best about NewsWhip?** I like how I can quickly and easily understand offplatform treads for the top social media sites. I love how user friendly the tool is. The timeline widget is one of my most used ones and is able to easily provide information.I also love how receptive the Newswhip team is to feedback. **What do you dislike about NewsWhip?** Some of the features like Highlights don't always work as expected or there are very limited insights from it so I wish there would be some improvement to those. **What problems is NewsWhip solving and how is that benefiting you?** Newswhip is helping us figure out what topics are trending and what articles are leading to those interactions. This is benefiting us by letting us know what topics to keep top of mind. **Official Response from Erica Benton:** > Thank you for sharing your positive experience with NewsWhip. We understand your concerns about the features like Highlights and will take your feedback into consideration for future improvements. ### 41. A helpful tool for assessing audience demand quickly and easily **Rating:** 4.0/5.0 stars **Reviewed by:** Lara D. | Senior editor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2023 **What do you like best about NewsWhip?** NewsWhip is fairly intuitive to use. I mainly use it for looking at our audience comp set to understand what stories are rising for other news organizations and to monitor how our social posts are doing relative. I like how you can quickly determine what storylines are taking off and likely to continue rising. **What do you dislike about NewsWhip?** Setting up dashboards and generating performance graphs can be a bit cumbersome. I think that aspect could be made more user-friendly. **What problems is NewsWhip solving and how is that benefiting you?** NewsWhip helps me accurately assess audience demand and allow me to provide data-driven information to colleagues to help inform coverage decisions. It also cuts down on time as it aggregates information from both Facebook and Twitter. **Official Response from Max Pete:** > Thank you for sharing what you like best about NewsWhip and how it's benefiting you. We understand your concerns about the dashboard setup and performance graphs, and we'll work on making those aspects more user-friendly for you. ### 42. Newswhip Review **Rating:** 5.0/5.0 stars **Reviewed by:** Colin J. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2023 **What do you like best about NewsWhip?** Newswhip is one of the best tools out there today to help a newsroom stay in touch with their audience and what is happening in the ecosystem. Bar none, it is amazing. **What do you dislike about NewsWhip?** Conversion to newsroom can be difficult as we need to basically get them to understand why they need it. I would love for more hard and fast examples to really show them the benefit. I would also like more in-depth data reports for download. **What problems is NewsWhip solving and how is that benefiting you?** Newswhip helps us solve many problems including competition monitoring, story selection and loooking at what were missing on a daily basis. It's really just so good at keeping us on the ball. **Official Response from Erica Benton:** > Thank you for your positive feedback! We're glad to hear that NewsWhip is helping you stay in touch with your audience and the latest news. ### 43. NewsWhip has been an invaluable part of my marketing tech stack for 10 years. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2023 **What do you like best about NewsWhip?** NewsWhip is a crystal ball for consumer / media interaction and social engagement. It provides great back-dated analytics for campaign and strategic planning, and excellent real-time monitoring of platforms, keywords, influencers, media outlets and other signal drivers. Its predictive analytics are best-in-class, and help to drive both planning and action through easy-to-digest alerts. **What do you dislike about NewsWhip?** NewsWhip doesn't currently have a mobile app. **What problems is NewsWhip solving and how is that benefiting you?** Crisis and issues management; media source identification and tracking; social engagement patterns and consumer behavior. This has helped me to drive proactive media relations and social media editorial planning. **Official Response from Erica Benton:** > Thank you for your positive feedback on NewsWhip's capabilities for consumer and media interaction, as well as its predictive analytics. We invite you to revisit NewsWhip (and re-review us!) as we've made a number of improvements since this review was posted. ### 44. NewsWhip is crucial in helping me predict trends **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2023 **What do you like best about NewsWhip?** I love the Newswhip alerts that hit my inbox every morning on various topics. It gives me a huge heads up on bubbling trends so I can alert my clients and get ahead of them. **What do you dislike about NewsWhip?** I find the NewsWhip alerts and search functionalities so user friendly, but have a much harder time with the analytics side of things. I'm not sure that this is actually a NewsWhip problem – probably more of a me problem! But I'd love for that side of things to be more intuitive. **What problems is NewsWhip solving and how is that benefiting you?** NewsWhip helps me predict social and cultural trends, helping my clients get ahead of the wave and allowing more time to react. **Official Response from Erica Benton:** > We're glad to hear that you find our alerts helpful in predicting trends and keeping your clients informed! ### 45. Public Relations Specialist **Rating:** 5.0/5.0 stars **Reviewed by:** Mike F. | Enterprise (> 1000 emp.) **Reviewed Date:** August 02, 2023 **What do you like best about NewsWhip?** The ability to generate white space analysis charts and provide clear data to my teams and leaders on current trends in the media. This enables us to make better informed decisions which impact the way we do business. **What do you dislike about NewsWhip?** In order to maintain a strong competitive edge, the ability to access journalist data would make the platform a one-stop-shop and no longer need to use other competitor platforms. **What problems is NewsWhip solving and how is that benefiting you?** NewsWhip is helping to shape which verticals our organizations should focus on based on our white space analysis of media trends and what our competitors are saying. This positions me as a subject matter expert and strategic advisor. **Official Response from Erica Benton:** > We're glad to hear that you find our white space analysis charts and clear data beneficial for making informed decisions. We are constantly working to improve our platform, and your feedback about accessing journalist data is valuable to us. ### 46. Very good experience, helpful tool to find good content. **Rating:** 3.5/5.0 stars **Reviewed by:** Leonardo G. