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New Relic Reviews & Product Details - Page 22

New Relic Overview

What is New Relic?

New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and the software life cycle. There are an estimated 25 million engineers in the world across more than 25 distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and predictable user-based pricing. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

New Relic Details
Product Website
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Product Description

New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software.

How do you position yourself against your competitors?

New Relic is the most powerful cloud-based observability platform built to help engineers create more perfect software. It includes a Telemetry Data Platform to ingest, analyze and alert on all your metrics, events, logs, and traces, Full-Stack Observability to easily visualize and troubleshoot your entire software stack in one connected experience, and Applied Intelligence to detect, understand, and resolve incidents faster.

There are five main things that make New Relic different:

✓ Instrument everything with petabyte scale to eliminate blind spots.
✓ Observe everything with unprecedented visibility into your entire estate.
✓ Harness AI & ML to detect failures quickly and reduce alert fatigue.
✓ Build your own tailored visualizations and tap into an ecosystem of custom apps with programmability.
✓ Predictable, usage-based billing that is easy to manage.


Seller Details
Seller
New Relic
Company Website
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@newrelic
68,477 Twitter followers
LinkedIn® Page
www.linkedin.com
2,827 employees on LinkedIn®
Ownership
NYSE: NEWR
Total Revenue (USD mm)
$599
Description

The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.


Kasey K.
KK
Overview Provided by:

Recent New Relic Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"very good by default setup"
Very well tailored for a quick productive environment
SG
Sanket G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best APM tool for web and mobile application"
Application Performance Monitoring (APM) is fantastic tool. It gives us lot of insights from our production applications. We make decisions of infr...
Кристиан .
К
Кристиан .Enterprise (> 1000 emp.)
5.0 out of 5
"Best Monitoring Solution out there!"
The most comprehensive and full monitoring. Nothing comes even close to the amount of monitoring that is allows!
Security Badge
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0 people requested security information

New Relic Media

New Relic Demo - Telemetry Data Platform
The single source of truth for all your operational data ✓ 300+ agents and integrations, including OpenTelemetry, so you can ingest and store all of your operational data, including logs, in one place ✓ Query with lightning-fast response times ✓ New Relic One + Grafana Dashboards ✓ R...
New Relic Demo - Full-Stack Observability
Visualize, analyze, and optimize your entire software stack from one place ✓ Monitor your distributed services, applications, and serverless functions, no matter how or where they’re developed ✓ Understand what’s happening in your infrastructure, cloud resources, containers, and clusters ...
New Relic Demo - Applied Intelligence
Instantly detect, diagnose, and resolve issues before customers notice ✓ Proactively detect and explain anomalies ✓ Reduce alert fatigue and prioritize the issues that matter most ✓ Diagnose and respond to incidents faster
New Relic Demo - Debug faster with Pixie
Drill down into services without modifying source code, giving you: ✓ Live debugging with no sampling. ✓ Real-time service, DNS, and network flow graphs to show intra-cluster communication and latency. ✓ Flamegraphs to see slow-running code and cluster resource consumption.
New Relic Demo - Get instant, no-code observability
Pixie auto-telemetry monitors every service instantly. And because Pixie is language-agnostic, there’s no instrumentation expertise needed. With Pixie and New Relic's Kubernetes integration, you'll get detailed performance data for: ✓ Kubernetes infrastructure and events ✓ Prometheus metri...
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484 New Relic Reviews

4.4 out of 5
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4.4 out of 5
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4.4 out of 5

New Relic Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for New RelicQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
SS
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

The system is remarkably reliable and resilient and offers plenty of options to allow us to integrate it into our communications workflows. The "intelligence" of the monitoring is impressive, as is the visualization of the status data. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The initial configuration was rather complex, though this was mostly due to the high granularity and relatively deep integration supported. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

More than once, we were notified in real time as anomalous activity occurred, enabling us to respond before any damage was done. In general, the configurability and subsequent balance of "false positives" to "misses" is tremendous, allowing us to sort out the noise from the signal, so to speak. Review collected by and hosted on G2.com.

Rajan P.
RP
Founder
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Extremely simple integration with the New Relic agent. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

No feature to share the graph/traces over an email. We have to keep taking screenshots for our operational performance reviews. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

We use New Relic to solve the following :

1. Tracing multiple API level and non async transactions such as crons, message consumers, business logic, database (RDS, Dynamo, Redis) connections.

2. Test the performance of our Database queries or other external service calls as a proportion of the entire API level transaction performance.

Benefit: This helps us identify bottlenecks in our performance.

3. Trace JVM level metrics of our services .

Benefit : Helps us analyze and fine tune the garbage collection and identify memory leak patterns.

