Newo.ai Reviews & Product Details

I really like how fluid the onboarding and support are with Newo.ai. It's easy to get an agent up and running for a client, which saves time and lets me show off the technology quickly as a reseller and partner. The cost-effectiveness and reduction in integration costs are major benefits, too. I appreciate how Newo.ai's team and platform allow for what I would call self-sourcing, which means I can enable the AI agent to do more things directly with customers' CRM tools. It definitely increases the availability of the agent to handle tasks for small to medium-sized businesses while being cost-effective for them. The initial setup is amazing and works almost instantly. It's impressive how you can just input a website, and it sets everything up immediately, which is great for demoing the technology to customers. Review collected by and hosted on G2.com.

I think the UI is an improving, evolving platform. Giving it to a customer without a little bit of training is sometimes difficult. That's the area that could probably use a little bit of improvement, just making that UI more fluid, but it's evolving weekly. Review collected by and hosted on G2.com.

I am impressed with Newo.ai's 24/7 agents that can handle calls, make bookings, and answer questions on websites, which have been extremely helpful to my clients. I also appreciate the ease of initial deployment from Newo.ai. While there is more work to be done over several weeks, you can have a working solution within days, saving valuable time and resources. I find the rapid deployment model effective for getting started and ensuring a pre-production model is delivered quickly, which is appealing. Newo.ai has turned out to be a really good fit for us. Review collected by and hosted on G2.com.

As Newo.ai grows, more industry frameworks and use cases will be beneficial to gaining more clients and building more stable solutions. Review collected by and hosted on G2.com.

I like that Newo.ai is a game changer for my restaurant. It takes all my calls, which has allowed us to handle table bookings more efficiently, resulting in more than 150 additional reservations per month. I appreciate that it's connected to OpenTable and books and makes reservations directly, which significantly increased our booking volume last month. We had about 180 additional bookings, and each booking is around $130 US dollars, adding substantial revenue to our business. The initial setup was quite smooth; an engineer was assigned who helped us go live by Wednesday. The whole process, from signing up to creating a prototype in three minutes, was quick and efficient. Review collected by and hosted on G2.com.

I wish the system would know where the call is coming from because we are making social media ads, and when the call is coming, it's not known which ad generated that call. I'm not sure it's possible to solve with voice agents. Review collected by and hosted on G2.com.

I really find the AI assistant to be professional, knowledgeable, and most importantly, it understands what I'm saying. The AI agent’s voice conveys a sense of calm and reassurance, which is a great touch. Also, the initial setup of Newo.ai was very simple, which made for a great experience. Review collected by and hosted on G2.com.

During the onboarding process, I was assigned a phone number, but I don’t know what that phone number is yet. Review collected by and hosted on G2.com.

What I like best about Newo.ai is how natural the conversations sound. Guests don’t feel like they’re speaking to a bot — the agent listens, clarifies, and responds just like a real host. It also integrates with booking systems, in our case OpenTable, which saves the team hours every week and makes sure no reservation request is ever missed Review collected by and hosted on G2.com.

At the start it was a bit frustrating to get the script exactly right — it took some trial and error before it matched the way we wanted the conversations to sound. But once we got past that initial setup, it’s been smooth, and the support team was quick to help whenever we needed changes Review collected by and hosted on G2.com.

I use Newo.ai to ensure I never miss calls, and I don't have missed calls at all. I really like that I can change the voice, specifically to a women-friendly voice, which is helpful. Everything with Newo.ai is super, including its integration with our booking system. The initial setup is super easy, and I would highly recommend Newo.ai to anyone, giving it a perfect 10 out of 10. Review collected by and hosted on G2.com.

Nothing, everything is perfect Review collected by and hosted on G2.com.

I like that the Newo.ai developer platform is easy to use and makes it easy to build AI employees in a matter of minutes. The setup was very simple and quick. I also think it's a smooth platform, and I'm satisfied because things are always developing with new features. Review collected by and hosted on G2.com.

NA Review collected by and hosted on G2.com.

Very complete and easy to integrate with many different industries Review collected by and hosted on G2.com.

nothing so far, it is a new project and it is just getting better Review collected by and hosted on G2.com.

The Newo.ai support is 2nd to none, and the practical use cases and benefits for my B2B customer base is very obvious. Review collected by and hosted on G2.com.

Since every use case is unique, I find myself needing to continually learn how to implement new solutions. Review collected by and hosted on G2.com.

Newo demonstrates an extraordinary ability to respond to new feature requests, enabling partner developers to independently deliver enhancements and new capabilities to their clients. Review collected by and hosted on G2.com.

This product relies on both openAI and Gemini, which may be a consideration for some users. The voice quality is still in the process of improving. Review collected by and hosted on G2.com.