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New Relic Reviews & Product Details - Page 4

New Relic Overview

What is New Relic?

New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and the software life cycle. There are an estimated 25 million engineers in the world across more than 25 distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and predictable user-based pricing. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

New Relic Details
Product Website
Languages Supported
English
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Product Description

New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software.

How do you position yourself against your competitors?

New Relic is the most powerful cloud-based observability platform built to help engineers create more perfect software. It includes a Telemetry Data Platform to ingest, analyze and alert on all your metrics, events, logs, and traces, Full-Stack Observability to easily visualize and troubleshoot your entire software stack in one connected experience, and Applied Intelligence to detect, understand, and resolve incidents faster.

There are five main things that make New Relic different:

✓ Instrument everything with petabyte scale to eliminate blind spots.
✓ Observe everything with unprecedented visibility into your entire estate.
✓ Harness AI & ML to detect failures quickly and reduce alert fatigue.
✓ Build your own tailored visualizations and tap into an ecosystem of custom apps with programmability.
✓ Predictable, usage-based billing that is easy to manage.


Seller Details
Seller
New Relic
Company Website
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@newrelic
68,477 Twitter followers
LinkedIn® Page
www.linkedin.com
2,827 employees on LinkedIn®
Ownership
NYSE: NEWR
Total Revenue (USD mm)
$599
Description

The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.


Kasey K.
KK
Overview Provided by:

Recent New Relic Reviews

SG
Sanket G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best APM tool for web and mobile application"
Application Performance Monitoring (APM) is fantastic tool. It gives us lot of insights from our production applications. We make decisions of infr...
Кристиан .
К
Кристиан .Enterprise (> 1000 emp.)
5.0 out of 5
"Best Monitoring Solution out there!"
The most comprehensive and full monitoring. Nothing comes even close to the amount of monitoring that is allows!
JW
johnno w.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great SAAS monitoring tool"
NewRelic was super easy to implement and very easy to use and navigate. Before NR we had log files all over the place on different windows VMs, was...
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New Relic Media

New Relic Demo - Telemetry Data Platform
The single source of truth for all your operational data ✓ 300+ agents and integrations, including OpenTelemetry, so you can ingest and store all of your operational data, including logs, in one place ✓ Query with lightning-fast response times ✓ New Relic One + Grafana Dashboards ✓ R...
New Relic Demo - Full-Stack Observability
Visualize, analyze, and optimize your entire software stack from one place ✓ Monitor your distributed services, applications, and serverless functions, no matter how or where they’re developed ✓ Understand what’s happening in your infrastructure, cloud resources, containers, and clusters ...
New Relic Demo - Applied Intelligence
Instantly detect, diagnose, and resolve issues before customers notice ✓ Proactively detect and explain anomalies ✓ Reduce alert fatigue and prioritize the issues that matter most ✓ Diagnose and respond to incidents faster
New Relic Demo - Debug faster with Pixie
Drill down into services without modifying source code, giving you: ✓ Live debugging with no sampling. ✓ Real-time service, DNS, and network flow graphs to show intra-cluster communication and latency. ✓ Flamegraphs to see slow-running code and cluster resource consumption.
New Relic Demo - Get instant, no-code observability
Pixie auto-telemetry monitors every service instantly. And because Pixie is language-agnostic, there’s no instrumentation expertise needed. With Pixie and New Relic's Kubernetes integration, you'll get detailed performance data for: ✓ Kubernetes infrastructure and events ✓ Prometheus metri...
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483 New Relic Reviews

4.4 out of 5
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483 New Relic Reviews
4.4 out of 5
483 New Relic Reviews
4.4 out of 5

New Relic Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for New RelicQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Ankur H.
AH
Developer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about New Relic?

The ease of sending the data to the New Relic portal with most of our applications. The implementation was easy and great customer support which was helpful for onboarding the tool. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The documentation on the official webstie sometimes is out-dated and need to be little more clear for reference. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

It helps in identifying the websites performance as well the errors which the user might be experiencing. Review collected by and hosted on G2.com.

Cody F.
CF
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about New Relic?

Very in depth metrics, traces & monitoring. Helpful when debugging. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Costs rise exponentially with large scale applications. New Relic recently changed their pricing structure resulting in our bill tripling. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

When debugging a slow part of the application or tracing down a niche bug Review collected by and hosted on G2.com.

