Save to My Lists
Paid
Claimed
Optimized for quick response

New Relic Reviews & Product Details - Page 27

New Relic Overview

What is New Relic?

New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and the software life cycle. There are an estimated 25 million engineers in the world across more than 25 distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and predictable user-based pricing. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

New Relic Details
Product Website
Languages Supported
English
Show LessShow More
Product Description

New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software.

How do you position yourself against your competitors?

New Relic is the most powerful cloud-based observability platform built to help engineers create more perfect software. It includes a Telemetry Data Platform to ingest, analyze and alert on all your metrics, events, logs, and traces, Full-Stack Observability to easily visualize and troubleshoot your entire software stack in one connected experience, and Applied Intelligence to detect, understand, and resolve incidents faster.

There are five main things that make New Relic different:

✓ Instrument everything with petabyte scale to eliminate blind spots.
✓ Observe everything with unprecedented visibility into your entire estate.
✓ Harness AI & ML to detect failures quickly and reduce alert fatigue.
✓ Build your own tailored visualizations and tap into an ecosystem of custom apps with programmability.
✓ Predictable, usage-based billing that is easy to manage.


Seller Details
Seller
New Relic
Company Website
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@newrelic
68,477 Twitter followers
LinkedIn® Page
www.linkedin.com
2,827 employees on LinkedIn®
Ownership
NYSE: NEWR
Total Revenue (USD mm)
$599
Description

The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.


Kasey K.
KK
Overview Provided by:

Recent New Relic Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"very good by default setup"
Very well tailored for a quick productive environment
SG
Sanket G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best APM tool for web and mobile application"
Application Performance Monitoring (APM) is fantastic tool. It gives us lot of insights from our production applications. We make decisions of infr...
Кристиан .
К
Кристиан .Enterprise (> 1000 emp.)
5.0 out of 5
"Best Monitoring Solution out there!"
The most comprehensive and full monitoring. Nothing comes even close to the amount of monitoring that is allows!
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

New Relic Media

New Relic Demo - Telemetry Data Platform
The single source of truth for all your operational data ✓ 300+ agents and integrations, including OpenTelemetry, so you can ingest and store all of your operational data, including logs, in one place ✓ Query with lightning-fast response times ✓ New Relic One + Grafana Dashboards ✓ R...
New Relic Demo - Full-Stack Observability
Visualize, analyze, and optimize your entire software stack from one place ✓ Monitor your distributed services, applications, and serverless functions, no matter how or where they’re developed ✓ Understand what’s happening in your infrastructure, cloud resources, containers, and clusters ...
New Relic Demo - Applied Intelligence
Instantly detect, diagnose, and resolve issues before customers notice ✓ Proactively detect and explain anomalies ✓ Reduce alert fatigue and prioritize the issues that matter most ✓ Diagnose and respond to incidents faster
New Relic Demo - Debug faster with Pixie
Drill down into services without modifying source code, giving you: ✓ Live debugging with no sampling. ✓ Real-time service, DNS, and network flow graphs to show intra-cluster communication and latency. ✓ Flamegraphs to see slow-running code and cluster resource consumption.
New Relic Demo - Get instant, no-code observability
Pixie auto-telemetry monitors every service instantly. And because Pixie is language-agnostic, there’s no instrumentation expertise needed. With Pixie and New Relic's Kubernetes integration, you'll get detailed performance data for: ✓ Kubernetes infrastructure and events ✓ Prometheus metri...
Play New Relic Video
Play New Relic Video
Play New Relic Video
Play New Relic Video
Play New Relic Video
Answer a few questions to help the New Relic community
Have you used New Relic before?
Yes

Video Reviews

484 New Relic Reviews

4.3 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
484 New Relic Reviews
4.3 out of 5
484 New Relic Reviews
4.3 out of 5

New Relic Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for New RelicQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about New Relic?

It's easy with New Relic Infrastructure to quickly spot where there are problems in your deployed infrastructure. The tabs let you drill down into Hosts, Network, Storage, Processes, and Inventory. The ability to save filter sets make it a breeze to quickly set up custom collections of hosts, and the ability to create filter sets based on TAGs in your Amazon deployed fleet allows quick separation between environments.

One particularly useful feature was in Inventory, it quickly identified whichi hosts Review collected by and hosted on G2.com.

What do you dislike about New Relic?

New Relic used to offer the ability to inspect machine metrics via the APM product, but moving this into a separate breakout Infrastructure product increases our costs. In fairness, the Infrastructure product is much more comprehensive.

If you don't use packages to deploy your software, then the Inventory tab may not give you as much value. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Consider carefully whether you need New Relic on ALL your hosts or not. The pricing is such that it's expensive to measure all the machines. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

It's very fast to drill down into problems with your deployment using Infrastructure. If any of your hosts are in an error condition, you can quickly filter to just the error-reporting hosts. The ability to save filter sets make it a breeze to quickly set up custom collections of hosts. Review collected by and hosted on G2.com.

