Save to My Lists
Paid
Claimed
Optimized for quick response

New Relic Reviews & Product Details - Page 9

New Relic Overview

What is New Relic?

New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and the software life cycle. There are an estimated 25 million engineers in the world across more than 25 distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and predictable user-based pricing. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

New Relic Details
Product Website
Languages Supported
English
Show LessShow More
Product Description

New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software.

How do you position yourself against your competitors?

New Relic is the most powerful cloud-based observability platform built to help engineers create more perfect software. It includes a Telemetry Data Platform to ingest, analyze and alert on all your metrics, events, logs, and traces, Full-Stack Observability to easily visualize and troubleshoot your entire software stack in one connected experience, and Applied Intelligence to detect, understand, and resolve incidents faster.

There are five main things that make New Relic different:

✓ Instrument everything with petabyte scale to eliminate blind spots.
✓ Observe everything with unprecedented visibility into your entire estate.
✓ Harness AI & ML to detect failures quickly and reduce alert fatigue.
✓ Build your own tailored visualizations and tap into an ecosystem of custom apps with programmability.
✓ Predictable, usage-based billing that is easy to manage.


Seller Details
Seller
New Relic
Company Website
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@newrelic
68,477 Twitter followers
LinkedIn® Page
www.linkedin.com
2,827 employees on LinkedIn®
Ownership
NYSE: NEWR
Total Revenue (USD mm)
$599
Description

The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.


Kasey K.
KK
Overview Provided by:

Recent New Relic Reviews

SG
Sanket G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best APM tool for web and mobile application"
Application Performance Monitoring (APM) is fantastic tool. It gives us lot of insights from our production applications. We make decisions of infr...
Кристиан .
К
Кристиан .Enterprise (> 1000 emp.)
5.0 out of 5
"Best Monitoring Solution out there!"
The most comprehensive and full monitoring. Nothing comes even close to the amount of monitoring that is allows!
JW
johnno w.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great SAAS monitoring tool"
NewRelic was super easy to implement and very easy to use and navigate. Before NR we had log files all over the place on different windows VMs, was...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

New Relic Media

New Relic Demo - Telemetry Data Platform
The single source of truth for all your operational data ✓ 300+ agents and integrations, including OpenTelemetry, so you can ingest and store all of your operational data, including logs, in one place ✓ Query with lightning-fast response times ✓ New Relic One + Grafana Dashboards ✓ R...
New Relic Demo - Full-Stack Observability
Visualize, analyze, and optimize your entire software stack from one place ✓ Monitor your distributed services, applications, and serverless functions, no matter how or where they’re developed ✓ Understand what’s happening in your infrastructure, cloud resources, containers, and clusters ...
New Relic Demo - Applied Intelligence
Instantly detect, diagnose, and resolve issues before customers notice ✓ Proactively detect and explain anomalies ✓ Reduce alert fatigue and prioritize the issues that matter most ✓ Diagnose and respond to incidents faster
New Relic Demo - Debug faster with Pixie
Drill down into services without modifying source code, giving you: ✓ Live debugging with no sampling. ✓ Real-time service, DNS, and network flow graphs to show intra-cluster communication and latency. ✓ Flamegraphs to see slow-running code and cluster resource consumption.
New Relic Demo - Get instant, no-code observability
Pixie auto-telemetry monitors every service instantly. And because Pixie is language-agnostic, there’s no instrumentation expertise needed. With Pixie and New Relic's Kubernetes integration, you'll get detailed performance data for: ✓ Kubernetes infrastructure and events ✓ Prometheus metri...
Play New Relic Video
Play New Relic Video
Play New Relic Video
Play New Relic Video
Play New Relic Video
Answer a few questions to help the New Relic community
Have you used New Relic before?
Yes

Video Reviews

483 New Relic Reviews

4.4 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
483 New Relic Reviews
4.4 out of 5
483 New Relic Reviews
4.4 out of 5

New Relic Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for New RelicQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Vivek K.
VK
Business Analyst
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

This user-friendly, cloud-based cybersecurity solution offers robust threat protection, with a primary focus on safeguarding applications, making it an effective defense against vulnerabilities. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Their response time to address submitted tickets is currently lacking in efficiency, and it would be beneficial if they could enhance their responsiveness. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

It protects from Cyber Security it helps very much in my routine Review collected by and hosted on G2.com.

