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New Relic Reviews & Product Details - Page 23

New Relic Overview

What is New Relic?

New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and the software life cycle. There are an estimated 25 million engineers in the world across more than 25 distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and predictable user-based pricing. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

New Relic Details
Product Website
Languages Supported
English
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Product Description

New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software.

How do you position yourself against your competitors?

New Relic is the most powerful cloud-based observability platform built to help engineers create more perfect software. It includes a Telemetry Data Platform to ingest, analyze and alert on all your metrics, events, logs, and traces, Full-Stack Observability to easily visualize and troubleshoot your entire software stack in one connected experience, and Applied Intelligence to detect, understand, and resolve incidents faster.

There are five main things that make New Relic different:

✓ Instrument everything with petabyte scale to eliminate blind spots.
✓ Observe everything with unprecedented visibility into your entire estate.
✓ Harness AI & ML to detect failures quickly and reduce alert fatigue.
✓ Build your own tailored visualizations and tap into an ecosystem of custom apps with programmability.
✓ Predictable, usage-based billing that is easy to manage.


Seller Details
Seller
New Relic
Company Website
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@newrelic
68,477 Twitter followers
LinkedIn® Page
www.linkedin.com
2,827 employees on LinkedIn®
Ownership
NYSE: NEWR
Total Revenue (USD mm)
$599
Description

The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.


Kasey K.
KK
Overview Provided by:

Recent New Relic Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"very good by default setup"
Very well tailored for a quick productive environment
SG
Sanket G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best APM tool for web and mobile application"
Application Performance Monitoring (APM) is fantastic tool. It gives us lot of insights from our production applications. We make decisions of infr...
Кристиан .
К
Кристиан .Enterprise (> 1000 emp.)
5.0 out of 5
"Best Monitoring Solution out there!"
The most comprehensive and full monitoring. Nothing comes even close to the amount of monitoring that is allows!
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0 people requested security information

New Relic Media

New Relic Demo - Telemetry Data Platform
The single source of truth for all your operational data ✓ 300+ agents and integrations, including OpenTelemetry, so you can ingest and store all of your operational data, including logs, in one place ✓ Query with lightning-fast response times ✓ New Relic One + Grafana Dashboards ✓ R...
New Relic Demo - Full-Stack Observability
Visualize, analyze, and optimize your entire software stack from one place ✓ Monitor your distributed services, applications, and serverless functions, no matter how or where they’re developed ✓ Understand what’s happening in your infrastructure, cloud resources, containers, and clusters ...
New Relic Demo - Applied Intelligence
Instantly detect, diagnose, and resolve issues before customers notice ✓ Proactively detect and explain anomalies ✓ Reduce alert fatigue and prioritize the issues that matter most ✓ Diagnose and respond to incidents faster
New Relic Demo - Debug faster with Pixie
Drill down into services without modifying source code, giving you: ✓ Live debugging with no sampling. ✓ Real-time service, DNS, and network flow graphs to show intra-cluster communication and latency. ✓ Flamegraphs to see slow-running code and cluster resource consumption.
New Relic Demo - Get instant, no-code observability
Pixie auto-telemetry monitors every service instantly. And because Pixie is language-agnostic, there’s no instrumentation expertise needed. With Pixie and New Relic's Kubernetes integration, you'll get detailed performance data for: ✓ Kubernetes infrastructure and events ✓ Prometheus metri...
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484 New Relic Reviews

4.4 out of 5
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484 New Relic Reviews
4.4 out of 5
484 New Relic Reviews
4.4 out of 5

New Relic Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for New RelicQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Ucha D.
UD
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about New Relic?