BP
Senior Internet Infrastructure Administrator
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Both hosting and dev can use New Relic to see what the bottlenecks and errors are with our applications and websites. We sometimes have high error rates and need to ensure that our applications are running to their potential. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The interface could use a facelift and be a bit more intuitive with navigation. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Error rates and application robustness. We have been able to make our applications and websites more responsive by using New Relic. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Its clear graphics and reporting, very easy to understand and take actions from it Review collected by and hosted on G2.com.

What do you dislike about New Relic?

some features are not easy to discover, some onboarding feature can be implemented Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

performance improvements Review collected by and hosted on G2.com.

TL
Software Engineering Intern
Financial Services
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

The pros of New Relic Infrastructure include, most importantly for my company, to manage and monitor all of your servers at once. When running several (more than 10) servers, this is a key feature. Further, Infrastructure can handle both local servers and cloud based servers as it is compatible with most cloud based platforms like AWS, IBM Cloud, and Google Cloud services. Further, if you already use New Relic APM and Insights as my company does, Infrastructure integrates seamlessly without any further installation. Finally, the user interface is amazing, giving charts and lists as well as the ability to filter and sort through your servers to see real time and usable data like load and memory usage. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

For my use, there isn't much to dislike as I use Infrastructure as it comes with APM and Insights and I did not expect anything beyond a platform to monitor my servers, however the name can be very misleading. New Relic Infrastructure only has the capabilities to monitor your servers, and cannot monitor any other local hard devices such as routers or extenders. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Really think about what you expect from this product before you make an assumption and then think the product is not worth it. It does what it advertises it will do and it does so beautifully and seamlessly. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

We use Infrastructure to keep tabs on the loads our servers take as well as how much load they give onto the user CPU and RAM. The charts presented in the UI allows us to easily find any irregularity and address it immediately rather than going hours without knowing a server is acting up. Further New Relic Infrastructure gives countless ways to track our servers from Storage statistics like Disk Space used to Network statistics like the number of bytes transmitted per second along our servers. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Error rates, apdex scores and throughput by the minute everything required to maintain a website. Very useful for deciding on what alerts to create. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The only thing I can suggest I dislike or at least wish could be sorted would be the 5 minute delay. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Ability to see website health is a critical part of the business. Review collected by and hosted on G2.com.

Nick H.
NH
Consultant
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

The level of detail provided is strong, and the overarching catch point aggregation works well. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The licensing cost is way too high, competitor products offering similar functionality for exponentially lower cost. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

We are using New Relic Synthetics to identify areas of dynamic load Review collected by and hosted on G2.com.

shareef h.
SH
Development Lead
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

It made my life easier as startup i have to do lot of things without being so especiallized in devops,

to understand the system behavior in rush hours and find bottle nicks in performance issues ( controllers urls ), its like magic just put is on one server AMI and it will detect all EC2 on amazon to watch all of them.

it will show you frustrated users and where the time was spent most to tune.

and it is cloud based and easy to setup Review collected by and hosted on G2.com.

What do you dislike about New Relic?

the free version is quite impressive , but even when i tried the paid with full features , it was less than i expected so i re treated to the free one, the thing is for example database queries that is slow and need indexing dose not show the where statment values tokens. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Its a must for every startup cool free (with qota) easy to use , keeps you not stay at night watch cloud watch and try understand what users are doing! Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Fix bottle nicks and understad user frustration when they have slow internet while me at work have super internet.

Another main problem it will send email when my EC2 become un healthy and my live domain url is un reachable. it happens when out of memory or very heavy operation locks cpu. or disk space is full Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Provide best analytics using DB SQL logs, execution time , API response time. Can judge SQL slower based on transaction time , can easily hook with Spring boot application. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

More troubleshooting is required when we get into error. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Best tool available in market to track and monitor web application in production environment. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Best tool available in market to track and monitor web application in production environment.

Getting email triggered for application performance or any issue. based on we take proactive action instead reported by users. Review collected by and hosted on G2.com.

Verified User in Information Services
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Gives simple and detailed performance insights for each part of your application or environment and that too in real-time! Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Paid version is exterminate expensive otherwise it is ok for me Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

New Relic enables us to detect and fix issues on our production servers faster. Review collected by and hosted on G2.com.

John V.
JV
Manager, Implementation Services
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
What do you like best about New Relic?

Fantastic API and BI applications. Our development team provides us iwth visual representations of our client health and promotes our adoption practices for our clients. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Some of the data points we capture in our DB aren't able to be exported into our instance of New Relic. However, I still give a 9/10. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Ensure you have the right team of developers helping implement the insights and putting them into action. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Increased ability for our team to showcase value and ROI for our clients. Review collected by and hosted on G2.com.