New Relic Pros and Cons

1. Strong integrations with multiple types of servers and programming languages. As an e-commerce developer, I used to integrate with my Magento websites and AWS server. Whenever the CPU utilization reaches its threshold limit, it will notify us, and I can monitor the system and ensure there is no downtime for the website.

2. Free tier pricing. The Basic needs will be covered in the free tier. Which is very helpful

3. User-friendly and easy to integrate Review collected by and hosted on G2.com.

Pricing - For the base level it will cover with free tier, but the free tier has limitations, if we go with pricing models, then Relic offers pay-per-usage, Sometimes the amount will be too high for a high-traffic application. Review collected by and hosted on G2.com.

I always have instant access to real-time information regarding the performance of my systems... often allowing me to address issues PRIOR TO the customer being impacted. I rely on New Relic every single day to ensure that our systems are functioning optimally. Review collected by and hosted on G2.com.

If there is any performance degradation by using New Relic, it has been imperceptible to us or our customers. The initial configuration and customization does require some time & effort... but, certain for us, worth the effort. Review collected by and hosted on G2.com.

1. The dashboard which is completely customizable, is very useful when monitoring. Everything in our priorities can be sorted as in our mind.

2. New relic supports flutter, and monitoring our mobile apps is easy. Best thing: Integrating the flutter agent and get results on our dashboard is very simple.

3. The platform provides quite good customer support, we will get the tickets sorted within a few hours. Review collected by and hosted on G2.com.

1. Too costly. Compared with other platforms which provide almost similar features, New Relic price is very high.

2. The SDK for the android platform is not fully optimized. If we implement new relic SDK in our app, the progaurd needs to be disabled, which is not good for the code obfuscation of our app. Review collected by and hosted on G2.com.

NewRelic was super easy to implement and very easy to use and navigate. Before NR we had log files all over the place on different windows VMs, was horrible to manage. But now we have them in one central place that we can query, review and monitor. Review collected by and hosted on G2.com.

Nothing at all it's great.. I struggled a little bit setting up monitors and dashboards, but only due to not giving it enough attention and focus - once I say down and actually made myself do it, it was very easy and made sense Review collected by and hosted on G2.com.

Application performance monitoring is one of the most effective, which helps us track application transactions in real time.

Also, the error tracking and distributed tracking features also provide valuable insights into how the application is performing

it's dashboards are also highly customisable

support wide range of languages, frameworks and cloud platforms

good customer support team

Ease of use the interface and product Review collected by and hosted on G2.com.

The pricing can be a bit complicated and expensive. Review collected by and hosted on G2.com.

- Wide range of Solution and Integrations available

- The sheer ease of setting up the agents

- The amazing free-tier offerings

- Ranges from APM to infrastructure monitoring to distributed tracing

- Powerful Dashboards and alerts

- Multi Environment Support Review collected by and hosted on G2.com.

- Pricing can get expensive

- Agent overhead can impact resources

- Privacy control Review collected by and hosted on G2.com.

a grate feature was the ease of use. I used in my Node Application, it was very easy to integrate and implement in the overall application. All it took was installing the npm package and a few lines of code to add in my code base.

Another feature I loved was the user experience, it was very smooth. Every feature was easily available, while the customer support is amazing, user rarely needs it because they can explore easily on their own. Review collected by and hosted on G2.com.

The free tier allows very limited user to access. Makes it a bit difficult to collaborate. Also a minor flaw was logs, I tried to monitor logs but the logs were not as detailed and robust as I expected. Review collected by and hosted on G2.com.

New Relic makes it really easy to transition to their solution since its comes with many pre-built queries and ready to use monitors through its premium interfaces. The solution is cloud-agnostic and highly compatible with various telemetry sources, which made it an ideal all-in-on ecosystem for our observability needs. We were able to utilize it to get more granular on what we spend our money on and further optimize our logs and traces. One of the stronger feature they offer is their application and performance monitoring interface (APM), which comes mostly ready-to-use with set monitors and tools to drill into discrepancies. Review collected by and hosted on G2.com.

I think one of the downside of New Relic is its pricing structure, which comprised of two components : the amount of data ingested and the number of user seats provisionned at each tier level. Altough the basic access tier come free of charge and the core tiers is pretty affordable, they do fall short when it come to usability of the more important features New Relic has to offer. The full platform access tier does provide all the functionnalities most users need, but the price increase is very substantial with this one. I would love for New Relic to come up with an alternative tier that provides a bit more than core, yet less that full platform, at an intermediate price. Review collected by and hosted on G2.com.

Monitor the entire application stack, including front-end (browser and mobile), back-end, and infrastructure. Eg: Monitoring a real-time e-commerce PHP platform's response times during a sale. Review collected by and hosted on G2.com.

I use NewRelic on my Magento application. Magento relies heavily on cron jobs for indexing, cache refresh, and order processing. New Relic may interfere with these, sometimes causing unexpected slowdowns or failures in background tasks. Review collected by and hosted on G2.com.

One of the best thing i like about New Relic is their ability to provide detailed information about things like application perfomance, user experience etc. As a person who works among with the developer's,i could gain more knowledge of New Relic from Developers perspective. Review collected by and hosted on G2.com.

However i found some issue's like cost( can be bit more adjustable ), and as well as Relic makes Developer's bit more lazy(as you gois do most of thing's ) Review collected by and hosted on G2.com.