4. Updates for memory, CPU and transaction level errors / failures. We can view theses failures manually or can set alerts on them which are then integrated with email and Pagerduty.

Benefit: These help us resolve operational errors/inadequacies at the earliest.

5. Analyze the traffic, the load and the performance of our APIs and services.

Benefit: This helps us understand end user /client behaviour and helps us fine tune our services better for best performance on high traffic transactions. Review collected by and hosted on G2.com.

SW
Mr
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Effectively real time stats. Detailed performance insights with minimal setup and negligible impact on the hardware performance.

Good portal for application metrics review.

Very reliable and we have seen very few / if no real outage. Integrates well with alerting tools. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The best way to navigate the stats / details can be difficult to get your head around at first, so worth setting aside sufficient time to learn how to use and make the most of.

It is not a cheap product, so beware of you ROI and plans for usage to ensure you get maximum value. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Price will be one of the major considerations for APM as it is not a cheap product. New Relic are very easy to deal with so worth contacting support and getting a trial (and getting help setting up) so you can fully evaluate to see the value this can bring to you.

Make sure you look at the other New Relic tools that can be used in conjunction with APM. We also use Infrastructure component, Alerts and Synthetics. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Production performance monitoring in order to avoid and identify performance bottlenecks.

APM has given us a really useful tool to identify the major causes of performance issues from an application and database standpoint. Review collected by and hosted on G2.com.

Avinash M.
AM
Software Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

New Relic Api stats and apdex score which helped me to improve system performance.

Apdex score is very helpful and it also shows the seperate stats of all the stacks being used in the application. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

There is no AI enabled auto suggestions to fix the issue like dynatrace Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

It's a very trusted and proven performance so you can give it a try.

As it will save a lot of time of a developer as well as the organisation and make the system healthy and highly available.

It's interface is very user-friendly. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Improved API performance.

Helped the organisation to manage system health to made it highly available. And also it helps a developer to troubleshoot the problem very easily. Review collected by and hosted on G2.com.

sasi k.
SK
Cloud Security Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about New Relic?

In New relic one , we can view metrics fir infrastructure, application,apdex, analytics etc Review collected by and hosted on G2.com.

What do you dislike about New Relic?

New relic one console is little bit slow Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Only place for app,infra and log analysis and ticket tool Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Mainly our all apps and infrastructure related servers, databases ,containers things will be tracked here in New relic one. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Couple of things,

-You can see key factors of your system like CPU utilization, memory usage, storage, processes running all in one place.

-Query builder let’s you play with the parameters and time frame you wish to see the data for. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

On the dashboard, it take a while to refresh stats with current data. I need to manually reload to page to see latest data quickly. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

To set up notifications in case any application or system is at a critical cpu or memory level. Also to view memory usage on the dashboard, instead of having to ssh to the box directly. Review collected by and hosted on G2.com.

Hasan B.
HB
Software Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Its a real time analytical tool and very helpful to keep know about your application and server response on every request. I also use it for bug fixing. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Maybe it have to be improve from other developers point of view but from my point of view, I have not seen anything wrong with it. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Its simple and very helpful. This tool not only give stats of script execution but also shows the database execution and response time. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Mostly we install it on our production server for see the number of request and response of our multiple websites on same server, but it also show us PHP notices which we fix to improve the site functionality. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

You can find data and create dashboard to measure whatever you'd like. Really powerful when put in the right hands. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The learning curve can be pretty steep. And while there are options for sharing, it can be hard to get visibility on this data across the organization. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

We're measuring the performance of our applications services. We can create very clear and actionable goals and success criteria for our dev projects. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

The graphs are great. the zoom feature helps to get to the desired view points. The links to all the errors, throughput, resources are pretty easy.

This is an easy to understand product, provided you don't try to configure all the view points in one page. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

It is a expensive based on the number of servers you would want. This configuration can be basic compared to others that are available in the market. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

New relic is great for starters. It gives great insights, the snapshots information, traces and directs you to the problems. However, debugging and in depth data points may be too generic for new relic. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Load test results are great to view. the memory utilization view points aren't as useful, but it provides the average number. Review collected by and hosted on G2.com.

Nika M.
NM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about New Relic?

New Relic Inisghts is a analytical tool, it can provide visualization of real-time data, our company uses to track site load times , how many users viewed our page with a certain device , what ISP were they using and etc , its a very powerful tool that has a lot of features,

It has a great UI, provides a of analytical necessary information , has a great integrative capabilities Review collected by and hosted on G2.com.

What do you dislike about New Relic?

I highly recommend this tool, can't say anything bad about it Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

It gaves us opportunity to track Site perfomance , to give users a great experience and detect any problems that occur Review collected by and hosted on G2.com.