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New Relic Reviews & Product Details - Page 24

New Relic Overview

What is New Relic?

New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and the software life cycle. There are an estimated 25 million engineers in the world across more than 25 distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and predictable user-based pricing. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

New Relic Details
Product Website
Languages Supported
English
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Product Description

New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software.

How do you position yourself against your competitors?

New Relic is the most powerful cloud-based observability platform built to help engineers create more perfect software. It includes a Telemetry Data Platform to ingest, analyze and alert on all your metrics, events, logs, and traces, Full-Stack Observability to easily visualize and troubleshoot your entire software stack in one connected experience, and Applied Intelligence to detect, understand, and resolve incidents faster.

There are five main things that make New Relic different:

✓ Instrument everything with petabyte scale to eliminate blind spots.
✓ Observe everything with unprecedented visibility into your entire estate.
✓ Harness AI & ML to detect failures quickly and reduce alert fatigue.
✓ Build your own tailored visualizations and tap into an ecosystem of custom apps with programmability.
✓ Predictable, usage-based billing that is easy to manage.


Seller Details
Seller
New Relic
Company Website
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@newrelic
68,477 Twitter followers
LinkedIn® Page
www.linkedin.com
2,827 employees on LinkedIn®
Ownership
NYSE: NEWR
Total Revenue (USD mm)
$599
Description

The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.


Kasey K.
KK
Overview Provided by:

Recent New Relic Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"very good by default setup"
Very well tailored for a quick productive environment
SG
Sanket G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best APM tool for web and mobile application"
Application Performance Monitoring (APM) is fantastic tool. It gives us lot of insights from our production applications. We make decisions of infr...
Кристиан .
К
Кристиан .Enterprise (> 1000 emp.)
5.0 out of 5
"Best Monitoring Solution out there!"
The most comprehensive and full monitoring. Nothing comes even close to the amount of monitoring that is allows!
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0 people requested security information

New Relic Media

New Relic Demo - Telemetry Data Platform
The single source of truth for all your operational data ✓ 300+ agents and integrations, including OpenTelemetry, so you can ingest and store all of your operational data, including logs, in one place ✓ Query with lightning-fast response times ✓ New Relic One + Grafana Dashboards ✓ R...
New Relic Demo - Full-Stack Observability
Visualize, analyze, and optimize your entire software stack from one place ✓ Monitor your distributed services, applications, and serverless functions, no matter how or where they’re developed ✓ Understand what’s happening in your infrastructure, cloud resources, containers, and clusters ...
New Relic Demo - Applied Intelligence
Instantly detect, diagnose, and resolve issues before customers notice ✓ Proactively detect and explain anomalies ✓ Reduce alert fatigue and prioritize the issues that matter most ✓ Diagnose and respond to incidents faster
New Relic Demo - Debug faster with Pixie
Drill down into services without modifying source code, giving you: ✓ Live debugging with no sampling. ✓ Real-time service, DNS, and network flow graphs to show intra-cluster communication and latency. ✓ Flamegraphs to see slow-running code and cluster resource consumption.
New Relic Demo - Get instant, no-code observability
Pixie auto-telemetry monitors every service instantly. And because Pixie is language-agnostic, there’s no instrumentation expertise needed. With Pixie and New Relic's Kubernetes integration, you'll get detailed performance data for: ✓ Kubernetes infrastructure and events ✓ Prometheus metri...
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484 New Relic Reviews

4.4 out of 5
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484 New Relic Reviews
4.4 out of 5
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4.4 out of 5

New Relic Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for New RelicQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about New Relic?

In new relic , first thing i liked we can easily track the traffic and error on a particular page of application

Secondly it provide the output in a very graphical and economical manner

Thirdly, We can track js error or any error on any page by using filter for specific browser also Review collected by and hosted on G2.com.

What do you dislike about New Relic?

We need more training to learn in details how to analyse the traffic

For lower env. , we cannot analyse the traffic on a particular page

Doesn't provide any help guide Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

In our company , we easily analyse the Js error on any particular page

We can easily track the traffic when user visit on a page

we can easily analyse the drop down occured of user on a page Review collected by and hosted on G2.com.

Verified User in Retail
UR
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Ease of access,

graphs are shown with all the details, it makes it easier to understand.

Server login is not required every time to check the details. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Global search is not possible, rest everything is fine Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Good tool for monitoring purpose Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Able to handle all the monitoring related activities on this tool. Server login is not every time required to check details.