We have 2 products form new relic, browser and insights. Using it is quite simple and easy to understand, charts and buttons are modifiable, Creating custom charts of your liking is relatively easy and you can have any kind of data present. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Thing's I dislike are pricing the most, there are many tools on the markets that provide cheaper services. Also for a user who has not used its queries before, It might be little challenging. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Considering the cost, you must analyze its every feature and if it justifies it, you should definitely get it . Its custom charts and dashboards creation is very good and useful. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

We are monitoring website performance with new relic everyday and analyze the data for every provider, device and ETC. Its in our interest that our website performance is in our determined margins. Review collected by and hosted on G2.com.

Lasha J.
LJ
Deputy Head Of IT Operations Department
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Tool provides detailed info about application performance on browser level. Metrics like errors, web site performance can be collected, which helps to determine issues. API integrations are good and alerts, I like them, full with info. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Its more likely what I would like to see in this tool, exceptions on browser level would be very good to have at place. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

web site performance tracking are possible with new relic browser module. Quick detection of performance degradation, detailed alerts can be useful, especially after releases. Review collected by and hosted on G2.com.

Hemant K.
HK
Senior Devops Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about New Relic?

Ease with which APM agents can be configured and give deep application insights is what I find best in it Review collected by and hosted on G2.com.

What do you dislike about New Relic?

I would like more application support for eg. Ruby etc to be there Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

I advise everyone to give a shot at this beautiful product which would definitely help you debugging your application Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

More or less we deal with application deadlocks and API queries with 4xx and 5xx errors Review collected by and hosted on G2.com.

Hazem H.
HH
Sales Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

most I like is how the gather the logs on the cloud , also they have a great support team. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

they don't cover network monitoring also they are not able to deploy the solution on-prem. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

good option as PAM Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

flexibility Review collected by and hosted on G2.com.

Jhanvi R.
JR
Software Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about New Relic?

I like how everything things is at one place, from page load times, to error rates, slow transactions, and a list of servers running the app. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

It is not instant, sometime it take time to show data. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Minimizing application load time. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

New Relic is very convenient to use and has a great front end for end users.

It’s simple to view and monitor application performance ,fetch logs etc Review collected by and hosted on G2.com.

What do you dislike about New Relic?

More features can be added and facilitate to link with more ticketing tools like CRM Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

It’s pretty useful specially to observe application behaviour and monitoring performance. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

I mostly use New Relic APM to monitor application performance and the representation of data is very simple to understand. Review collected by and hosted on G2.com.

Srividya C.
SC
Software Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Excellent APM tool. This helps me in troubleshooting and validating performance metrics. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Nothing applicable as of now. Once I get it, i'll provide the details. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

troubleshooting and validating performance metrics. Review collected by and hosted on G2.com.

QC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

I like this user interface more, because it allows you to know things quickly and we get accurate information on our software and servers. Online payment time, error rate, apdex, throghput etc. can be displayed. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

I really don't get these logs when I want to search some page sections or database logs. What I recommend to modern APM artifacts is to include only the logs for site and database operations. get some web-transaction lag according to the current schedule that we must resolve. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

I would just like to go with the latest relic for your application, you will never get such a nice product since it has an amazing Interface that is easy to understand. Those who have started can get new relic products for better monitoring of application performance. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Specific quality metrics for every aspects of the system are given in the application monitorings of New Relic. Manage software in real time. This means that the response time is that if the web transaction time peaks and you may check in transactions, if you want this transaction time to be available. Eventually, you can use this new relic APM for application management, which I recommend for anyone who wants to start up the companies, even if you have mistakes, tests, synthetics, your software and too many stuff that you can test in the new relic APM. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Application Process Monitoring including JVM, Heap Memory, Non-Heap Memory, Application insight memory consumption.

Easy to use

Accurate Result Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Everything is so perfect and smooth without any difficulty Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Great tool for monitoring purpose and insight of application monitoring Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Memory Leakage issue

JVM Tunning Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Tracing the request which are killing the performance of application. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Didn't observe till now but will share if i encounter any. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

I monitor my app using new relic and optmize the code based on obervations. Review collected by and hosted on G2.com.