Narek.G S.
NS
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

It is a powerful application performance monitoring tool that provides real-time insights into the performance of applications, servers, and databases, it's allowing me to quickly identify and troubleshoot issues. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

One thing I dislike about New Relic is its user interface, which can be overwhelming and confusing, particularly for new users. The platform has a lot of features and options, which can make it difficult to navigate and find the information that you need. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

It provides real-time visibility into the performance of our digital services, which can help me identify and troubleshoot issues more quickly and also helps me identify trends and patterns in customer behavior, which can inform our support strategies and improve the efficiency and effectiveness of our support team. Review collected by and hosted on G2.com.

Adarsh B.
AB
Service provider partner
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

I like this application as it provides very good web application security and ensures workloads protection. Its easy to setup and easy to use. Which makes it user friendly. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Everything is fine but i think customer suppor can be improved much and lets make sure to keep work within SLAs Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Web application security and workload protection. Review collected by and hosted on G2.com.

DM
Education Management
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

I like the way new relic constantly monitors an application. It is straightforward to integrate in Java-based projects, especially with spring boot applications. New relic also provides secure way of monitoring by only supporting TLSv1.2 Review collected by and hosted on G2.com.

What do you dislike about New Relic?

I can't think of anything which new relic needs to improve Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

I am using new relic to monitor Spring-boot microservices and new relic is helping me to identify point of failure very easily. Apart from that new relic is also providing other data related to software performance which is helping me for further improvements Review collected by and hosted on G2.com.

Anubhav M.
AM
CTO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

The ease of set up was amazing. Just a few steps and I was good to go. Especially their documentation coverage on different systems is quite thorough.

The product is easy enough to understand and vastly improves observability Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The documentation for advanced features is not that detailed. A bit more work on documentation like adding examples would really help.

This is only limited to documentation of advanced features though Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

We didn't have reliable observability in our infra and this made error reporting somewhat opaque for us.

Having new relic monitoring everything makes the identification and rectification really important for us. Review collected by and hosted on G2.com.

SG
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about New Relic?

APM , Custom visualisation ,Availability and error monitoring,Alerts and notifications ,Synthetic monitoring , end to end user monitoring . The best thing it provide full stack observability. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Nothing to dislike it gives full stack best observability,Everything is alright ! . Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Cloud migration solutions,Performance Monitoring ,Application Troubleshooting,Scalability and Capacity Planning ,Cloud Migration and Optimization ,Enhanced Scalability and Resource Optimization Review collected by and hosted on G2.com.

Ian B.
IB
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Apdex incident reports for performance degradation are helpful in identifying issues. This is particularly helpful following deployments or changes to sites.

Synthetics helps in automating uptime checks, running scheduled jobs/test etc.

The integration is included for many of our hosting partners so that's a plus as well. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

There's a lot of information and views, and it can be challenging to find the right view to get the statistics, error logs etc. that you want. This is particularly true for new users or if you only use it occasionally. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Alerts for performance degradation, scheduled jobs, uptime monitoring, synthetics Review collected by and hosted on G2.com.

AC
Senior DevSecOps Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Full stack observability with adequate pricing. They do not try to overcharge with per server pricing or anything like that. They offer the best APM solution and it integrates with infrastructure monitoring and logs to get a full view on your systems. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

There is a big learning curve, the platform is well documented but not as intuitive as I would like. Often I am not using all the future at 100% Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Giving us data about our apps. helping us troubleshoot weird problems and edge cases after they happened. Getting notified in cases where our app is performing badly. Review collected by and hosted on G2.com.

ES
Head of Cloud Engineering
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

APM tool has excellent visibility into the application; the infrastructure got very good in the last few years, but yet again the Application performance monitoring still is the best feature in the platform

also very easy to install and get up running Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Log Management monitoring seems to lack some features, and it's not in the same level as the Application performance monitoring, in addition, lack of good support for incident response and management Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Very easy to esplain , utilizing the Application performance monitoring allow us to shift left the monitoring into the developer's hands and let them deal with issues before they get to the production , and in production we can debug issues fast Review collected by and hosted on G2.com.

Maxi A.
MA
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

The dashboards that you can build are useful.

The integration with k8 is good.

Custom metrics and integration with Prometheus are useful. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The UI is a little complex. Sometimes is not clear there are a lot of things to see on the screen to interact.

The alert conditions are not clear on how it works. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Sometimes how the alert works are not clear. I have to do a lot of manual test to understand how alerts works with custom metrics. Review collected by and hosted on G2.com.