Kristen S.
KS
Software Developer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about New Relic?

The ability to track issues and relate them to all pieces of my estate plus deployments Review collected by and hosted on G2.com.

What do you dislike about New Relic?

It takes a while to get used to the navigation of the site. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Tracking behind the scenes error to front end/user errors. Review collected by and hosted on G2.com.

SF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about New Relic?

Newrelic provides best infrastructure ,APM ,RUM and synthetic Monitoring setup in single platform.

it is very easy to integerate with other tools for monitoring purpose.

In infrastructure monitoring, we simply need to download the newrelic agent and our licence key, and our metrics data begins to appear in the newrelic portal within seconds.

workload features: it is very helpful features with the help of that we can group our services according and we can monitor it.

Dashboard visualization: we can create eye capturing ,colourful dashboard ,and by using NRQL we can customize data easily

Drop Filter rule: it is a very helpful feature.when monitoring logs for troubleshooting,we can use this rule to ingest only data that is useful to us. it reduces data ingestion cost also. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

occasionally,data does not appear accurately while fetching NRQL.

sometimes newrelic portal doesnot work shows glitches.

in most time color host not showing properly, it shows us grey color rather then green,when the server in good condition. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Newrelic providing 360 degree view of our application and detecting error very accurately due to our teams MTTD and MTTR decreases. we are achiving our SLA very easily.

visualization of dashboard is a key features by using that we are monitoring overall performance of infra and Apm in a single window and also shows incident time on a dashboard accurately.

very Best features is Alert and AI ,that features providing a beifit for us, there is a option called correlation it reduces noise alert or unwanted alerts.by using muting rule we are only getting useful alerts while mainatainace window or parching . Review collected by and hosted on G2.com.

RK
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about New Relic?

Integration of New Relic with any third-party tool is very esy.Only you have to know the API key and License key. We can easily manage our logs with the help of drop filtre and obfuscation.It is very easy to use. It can easily handle a large amount of data. We can parse the log. It is using machine learning features which helps organizations to troubleshoot the issue and optimize the application performance. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Sometimes there is a glitch while fetching data and sometimes when the host is online it shows offline. faced problems while changing the new version.

Takes time to update the dashboard. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

While server monitoring When we got any alert then no need to open the server. within a few minutes, New relic shows the status of the server.

With the help of this we can check the metrics and update the the ticket as well.We can also come to know if anything fails on server side with the help of New relic alerting. Review collected by and hosted on G2.com.

Verified User in Veterinary
EV
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about New Relic?

Easy to integrate with AWS, as well as javascript and PHP apps. Provides lots of detailed information about the operation of apps and cloud services. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

By default ships a lot of data. Initially difficult to separate the signal from the noise. They have a good online university and support program to help reduce the scope of telemetery. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Surfacing anomaly alerts in application operations, and providing distributed tracing across microservices architectures. Review collected by and hosted on G2.com.

Lui S.
LS
Senior Software Quality Assurance Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

K2 Security Platform is a comprehensive endpoint protection to secure devices such as mobile devices, laptops and computers from malware, ransomware and other advanced cyber threats. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

So far so good, I have no dislike at the moment. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Safeguard network infrastructure, secure devices and provides threat intelligence and analytics to identify emerging threats, vulnerabilities and attacks to enable proactive threat detection and response. Review collected by and hosted on G2.com.

Ritik V.
RV
Senior Software Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about New Relic?

Custom Events, Caputring end-end user interactions Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Migration of apps from one account to another should be there without data loss Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Monitoring and pro-actively resolving user experience issues Review collected by and hosted on G2.com.

Verified User in Retail
UR
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about New Relic?

Features I like most which other tool(s) did not have and the interface was horrible. New Relic provides comprehensive application performance monitoring, infrastructure monitoring and synthetic monitoring. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

New Relic was implemented 2 months ago and it is hard to say if there are any dislikes at the moment. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Prior to New Relic, the tools used was not providing meaningful information and 99.9999% of the time the alerts were too late and after the fact. Also, in New Relic, the dashboards are amazing and helps quickly jump into problematic area. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

It's ability to both monitor signals and alert users on multiple platform such as slack, pagerduty, webhook, triggering switches on and off in Launch darkly Review collected by and hosted on G2.com.

What do you dislike about New Relic?

NRQL can be tricky, It's abit different from sql Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

New relic provides insights into how our application is doin. Review collected by and hosted on G2.com.