Can link this tool to other ticketing softwares Review collected by and hosted on G2.com.

SH
Product Development Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

The use of New Relic makes software debugging very simple. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

I enjoyed everything from now on. I didn't find anything dissimilar. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

We, as an organization, use our own application with New Relic. The group heard about the application's error rates. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

As a DevOps QA, New Relic experience is outstanding. The overall Web Server transactions, application error and Postgres (SQL) transaction errors were discovered from New Relic. Via New Relic, I can quickly address where and why the request failed. The application was immediately understood by New Relic. There are very excellent demos and videos available. Review collected by and hosted on G2.com.

Javier C.
JC
Cloud & Platform Tech Leader
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

I love the simplicity of install New Relic agent on each server ... It's such a really simple thing and also all the information about server's health .. throughput, response time, error rate, database connections and the possibility of identify slow queries. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

I do not like the response time of new relic APM. I do not know if there is a problem with my location (Buenos Aires) or with the amount of applications that we have tracking in its system. But every time I want to access my application APM page, I have to wait some minutes to get it loaded at 100% ... It is really awful when I have to see my metrics "right now". And the application search input does not work so well too. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

We are tracking all of our application servers to know real time data about performance, throughput, uptime, errors, server's health, etc.The real benefit is to have all these data in a few minutes grouped in only one page with the minimum effort. Review collected by and hosted on G2.com.

Oded S.
OS
CTO & Country Manager
Computer Software
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about New Relic?

The product is fine. Nothing you can't find elsewhere. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The product is fine. If you need tracing bottlenecks and alerts, Elastic + their APM is much more affordable. But it will cost you 5 times more to get other features that you probably would not need. SO i would skip NR for that. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Dont. Use other great alternatives Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Their customer service is the worse. You will get locked with a plan for a year without being able to disable the auto renewal. They will do their best to make your life difficult in case you want to leave. Pay attention to this Review collected by and hosted on G2.com.

FD
CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Help the devops team to act faster in any annomaly showed in graphics. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

I have no comments about this. The NewRelic APM is the most important monitor for our apps. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

To test the NewRelic Infrastructure before other tools Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

I have an early experience with NewRelic in another company that i worked and when i founded my startup, i implemented NewRelic in my project. Review collected by and hosted on G2.com.

DS
Chief Content Officer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

With New Relic APM you can analyze your website performance from the user friendly dashboard. No need to dick deep into the logs or any other place to find what causes the website down. It is very easy to get insights from the APM platform and predict feature errors. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

New Relic APM is pretty expensive for a small companies but it worse the price as the competirors don't have the ease of use the NRA provides. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

If you are running website you need to have New Relic APM to get perfromance reporting related to your server(s). They also provide a free version which is very useful to get started. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

New Relic helps us to keep our servers up and runing. It integrated with our WordPress and we can see the performance bottlenecks from their dashboard. It also gives many error profiling / tracing options to understand the problem more clearly. Another good thing is the MySQL performance suggestions. With New Relic you can see which query uses the most time to be executed. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

For me the best thing about new relic is visualisation. Makes easy to identify the areas where performance is lagging in the application. Also database errors can be easily identified with date filtering.

Integration with the code is easy. Its an integrated part of development lifecycle. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Even though i like the UI of new relic but some time it becomes unresponsive. May be due to large data processing but can be handle in better way. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Very good application monitoring tool for established web apps. Costly for smaller apps. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Application performance monitoring, finding and debugging errors. Reporting on errors and performance. Review collected by and hosted on G2.com.

Mauro G.
MG
DevOps Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

easy to setup, easy to use and very powerful for sure is the best apm i tried.

great with ruby on rails, very good with python and php, one of the best with nodejs. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

the price is very high and the free plain changed and now is not so convenient Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

it's possible to monitor and analyse the software in the most small and particular details. Review collected by and hosted on G2.com.

Yukti M.
YM
Mobile Developer L2
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about New Relic?

The best part is New Relic dashboard visualization is user interactive. It's easy to implement in our application. New Relic also provide detailed reports. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Price is too expensive for small virtual servers. Sometimes I feel the response time is too much. There are some times where I have to wait for minutes to load the software. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

New Relic does an amazing job for detailed performance monitoring, as well as quick setup of services Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

New Relic is used to track application performance, response times, error rates and unhandled exceptions. Review collected by and hosted on G2.com.