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about NewsWhip?** Have information quick about the most important at the moment in social media. Is really good have everything in one place. **What do you dislike about NewsWhip?** Is difficult sometimes for example check info with platforms like TikTok, beacuse the videos takes time to check its. **What problems is NewsWhip solving and how is that benefiting you?** NewsWhip is very good to find everything in one place. Is good for my time, sometimes I don't need go page for page to find info. **Official Response from Erica Benton:** > We invite you to revisit NewsWhip (and re-review us!) as we've made a number of improvements since this review was posted. ### 47. Positive experience identifying relevant content to make informed decisions **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2023 **What do you like best about NewsWhip?** I like the ability to identify trending topics (Spike) happing in the news and on various social media sites in real time to make informed decisions when it comes to reactive PR ideation. I also like the ability to identify key press targets when pitching real time stories. **What do you dislike about NewsWhip?** I wish there was a way to create comprehenisve reports within the platform rather than having to downlaod each datapoint into a ppt. document to create my own report. **What problems is NewsWhip solving and how is that benefiting you?** It's helping myself and my team identify conversations that are happening in the news in real time and turn them into rapid response pitch ideas for our clients. **Official Response from Erica Benton:** > Thank you for sharing your positive experience with NewsWhip. We're pleased to hear that our platform is helping you and your team identify real-time conversations in the news for rapid response pitch ideas. We understand your feedback about creating comprehensive reports and invite you to revisit NewsWhip (and re-review us!) as we've made a number of improvements since this review was posted. ### 48. Excellent tool for understanding media and social media trends **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 06, 2023 **What do you like best about NewsWhip?** I think the best thing about Newswhip is how it visualises the media interest and the public interest in a topic as well as predicting how far that trend could go. **What do you dislike about NewsWhip?** I think Newswhip can include more options that are geared towards crisis communications like using AI to spot the use of a certain logo or a picture in the media and social feeds. **What problems is NewsWhip solving and how is that benefiting you?** Understanding the media landscape with a focus on emerging trends. I like a lot how they separate public interest and media interest, while providing a projection of which trend will pick up and which is more likely to die. **Official Response from Erica Benton:** > We're glad to hear that you find NewsWhip helpful in understanding media and social media trends. Your feedback about including more options for crisis communications is valuable and we'll definitely take it into consideration for future updates. Please revisit NewsWhip (and re-review us!) as we've made a number of improvements since this review was posted. ### 49. Good tool **Rating:** 5.0/5.0 stars **Reviewed by:** Héctor G. | Gerente de medios digitales, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2023 **What do you like best about NewsWhip?** It is a tool that allows you to see in real time what is happening on the web and social networks. **What do you dislike about NewsWhip?** That you cannot include more people in a mailing list to send a news summary. **What problems is NewsWhip solving and how is that benefiting you?** It saves me time because I have everything in one place. **Official Response from Erica Benton:** > Thank you for sharing what you like best about NewsWhip! We're glad to hear that it helps you stay updated in real time. ### 50. Newswhip has been a key tool for our work in fighting infodemics in Africa **Rating:** 3.5/5.0 stars **Reviewed by:** Elodie H. | Enterprise (> 1000 emp.) **Reviewed Date:** August 14, 2023 **What do you like best about NewsWhip?** the crisis monitoring feature, that shows trends over time. **What do you dislike about NewsWhip?** Data visualization is limited compared to Talwalker or Meltwater. **What problems is NewsWhip solving and how is that benefiting you?** in countries where social media are not widespread, the fact that NEwswhip also includes the media is a huge asset for us. **Official Response from Erica Benton:** > Thank you for your feedback on visualization options. We welcome you to revisit NewsWhip as we've made quite a few improvements on the interface and visualization options that may improve your experience since this review was posted. ## NewsWhip Discussions - [What is NewsWhip used for?](https://www.g2.com/discussions/what-is-newswhip-used-for) - [View NewsWhip pricing details and edition comparison](https://www.g2.com/products/newswhip/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-05+04%3A24%3A31+-0500&secure%5Bsession_id%5D=978f9daa-4636-4789-87cc-c85d1d0b7791&secure%5Btoken%5D=6520f1942db7667a6998a7a936296c3646d6f827a4a60521579d92b9b0e287a1&format=llm_user) ## NewsWhip Integrations - [Slack](https://www.g2.com/products/slack/reviews) ## NewsWhip Features **Social Analytics** - Competitor Analysis - Follower Analysis - Post Performance - Paid Campaign Tracking - Attribution - Hashtag Analytics - Sentiment Analysis **Media Channels** - Online Media **Monitoring & Listening** - Social Measurement - Influencer Identification - Brand Monitoring - Keyword Tracking - Trend Analysis - Competitor Analysis **Agentic AI - Social Media Listening Tools** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Reports & Dashboards** - Report Customizability - Report Exporting - Scalability - White Label **Geographic Coverage** - Local Media - National Media - International Media **Data Management & Analysis** - Sentiment Analysis - Social Reporting - Alerts and Notifications - Advanced Data Filtering **Reporting** - Keyword Targeting - Custom Feeds and Alerts - Custom Reports - Dashboards **Agentic AI - Media Monitoring** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Social Media Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation - AI Text Summarization ## Top NewsWhip Alternatives - [Meltwater](https://www.g2.com/products/meltwater/reviews) - 4.1/5.0 (2,623 reviews) - [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) - 4.4/5.0 (703 reviews) - [CisionOne](https://www.g2.com/products/cisionone/reviews) - 3.9/5.0 (1,295 reviews)